Evri
Evri is a UK-domiciled parcel delivery company handling over 1 billion parcels annually via 30,000+ couriers, 10,000+ ParcelShops/Lockers, and international shipping to 200+ countries, serving individual consumers, SMEs, and major UK retailers including Amazon, ASOS, John Lewis, and eBay.
- Company typePrivate
- Founded1974
- HeadquartersMorley, United Kingdom
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
What Evri does
Evri is a UK-domiciled, Apollo Global Management-owned parcel delivery and logistics platform formed from the 1974-founded Grattan Mail Order business (rebranded from Hermes UK in 2021). Following its May 2025 merger with DHL eCommerce UK — a deal unconditionally approved by the CMA in September 2025 and giving DHL Group a significant minority stake — the company operates as the UK's largest dedicated parcel delivery network, handling over 1 billion parcels annually through a combined fleet of 30,000+ couriers and 8,000 vehicles. Its product stack comprises standard and next-day home/parcel-shop delivery, a 10,000+ location ParcelShop and Locker drop-off network (expanding to 22,000+ by 2030), international shipping to 200+ countries, omni-channel fulfilment including a new £4m Barnsley centre, and a premium Evri Premium DHL tier. Technology investments centre on Veri Snap AI (an AWS Bedrock / Amazon Nova Lite generative-AI pipeline verifying 90 million delivery photos per month), computer-vision proofs of delivery, AGV robotics at the Rugby hub, and voice integrations through Alexa and Google Assistant.
Evri firmographics
Firmographics- Name
- Evri
- Legal name
- Evri Limited
- Website
- https://www.evri.com/
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Evri is a UK-domiciled parcel delivery company handling over 1 billion parcels annually via 30,000+ couriers, 10,000+ ParcelShops/Lockers, and international shipping to 200+ countries, serving individual consumers, SMEs, and major UK retailers including Amazon, ASOS, John Lewis, and eBay.
- Ownership category
- akta.pro rank
Evri industry classification
Industry- Product category
- Parcel Delivery and Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (49211), Local Messengers and Local Delivery (4922), Postal Service (491)
- SIC
- Trucking & Courier Services (No Air) (4210), Public Warehousing & Storage (4220)
- akta.pro primary industry
- E-commerce Express (Fast/Next-Day for Online Retailers) (TLAAABAF)
- akta.pro secondary industries
- PUDO/Parcel Locker Networks for E-commerce (OOH Delivery) (TLAAAFAG), Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL), Third-Party / Independent PUDO Network Operators (Multi-Carrier) (TLAAAMAC), Cross-Border PUDO & Parcel Locker Networks (International) (TLAAANAI), Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ), PUDO Network Aggregators & API Platforms (Multi-Carrier Enablement) (TLAAAMAI)
Keywords
Where Evri is headquartered
LocationHeadquarters
- HQ city
- Morley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Evri business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Parcel Delivery Services: Evri generates revenue primarily through parcel delivery services, charging customers based on parcel weight, delivery method (ParcelShop, Locker, or Courier collection), and service speed (Standard or Next Day). Prices range from £2.62 for ParcelShop delivery up to £12.35 for 10-15kg Next Day home delivery. The company also offers free £20 parcel cover with upgrades available up to £999.
- Business Accounts: Tiered business account pricing (Frequent Seller, SME, Corporate) offering discounted rates, van collections, and dedicated account management. Frequent Seller accounts provide up to 50% off UK deliveries and 20% off international for high-volume senders.
- International Delivery: International parcel delivery to 200+ countries and territories, starting from £6.08 per parcel. Includes customs processing and tracking.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard ParcelShop delivery from £2.62 |
| Unit Pricing | Pay-as-you-go | Standard home/work delivery from £2.70 |
| Unit Pricing | Pay-as-you-go | Next Day ParcelShop delivery from £3.20 |
| Unit Pricing | Pay-as-you-go | Next Day home/work delivery from £3.49 |
| Unit Pricing | Pay-as-you-go | International delivery from £6.08 |
| Subscription | Monthly | Frequent Seller Level 1 - 40-79 parcels/month |
| Subscription | Monthly | Frequent Seller Level 2 - 80+ parcels/month |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels7 records
Evri product offering
Product offeringCore offering
Evri operates a UK parcel delivery network offering Standard and Next Day courier collection, drop-off at 10,000+ ParcelShops and Lockers, and international shipping to 200+ countries. The company also provides fulfilment and warehousing services, a tiered business account structure (Frequent Seller, SME, Corporate), and returns management for hundreds of UK retailers.
