What Eagle Couriers does

Eagle Couriers (Scotland) Ltd is a privately held, independent courier and logistics company headquartered in Bathgate, West Lothian, founded in 1985 and operating as Scotland's largest independent courier. The company provides four core service lines: Same Day Deliveries (its specialty, with goods never leaving Eagle's hands from collection to delivery), Economy/Next Day Deliveries (via UK parcel network partnerships), International Deliveries (Express and Economy options worldwide), and Warehousing and Supplementary Services (storage, sorting, packing, despatching, vehicle and personnel outsourcing). It serves B2B professional services firms as its primary segment, alongside healthcare (NHS), public sector (Scottish Government, Scottish Police Authority), manufacturing, legal, and energy customers, with bespoke, relationship-led account management through telephone, email, and a credit-account online booking portal.

The underlying technology is a proprietary booking and tracking platform with driver smartphone integration, providing real-time vehicle tracking, digital proof of delivery (signatures, photos, timestamps, client references), and multi-channel booking via phone, email, fax, and web. The business model is transaction-based per consignment (minimum GBP 6 plus VAT, liability cap of GBP 2,000 unless extended insurance purchased), supplemented by managed services revenue from warehousing and vehicle/personnel outsourcing. Distribution is sales-led and direct-to-B2B through 24/7 phone sales (0345 123 1230), email operations, and an online portal for credit account holders; an associate network extends coverage nationally, with parcel network and international freight partners providing economy and international capacity. The company is family/management owned following a 2006 MBO led by current Managing Director Fiona Deas, operates 101-250 employees across Scottish offices (Edinburgh, Glasgow, Aberdeen, Dundee, Inverness) and English depots (Heathrow, Manchester, Newcastle, Surrey), and holds ISO 9001:2015, ISO 14001 (since 2010), Investors in People, and ECO Stars 5-star certifications.

Name

Eagle Couriers

Legal name

Eagle Couriers (Scotland) Ltd

Website

https://eaglecouriers.co.uk

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

Eagle Couriers is Scotland's largest independent courier, providing same-day, economy, international, and warehousing logistics services primarily to B2B professional services firms and public sector clients across the UK via proprietary booking and tracking technology.

Ownership category

akta.pro rank

Product category

Courier and Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922), Couriers and Messengers (492)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Secure Chain-of-Custody / High-Value B2B Courier (Electronics, Jewelry) (TLAAAEAJ)

akta.pro secondary industries

Courier, Parcel & Last‑Mile Delivery Platforms (BPAMAHAD), Internal Logistics & On-site Courier Services (BPABAEAH)

Keywords

• Same day courier
• Next day delivery
• International freight
• Warehousing services
• Vehicle tracking

Headquarters

HQ city

Bathgate

HQ country

United Kingdom

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Freight and Delivery Services: Core revenue from transportation and delivery of consignments (parcels, packages, envelopes, pallets). Charges calculated per consignment with minimum invoice of £6 plus VAT. Economy services leverage relationships with leading parcel networks to provide cost-effective solutions.
2. Warehousing and Storage Services: Long and short term bulk storage and retrieval facilities with sorting, packing, and despatching services. Forklift facilities for bulk breaking and onward delivery.
3. Vehicle and Personnel Outsourcing: Vehicle outsourcing and management service with client company branding, including experienced and vetted personnel to drive client vehicles.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Eagle Couriers is a B2B-focused Scottish courier and logistics company offering same-day, next-day/economy and international delivery services, plus warehousing, storage, sorting, packing and vehicle/personnel outsourcing. Goods handled range from envelopes to pallets, with premium same-day service based on a direct no-handover model where consignments never leave Eagle's hands. Operations are backed by a proprietary booking and tracking platform with driver smartphone integration enabling real-time tracking, digital proof of delivery and 24/7 real-person support.

Product overview

Eagle Couriers is a logistics and courier services provider offering four core service lines: Same Day Deliveries (their specialty with direct, secure collection-to-delivery service), Economy Deliveries (cost-effective next-day delivery via parcel networks), International Deliveries (Express and Economy options to worldwide destinations), and Warehousing & Supplementary Services (storage, packing, vehicle management). The company operates as Scotland's largest independent courier, established since 1985, with a network spanning the UK and services ranging from envelope delivery to pallet logistics.

