Cacttus

What Cacttus does

Cacttus is a Prishtina-based IT and telecommunications solutions provider operating in Kosovo since the early 2000s with a 70+ person workforce, 25+ years of experience, and 100+ technical certifications. It sells a broad portfolio spanning network and telecommunications infrastructure (FTTx, fiber, switching, routing, VoIP), Microsoft infrastructure integration (Azure Stack, Microsoft 365, Entra ID), system integration and technical support, cybersecurity services (penetration testing, IT audit, Red Team, Blue Team), and a suite of proprietary software including IoT Hub, the BinBin electric scooter mobility platform, Mentora/Harrisia Student Information Management, ERP, HIS/LIS, CRM, Termini booking, and document and workflow management. The company also delivers railway telecommunications and signaling (ETCS, interlocking, CTC) compliant with EU TSI standards.

Cacttus serves government institutions and municipalities, large enterprises, educational institutions, and railway operators primarily in Kosovo, Albania, and the wider Western Balkans. Its go-to-market is direct enterprise field sales with no public pricing, supplemented by Microsoft 365 reseller relationships and active participation in regional industry events. Revenue is generated through project-based professional services, managed smart city and IoT subscriptions, software and platform licenses, and network equipment resale. Notable customers include the Prishtina Municipality, the Kosovo Ministry of Industry (IQMT), Albanian Railways (HSH), the Ministry of Economy's KREN National Research and Education Network, UNDP, Lux Development, 3P Logistics, and Atlantik.

Operationally, Cacttus highlights 1,000+ clients, 24/7 NOC operations supporting 100k+ users, 50+ telecom networks, 200+ fiber and wireless installations, 150+ ERP deployments, 180+ CRM platforms, 15+ railway signaling systems across multiple countries, and over 10,000 resolved technical cases. The company is privately held with no disclosed ownership, funding history, or revenue figures.

Name

Cacttus

Legal name

Cacttus

Website

https://cacttus.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Cacttus is a Prishtina-based IT and telecommunications solutions provider serving government, enterprise, education, and railway clients in Kosovo and the wider Western Balkans with network infrastructure, cybersecurity, proprietary software (IoT Hub, Mentora, ERP), smart city platforms, and EU-compliant railway signaling.

Ownership category

akta.pro rank

Headquarters

HQ city

Kosovë

HQ country

Albania

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. IT & Telecommunications Services: Core revenue from professional IT services including network design, implementation, maintenance, cybersecurity, system integration, and technical support. Revenue is generated through project-based engagements and ongoing service contracts with enterprise and government clients.
2. Smart City Solutions & IoT: Revenue from smart city infrastructure including BinBin electric scooters (urban mobility), Smart Display advertising screens, Smart Poles, and IoT Hub platform subscriptions.
3. Software & Platform Licenses: Revenue from software products including Mentora (Student Information Management), ERP systems, HIS/LIS healthcare platforms, CRM solutions, and Microsoft 365 licensing.
4. Network Infrastructure Equipment: Revenue from supplying and deploying active network infrastructure including FTTx/FTTH equipment, ONT/CPE devices, switches, routers, and related hardware for ISPs and enterprises.
5. Microsoft Licensing: Revenue from reselling Microsoft 365 licenses with ongoing technical support to enterprise clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cacttus is a Kosovo-based technology company that designs, deploys, and operates IT and telecommunications solutions for enterprises, governments, municipalities, and educational institutions. Its portfolio spans network design and infrastructure, system integration, cybersecurity services (penetration testing, IT audit, Red/Blue Team), enterprise software (ERP, CRM, HIS/LIS, Mentora SIMS), proprietary smart city platforms (IoT Hub, Prishtina Online, BinBin mobility), and EU TSI-compliant railway signaling and telecommunications systems, supported by Microsoft and Cisco partnerships.

Product overview

Cacttus is a technology-oriented company that creates intelligent digital solutions for modern challenges. The company offers a broad portfolio of technology solutions organized into distinct product lines and services. Core offerings include Network & Telecommunications infrastructure (including active network equipment, FTTx/ONT, switching/routing), System Integration, and Technical Support services. Their Smart Solutions division encompasses IoT Hub (unified IoT device management platform), Smart Display (digital advertising screens), LED billboards, and the BinBin electric scooter fleet management service. Software products include Harrisia/Mentora (Student Information Management System), ERP systems, HIS & LIS (Healthcare Information Systems), CRM Solutions, Termini (appointment booking), Document Management, Business Intelligence, and custom enterprise applications. Cybersecurity services feature Penetration Testing, Security Assessments, IT Audit, Red Team, Blue Team, and Monitoring & Proactive Support. The company also provides Microsoft Infrastructure Integration services, Telecommunications solutions, and Transport & Signaling systems for railways. E-Government platforms complete the offering for public sector digital transformation.