Product overview
Evri is the UK's leading dedicated parcel delivery company offering a multi-channel platform of logistics and fulfillment services. The core product is its parcel delivery network (courier collection, ParcelShop drop-off, and locker services) enabling domestic and international delivery across 200+ countries. The platform operates on a tiered account model — Frequent Seller for small-volume senders (10+ parcels/week), SME for medium businesses (150–5,000 parcels/week), and Corporate for enterprise clients (5,000+ parcels/week) — supplemented by premium services branded under Evri Premium DHL post-merger with DHL eCommerce UK. Key platform components include: (1) the core Courier Service (Standard and Next Day delivery) accessible via website, app, and voice assistants; (2) ParcelShop and Locker networks for drop-off/collection; (3) Veri Snap AI for automated delivery photo verification; (4) Bulk Send / integrations connecting to 90+ marketplaces and platforms including eBay, Amazon, and Shopify; (5) International delivery to 200+ countries; (6) Fulfilment and warehousing services including a Barnsley fulfilment centre; (7) Evri Driving Academy for HGV licence training; and (8) Evri Premium DHL premium tier following the merger. The company also offers voice integration via Alexa and Google Assistant, a mobile app, video messaging for deliveries, and partnerships with Tesco Clubcard and Post Office locations.
Differentiator
Problem solved
Functional benefit
Products and services
- Evri Courier Service (Standard and Next Day)
Quantifiable outcome
- 34% reduction in carbon emissions versus standard courier delivery
- +4 more outcomes
Companies that use Evri
Customer profileNamed customers17 records
Segments6 records
Ideal customer profiles4 records
Evri technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability4 records
Feature4 records
Evri partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered strategic, core and major.
- Steve Kelly (Individual)strategicFormer Operations Director at InPost UK appointed as Head of Returns at Evri, bringing industry veteran experience to lead returns operations.
- Motor Fuel Group (MFG)corePartnership to install 500 new locker locations at MFG forecourts across the UK as part of Evri's first wave of owned locker network.
- Translift GroupstrategicPartnership to trial automated guided vehicles (AGVs) at Rugby hub. Two AGV power pallets designed for repetitive tasks like moving cages and pallets, marking Evri's first step in its 'under the roof' robotics program.
- Amazon Web Services (AWS)corePartnership with AWS and Databricks to launch Veri Snap AI, an AI-powered technology for automatically processing delivery photos. Uses Amazon Nova Lite generative AI via Amazon Bedrock to verify 90 million monthly delivery photos.
- Bloq.itcoreSmart-tech specialist Bloq.it developing and commissioning smart locker units for Evri's owned locker network. Partnership for NEXT smart lockers with integrated returns functionality at Co-op, Tesco, and Motor Fuel Group locations.
- TescocorePartnership to install parcel lockers at 30 Tesco Extra and Superstore locations as part of Evri's owned locker network expansion.
- Co-opcoreMulti-million-pound partnership with East of England Co-op locations to install NEXT smart lockers and standalone returns devices called 'drop'. First rollout scheduled for March 2026.
- NashTechstrategicCustom software developer partnered with Evri to overhaul courier-facing applications, implementing route optimization and improved internal communication tools to address driver onboarding and retention challenges.
- Parcel2GomajorExtended 15-year partnership launching Shop2Shop and locker drop-off service across Evri's 11,000+ ParcelShop and locker locations. Both companies committed to exploring international growth in Republic of Ireland and USA.
- Gumtree MarketplacestrategicPartnership to launch integrated delivery service supporting Gumtree's transition to a fully transactional marketplace. Enables secure nationwide shipping utilizing Evri's logistics network.
- QuadientmajorExtended partnership to activate an additional 2,000 smart lockers, strengthening out-of-home delivery options and supporting Evri's goal to expand network to over 25,000 locations.
- Sustainable Urban Freight Association (SUFA)strategicEvri is a founding member of SUFA, a new trade association supporting the transition to cleaner urban freight including electric vehicles, cargo bikes, and multimodal solutions.
