Creative Information Systems
Creative Information Systems operates SMSTurbo, a cloud-based truck scale software platform that automates ticketing, dispatch, and integrated payments for high-volume material operations across aggregates, mining, recycling, and construction verticals in North America.
- Company typePrivate
- Founded1984
- HeadquartersManchester, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Creative Information Systems does
Creative Information Systems, operating under the SMSTurbo brand, provides a cloud-based truck scale software platform for high-volume material operations. Founded in 1984 and headquartered in New Hampshire, the company automates ticketing, dispatch, and payment processing into a single integrated system for customers in aggregates, mining, scrap and recycling, waste management, asphalt, concrete, agriculture, and forestry — predominantly heavy-industry verticals in North America. The platform processes roughly 2.7 million tickets annually across 600+ active customers.
The product is built around three core modules — SMSTurbo Fulcrum (automated scale ticketing with real-time weight capture and digital ticket generation), SMSTurbo Waypoint (dispatch and load tracking across trucks, drivers, routes, and deliveries), and ValPay (integrated payment processing). These are extended by feature modules including Material & Inventory Management, Reporting & Business Intelligence, Multi-Site Scalability, Device Hub for hardware integration, and a Client Self Service Portal. Native integrations exist with QuickBooks Online, QuickBooks Desktop, K4 unattended kiosks, and NTEP-certified scale hardware (Certificate of Conformance 94-093).
SMSTurbo operates under parent company Valstone Company, a diversified technology group that also owns the ValPay payments product. Revenue is generated through SaaS subscription (quote-based, not publicly priced) plus transaction-fee economics from ValPay. The go-to-market combines enterprise field sales with inside sales, supplemented by vertical-specific landing pages, case studies, and website-driven demo booking. Notable customers include Headwaters Inc. (100+ sites, 300+ users), the Town of Hooksett NH (government), Herman's Trucking/Recycling/Landscape Supply, City Stone LLC, and NRT. Headcount is disclosed in the 11-50 range with no venture or private equity funding rounds reported.
Creative Information Systems firmographics
Firmographics- Name
- Creative Information Systems
- Legal name
- SMSTurbo
- Website
- https://creativeinfo.net
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Creative Information Systems operates SMSTurbo, a cloud-based truck scale software platform that automates ticketing, dispatch, and integrated payments for high-volume material operations across aggregates, mining, recycling, and construction verticals in North America.
- Ownership category
- akta.pro rank
Creative Information Systems industry classification
Industry- Product category
- Truck Scale Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Toll Plaza / Lane Equipment & Field Systems (Gantry, Sensors, Cameras, AVC) (TLAJABAH)
- akta.pro secondary industries
- Fleet, Asset Tracking & Telematics Location Platforms (BPAMANAF), Parking & Toll Payment/Reservation Platforms (BPAMAIAL)
Keywords
Where Creative Information Systems is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Creative Information Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Platform Access): Cloud-based software platform subscription providing access to ticketing, dispatch, payments, and reporting modules. Subscription likely tiered by features and scale of operations served.
- Payment Processing (ValPay Integration): Integrated payment processing for invoicing and digital payments, likely generating transaction-based fees on processed payments.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
Creative Information Systems product offering
Product offeringCore offering
Creative Information Systems provides cloud-based truck scale ticketing and dispatch software under the SMSTurbo brand, including Fulcrum for mobile scale ticketing, Waypoint for dispatch and routing, ValPay for integrated payments, and Device Hub for scale and peripheral integration. The platform is purpose-built for aggregate quarries, recycling facilities, scrap metal yards, mining operations, waste management sites, asphalt and paving operations, concrete and construction yards, and agricultural operations that run high-volume weighbridge traffic.
Product overview
SMSTurbo is a modular, cloud-based truck scale software platform built for high-volume material operations. The platform consists of three core products: SMSTurbo Fulcrum (scale ticketing), SMSTurbo Waypoint (dispatch and load tracking), and ValPay (integrated payment processing). These core products work together within a unified system, connecting ticketing, dispatch, and payments into one connected platform. Additional feature modules include Material & Inventory Management, Reporting & Business Intelligence, Multi-Site Scalability, Device Hub, and Client Self Service Portal, all designed to automate workflows, reduce manual errors, and provide real-time visibility across every load, site, and transaction.
Differentiator
Problem solved
Functional benefit
Brands
- SMSTurbo Fulcrum: Cloud-based scale ticketing software for automated weight capture and digital ticket generation.
- SMSTurbo Waypoint
- ValPay
Products and services
- SMSTurbo Fulcrum Mobile-first scale ticketing application that enables operators at high-volume material operations (aggregates, recycling, mining, scrap, waste, paving, concrete, forestry, agriculture) to issue accurate weighbridge tickets from handheld or fixed terminals and manage truck throughput.
- SMSTurbo Waypoint Dispatch and routing module that coordinates truck movement to and from scale and loading points and aligns dispatch data with ticketing records, designed for aggregate, recycling, and construction-material operators.
- ValPay Integrated payments product that allows scale house operators to capture customer payments at the point of ticketing and reconcile them with the underlying ticket and back-office accounting records.
- SMSTurbo Device Hub Integration hub that connects physical scale devices, printers, and peripheral hardware such as unattended kiosks to the SMSTurbo ticketing and payments applications.
Quantifiable outcome
- Reduce ticketing time by up to 80%
- +3 more outcomes
Companies that use Creative Information Systems
Customer profileNamed customers5 records
Segments9 records
Ideal customer profiles3 records
Creative Information Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature8 records
Creative Information Systems partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, supporting and flagship.
