NorthEast Technology
NorthEast Technology is a privately-held New England Managed Service Provider, founded in 2008, delivering fixed-fee managed IT, cybersecurity, cloud, VOIP, wireless, and .NET software development services to SMBs across accounting, dental, dealership, manufacturing, and school verticals from offices in Danvers and Charlestown, Massachusetts.
- Company typePrivate
- Founded2008
- HeadquartersDanvers, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What NorthEast Technology does
NorthEast Technology, LLC is a privately-held Managed Service Provider (MSP) founded in November 2008 and headquartered at 133 Sylvan Street in Danvers, Massachusetts, with a secondary office in Charlestown, MA. The firm delivers managed IT, cloud and hosting, cybersecurity, software development, VOIP, and wireless network services to small and mid-sized businesses across New England (Massachusetts, New Hampshire, Maine, Vermont, Connecticut, and New York). Its core offering is a fixed monthly-cost managed IT subscription covering network design, monitoring, server infrastructure, security policies, disaster recovery, cloud application management, and desktop support, supplemented by episodic professional-services work and project-based software development on the .NET Framework (4.0/3.5/2.0, C#, VB.NET).
The company pursues a vertical-specialization go-to-market, maintaining industry-specific service lines and partnerships for accounting firms (CCH family, QuickBooks, Lacerte), car dealerships (CDK, DealerTrack, VinSolutions), dental practices (Dentrix, Eaglesoft, Open Dental, digital imaging systems), manufacturers (Global Shop, Job Boss, E2, Sage, MasterCam, AutoCad), and schools (the firm's Massachusetts Statewide Contract ITC73 certification anchors public-sector eligibility). Its cybersecurity practice includes managed anti-malware, vulnerability management using Fortify, penetration testing, firewall management, awareness training, and a Virtual CISO (vCISO) advisory service. The integrations footprint spans Microsoft 365, Google Apps, Microsoft Azure, and a long tail of vertical-specific business applications.
Commercially, NorthEast Technology is a sales-led, direct-only organization with no channel partners, resellers, or marketplace presence; customer acquisition runs through phone outreach, the website contact form, organic social (Facebook, Twitter/X, LinkedIn), and a blog publishing cybersecurity and IT-tips content. The company is owned and operated by co-founders Rico Barrasso (BS, Northeastern University; prior technology leadership at DiCicco Gulman & Company and Taxware) and Corei Mello (BS Accounting/Finance and MS, Boston University; prior CTO and VP of Technology roles at Deutsche Bank, Delphi Technology, and Madison Resources). Revenue is not publicly disclosed and no external funding or parent ownership is recorded; the firm reports 1–10 employees.
NorthEast Technology firmographics
Firmographics- Name
- NorthEast Technology
- Legal name
- NorthEast Technology, LLC
- Website
- https://northeast-tech.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- NorthEast Technology is a privately-held New England Managed Service Provider, founded in 2008, delivering fixed-fee managed IT, cybersecurity, cloud, VOIP, wireless, and .NET software development services to SMBs across accounting, dental, dealership, manufacturing, and school verticals from offices in Danvers and Charlestown, Massachusetts.
- Ownership category
- akta.pro rank
NorthEast Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Communications Services, Nec (4899)
- akta.pro primary industry
- Strategy & IT Advisory (BPAEAAAA)
- akta.pro secondary industries
- Software Engineering & Application Modernization (BPAHAEAD), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)
Keywords
Where NorthEast Technology is headquartered
LocationHeadquarters
- HQ city
- Danvers
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NorthEast Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: The company offers Managed IT Services with a fixed monthly cost model, allowing clients to plan their budget and strategies more easily. Services include network design, deployment, monitoring, security policies, critical server infrastructures, disaster recovery, cloud application management, and desktop support.
- IT Consulting and Supplemental IT Support: Professional IT consulting services and supplemental support for businesses of various sizes.
- Cloud and Hosting Solutions: Productivity suites (Office 365), online servers and storage, prevention services (email protection, endpoint security, web filtering), and backup and recovery services.
- Software Development: Custom .NET software development services including design, implementation and maintenance of software solutions.
- VOIP Business Phone Solutions: Hosted PBX business phone option with low startup costs. Features include main greetings, internal and external extension dialing, and voicemail sent to email.
