Fuller HVAC, Plumbing & Electrical

What Fuller HVAC, Plumbing & Electrical does

Fuller HVAC, Plumbing & Electrical (legal name: Fuller Heating, Air Conditioning, Plumbing & Electrical) is a family-owned, multi-trade residential and commercial services contractor headquartered in Muscle Shoals, Alabama, with a secondary dispatch office in Athens. Founded in 1991 by Randal Fuller, the firm has continuously operated for 34+ years across the Northwest Alabama Shoals region and adjoining parts of southern Tennessee, holding Alabama HVAC (91114), Plumbing (MPG-3489), and Electrical (01889) contractor licenses plus an A+ BBB rating maintained since 1993.

The company delivers its services through a fleet dispatched from two physical locations, providing on-site heating, ventilation and air conditioning repair, installation and maintenance; residential and commercial plumbing (leak repair, water heaters, water treatment); electrical work (panel upgrades, generators, rewiring, surge protection); and drain and sewer services (hydrojetting, pipe bursting, sewer camera diagnostics). Service production is supported by conventional field tools — high-pressure hydrojetting systems, sewer camera inspection equipment, and standard HVAC/plumbing/electrical service gear — with no proprietary software platform or AI/ML components disclosed. Brand reputation is anchored by 2,100+ verified reviews averaging 4.8 stars across Google, Facebook and other platforms.

Commercially, revenue is generated primarily through project-based professional services contracts (installation, repair, replacement), supplemented by a recurring Comfort Club annual membership (15% repair discount, priority service, no overtime, 24-hour response guarantee), tiered promotional tune-ups ($49 heating, $59 water heater), customer-financing arrangements via Wells Fargo Bank, and a money-back installation satisfaction guarantee. Customers reach the company through a 24/7 phone line, online scheduling, and search-optimized service-area landing pages; all work is performed and billed at the customer's site, making the firm a classic regional field-services operator.

Name

Fuller HVAC, Plumbing & Electrical

Legal name

Fuller Heating, Air Conditioning, Plumbing & Electrical

Website

https://fullerhvac.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

51–100 employees

Short description

Family-owned HVAC, plumbing, electrical, and drain/sewer field-services contractor founded in 1991, serving residential and commercial customers across Northern Alabama from offices in Muscle Shoals and Athens.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Electrical Work (1731)

akta.pro primary industry

HVAC System Replacement & Change-Outs (HSAOAGAB)

akta.pro secondary industries

Emergency HVAC Repair (24/7) (HSAOAHAC), Mini-Split (Ductless) HVAC Installation (HSAOAGAD), HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK), Mini-Split / Ductless HVAC Service & Repair (HSAOAHAH)

Keywords

• Residential HVAC services
• Plumbing repair services
• Electrical contracting services
• Home heating cooling
• Drain cleaning services

Headquarters

HQ city

Muscle Shoals

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. HVAC Services: Installation, repair, and maintenance of heating and cooling systems including furnaces, AC units, heat pumps, and ductless mini-splits
2. Plumbing Services: Residential and commercial plumbing including leak repairs, water heater services, drain cleaning, sewer services, sump pumps, and water treatment
3. Electrical Services: Electrical repairs, panel upgrades, generator installation, lighting, outlets, switches, and whole-house surge protection
4. Comfort Club Membership: Annual membership plan offering discounted repairs, priority service, and annual tune-ups for ongoing customer retention

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Fuller HVAC, Plumbing & Electrical provides residential and commercial HVAC, plumbing, and electrical services across Northern Alabama, including installation, repair, and maintenance of heating and cooling systems, water heaters, drain and sewer lines, and electrical components. The company dispatches trained technicians from offices in Muscle Shoals and Athens, AL, offering 24/7 emergency service, transparent upfront pricing, and a Comfort Club annual maintenance membership.

Product overview

Fuller HVAC, Plumbing & Electrical is a multi-service home comfort and maintenance company offering integrated HVAC, plumbing, and electrical services through multiple specialized product lines. The core service portfolio includes HVAC Services (encompassing Heating, Cooling, and Ductwork sub-products), Residential Plumbing Services (covering water heaters, drains/sewer, and water treatment), and Electrical Services (including panel upgrades, generators, and surge protection). The company also offers two add-on programs: the Comfort Club membership plan providing priority service and discounts, and Wells Fargo financing for installations. Services are delivered through a network of locations in Muscle Shoals and Athens, AL, serving residential and commercial customers across Northern Alabama.

Differentiator

Problem solved

Functional benefit

Products and services

• HVAC Services Comprehensive heating, ventilation, and air conditioning services including repair, installation, replacement, and maintenance for residential and commercial properties in Northern Alabama.

Quantifiable outcome

• 24/7 availability with 24-hour service guarantee for Comfort Club members
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Elevated HVAC MarketingsupportingStrategic or Co-development PartnerElevated HVAC Marketing designed and developed the Fuller Services website, specializing in high-performing websites tailored for HVAC companies. They also provide ongoing digital marketing services including search engine optimization, paid advertising, and website maintenance.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Mr. Electric: National electrical services franchise under Neighborly covering panel upgrades, generators, and residential electrical repairs. Directly comparable as a residential and light-commercial electrical services brand competing for the same customer needs.
• Roto-Rooter: National plumbing and drain cleaning services franchise with heavy residential drain, sewer, and plumbing repair exposure including hydrojetting. Directly comparable as a residential plumbing and drain services brand with comparable emergency-service positioning.
• One Hour Heating & Air Conditioning: National HVAC services franchise operated under Authority Brands with customer satisfaction guarantees and membership-style offerings. Directly comparable as a residential HVAC brand targeting the same homeowner segment Fuller serves.
• Apex Service Partners: Private equity-backed residential HVAC, plumbing, and electrical services roll-up operating across the Southeast US. Directly comparable multi-trade home services platform expanding through acquisition, matching Fuller's HVAC, plumbing, and electrical delivery model.
• Benjamin Franklin Plumbing: National plumbing services franchise under Authority Brands with on-time guarantees, water heater, drain cleaning, and leak repair categories. Directly comparable as a residential plumbing brand with overlapping service mix and customer satisfaction positioning.

Broad incumbents

• Comfort Systems USA: National mechanical and HVAC services contractor (NYSE: FIX) with commercial and residential exposure. Comparable as a broad incumbent in the HVAC services category with far greater geographic scale and capital structure than Fuller.
• Authority Brands: Multi-brand franchisor of home services including One Hour Heating & Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky Electric. Comparable as a broader franchise platform operating across the same trades Fuller serves under one corporate roof.
• Neighborly: Multi-brand franchisor of residential home services including Mr. Rooter, Mr. Electric, and other trades. Comparable as a broad incumbent home services platform whose franchise brands compete in the same trades and customer segments Fuller serves.

Others

• Trane Technologies: Global HVAC equipment manufacturer and brand owner (Trane residential systems). Comparable as an enabling equipment partner whose products Fuller installs, services, and warrants; central to Fuller's supply chain rather than a services competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/fullerhvac
• Facebookfacebook.com/FullerHVAC

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fuller HVAC, Plumbing & Electrical