Resilient Health

What Resilient Health does

Resilient Health is a Phoenix-based nonprofit behavioral health organization founded in 1971 (originally as Presbyterian Service Agency, rebranded to Resilient Health in April 2019) that delivers trauma-responsive mental health, substance use disorder, and integrated care services to children, adults, and families across Arizona. Its service portfolio spans counseling, psychiatric care, expressive therapeutic arts (Art Awakenings studios), autism spectrum services, a Specialized Center for Psychosis including a First Episode Psychosis program for ages 15-33, SMI Integrated Health Homes, adult housing support programs (Permanent Supportive Housing, Flex Care, Temporary Living), transition services for ages 17-24, traumatic brain injury services, and peer support — delivered through 10+ confirmed physical locations across Phoenix, Tucson, Gilbert, Casa Grande, Douglas, Parker, Tempe, and Yuma plus telehealth (phone and video). Distinctive operational elements include AHCCCS-certified Peer Support Specialists with lived experience, an on-site Genoa Healthcare pharmacy at the 1st Street Phoenix location, and a DLA-20 functional assessment practice reporting 71% functional improvement in Autism/ASD participants.

The organization's underlying technology stack is modest and functional: telehealth infrastructure supporting phone and video service delivery, with no proprietary platform, mobile app, API, SDK, or named AI/ML capability documented. The technology layer supports service delivery rather than serving as a differentiator. Revenue flows primarily through Arizona Medicaid (AHCCCS), Medicare, self-pay, and charitable contributions, with the organization holding Qualifying Charitable Organization status that enables the Arizona Charitable Tax Credit for donors. Distribution is community-led: in-person delivery at Arizona locations, telehealth channels, and a centralized Engagement Center handling intake (602-995-1767). The organization explicitly does not deny services based on ability to pay, implying a charity-care obligation layered onto its payer mix.

With 251-500 employees and a 50+ year operating history, Resilient Health is a mid-sized regional behavioral health nonprofit pursuing growth through facility expansion, new program launches (notably the February 2026 Autism/ASD Therapeutic Arts Program and April 2025 Permanent Supportive Housing in Tucson), and payer/provider partnerships rather than through technology investment. Governance is led by CEO Larry Villano alongside COO Kim Quiros, CFO Connie Svaleng, and CCO Veronica Villanueva, with a Board including representatives from healthcare consulting, real estate, legal, and housing sectors. The company has no parent organization, no private equity backing, and no disclosed funding rounds, consistent with its nonprofit operating model.

Name

Resilient Health

Legal name

Resilient Health

Website

https://resilienthealthaz.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Resilient Health is an Arizona-based nonprofit behavioral health organization founded in 1971 that delivers trauma-responsive mental health, substance use, and integrated care services across 10+ locations and telehealth, serving Medicaid (AHCCCS), Medicare, and self-pay patients.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Family Caregiver Relief & Coaching (Respite-Integrated) (HSABAGAJ)

Keywords

• Behavioral health services
• Mental health counseling
• Substance use treatment
• Psychiatric care services
• Trauma-informed therapy

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Healthcare Programs: Revenue generated from Medicaid (AHCCCS) and Medicare plans for mental health, behavioral health, and substance use disorder services. As a Qualifying Charitable Organization, the organization also receives charitable contributions eligible for Arizona Charitable Tax Credit.
2. Self-Pay / Out-of-Pocket: Services provided to self-pay patients who do not have insurance coverage or choose not to use their insurance. Good Faith Estimates are provided for anticipated costs of non-emergency services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Resilient Health is a nonprofit behavioral health organization that delivers trauma-responsive mental health counseling, psychiatric care, substance use treatment, and integrated support services to children, adults, and families across Arizona. Services are offered through in-person locations and telehealth (phone and video), spanning programs such as counseling, psychiatric care, autism/ASD therapeutic arts, specialized psychosis care, SMI integrated health homes, housing support, and peer support.

