Scale Technology
Scale Technology is a Little Rock, Arkansas-based managed IT services provider offering subscription-based managed IT, cybersecurity, cloud, backup/recovery, and vCIO services to SMBs across healthcare, professional services, nonprofit, and general SMB verticals in Central Arkansas.
- Company typePrivate
- Founded2018
- HeadquartersLittle Rock, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Scale Technology does
Scale Technology is a privately held managed IT services provider (MSP) headquartered in Little Rock, Arkansas, founded in 2018 and led by CEO RJ Martino. The firm delivers subscription-based managed IT services, cybersecurity, cloud solutions, backup and disaster recovery, and virtual CIO (vCIO) advisory to small and mid-sized businesses across four primary verticals: healthcare, professional services, nonprofit organizations, and general SMBs. Its core service is proactive 24/7 IT monitoring and support, positioning technology as a strategic business asset rather than a reactive cost center.
The underlying technology stack is built entirely on third-party platforms rather than proprietary infrastructure. Service delivery relies on Kaseya for RMM/PSA automation and ConnectWise for ticketing; Microsoft Intune for endpoint management; Microsoft Azure, AWS, and Google Cloud for managed cloud services; Sentinel One for AI-driven endpoint detection and response; Proofpoint for email security; Cisco Duo for MFA and zero-trust access; and Veeam for backup and disaster recovery. For manufacturing clients, the firm integrates CMMS platforms with IoT sensors to enable predictive maintenance workflows. No proprietary technology, patents, or AI models are disclosed.
The business model combines recurring subscription-based managed services (monthly billing per user/device) with project-based professional services and standalone specialized solutions. The go-to-market is consultation-led and relationship-driven, anchored on free IT assessments, and supported by content marketing through a blog and social channels (LinkedIn, Facebook, YouTube). Distribution is entirely direct, focused on a single geographic market in Central Arkansas, with no evidence of institutional investment, M&A activity, or expansion beyond the Little Rock headquarters.
Scale Technology firmographics
Firmographics- Name
- Scale Technology
- Legal name
- Scale Technology
- Website
- https://letscale.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Scale Technology is a Little Rock, Arkansas-based managed IT services provider offering subscription-based managed IT, cybersecurity, cloud, backup/recovery, and vCIO services to SMBs across healthcare, professional services, nonprofit, and general SMB verticals in Central Arkansas.
- Ownership category
- akta.pro rank
Scale Technology industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)
Keywords
Where Scale Technology is headquartered
LocationHeadquarters
- HQ city
- Little Rock
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Scale Technology business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT support and monitoring services provided on a subscription basis, offering proactive maintenance, security monitoring, and technology management. The company emphasizes 24/7 monitoring and support capabilities.
- Professional Services and Consulting: Project-based IT consulting, implementation, and strategic vCIO services. Includes infrastructure assessments, planning, and ongoing technology strategy alignment with business goals.
- Specialized Solutions: Additional revenue from specialized offerings including cybersecurity, cloud solutions, and backup and disaster recovery services, typically bundled with managed services or sold as standalone solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT services typically offered as subscription-based recurring fees |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Scale Technology product offering
Product offeringCore offering
Scale Technology is a managed IT services provider (MSP) delivering proactive IT support, 24/7 monitoring, cybersecurity, cloud solutions, and backup/disaster recovery to small and mid-sized businesses. Its core offering bundles managed IT services with a vCIO strategic advisory layer and is targeted primarily at healthcare, professional services, nonprofit, and SMB clients in Central Arkansas. Services are delivered through subscription-based recurring contracts built on partnerships with Microsoft, Google, Veeam, Sentinel One, Proofpoint, and Cisco Duo.
Product overview
Scale Technology is a managed IT services provider (MSP) offering a portfolio of managed services rather than a single software product. The core offering is Managed IT Services, which provides the foundational proactive IT support, 24/7 monitoring, and technology consulting. This core is augmented by specialized Cybersecurity services (advanced threat detection, data protection, compliance support), Cloud Solutions (cloud backup, disaster recovery, secure storage), Backup and Disaster Recovery (automated backups, disaster recovery planning, business continuity), and Consultation/vCIO strategic guidance. For manufacturing clients, Scale offers Predictive Maintenance IT Support as an add-on module that provides the IT infrastructure foundation (network, cloud, IoT security, integration) required to enable AI-powered predictive maintenance programs. All services are delivered through a proactive, partnership-based approach with a focus on preventing IT issues before they impact business operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Core managed IT service providing proactive support, 24/7 monitoring, network security, patch management, remote support, technology consulting, and vCIO strategic guidance to align IT with business goals, delivered to small and medium-sized businesses on a subscription basis.
- Cybersecurity Proactive cybersecurity solution including advanced threat detection and response with AI-driven monitoring, data protection with encryption and access controls, user awareness training, incident response and recovery, and regulatory compliance support for HIPAA, GDPR, and other standards.
- Cloud Solutions Scalable cloud services including cloud data backup with automated protection, disaster recovery, secure storage with encryption and offsite protection, and scalability for business growth, supporting Microsoft Azure, AWS, and Google Cloud environments.
- Backup and Disaster Recovery Comprehensive backup and disaster recovery solutions including automated backups with cloud, local, and hybrid options, disaster recovery planning with custom recovery strategies, business continuity solutions, and testing and validation to ensure recovery readiness.
