What Strategic Resolution Experts does

Strategic Resolution Experts, Inc. (SRE) is a privately held management consulting and IT service management firm founded in 2007 by Navy veteran Jeannette King and headquartered in Martinsburg, West Virginia. The company delivers IT governance, IT service management (ITSM), program and project management, workforce planning, business process reengineering, and software development lifecycle support to U.S. federal civilian and defense agencies — including DTRA, DHS components (USCG, TSA, FEMA, USCIS), VA, IRS, NSF, and NASA (via the TASC team) — with a smaller commercial footprint spanning financial services (Fannie Mae, Freddie Mac), defense primes (Northrop Grumman mentor-protégé), and biotechnology (MedImmune/AstraZeneca). Its underlying technology and methodology stack centers on ITIL integrated with ISO/IEC 20000, Six Sigma, CoBIT, ISO 27001, CMMI, and Project Management frameworks, complemented by a proprietary ISO/IEC 20000 internal-audit framework and a social-media-integrated workforce planning methodology.

SRE monetizes through two principal streams: (1) federal and commercial professional services delivered as a prime contractor on Seaport-e, GSA IT 70 (GS35F0654Y), GSA MOBIS (GS10F154AA), 8(a) STARS II GWAC (GS00Q17GWD2077), and 8(a) sole-source contracts; and (2) certification training programs (PMP, PMI-RMP, ITIL Foundation and Intermediate, CISSP, ISO/IEC 20000, CPDE) sold per learner at $999-$2,995, with corporate-class delivery for groups of 10+. The go-to-market is enterprise field sales into federal agencies, layered with a sales-led training motion at published price points. The firm holds multiple small-business certifications (8(a)/SDB, EDWOSB, SDVOSB/VOSB, HUBZone, WV DBE) and ISO 9001:2015 registration, which collectively function as a regulatory moat on set-aside federal procurements.

SRE is led by President & CEO Jeannette King, an ITIL Expert (one of fewer than 10,000 worldwide), supported by a Practice Manager (Izla F. Hearn) and an 11-50 employee organization distributed across roughly 12 states. The firm operates without external funding, has no disclosed parent company, and has not executed any mergers, acquisitions, or restructuring events. Revenue is not publicly disclosed; based on contract-vehicle breadth and SECAF Awards categorization, SRE sits below the $25M revenue ceiling.

Name

Strategic Resolution Experts

Legal name

Strategic Resolution Experts, Inc.

Website

https://sreinc.us

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Strategic Resolution Experts (SRE) is a privately held, SBA-certified (8(a), EDWOSB, SDVOSB, HUBZone) IT governance and management consulting firm that delivers ITIL-based ITSM, program management, workforce planning, and certification training primarily to U.S. federal civilian and defense agencies, with a smaller commercial footprint.

Ownership category

akta.pro rank

Headquarters

HQ city

Martinsburg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Federal Government Consulting Services: Provides management consulting and IT governance services to federal agencies through various contract vehicles including Seaport-e, GSA schedules, and 8(a) STARS II. Revenue derived from professional services engagements with government customers.
2. Professional Certification and Training: Provides ITIL, PMP, PMI-RMP, CISSP, ISO/IEC 20000, and CPDE certification training through public and corporate class delivery models at published price points.
3. Commercial Sector Consulting: Delivers IT governance and management consulting to commercial clients including financial institutions and biotechnology companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Strategic Resolution Experts (SRE) is a management consulting and IT service management firm that delivers IT governance, program/project management, workforce planning, business process reengineering, and software development lifecycle support services to federal agencies and commercial clients. The company also sells accredited certification training programs (ITIL, PMP, PMI-RMP, CISSP, ISO/IEC 20000, CPDE) to individual learners and corporate clients under GSA Schedule Contract GS35F0654Y.

Product overview

Strategic Resolution Experts (SRE) is a management consulting and IT service management company offering a portfolio of professional services and certification training programs. The company operates as a service-based business rather than a software product company. Its offerings are organized into three main categories: (1) Management Consulting services covering Program/Project Management, Workforce Planning & Management, Strategic Planning, and Business Process Analysis/Reengineering; (2) IT Governance services including IT Service Management, ISO/IEC 20000 consulting, Software Development Lifecycle Support, Infrastructure Planning, Quality Assurance, Configuration Management, and Service Desk Support; and (3) Certification & Training programs delivered through GSA Schedule Contract GS35F0654Y, including PMP Boot Camp, PMI-RMP Boot Camp, ITIL Foundation and Intermediate courses (Capability and Lifecycle tracks), CISSP Boot Camp, ISO/IEC 20000 Foundation, and Certified Process Design Engineer (CPDE). SRE is an Accredited Training Organization for ITIL and RESILIA, and all training courses are designed to help organizations implement industry best practices and achieve professional certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Management Consulting Expert consulting services covering corporate strategy, governance, communication, leadership, processes, technology, and operations. Includes Program/Project Management, Workforce Planning & Management, Strategic Planning, and Business Process Analysis/Reengineering for federal and commercial clients.
• IT Governance IT Governance services integrating industry best practices, standards and frameworks including ITIL, Six-Sigma, CoBIT, ISO27001, and ISO/IEC 20000 to ensure efficient, service-oriented business operations.
• IT Service Management Bridging business and IT through ITSM implementation, ensuring IT services align with business needs and support organizational objectives.
• ISO/IEC 20000 Consulting Consulting services to help organizations achieve ISO/IEC 20000 certification, including internal audit preparation, gap analysis, and certification roadmap development.
• Software Development Lifecycle Support SDLC support including requirements management, system design documentation, agile/SCRUM implementation, change and configuration management, and testing support.
• Infrastructure Planning Infrastructure solutions using Service Oriented Architecture (SOA) for automation, security, standardization, integration, and consolidation.
• Quality Assurance & Testing Quality assurance and testing services helping define standards, metrics, measures, corrective actions, and continuous improvement processes.
• Configuration Management Configuration management services including asset management, version control, defect analysis, change management, and Configuration Management Database support.
• Service Desk Support Service desk design and implementation using ITSM methodologies, including service levels, metrics, technology, staffing, and process definition.
• PMP Boot Camp Premier Project Management Professional exam preparation boot camp providing 35 contact hours of instruction with optional exam pass guarantee. Standard price $2,199, with guarantee option at $2,499.
• PMI-RMP Boot Camp 5-day risk management professional certification course focusing on risk strategy, stakeholder engagement, risk analysis, and risk process facilitation. Standard price $2,595.
• ITIL Foundation Foundation-level ITIL certification course covering the IT service lifecycle and fostering continuous improvement. Includes 2.5 days of instruction and certification exam. Standard price $1,599.
• ITIL Capability Courses Advanced ITIL intermediate certification courses including Release, Control, and Validation (RCV), Operational Support and Analysis (OSA), Service Offerings and Agreements (SOA), and Planning, Protection, and Optimization (PPO). Price $2,850 per learner.
• ITIL Lifecycle Courses ITIL intermediate lifecycle courses covering Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. Price $1,895 per learner.
• CISSP Boot Camp

