Datcom LLP
Datcom LLP is a UK-based managed IT services provider delivering cloud, cybersecurity, connectivity, and fully managed IT support to SMEs and large enterprises across four core service pillars, primarily in the East Midlands with national reach.
- Company typePrivate
- Founded2011
- HeadquartersGrantham, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Datcom LLP does
Datcom LLP is a UK-based managed IT services provider that delivers fully managed IT support, cloud services, business connectivity, and cybersecurity to small, medium, and large enterprises. Established in 2011 with the founding team operating together since 1998, the company is headquartered in Grantham (East Midlands) and operates additional offices in Derby, Leicester, Lincoln, and London. Its core offering is organized into four service pillars — Managed IT Support (including 24/7 cover and overflow support), Cloud Services (hosted desktops, private cloud on VMware vSphere, Office 365/Azure integration), Connectivity (business broadband, fibre, leased lines, and private site-to-site links), and IT Security Solutions (audits, threat monitoring, backup verification, and device encryption) — supported by a multi-channel service desk (portal, email, phone, remote control, and a Datcom Agent desktop tool).
The technology stack is built on tier-one vendor partnerships rather than proprietary IP: Microsoft, Cisco (Premier Partner in Lincolnshire), VMware, Veeam, HP, Dell, Apple, Citrix, BitDefender, Mimecast, ThreatLocker, Duo Security, Meraki, APC, and Omnissa. Internal IP includes an automated cloud project workflow that generates standardized SharePoint folders from online form input and a documented library of more than 3,000 processes, checklists, and templates. The firm holds ISO 9001, ISO 20000, and ISO 27001 certifications and Cyber Essentials Plus accreditation, and operates as part of the Duncan & Toplis Group.
Datcom generates revenue through three streams: recurring managed services contracts (subscription), project-based professional services, and equipment/hardware sales. Pricing is quote-based and tailored per customer with monthly billing. The go-to-market is sales-led consultative account management with direct outreach, website inquiries, and phone engagement, targeting SMEs through to large enterprises with a primary East Midlands focus and national reach. The company supports more than 2,000 users and operates a 24/7 remote/onsite/NOC/SOC delivery model, delivering SLA performance that runs 240 hours ahead of target.
Datcom LLP firmographics
Firmographics- Name
- Datcom LLP
- Legal name
- Datcom LLP
- Website
- https://datcom.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Datcom LLP is a UK-based managed IT services provider delivering cloud, cybersecurity, connectivity, and fully managed IT support to SMEs and large enterprises across four core service pillars, primarily in the East Midlands with national reach.
- Ownership category
- akta.pro rank
Datcom LLP industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industries
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)
Keywords
Where Datcom LLP is headquartered
LocationHeadquarters
- HQ city
- Grantham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
Datcom LLP business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed services contracts providing fully managed IT support, cloud services, security, and connectivity. Delivered through tailored support packages and SLAs.
- Professional Services and Projects: Project-based professional services including infrastructure upgrades, migrations, implementations, and security audits.
- Equipment and Hardware Sales: Sale of equipment, hardware, software licenses, and warranties as documented in Sale of Equipment terms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom tailored packages based on business requirements |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels9 records
Datcom LLP product offering
Product offeringCore offering
Datcom LLP delivers fully managed IT services for UK small, medium, and large enterprises, encompassing four core pillars: managed IT support (full outsourcing to overflow cover), cloud services (scalable hosted systems and mobile working), business connectivity (broadband, fibre, leased lines with 24/7 monitoring), and IT security solutions (audits, threat monitoring, backup verification, and device encryption). Services are delivered by a consistent team of accredited engineers backed by over 100 years of combined experience.
Product overview
Datcom LLP offers a unified suite of fully managed IT services for small, medium, and large enterprises. The core portfolio consists of four main service pillars: Managed IT Support (providing flexible support from complete outsourcing to overflow coverage), Cloud Services (enabling scalable cloud computing and mobile working), Connectivity (delivering business-grade internet from broadband to leased lines with private connections), and IT Security Solutions (including audits, monitoring, backup verification, and device encryption). These services are supported by a Service Desk with multi-channel access (portal, email, phone, remote control), and delivered by engineers backed by 100+ years of combined experience across the East Midlands with national coverage.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support
Quantifiable outcome
- 240 hours ahead of SLA target resolution times
- +4 more outcomes
Companies that use Datcom LLP
Customer profileNamed customers15 records
Segments4 records
Ideal customer profiles2 records
Datcom LLP technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Datcom LLP partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreTechnology partnership for Microsoft 365, Azure, and related Microsoft solutions. Integration with Microsoft authentication and productivity tools.
