Southern IT Networks
Southern IT Networks is a privately held UK managed service provider based in Eastbourne that delivers Microsoft 365 management, cybersecurity, cloud telecoms, and IT support services exclusively to small businesses across the South East of England.
- Company typePrivate
- Founded2015
- HeadquartersEastbourne, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Southern IT Networks does
Southern IT Networks Ltd is a privately held UK managed service provider (MSP) headquartered in Eastbourne, East Sussex, that delivers IT support, cybersecurity, cloud, and connectivity services exclusively to small businesses across the South East of England. The company's core offering is a subscription-based managed IT service built primarily on the Microsoft 365 ecosystem — including Teams, SharePoint, OneDrive, Azure Active Directory, Power Automate, and Copilot — combined with cloud-hosted VoIP (Horizon VVX handsets), business continuity and backup, broadband connectivity (FTTC/FTTP), and cybersecurity services. The company is also an IASME certification body, enabling it to deliver Cyber Essentials, Cyber Essentials Plus, and IASME Governance certifications directly to clients.
The business operates on a sales-led, direct-to-SMB go-to-market model, acquiring customers through website enquiries, phone outreach, and an online client portal. Pricing is subscription-based with monthly billing and tailored plans, though specific tiers are not publicly disclosed. The company differentiates on service quality — pledging that 90% of IT issues are resolved within 15 minutes and that all inbound calls are answered by engineers rather than first-tier support staff. It is independently owned with no institutional investors, no parent company, and no disclosed funding history. With a team of 1-10 employees, Southern IT Networks is a sub-scale regional operator competing in a fragmented UK SMB IT services market.
Southern IT Networks firmographics
Firmographics- Name
- Southern IT Networks
- Legal name
- Southern IT Networks Ltd
- Website
- https://southernit.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Southern IT Networks is a privately held UK managed service provider based in Eastbourne that delivers Microsoft 365 management, cybersecurity, cloud telecoms, and IT support services exclusively to small businesses across the South East of England.
- Ownership category
- akta.pro rank
Southern IT Networks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where Southern IT Networks is headquartered
LocationHeadquarters
- HQ city
- Eastbourne
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Southern IT Networks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: 提供全面的IT支持服务，包括网络管理、网络安全、软件故障排除和云服务支持。服务针对小型企业设计，提供灵活的计划以适应不同预算。
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Tailored IT support plans for small businesses |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Southern IT Networks product offering
Product offeringCore offering
Southern IT Networks delivers managed IT support and technology services to small businesses in the UK South East, including comprehensive IT helpdesk support (90% of issues resolved within 15 minutes), business continuity and backup, cloud-hosted telecoms/VoIP, connectivity solutions, fully managed technology infrastructure, cybersecurity, Microsoft 365 management, and government-backed Cyber Essentials and IASME Governance certification delivery. Services are delivered through monthly subscription plans tailored to SME budgets with all calls answered by qualified engineers.
Product overview
Southern IT Networks is an IT managed service provider (MSP) offering a unified portfolio of IT support and technology services for small businesses in the UK. The core offering centers on comprehensive IT support services combined with specialized service modules including Business Continuity & Backup (data protection and disaster recovery), Cloud Hosted Telecoms (VoIP and cloud telephony including Horizon VVX handsets), Connectivity Solutions (broadband and network optimization), Managed Technology Services (full IT infrastructure management), Cyber Security (threat protection and security measures), Microsoft 365 (managed M365 services including Teams, SharePoint, OneDrive, and Copilot), and Cyber Essentials Certification (government-backed security certification). The company also provides an IASME Governance Certification service and maintains a Knowledge Centre with educational resources for clients. Services are delivered with guaranteed rapid response times (90% of issues resolved within 15 minutes) and are priced for small business budgets.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support Services Comprehensive managed IT support for small businesses covering network management, cybersecurity, software troubleshooting, cloud service support, and business continuity, delivered with a stated 90% of issues resolved within 15 minutes and all calls answered by an engineer.
- Business Continuity & Backup Backup and disaster recovery solutions that protect critical business data and operations against unexpected disruption, including data backup for Microsoft 365 environments, targeted at small businesses needing resilient data protection.
- Cloud Hosted Telecoms Cloud-hosted telecommunications and VoIP phone system services delivering flexibility, scalability, and reliable connectivity for small businesses, including Horizon VVX handset support.
- Connectivity Solutions Network connectivity optimisation covering FTTC and FTTP broadband options and connectivity troubleshooting to ensure reliable, fast network connections for small business operations.
- Managed Technology Services Full management of business technology infrastructure ensuring systems are efficient, secure, and up-to-date, including IT outsourcing for businesses that lack internal IT departments.