- Wireless Network Services: Wireless network design, deployment, and support services.
- Cybersecurity Services: Comprehensive cybersecurity program including managed anti-malware, backup/data recovery, vulnerability management, penetration testing, firewall, cyber risk awareness training, disaster recovery planning, business continuity, cyber risk assessment, and software testing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed Monthly Cost Managed IT Services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
NorthEast Technology product offering
Product offeringCore offering
NorthEast Technology, LLC is a Managed Service Provider delivering comprehensive IT support and infrastructure services to businesses throughout New England. Its core offering is proactive, fixed-monthly-cost Managed IT Services covering networks, servers, desktops, virtualization, cloud computing, cybersecurity, and disaster recovery, complemented by Cloud & Hosting, Software Development (.NET), VOIP Business Phone Solutions, Wireless Networks, and Cybersecurity Services (including Virtual CISO). It packages these capabilities into vertical-specific solutions for accounting, car dealership, dental practice, manufacturing, and school/education customers.
Product overview
NorthEast Technology is an IT services firm that operates as a single unified offering rather than a platform-plus-modules architecture. The core portfolio consists of Managed IT Services as the primary offering, complemented by Software Development (.NET), VOIP Business Phone Solutions, Wireless Networks, Cloud & Hosting Solutions, and Cybersecurity Services including Virtual CISO. Industry-specific solutions serve accounting, car dealership, dental practice, manufacturing, and school/education sectors. The company provides services throughout New England from offices in Danvers and Charlestown, Massachusetts.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive managed IT services providing proactive monitoring, maintenance, and support for business IT infrastructure including networks, servers, desktops, and cloud applications, delivered on a fixed monthly cost for predictable budgeting. Targeted at small and mid-sized businesses throughout New England that lack full in-house IT.
- Software Development (.NET) Custom .NET software development and maintenance services including design, implementation, and support of Win Apps, WCF & RIA, Web Services, Windows Services, and MSMQ solutions. Targets businesses needing bespoke line-of-business or Internet applications.
- VOIP Business Phone Solutions Hosted PBX business phone system with web interface management, customizable main greetings, internal/external extension dialing, and voicemail-to-email, requiring no on-site hardware. Customers only pay for the phone with low startup costs.
- Wireless Networks Wireless network design, deployment, monitoring, and support providing secure roaming, improved connectivity, and enhanced guest access for business environments.
- Cloud & Hosting Solutions Cloud and hosting solutions spanning Microsoft Office 365 (Exchange Online, SharePoint Online, Skype for Business, Office Web Apps), Google Apps, online servers and storage, email and endpoint security/web filtering, and backup and recovery.
- Cybersecurity Services Comprehensive managed cybersecurity program covering managed anti-malware, backup and data recovery, vulnerability management, penetration testing, firewall management, cyber risk awareness training, disaster recovery and business continuity planning, cyber risk assessment, and software testing.
- Virtual CISO (vCISO) Virtual Chief Information Security Officer service providing information security maturity assessments, security initiative prioritization, policy and procedure development, incident triage, and security tool evaluation, delivering CISO-level leadership at a fraction of the cost of a full-time executive hire.
- Accounting IT Services Vertical IT package for accounting firms covering encryption, secure online backups, and application support for CCH ProFx Tax, CCH ProFx Engagement, QuickBooks, and Lacerte, designed to protect sensitive client information.
- Car Dealership IT Services Vertical IT package for car dealerships providing network security monitoring, DMS technology support (CDK, DealerTrack, VinSolutions), 24/7 monitoring, and dedicated help desk service for unlimited user support.
- Dental Practice IT Services Vertical IT package for dental practices supporting practice management software (Dentrix, Easy Dental, Eaglesoft, Open Dental) and digital imaging systems (Cliniview, Dexis, Kodak Dental Imaging) with X-ray sensor support and patient data security.
- Manufacturing IT Services Vertical IT package for manufacturing firms covering supply chain IT tools, plant floor operations, plotter/POS equipment, and specialized software support for Global Shop, Job Boss, E2, Sage, MasterCam, and AutoCad/Inventor.
- School IT Services Vertical IT package for K-12 schools and educational institutions covering network setup, IT staff augmentation, one-to-one device programs, Student Information Systems, School Management Systems, and state reporting compliance. Vendor is Massachusetts Statewide Contract ITC73 certified.