- CiscocoreCisco Premier Partner providing networking equipment, telephone systems (SIP, VOIP), and internet connectivity solutions. Only Cisco Premier Partner in Lincolnshire.
- VMwarecoreVMware virtualization technology partner for private cloud, server virtualization (vSphere), and desktop solutions.
- VeeamcoreBackup and disaster recovery solutions partner using Veeam for data protection and recovery.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Datcom LLP competitors and assessment
Company assessmentBroad incumbents
- Sapphire Systems: UK IT services and enterprise application provider with broader portfolio than Datcom. Comparable in delivering managed infrastructure and cloud services to mid-market and enterprise clients.
- BJSS: Larger UK IT services and technology consultancy delivering managed services, cloud, and cybersecurity at enterprise scale. Overlaps with Datcom in managed services and cloud but operates at materially greater scale and breadth.
Direct peers
- ramsac: UK managed IT services provider with a long operating history (founded 1991) targeting SMEs and mid-market. Comparable in service breadth and consultative sales approach.
- Neuways: UK managed IT services and cybersecurity firm serving SMEs across the Midlands and nationally. Directly comparable to Datcom on geography, customer profile, and managed services portfolio.
- Littlefish: UK-based managed IT and cybersecurity services firm with NOC/SOC capabilities serving mid-market and enterprise clients. Comparable in managed services orientation and 24/7 support delivery model.
- Mirus IT: UK-based managed IT, cloud, and cybersecurity provider serving SMEs and mid-market. Comparable in service offering, target market, and geographic focus.
- Netstar UK: UK managed IT support and cloud services provider for SMEs and mid-market. Closely comparable offering (managed IT, cloud, security) and customer segment.
- 4th Dimension: UK managed IT services and cloud solutions provider for SMEs. Comparable in core managed IT, cloud, and security service delivery to Datcom.
- Air IT: UK-based managed IT services and cybersecurity provider serving SMEs and mid-market clients across multiple regions. Directly comparable to Datcom in service portfolio (managed IT, cloud, security, connectivity) and target customer profile.
- Focus Group: UK managed IT, connectivity, and cloud provider targeting SMEs and mid-market. Highly comparable business model with managed services, connectivity, and VoIP offerings similar to Datcom.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Datcom LLP social profiles
Digital presenceDatcom LLP financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datcom LLP leadership team
Management profileNumber of profiles
Profiles1 record
Datcom LLP funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datcom LLP M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datcom LLP
What does Datcom LLP do?
Datcom LLP delivers fully managed IT services for UK small, medium, and large enterprises, encompassing four core pillars: managed IT support (full outsourcing to overflow cover), cloud services (scalable hosted systems and mobile working), business connectivity (broadband, fibre, leased lines with 24/7 monitoring), and IT security solutions (audits, threat monitoring, backup verification, and device encryption). Services are delivered by a consistent team of accredited engineers backed by over 100 years of combined experience.
Is Datcom LLP a public or private company?
Datcom LLP is a private company. It is classified as management employee owned and is currently operating.
When was Datcom LLP founded?
Datcom LLP was founded in 2011. It employs 11 to 50 people.
Where is Datcom LLP based?
Datcom LLP is headquartered in Grantham, United Kingdom, in the Europe region.
How does Datcom LLP make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Projects and equipment and Hardware Sales.
Who are Datcom LLP's main competitors?
Broad incumbents on record are Sapphire Systems and BJSS. Direct peers are ramsac, Neuways, Littlefish, Mirus IT, Netstar UK, 4th Dimension, Air IT and Focus Group.
Does Datcom LLP have an API?
No public API is recorded for Datcom LLP.
What industry is Datcom LLP in?
Datcom LLP's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services. Its NAICS code is 541513 and its SIC code is 7370.