Product overview

Resilient Health is a behavioral health agency offering a unified portfolio of mental health, addiction, and wellness services throughout Arizona. The core offering centers on the Resiliency Experience program, which provides trauma-responsive care through multiple integrated service lines: Counseling, Psychiatric Care, Expressive Therapeutic Arts/Art Therapy (including Art Awakenings studios), Autism Spectrum Services, Specialized Center for Psychosis (including First Episode Psychosis program), SMI Integrated Health Homes, Adult Housing Support (Permanent Supportive Housing, Flex Care, Temporary Living Programs), Family and Caregiver Support, Transition to Adult Services, and Traumatic Brain Injury Services. Additional offerings include Peer Support Specialist Services and an On-Site Pharmacy partnership with Genoa Healthcare. Services are available both in-person and via telehealth (phone and video) across multiple Arizona locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Counseling Primarily group counseling with individual and family sessions as needed, addressing behavioral, mental health, and substance use challenges using a trauma-responsive approach for youth and adults.
• Expressive Therapeutic Arts/Art Therapy Group-based therapeutic arts and art therapy for youth and adults to strengthen social connection, life skills, and resilience through trauma-informed, evidence-based practices.
• Autism Spectrum Services Supports youth with autism spectrum disorder diagnosis in building resilience and developing life and social skills through trauma-informed, engaging, evidence-based practices.
• Specialized Center for Psychosis Comprehensive support for individuals experiencing psychosis including counseling, psychiatric services, vocational and educational support, and family services, with a First Episode Psychosis specialized program for ages 15-33.
• Psychiatric Care Evaluations, diagnosis, and medication monitoring for adults and youth.
• SMI Integrated Health Homes Integrated behavioral and physical health care services for adults with serious mental illness.
• Adult Housing Support Specialty housing support services for adults focused on finding, obtaining, and maintaining safe, affordable housing, including Permanent Supportive Housing, Flex Care, and Temporary Living Programs.
• Family and Caregiver Support Family and caregiver support integrated into care plans, with services available for families of youth and adults across all programs.
• Transition to Adult Services Supports teens and young adults ages 17-24 in transitioning to adulthood by improving emotional regulation, strengthening relationships, and developing healthy behaviors.
• Traumatic Brain Injury Services Counseling and coordination of care services for individuals suffering from traumatic brain injury.
• On-Site Pharmacy Co-located on-site pharmacy operated in partnership with Genoa Healthcare at the 1st Street location in Phoenix, supporting improved medication adherence and eliminating transportation barriers for clients.
• Peer Support Specialist Services Certified Peer Support Specialists (CPSS) provide compassionate, resilience-building support using lived experience to help individuals and families navigate challenges.
• Art Awakenings

Quantifiable outcome

• 71% of Autism/ASD Therapeutic Arts Program participants showing functional improvement using DLA-20 assessment every 90 days

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• Genoa HealthcarecoreStrategic or Co-development Partner · 1 November 2025Resilient Health partnered with Genoa Healthcare to open a co-located on-site pharmacy at the 1st Street location in Phoenix in November 2025. This partnership expands convenient access to medications for individuals served by Resilient Health. Having a pharmacy within the clinic supports improved medication adherence by allowing prescriptions to be filled immediately after appointments. Close coordination between prescribers and pharmacists ensures medication plans are accurate, safe, and tailored to individual needs, while eliminating transportation barriers for many clients. This represents another step in Resilient Health's commitment to whole-person care.
• Arizona Complete HealthcoreStrategic or Co-development Partner · 1 April 2025Resilient Health partnered with Arizona Complete Health to launch Permanent Supportive Housing (PSH) services in Tucson in April 2025. This transformative program was designed to provide long-term stability and support for individuals experiencing serious mental illness and housing instability. The initiative ensures that those in need have a safe, permanent, and affordable place to live, helping reduce homelessness and unnecessary hospitalizations. PSH services include case management, medication support, life skills training, and community connections to empower individuals toward greater independence.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Terros Health: Arizona-based nonprofit community behavioral health organization serving children, adults, and families with mental health, substance use, and primary care services. Direct comparable given overlapping Arizona footprint, Medicaid payer mix, and integrated behavioral/physical care model.
• Southwest Behavioral Health Services: Arizona-based nonprofit providing mental health, substance use, and developmental disability services across multiple Arizona counties. Closely comparable peer given regional scope, AHCCCS payer mix, and similar service lines for SMI and behavioral health.
• La Frontera Arizona: Arizona-based community behavioral health and human services nonprofit serving diverse populations with mental health, substance abuse, and family services. Direct peer given overlapping Arizona service area, Medicaid-funded programs, and comparable community-based delivery model.
• Community Bridges, Inc. Arizona-based nonprofit providing integrated behavioral health, substance use treatment, and primary care across the state. Direct peer given shared Arizona geography, Medicaid revenue mix, and emphasis on integrated care for vulnerable populations.
• Partners in Recovery (Arizona): Arizona-based behavioral health organization providing outpatient mental health and substance use services with multiple Arizona locations. Direct peer given regional scope, similar service lines, and AHCCCS-contracted service delivery.
• Valle del Sol: Phoenix-based behavioral health nonprofit serving Latino and multicultural communities with mental health, substance use, and youth services. Direct peer given shared Phoenix footprint, mission-driven nonprofit model, and similar community-based behavioral health delivery.

Broad incumbents

• Magellan Health: National managed behavioral health care organization that administers behavioral health benefits for Medicaid and commercial plans. Broad incumbent that intersects with Resilient Health through AHCCCS contracted relationships and overall behavioral health category.
• Centene Corporation: Large managed care company with a significant Medicaid and behavioral health footprint, including ownership of Centurion and other behavioral health assets. Comparable as a major AHCCCS-contracted payer and behavioral health player in the same operating environment.
• Molina Healthcare: National managed care organization with substantial Medicaid business including AHCCCS contracts in Arizona. Comparable as a key payer that shapes the behavioral health services reimbursement market in which Resilient Health operates.

Emerging players

• Charlie Health: Virtual mental health provider specializing in intensive outpatient programs for teens and young adults. Emerging competitor in the youth and young-adult behavioral health segments where Resilient Health's Transition to Adult Services and Autism/ASD programs operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/resilientaz
• YouTubeyoutube.com/channel/UCAKha91ldY2Y_RrN8h62EWA
• Facebookfacebook.com/PSAbehavioralhealth
• LinkedInlinkedin.com/company/resilienthealth
• Instagraminstagram.com/resilienthealthaz

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resilient Health