- Cyber Security Comprehensive cybersecurity measures protecting business data, customer information, and overall business integrity from threats including phishing, ransomware, and general cyber attacks.
- Microsoft 365 Managed Microsoft 365 services covering setup, configuration, and ongoing administration of the Microsoft 365 suite including Teams, SharePoint, OneDrive, Word, Excel, Outlook, and Copilot.
- Cyber Essentials Certification Government-backed cybersecurity certification service helping small businesses implement essential security controls (self-certification from £300 and independently audited Cyber Essentials Plus) to reduce the risk of cyber attacks.
- IASME Governance Certification Information security certification service building on Cyber Essentials with additional policy and procedural elements, delivered directly as an IASME Certification Body to small business clients.
Quantifiable outcome
- 90% of IT issues resolved within 15 minutes
Companies that use Southern IT Networks
Customer profileSegments1 record
Ideal customer profiles1 record
Southern IT Networks technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
Feature3 records
Southern IT Networks partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- IASMEcoreSouthern IT Networks is a certification body for IASME (Information Assurance for Small & Medium Enterprise) and can deliver certification to the Cyber Essentials, Cyber Essentials Plus and IASME Governance standards. This partnership enables the company to provide cybersecurity certification services directly to their small business clients.
Scale indicators3 records
Recent moves5 records
Expansion highlights4 records
Southern IT Networks competitors and assessment
Company assessmentBroad incumbents
- BJSS: Large UK IT consultancy and managed services provider serving enterprise and public-sector clients. Overlaps with Southern IT on Microsoft, cloud, and managed services offerings but operates at significantly larger scale and serves broader customer tiers.
- SCC: Major UK IT services and solutions provider offering managed services, cloud, and cyber capabilities across enterprise and mid-market clients. Encompasses the same broad service categories as Southern IT but at much greater scale, often acting as a top-down incumbent in the wider UK IT services market.
- Computacenter: FTSE-listed UK enterprise IT infrastructure and managed services provider. Provides broadly overlapping IT support, cloud, and cyber services, but primarily serves enterprise and mid-market customers, making it a broader incumbent rather than a direct SMB competitor.
Direct peers
- Netstar UK: UK-based managed IT support provider serving small and mid-sized businesses across multiple regions, offering a directly comparable MSP bundle (helpdesk, network support, Microsoft 365, cybersecurity) to SMB clients. Strongest like-for-like competitor to Southern IT in terms of customer profile and service mix.
- The PC Support Group: UK IT support company focused on small businesses, offering managed IT, cloud, and cybersecurity services with a similar personalised-service positioning. Closely overlaps Southern IT on customer size tier, geography focus, and SME-targeted service packaging.
- Littlefish: UK managed IT services and cybersecurity provider offering 24/7 support, Microsoft 365 management, and managed security to SMB and mid-market clients. Comparable managed-services business model with significant overlap in cyber, Microsoft, and connectivity offerings.
- DATCOM: Regional UK managed IT services provider delivering IT support, cloud, and cyber services to small and mid-sized businesses. Direct competitor in the SMB MSP segment with a closely matched customer segment and similar Microsoft-led technology stack.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Southern IT Networks social profiles
Digital presenceSouthern IT Networks compliance and trust
Trust signalCompliance1 record
Southern IT Networks financial estimates
Financial estimateRevenue estimate
Valuation estimate
Southern IT Networks leadership team
Management profileNumber of profiles
Profiles1 record
Southern IT Networks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Southern IT Networks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Southern IT Networks
What does Southern IT Networks do?
Southern IT Networks delivers managed IT support and technology services to small businesses in the UK South East, including comprehensive IT helpdesk support (90% of issues resolved within 15 minutes), business continuity and backup, cloud-hosted telecoms/VoIP, connectivity solutions, fully managed technology infrastructure, cybersecurity, Microsoft 365 management, and government-backed Cyber Essentials and IASME Governance certification delivery. Services are delivered through monthly subscription plans tailored to SME budgets with all calls answered by qualified engineers.
Is Southern IT Networks a public or private company?
Southern IT Networks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Southern IT Networks founded?
Southern IT Networks was founded in 2015. It employs 1 to 10 people.
Where is Southern IT Networks based?
Southern IT Networks is headquartered in Eastbourne, United Kingdom, in the Europe region.
How does Southern IT Networks make money?
One revenue line is on record: managed IT Services.
Who are Southern IT Networks's main competitors?
Broad incumbents on record are BJSS, SCC and Computacenter. Direct peers are Netstar UK, The PC Support Group, Littlefish and DATCOM.
Does Southern IT Networks have an API?
No public API is recorded for Southern IT Networks.
What industry is Southern IT Networks in?
Southern IT Networks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 8744.