What Moore Counseling & Mediation Services does

Moore Counseling & Mediation Services, Inc. (MCMS) is a private behavioral health and workforce-wellness provider headquartered in Euclid, Ohio, with a secondary office in Cleveland. Founded in 1999, the company operates five clinical programs: an Employee Assistance Program (EAP) covering organizations of 5 to 10,000 employees; OMHAS-certified Substance Use Disorder treatment including intensive outpatient, medication-assisted treatment with Vivitrol, and case management; general Behavioral Health counseling; a specialized Women's Center featuring EMDR, equine therapy, partial hospitalization, and human-trafficking response; and an Ohio Bureau of Workers' Compensation Drug Free Safety Program covering employee, supervisor, and DOT training. In parallel, MCMS operates an Ohio Chemical Dependency Professionals Board-approved CDCA training series (40-hour initial at $290, 30-hour refresher at $230) and a CSWMFT Board-aligned LPCC-S supervision series ($495 full / $130 per module), generating one-time unit-priced tuition revenue.

The operating platform is straightforward: secure tele-health video delivery as the primary channel, supplemented by in-person appointments at the two Ohio sites and on-site corporate EAP/DFSP delivery for enterprise customers. Distribution channels include the company website, Facebook, Twitter, and YouTube for awareness, plus CEU workshops and Indeed.com recruiting for community engagement. Stack-level technology is conventional - tele-health video, virtual classrooms, and calendar/calendar-export integrations (Square, Google Calendar, iCal/Outlook) - with no proprietary software, no app, and no public APIs. Service delivery draws on OMHAS certification, Chemical Dependency Counselor licenses, and Substance Abuse Professional (SAP) credentials as the regulated backbone.

Revenue is generated across three streams: subscription-style recurring EAP contracts (typically per-employee) with employers, government entities, and community organizations; per-session clinical billing across the SUD, behavioral health, and Women's Center programs; and unit-priced professional training (CDCA, LPCC-S, CEU workshops). Go-to-market is a hybrid sales-led enterprise motion (B2B via HR, EAP, DFSP training) combined with a direct-to-consumer motion (B2C individual self-referral, community outreach). The named-customer base is broadly distributed: employers ranging from 5 to 10,000 employees, government entities, churches, and individuals/families, which suggests a low-concentration profile but also obscures anchor accounts that would normally anchor revenue visibility.

Name

Moore Counseling & Mediation Services

Legal name

Moore Counseling & Mediation Services, Inc.

Website

https://moorecounseling.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Moore Counseling & Mediation Services is an Ohio-based behavioral health and workforce-wellness provider founded in 1999, offering EAP, substance use disorder treatment, behavioral health counseling, a Women's Center, and Drug Free Safety Program training to employers, government entities, churches, and individuals across Northeast Ohio via tele-health and in-person delivery.

Ownership category

akta.pro rank

Product category

Behavioral Health & Substance Use Disorder Treatment Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Employee assistance programs
• Substance use disorder treatment
• Behavioral health counseling
• Drug free workplace training
• Mental health services

Headquarters

HQ city

Euclid

HQ country

United States

HQ region

North America

Offices2 records

Markets served

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Employee Assistance Program (EAP) Services: Confidential workplace services provided to organizations covering employee mental health, substance abuse, crisis intervention, legal and financial referrals. Organizations pay for EAP coverage typically on a per-employee basis.
2. Mental Health and Substance Use Disorder Treatment: Individual and group counseling, behavioral health assessments, intensive outpatient programs, medication-assisted treatment, and related clinical services billed per session or treatment episode.
3. Professional Development Training: CDCA (Chemical Dependency Counselor Assistant) training - 40-hour initial ($290) and 30-hour refresher ($230) courses. LPCC-S training - $495 for full 24-hour series or $130 per module. CEU workshops at $15 per credit.
4. Drug Free Safety Program Training: Customized workplace training for Ohio Bureau of Workers Compensation Drug Free program including employee, supervisor, and DOT training. Can be provided on-site, at offices, or online.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

Moore Counseling & Mediation Services, Inc. (MCMS) provides clinical mental health treatment, substance use disorder treatment, and Employee Assistance Programs (EAP) to individuals and organizations, alongside professional development training programs (CDCA and LPCC-S certification courses). Services are delivered through tele-health, in-person appointments at Euclid and Cleveland offices, and on-site corporate engagements for employer clients in Northeast Ohio.