Differentiator

Problem solved

Functional benefit

Products and services

• Same Day Deliveries

Quantifiable outcome

• 18% carbon emission reduction achieved against 2021 baseline through environmental initiatives
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor, core and flagship.

• Institute of CouriersminorOthersProfessional membership organization for the courier industry. Eagle Couriers is a member, indicating adherence to industry standards and professional development.
• Freight Transport AssociationminorOthersIndustry association membership providing access to best practices and industry networking for freight and logistics companies.
• Institute of Logistics and TransportminorOthersProfessional membership for logistics and transport professionals, supporting professional development and industry standards.
• Courier ExchangeminorOthersIndustry platform for courier companies providing networking and business development opportunities.
• UK Parcel NetworkscoreChannel Partner/ Reseller/ DistributorEagle Couriers has built relationships with the UK's leading parcel networks, using booking volume to provide preferable rates to customers for economy delivery services.
• NHSflagshipStrategic or Co-development PartnerMajor public sector client for healthcare logistics including medical sample transport and medication delivery services. Government-level trusted supplier relationship.
• Scottish GovernmentflagshipStrategic or Co-development PartnerGovernment client for public sector logistics and delivery services. Trusted supplier to Scottish Government demonstrating compliance and reliability credentials.
• Scottish Police AuthorityflagshipStrategic or Co-development PartnerLaw enforcement client requiring secure, vetted delivery services for police-related logistics with high security clearance requirements.
• CRS Recruitment (Government Partnership)minorStrategic or Co-development PartnerEagle Couriers is involved in advisory training capacity to assist raising standards of the courier industry, working with CRS Recruitment in partnership with the Government to train for the courier industry.
• Woodland TrustminorStrategic or Co-development PartnerCarbon offset partnership supporting Woodland Trust projects as part of Eagle Couriers' commitment to achieving Net Zero emissions by 2050.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• DPD Group UK: One of the UK's largest parcel delivery networks, used by Eagle as an economy/network partner and competing head-on in next-day and tracked B2B parcel delivery. A broad incumbent that defines the competitive backdrop Eagle navigates with its direct, no-handover model.
• Addison Lee (Courier Division): London-headquartered courier and same-day delivery arm of a larger private hire group, serving B2B clients with urgent document and parcel delivery. Overlaps with Eagle's same-day B2B courier offering but is geographically skewed to London and operates as part of a broader transport portfolio.
• Evri (formerly Hermes UK): UK's largest parcel delivery company by volume, handling e-commerce and B2B parcels through a hub-and-spoke model. Serves as a broad incumbent competitor in the parcel and economy delivery segment where Eagle partners with networks for overflow capacity.
• Parcelforce Worldwide: Royal Mail Group's express parcel and international delivery arm, offering tracked UK and international services to business customers. Comparable to Eagle's international and economy B2B parcel legs and a relevant network partner/competitor in those lines.

Direct peers

• CitySprint: UK's largest same-day B2B courier network, operating a multi-depot hub-and-spoke model across major UK cities. Directly comparable to Eagle Couriers on same-day, time-critical B2B delivery for professional services and government clients.
• Mongoose Couriers: UK same-day and specialist courier operating across multiple regional hubs with a focus on B2B same-day, medical, and secure document delivery. Directly comparable to Eagle on service mix, customer segments, and multi-depot UK network.
• DX Freight: UK parcel and same-day delivery network within the DX Group, providing next-day, international, and secure chain-of-custody services to business customers. Comparable to Eagle across economy, international, and secure B2B lines.
• Speedee Delivery Services: UK same-day courier focused on business-to-business urgent deliveries, particularly in legal, financial, and professional services. Closely matches Eagle's core same-day, time-critical B2B value proposition with multi-branch UK coverage.
• DX (Group) plc: UK B2B secure courier and parcel delivery specialist serving legal, financial, and public-sector customers with document exchange and tracked, signature-based services. Highly comparable to Eagle's secure, B2B professional services positioning and Scottish/UK depot model.

Emerging players

• Gnewt Cargo: London-based same-day courier specializing in zero-emission last-mile delivery for retail and B2B clients. Comparable niche focus on time-critical, ESG-aligned courier services, though concentrated in London rather than Scotland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/eaglecouriers
• Facebookfacebook.com/EagleCouriers

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eagle Couriers