Companies that use NorthEast Technology
Customer profileSegments6 records
Ideal customer profiles6 records
NorthEast Technology technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration24 records
Feature1 record
NorthEast Technology partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
NorthEast Technology competitors and assessment
Company assessmentDirect peers
- Dataprise: Regional/national MSP offering managed IT, cybersecurity, and cloud services to SMB and mid-market clients across multiple US regions. Comparable in fixed-fee managed services model and SMB customer profile.
- Coretelligent: Massachusetts-based managed IT and cybersecurity services provider serving SMB and mid-market clients in New England. Directly comparable to NorthEast Technology in geography, service mix (managed IT, cloud, cybersecurity), and customer segment.
- Kelser Corporation: Connecticut-based managed IT services and cybersecurity firm serving SMBs across the Northeast. Closely comparable to NorthEast Technology in regional focus, managed services model, and cybersecurity emphasis.
- Net Sciences: Massachusetts-based IT services and managed support provider serving New England businesses. Comparable in geography, customer profile (SMB), and core managed IT service offering.
- Ntiva: National managed IT, cloud, and cybersecurity provider with significant East Coast operations (formerly absorbed regional MSPs including Integris in MA). Comparable in service portfolio and target customer; substantially larger scale.
- CSN Technologies: Massachusetts-based managed IT, cybersecurity, and cloud services provider serving small and mid-sized businesses. Comparable in regional footprint, vertical SMB focus, and managed services delivery model.
- LightHouse IT Services: Northeast regional managed IT and cybersecurity firm serving SMB clients. Comparable in service mix and customer profile, with overlap in New England geography.
- TPx Communications: Managed IT, UCaaS/VOIP, and cybersecurity provider serving SMB and mid-market customers nationwide. Comparable in the combination of managed IT services with hosted VOIP/communications offerings.
Broad incumbents
- RingCentral: Public, large-scale UCaaS/VOIP and contact-center provider. Overlaps with NorthEast Technology's hosted PBX business phone offering as a broad incumbent competing for the same communications budget line at SMB customers.
Emerging players
- eSentire: Managed detection and response (MDR) and cybersecurity services provider with an MSP partner channel. Adjacent to NorthEast Technology's cybersecurity and vCISO offerings; reflects the higher-end, specialty cybersecurity layer the firm could grow into.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
NorthEast Technology social profiles
Digital presenceNorthEast Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
NorthEast Technology leadership team
Management profileNumber of profiles
Profiles2 records
NorthEast Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NorthEast Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NorthEast Technology
What does NorthEast Technology do?
NorthEast Technology, LLC is a Managed Service Provider delivering comprehensive IT support and infrastructure services to businesses throughout New England. Its core offering is proactive, fixed-monthly-cost Managed IT Services covering networks, servers, desktops, virtualization, cloud computing, cybersecurity, and disaster recovery, complemented by Cloud & Hosting, Software Development (.NET), VOIP Business Phone Solutions, Wireless Networks, and Cybersecurity Services (including Virtual CISO). It packages these capabilities into vertical-specific solutions for accounting, car dealership, dental practice, manufacturing, and school/education customers.
Is NorthEast Technology a public or private company?
NorthEast Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NorthEast Technology founded?
NorthEast Technology was founded in 2008. It employs 1 to 10 people.
Where is NorthEast Technology based?
NorthEast Technology is headquartered in Danvers, United States, in the North America region.
How does NorthEast Technology make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting and Supplemental IT Support, cloud and Hosting Solutions, software Development, VOIP Business Phone Solutions, wireless Network Services and cybersecurity Services.
Who are NorthEast Technology's main competitors?
Direct peers on record are Dataprise, Coretelligent, Kelser Corporation, Net Sciences, Ntiva, CSN Technologies, LightHouse IT Services and TPx Communications. RingCentral is listed as a broad incumbent. eSentire is listed as an emerging player.
Does NorthEast Technology have an API?
No public API is recorded for NorthEast Technology.
What industry is NorthEast Technology in?
NorthEast Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAA, Strategy & IT Advisory, with a secondary code of BPAHAEAD, Software Engineering & Application Modernization. Its NAICS code is 54151 and its SIC code is 7373.