Product overview

Moore Counseling & Mediation Services (MCMS) operates as a mental health and employee wellness services organization offering a unified portfolio of clinical treatment programs and professional training services. The core clinical offerings include Employee Assistance Programs (EAP), Behavioral Health Services, Substance Use Disorder Treatment, Women's Center programming, and Drug Free Safety Program training. Professional development is supported through CDCA and LPCC-S certification training programs. Services are delivered through both Tele-Health virtual platforms and in-person appointments at two Ohio locations. The company has served Northeast Ohio communities since 1999.

Differentiator

Problem solved

Functional benefit

Brands

• MCMS: Moore Counseling & Mediation Services, Inc.

Products and services

• Employee Assistance Program (EAP) Confidential workplace service providing assessment and problem resolution to help employees and families manage personal problems affecting quality of life and workplace performance; serves organizations from 5 to 10,000 employees with 24/7 phone support, on-site presence, quarterly utilization reporting, and management development training.
• Behavioral Health Services Comprehensive behavioral health evaluation and treatment for individuals including individual counseling, education, group counseling, anger management, domestic violence intervention, and parenting programs.
• Substance Use Disorder Treatment OMHAS-certified assessment, diagnosis, and treatment for substance use disorders including intensive and non-intensive outpatient programs, medication-assisted treatment for opiates (Vivitrol), case management, and family counseling.
• Women's Center

Quantifiable outcome

• Organizations ranging from 5 to 10,000 employees served
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature2 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BayMark Health Services: BayMark Health Services operates one of the largest networks of opioid treatment and outpatient addiction recovery programs in North America — comparable to MCMS's substance use disorder and medication-assisted treatment offerings, though at a much larger scale.
• Magellan Health: Magellan Health is a large managed behavioral health organization and EAP provider serving health plans, employers, and government agencies — overlapping with MCMS's EAP and substance use treatment offerings as part of a broader, scaled portfolio.
• Optum Behavioral Health: Optum Behavioral Health, part of UnitedHealth Group, delivers EAP and managed behavioral health services to large employer populations — comparable to MCMS in core service lines but operating at national scale with deep payer integration.

Direct peers

• ComPsych Corporation: ComPsych is the world's largest provider of Employee Assistance Programs and behavioral health services to employers, offering 24/7 support, counseling, and workplace wellness programs — directly comparable to MCMS's EAP and behavioral health offerings for organizations of all sizes.
• BrightView Health: BrightView Health is an outpatient addiction treatment provider offering medication-assisted treatment, intensive outpatient, and counseling services across multiple states — closely comparable to MCMS's Substance Use Disorder and MAT service lines.
• New Directions Behavioral Health: New Directions is a managed behavioral health organization providing EAP, behavioral health, substance use treatment, and workplace wellness services to employers and health plans — closely aligned with MCMS's integrated EAP-plus-clinical service model.

Emerging players

• Spring Health: Spring Health provides employer-sponsored mental health benefits including therapy, coaching, and EAP-adjacent services with a strong technology platform — comparable to MCMS in addressing employer demand for behavioral health, but operating at a much larger, tech-enabled scale.
• Lyra Health: Lyra Health is a digital mental health benefits platform serving employers with therapy, coaching, and EAP-style services via in-person and virtual care — comparable to MCMS in target customer (employers) but differentiated by its technology-forward, national delivery model.

Regional players

• Rosecrance Health Network: Rosecrance is a regional behavioral health provider offering outpatient mental health, substance use treatment, EAP, and family services primarily in the Midwest — closely comparable to MCMS's integrated community behavioral health service model though operating in adjacent Midwest geographies.
• AlliedUP Cooperative Recovery Community (or similar Ohio SUD provider): Ohio-focused community behavioral health and SUD providers compete with MCMS for state-funded and Ohio BWC-related contracts in the same geography, sharing regulatory frameworks like OMHAS certification and CDCA staffing requirements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MCMSCounseling
• YouTubeyoutube.com/channel/UCcJ4GuetzfJatOOsiq9Fmxg/videos?view_as=subscriber
• Facebookfacebook.com/moorecounseling

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Moore Counseling & Mediation Services