Keyes North Atlantic, Inc.

What Keyes North Atlantic, Inc. does

Keyes North Atlantic, Inc. is a privately held, family-owned design-build mechanical and building-systems contractor headquartered in Newton, Massachusetts, continuously operating since 1953 under the Keyes family. The company designs, sells, installs, services, and maintains HVAC, electrical, alarm and security, lighting control, and networking/smart-home systems for residential properties (single-family homes and multi-residence buildings) and commercial properties (offices, schools and colleges, religious institutions, and retail) across the Greater Boston area. Its product portfolio is organized into five core system categories and four service lines (service & maintenance, installation, design & engineering, and consulting), supported by premier supplier relationships with Mitsubishi (Diamond Contractor), Rheem, Lochinvar, and Lutron (Silver Dealer), and by UL certification and MassSave Heat Pump Installer Network membership.

The business generates revenue through a mix of one-time project revenue (system sales, installation, and design-build work) and recurring planned-maintenance subscriptions that offer priority service, seasonal discounts, and 24-hour emergency response; commercial clients additionally purchase NFPA72-compliant fire alarm testing. Pricing is quote-based with no publicly listed rates; customer acquisition is field-sales-led and local, driven by phone inquiries, website request forms, and direct relationships rather than franchise or reseller channels. The company employs between 101 and 250 people, is led by President & CEO Susan Keyes (with family member Brad Keyes serving as Systems Designer), and explicitly positions itself against consolidated national chains as an independent local provider. Revenue figures are not publicly disclosed and no external investors, private equity, or parent company ownership is indicated.

Name

Keyes North Atlantic, Inc.

Legal name

Keyes North Atlantic, Inc.

Website

https://keyesweb.com

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Keyes North Atlantic is a family-owned, Newton, MA-based design-build contractor (founded 1953) that designs, installs, services, and maintains HVAC, electrical, alarm/security, lighting control, and networking systems for residential homeowners and commercial properties across the Greater Boston area.

Ownership category

akta.pro rank

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. HVAC Systems (Sales, Installation, Service & Maintenance): Sales, design, installation, service, and maintenance of heating, ventilation, and air conditioning systems for residential and commercial properties.
2. Electrical Systems Services: Electrical installation, upgrades, repairs, and modernization services for residential and commercial properties.
3. Alarm & Security Systems: Design, installation, and servicing of residential alarm systems and commercial fire alarm and security/access control systems.
4. Networking & Smart Home Integration: Setup, interconnection and maintenance of computer networks, audio-visual appliances and household systems for smart home functionality.
5. Planned Maintenance Programs: Scheduled maintenance programs for residential and commercial properties providing priority service, seasonal discounts, and 24-hour emergency service.
6. NFPA Compliant Alarm Testing: Fire detection system testing services for commercial properties including recordkeeping and compliance with NFPA72 standards.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Keyes North Atlantic, Inc. is a family-owned design-build contractor that designs, installs, services, and maintains HVAC, electrical, fire alarm, security/access, and low-voltage networking systems. The firm serves both residential homeowners and commercial properties (offices, schools, colleges, religious institutions, retail), with integrated design, engineering, installation, testing, and ongoing maintenance offerings.

Product overview

Keyes North Atlantic is a design-build contractor offering integrated residential and commercial building systems. The company's product portfolio centers on five core system categories: HVAC (heating, ventilation, and air conditioning), electrical systems, alarm and fire alarm systems, security and access control, and networking/home automation. These core products are supported by four service offerings: Service & Maintenance (with planned maintenance programs), Installation, Design & Engineering, and Consulting. The company serves both residential customers (single-family homes and multi-residence buildings) and commercial properties (offices, schools, colleges, religious institutions, retail) in the Greater Boston area, providing a single-source solution from concept through installation and ongoing maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential HVAC Design, installation, and replacement of heating, ventilation, and air conditioning systems for residential homes in the Greater Boston area.
• Residential Electrical Wiring, panel upgrades, and electrical system design and installation services for homeowners and residential builders.
• Residential Alarm Systems Design and installation of residential alarm and intrusion detection systems for homeowners.
• Residential Home Lighting Control Home lighting control system design and installation for residential properties.
• Residential Networking Structured cabling and low-voltage networking design and installation for residences.
• Commercial HVAC Design-build HVAC installation, service, and replacement for commercial properties including offices, schools, colleges, religious institutions, and retail.
• Commercial Electrical Commercial electrical system design, installation, and service for offices, retail, educational, and institutional facilities.
• Commercial Fire Alarm Design, installation, testing, and inspection of commercial fire alarm systems for code-compliant life safety coverage.
• Commercial Security & Access Control Design and installation of commercial security and access control systems for businesses and institutions.
• Commercial Networking Structured cabling and low-voltage networking design and installation for commercial facilities.
• Service & Maintenance Ongoing preventive maintenance, repair, and service contracts for residential and commercial HVAC, electrical, and alarm systems.
• Testing & Inspection Compliance testing and inspection services for commercial electrical, fire alarm, and life-safety systems.
• Design & Engineering Consulting Pre-construction design-build engineering and consulting services for residential and commercial building systems projects.