Differentiator

Problem solved

Functional benefit

Brands

• BinBin: Urban smart mobility service offering electric scooters with IoT fleet management, mobile application, and real-time monitoring for cities and universities
• Mentora
• Harrisia
• Cacttus Mobility
• Cacttus Media
• Cacttus Business Solution
• IoT Hub
• Termini
• Prishtina Online

Products and services

• Network & Telecommunications
• IoT Hub Platform
• Mentora (Student Information Management System)
• BinBin Electric Scooter Mobility Platform
• Prishtina Online Smart City Platform
• Cacttus Business Solution (ERP)
• CRM Solutions
• HIS & LIS (Hospital & Laboratory Information Systems)
• Termini Appointment & Booking Platform
• Transport & Signaling (Railway Signaling Systems)
• Penetration Testing Services
• Security Assessment & IT Audit
• Red Team / Blue Team Services
• Microsoft Infrastructure Integration & Licensing
• Custom Enterprise Applications & Web & Apps
• Smart Display & LED Screens (Cacttus Media)
• Management & Security Systems (BMS, CCTV, Access Control)
• Monitoring & Proactive Support
• Document & Workflow Management
• KREN Hybrid Cloud Solution

Quantifiable outcome

• 99.9% availability for network infrastructure and hybrid cloud deployments
• +20 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered flagship, notable and core.

• UNDP (United Nations Development Programme)flagshipStrategic or Co-development Partner · 11 March 2026Cacttus collaborates with UNDP on urban innovation projects for Prishtina. The partnership focuses on bringing smart city technology and innovation to Kosovo's capital, improving urban services and quality of life for residents.
• Ministria e Industrisë, Ndërmarrësisë dhe Tregtisë (Ministry of Industry, Entrepreneurship and Trade)notableStrategic or Co-development Partner · 9 January 2026Cacttus successfully completed the implementation of security camera systems at the IQMT warehouse in collaboration with the Ministry of Industry, Entrepreneurship and Trade, providing 24/7 monitoring and centralized security management.
• MicrosoftcoreTechnology or Integration · 3 October 2025Cacttus is a Microsoft licensing partner offering Microsoft 365 licenses with ongoing technical support to enterprise clients. The partnership extends to Microsoft Azure Stack hybrid cloud solutions for enterprise infrastructure projects. Microsoft 365 licensing is offered with bundled technical support to ensure smooth operation and productivity for clients.
• AtlantiknotableTechnology or Integration · 3 October 2025Cacttus implements advanced network infrastructure and security solutions for Atlantik, providing comprehensive network design, deployment and security services for the organization's operations.
• 3P LogisticsnotableChannel Partner/ Reseller/ Distributor · 3 October 20253P Logistics officially adopted Microsoft 365 licenses provided and supported by Cacttus, including ongoing technical support to ensure smooth operation and productivity. Cacttus acts as the technology provider and licensor.
• CiscocoreTechnology or IntegrationCacttus designs and implements server and network infrastructure using Cisco technology. Used in critical national projects such as the KREN National Research & Education Network, where Cisco-based infrastructure forms the backbone of the hybrid cloud solution.
• TBS (Technology Business Solutions)coreStrategic or Co-development PartnerCacttus partnered with TBS (Technology Business Solutions) to implement the KREN National Research & Education Network project for Kosovo's Ministry of Economy. TBS and Cacttus jointly delivered the hybrid cloud solution based on Microsoft Azure Stack with Cisco infrastructure.
• Lux DevelopmentflagshipStrategic or Co-development PartnerCacttus partners with Lux Development as the grant provider for the Innovative Smart Technology for Kosovo project. The project improves existing Smart City platforms in Kosovo by integrating IoT technologies and analytics modules for key public sectors.

Scale indicators24 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• CGI Group: Canada-headquartered global IT services firm with significant delivery footprint across SEE (Romania, Bulgaria), comparable as a multinational integrator pursuing government and enterprise IT services contracts in the region.
• Thales: French multinational providing rail signaling, telecommunications, and cybersecurity solutions with deep transport infrastructure footprint. Comparable for railway TSI-compliant signaling systems and cyber offerings overlapping with Cacttus's Transport & Signaling and cybersecurity services.
• Indra: Spanish IT services and rail signaling group, whose Minsait and Indra Mobility units deliver IT services and European Train Control System (ETCS) signalling. Comparable for IT services and rail signalling overlap with Cacttus's signaling and smart mobility work.
• Capgemini: Global IT services and engineering firm with established SEE operations, comparable as a multinational incumbent whose enterprise IT services footprint raises competitive intensity for major public-sector and EU-funded contracts across the Balkans.

Emerging players

• Netcetera Group: Swiss digital services firm with growing SEE delivery operations in mobile, identity, and digital platforms. Comparable as a smaller European IT services peer balancing proprietary products and consulting work across regulated industries.

Direct peers

• Asseco South Eastern Europe: Warsaw-listed IT services subsidiary of Asseco operating across SEE (Bulgaria, Serbia, Montenegro, Albania), providing banking software, ERP, and systems integration. Comparable as a regional IT services peer with a similar public-sector and enterprise mix.
• Endava: UK-listed IT services and software firm originating in Romania with extensive Balkans delivery footprint, comparable for system integration, custom software, and digital transformation capabilities delivered to enterprise customers.
• Comtrade Group: Slovenian IT services and system integration holding company with multi-decade operations across SEE and Europe, offering a comparable multi-portfolio spanning infrastructure, software, and managed services to enterprise and public-sector clients.
• Vega IT Solutions: Serbian IT services firm specializing in custom software development and cloud engineering for European enterprises, comparable as a SEE-rooted integrator of similar scale, vintage, and multi-product orientation.

Regional players

• Musala Soft: Bulgarian IT services and consulting firm with multi-decade operations, comparable as a SEE-region IT services peer of similar scale and vintage, primarily serving enterprise customers across software engineering and managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cacttus

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cacttus