- Quickbooks OnlinecoreNative integration between SMSTurbo platform and QuickBooks Online for seamless accounting synchronization. Enables automatic sync of invoices, payments, and financial data between truck scale operations and accounting systems.
- Quickbooks DesktopcoreNative integration between SMSTurbo platform and QuickBooks Desktop for on-premise accounting synchronization. Provides same accounting data flow benefits as the Online version for enterprises using desktop accounting software.
- K4 Unattended KiosksupportingIntegration with K4 unattended kiosk systems enabling 24/7 unmanned scale operations. Allows truck scale ticketing without operator presence for high-volume or after-hours operations.
- ValPay (Valstone Company)flagshipValPay is a payment processing solution developed by Valstone (parent company), integrated directly into SMSTurbo platform for seamless payment acceptance and automated invoicing. Part of integrated product ecosystem under Valstone Company.
- Valstone CompanyflagshipValstone Company is the parent company of SMSTurbo. SMSTurbo operates as a Valstone Company brand, with ValPay payment processing integrated as part of the unified product ecosystem.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Creative Information Systems competitors and assessment
Company assessmentEmerging players
- Samsara: Samsara provides fleet telematics and operational software used by construction, aggregates, and waste operators. It competes with SMSTurbo's Waypoint dispatch module at the fleet visibility layer, though it does not directly handle scale ticketing.
- Motive (formerly KeepTruckin): Motive provides fleet management, telematics, and dispatch software for trucking and construction-adjacent operations. It overlaps with SMSTurbo's Waypoint dispatch and tracking capabilities as an indirect competitor for fleet-led workflows.
Broad incumbents
- Geotab: Geotab is a leading fleet telematics platform with broad adoption across construction and industrial fleets. It is an indirect competitor to SMSTurbo's dispatch and load tracking capabilities, especially for larger enterprise fleets.
- Cardinal Scale Manufacturing: Cardinal Scale is a long-established industrial scale manufacturer that also offers scale management software and integrations. It competes with SMSTurbo by bundling software with hardware, especially among on-premise and government scale buyers.
- Mettler-Toledo: Mettler-Toledo is the largest global industrial scale manufacturer with embedded weighing software solutions across logistics, manufacturing, and retail. It competes with SMSTurbo in regulated weighing environments and increasingly in software-led truck scale offerings.
- Trimble Construction (Viewpoint): Trimble's construction division (formerly Viewpoint) offers ERP and operations software for heavy civil and aggregate contractors. While broader than SMSTurbo, it overlaps on multi-site material and equipment management at enterprise scale.
Direct peers
- Command Alkon: Command Alkon provides software for ready-mix concrete, aggregates, asphalt, and heavy building materials operations, including dispatch, ticketing, and order management. It is the most direct competitor to SMSTurbo in vertical scale and dispatch software for materials-heavy industries.
- Scale Technology: Scale Technology provides scale management and ticketing software for quarries, recycling, and material operations. It is a smaller direct competitor with overlapping feature set in ticketing, reporting, and multi-site management.
- Agilis Systems: Agilis Systems provides software for aggregate, ready-mix, and asphalt producers including dispatch, ticketing, and customer management. It is a focused direct competitor to SMSTurbo in the aggregates vertical with similar customer profiles.
- JWS Corporation / Scale Software: JWS Corporation offers scale ticketing, inventory, and management software for aggregates, recycling, and waste operations. It targets the same mid-market scale operation customer base as SMSTurbo with comparable cloud and on-premise offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Creative Information Systems social profiles
Digital presenceCreative Information Systems compliance and trust
Trust signalCompliance1 record
Creative Information Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Creative Information Systems leadership team
Management profileNumber of profiles
Profiles1 record
Creative Information Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Creative Information Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Creative Information Systems
What does Creative Information Systems do?
Creative Information Systems provides cloud-based truck scale ticketing and dispatch software under the SMSTurbo brand, including Fulcrum for mobile scale ticketing, Waypoint for dispatch and routing, ValPay for integrated payments, and Device Hub for scale and peripheral integration. The platform is purpose-built for aggregate quarries, recycling facilities, scrap metal yards, mining operations, waste management sites, asphalt and paving operations, concrete and construction yards, and agricultural operations that run high-volume weighbridge traffic.
Is Creative Information Systems a public or private company?
Creative Information Systems is a private company. It is classified as corporate owned and is currently operating.
When was Creative Information Systems founded?
Creative Information Systems was founded in 1984. It employs 11 to 50 people.
Where is Creative Information Systems based?
Creative Information Systems is headquartered in Manchester, United States, in the North America region.
How does Creative Information Systems make money?
Two revenue lines are on record. SaaS Subscription (Platform Access) is the primary driver. The others are payment Processing (ValPay Integration).
Who are Creative Information Systems's main competitors?
Emerging players on record are Samsara and Motive (formerly KeepTruckin). Broad incumbents are Geotab, Cardinal Scale Manufacturing, Mettler-Toledo and Trimble Construction (Viewpoint). Direct peers are Command Alkon, Scale Technology, Agilis Systems and JWS Corporation / Scale Software.
Does Creative Information Systems have an API?
No public API is recorded for Creative Information Systems.
What industry is Creative Information Systems in?
Creative Information Systems's product category is Truck Scale Software. Its primary akta.pro industry code is TLAJABAH, Toll Plaza / Lane Equipment & Field Systems (Gantry, Sensors, Cameras, AVC), with a secondary code of BPAMANAF, Fleet, Asset Tracking & Telematics Location Platforms. Its NAICS code is 518210 and its SIC code is 7372.