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Mitsubishi ElectriccoreTechnology or IntegrationPremier supplier relationship with Mitsubishi as a Diamond Contractor. Keyes receives specialty training and meets supplier quality standards. Customers benefit from best policies, pricing and warranties.
• RheemcoreTechnology or IntegrationPremier supplier relationship providing HVAC equipment with favorable pricing and warranty terms.
• LochinvarcoreTechnology or IntegrationPremier supplier relationship for commercial and residential heating equipment.
• Lutron ElectronicscoreTechnology or IntegrationAuthorized Silver-level dealer for Lutron lighting and illumination control products including lighting control, motorized shade and drapery control, and security system integration.
• Adams & BeasleyminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• Columbia Construction CompanyminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• FBN ConstructionminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• F.H. PerryminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• My Estate ConciergeminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• S&H ConstructionminorStrategic or Co-development PartnerConstruction partner company that Keyes works with on residential projects.
• MassSavecoreStrategic or Co-development PartnerKeyes is an authorized participant in MassSave, the Commonwealth of Massachusetts program that subsidizes energy-efficient home improvements. As a member of the Mass Save Heat Pump Installer Network, Keyes helps customers access rebates and tax credits for energy-efficient upgrades.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lennox International: HVAC OEM (NYSE: LII) with a Lennox Dealer Network providing residential and light-commercial HVAC equipment, controls, and service competing for similar projects and customer relationships in the same markets.
• Trane Technologies: Global HVAC OEM (NYSE: TT) with an extensive Trane dealer network providing commercial and residential HVAC equipment and service across the U.S., including Massachusetts, competing for similar projects and customers.
• Comfort Systems USA: National mechanical contractor (NYSE: FIX) providing commercial HVAC, plumbing, and building automation services that competes for the same commercial and institutional mechanical and electrical projects Keyes targets, at significantly larger scale.
• Roto-Rooter: National plumbing, drain, and HVAC service company (owned by Chemed Corp.) with broad residential service coverage that competes for the same homeowner HVAC and plumbing service work in the Boston metro.
• ARS / American Residential Services: National residential HVAC, plumbing, and electrical services platform that operates scaled service operations across multiple U.S. metros, including the Northeast, competing for the same residential and light-commercial customers with greater scale and marketing reach than Keyes.
• Carrier Global: Global HVAC OEM (NYSE: CARR) with a North American dealer and service network that competes across residential and commercial HVAC equipment and service contracts and sits at the top of the same supplier ecosystem in which Keyes operates.
• EMCOR Group: Public national mechanical and electrical construction and services firm (NYSE: EME) with extensive commercial HVAC, electrical, and building systems services that competes for the same commercial and institutional projects Keyes pursues, at much larger scale.

Direct peers

• HomeWorks Energy: Boston-area residential energy efficiency and HVAC contractor participating in the MassSave Heat Pump Installer Network with overlapping residential HVAC, heat pump, and electrification services in the same Greater Boston geography.
• 128 Plumbing, Heating, Cooling & Electric: Multi-trade residential HVAC, plumbing, and electrical contractor based in the Greater Boston area offering similar integrated in-home services to the same homeowner and small-business customer base that Keyes serves.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/keyesweb
• Facebookfacebook.com/keyesweb
• LinkedInlinkedin.com/company/keyes-north-atlantic-inc.
• Instagraminstagram.com/knanewton

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Keyes North Atlantic, Inc.