- IT Consultation and vCIO Strategic IT consultation including vCIO (Virtual Chief Information Officer) guidance, technology consulting, IT risk management, automation readiness assessment, and infrastructure evaluation to align IT strategy with business objectives.
- Predictive Maintenance IT Support IT infrastructure support for predictive maintenance programs in manufacturing, including network architecture, cloud infrastructure, IoT security, system integration with CMMS platforms, and infrastructure monitoring to enable AI-powered predictive maintenance.
Companies that use Scale Technology
Customer profileSegments4 records
Ideal customer profiles4 records
Scale Technology technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability5 records
Scale Technology partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- MicrosoftcoreTechnology partnership for Microsoft Azure cloud services, Microsoft 365 administration, and enterprise software solutions. Scale Technology provides cloud migration, management, and optimization services using Microsoft platforms.
- GooglecoreTechnology partnership providing Google Cloud and Google Workspace solutions as part of the managed IT service portfolio.
- CliocorePartnership with Clio legal practice management platform, supporting law firms with integrated IT solutions.
- ProofpointcoreEmail security and data protection partnership providing advanced threat protection, compliance, and information security solutions.
- Sentinel OnecoreEndpoint security partnership delivering AI-driven EDR (Endpoint Detection and Response) and cybersecurity protection.
- Cisco DuocoreIdentity and access management partnership providing multi-factor authentication (MFA) and zero-trust security solutions.
- VeeamcoreBackup and disaster recovery partnership providing data protection, backup solutions, and business continuity services.
- UniFisupportingNetwork infrastructure partnership providing wireless and wired networking solutions for business environments.
- KaseyacoreIT management and automation partnership providing RMM (Remote Monitoring and Management) and PSA (Professional Services Automation) tools.
Scale indicators1 record
Expansion highlights4 records
Scale Technology competitors and assessment
Company assessmentDirect peers
- Ntiva: Regional managed IT and cybersecurity provider serving SMB and mid-market clients across the Mid-Atlantic and Midwest. Closely matches Scale's service portfolio, vCIO-style strategic advisory, and recurring managed-services revenue model.
- Coretelligent: Managed IT, cybersecurity, and cloud services provider focused on mid-market and SMB clients. Comparable vCIO/strategic advisory offering and recurring managed-services revenue model.
- Kelser Corporation: Northeast-based managed IT services and cybersecurity provider serving SMB and mid-market clients. Direct overlap in service mix, vertical focus, and subscription-based managed services delivery model.
- New Charter Technologies: A rollup of regional managed IT services providers delivering managed IT, cybersecurity, and cloud services to SMBs. Highly comparable in service mix, vertical focus on regulated SMBs, and the playbook of consolidating local MSPs.
- Dataprise: Mid-Atlantic-based managed IT services and cybersecurity provider serving SMB and mid-market clients with a similar subscription-based MSP model. Comparable in service breadth (managed IT, security, cloud, BDR) and customer profile.
- Magna5: Managed IT services, cybersecurity, and cloud provider serving SMB and mid-market customers with a 24/7 NOC and recurring managed contracts — directly analogous to Scale's positioning and target customer profile.
- NetGain Technologies: Regional managed IT services and cybersecurity firm serving SMB and mid-market clients in the Midwest. Similar service portfolio (managed IT, security, cloud, BDR) and reliance on Microsoft and security vendor partnerships.
Emerging players
- BlueVoyant: Managed security services provider (MSSP) with 24/7 SOC capabilities. Comparable to Scale's cybersecurity arm (Sentinel One, Proofpoint, Cisco Duo stack) but operating at a much larger, more enterprise-focused scale.
- Cerdant: Managed IT and managed security services provider with strong focus on EDR and cybersecurity. Comparable in size and in its emphasis on layered security (EDR, email security, MFA) for SMB clients.
Regional players
- Impact Technology Group: Midwest-based managed IT and cybersecurity provider for SMB and mid-market clients. Strongly comparable service portfolio and target customer base; regional in scale like Scale Technology.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Scale Technology social profiles
Digital presenceScale Technology financial estimates
Financial estimateRevenue estimate
Valuation estimate
Scale Technology leadership team
Management profileNumber of profiles
Profiles1 record
Scale Technology funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Scale Technology M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Scale Technology
What does Scale Technology do?
Scale Technology is a managed IT services provider (MSP) delivering proactive IT support, 24/7 monitoring, cybersecurity, cloud solutions, and backup/disaster recovery to small and mid-sized businesses. Its core offering bundles managed IT services with a vCIO strategic advisory layer and is targeted primarily at healthcare, professional services, nonprofit, and SMB clients in Central Arkansas. Services are delivered through subscription-based recurring contracts built on partnerships with Microsoft, Google, Veeam, Sentinel One, Proofpoint, and Cisco Duo.
Is Scale Technology a public or private company?
Scale Technology is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Scale Technology founded?
Scale Technology was founded in 2018. It employs 1 to 10 people.
Where is Scale Technology based?
Scale Technology is headquartered in Little Rock, United States, in the North America region.
How does Scale Technology make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Consulting and specialized Solutions.
Who are Scale Technology's main competitors?
Direct peers on record are Ntiva, Coretelligent, Kelser Corporation, New Charter Technologies, Dataprise, Magna5 and NetGain Technologies. Emerging players are BlueVoyant and Cerdant. Impact Technology Group is listed as a regional player.
Does Scale Technology have an API?
No public API is recorded for Scale Technology.
What industry is Scale Technology in?
Scale Technology's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 541513 and its SIC code is 7373.