Quantifiable outcome

• Helping employees across 12 states obtain sustainable employment, enhance skills, further education, and support families
• +1 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• TASC, Inc.coreStrategic or Co-development Partner · 12 December 2011SRE joined TASC team awarded a five-year contract worth up to $133.9 million to provide highly specialized system software services to NASA. SRE provides skilled personnel to support NASA using best practices in IV&V, Project Management, and IT Service Management. TASC oversees all aspects of contract implementation.
• Nexus Technologies, Inc.minorStrategic or Co-development Partner · 25 July 2011SRE and Nexus Technologies jointly supported AFCEA-DC/USO of Metropolitan Washington Wounded Warrior Event with special appearance by General James E. Livingston, Medal of Honor recipient.
• Northrop GrummancoreStrategic or Co-development Partner · 20 June 2011Formalized mentor-protégé relationship in 2011 designed to prepare SRE for success in government contracting. Northrop Grumman helps SRE develop better understanding of government contracting, working with Department of State, and providing guidance on growing their business. Northrop Grumman has mentored approximately 100 small businesses since 1992 and has received more than 18 Nunn-Perry awards for mentor-protégé partnerships.
• USO of Metropolitan WashingtonminorStrategic or Co-development PartnerSRE supported 19th annual golf classic that raised over $170,000 in support of war fighters and their families.
• SBA 8(a) Business Development ProgramcoreOthersSRE participates in SBA's 8(a) Business Development Program which provides access to sole-source contracts up to $4 million for goods and services. Program designed to help socially and economically disadvantaged entrepreneurs gain access to government contracting.
• Final Salute, Inc.minorStrategic or Co-development PartnerSRE is Diamond-level corporate sponsor for James Bond 007 Black Tie Event to honor Wounded Warriors and raise funds for Final Salute, which provides housing and support for homeless female veterans and their children.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SAIC: SAIC is a large federal IT services prime that holds many of the same contract vehicles as SRE (Seaport-e, GSA IT 70) and competes for the same federal civilian and defense task orders at significantly greater scale.
• ICF International: ICF is a publicly traded management and technology consulting firm with deep federal civilian practice in IT modernization, workforce, and program support — the scaled incumbent that small federal consulting firms like SRE eventually compete with on recompetes.
• Octo Consulting (now Booz Allen Hamilton): Octo was a small federal IT and digital services firm directly comparable to SRE prior to its acquisition by Booz Allen; Booz Allen now represents the broader incumbent that absorbs and competes against firms like SRE on scaled federal IT contracts.

Direct peers

• Amivero: Amivero is a small federal IT and management consulting firm focused on IT modernization, agile delivery, and program support for federal civilian clients — directly comparable in size, scope, and customer profile to SRE.
• MicroTechnologies: MicroTechnologies is a small-business federal IT and network services contractor holding comparable GSA and agency-specific vehicles; both firms compete for sub-$25M federal IT services task orders and pursue similar set-aside certifications.
• Learning Tree International: Learning Tree delivers IT and project management certification training (including PMP and ITIL) to government and commercial clients at published per-learner price points — directly comparable to SRE's training catalog revenue stream.
• Global Knowledge: Global Knowledge is a major IT and cybersecurity training provider offering PMP, ITIL, and CISSP boot camps through both public and corporate delivery models — directly overlapping SRE's certification training business on curriculum and buyer profile.
• TeraThink: TeraThink is a small federal management consulting firm providing financial management, program support, and IT services to agencies including Treasury and IRS — overlapping SRE's federal civilian footprint and core management consulting offerings.
• MetroStar Systems: MetroStar is a small, HUBZone-certified federal IT services and digital transformation firm with comparable employee scale and a similar mix of federal civilian and defense customers; both compete for IT modernization and ITSM-adjacent task orders.
• CALIBRE Systems: CALIBRE is a similarly sized small-business federal management and IT consulting firm delivering program management, workforce planning, and business process improvement to defense and civilian agencies — directly overlapping SRE's federal civilian and defense portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/SREINC
• Facebookfacebook.com/pages/SREINCUS-Strategic-Resolution-Experts/280658421539
• LinkedInlinkedin.com/companies/735304

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Strategic Resolution Experts