- DHL Group / DHL eCommerce UKcoreMerger of Evri and DHL eCommerce UK creating a combined entity capable of handling 1 billion parcels annually. DHL Group acquired a significant minority stake in Evri. The combined group utilizes over 30,000 couriers and 8,000 vehicles, with plans to rebrand DHL eCommerce UK as 'Evri Premium' in 2026.
Scale indicators18 records
Recent moves7 records
Expansion highlights6 records
Evri competitors and assessment
Company assessmentDirect peers
- InPost UK: Locker-network-led parcel delivery and PUDO specialist operating across the UK and Europe. Closest direct competitor to Evri's locker strategy and the source of Evri's newly hired Head of Returns.
- Yodel: UK parcel delivery carrier focused on residential and SME e-commerce parcels. Closely comparable to Evri in customer segment and service mix, with similar challenges around brand reputation and peak-season capacity.
- DPD UK: One of the UK's largest parcel delivery networks owned by La Poste/GeoPost. Directly competes with Evri on next-day B2B and consumer parcel services with a comparable pickup/drop-off infrastructure.
- Royal Mail (International Distribution Services): The UK's incumbent universal parcel and letter delivery provider, now under IDS ownership. Most direct competitor to Evri in domestic UK parcel delivery, with overlapping B2B and consumer customer bases.
Broad incumbents
- FedEx UK: Global integrator with UK domestic parcel operations. Competes with Evri Premium on time-definite B2B and international shipments, particularly for enterprise customers.
- Amazon Logistics: Amazon's owned last-mile delivery operation that both competes with Evri and is a customer. Represents the biggest structural threat as Amazon continues insourcing parcel volume previously handled by Evri.
- UPS UK: Global integrator offering domestic UK and international parcel services. Overlaps with Evri Premium and Evri International on cross-border B2B shipping to 200+ countries.
Emerging players
- Parcel2Go: Multi-carrier parcel aggregator that partners with Evri for physical drop-off and delivery. Functionally adjacent — sits between Evri and the consumer/SME market, leveraging Evri's network alongside competitors.
Regional players
- DX Group: UK-based parcel and courier services business focused on B2B, documents, and secure delivery. Comparable to Evri's SME/Corporate segment but with a more document-heavy mix.
- Whistl: UK door-to-door distribution specialist handling part-trload and parcels. Operates as a final-mile alternative for bulk mailers and e-commerce retailers — overlapping with Evri's B2B delivery offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Evri social profiles
Digital presenceEvri financial estimates
Financial estimateRevenue estimate
Valuation estimate
Evri leadership team
Management profileNumber of profiles
Profiles3 records
Evri subsidiaries and ownership
Company hierarchySubsidiaries1 record
Evri funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Evri M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Evri
What does Evri do?
Evri operates a UK parcel delivery network offering Standard and Next Day courier collection, drop-off at 10,000+ ParcelShops and Lockers, and international shipping to 200+ countries. The company also provides fulfilment and warehousing services, a tiered business account structure (Frequent Seller, SME, Corporate), and returns management for hundreds of UK retailers.
Is Evri a public or private company?
Evri is a private company. It is classified as private equity controlled and is currently operating.
When was Evri founded?
Evri was founded in 1974. It employs 5,001 to 10,000 people.
Where is Evri based?
Evri is headquartered in Morley, United Kingdom, in the Europe region.
How does Evri make money?
Three revenue lines are on record. Parcel Delivery Services are the primary driver. The others are business Accounts and international Delivery.
Who are Evri's main competitors?
Direct peers on record are InPost UK, Yodel, DPD UK and Royal Mail (International Distribution Services). Broad incumbents are FedEx UK, Amazon Logistics and UPS UK. Parcel2Go is listed as an emerging player. Regional players are DX Group and Whistl.
Does Evri have an API?
No public API is recorded for Evri.
What industry is Evri in?
Evri's product category is Parcel Delivery and Logistics Services. Its primary akta.pro industry code is TLAAABAF, E-commerce Express (Fast/Next-Day for Online Retailers), with a secondary code of TLAAAFAG, PUDO/Parcel Locker Networks for E-commerce (OOH Delivery). Its NAICS code is 4921 and its SIC code is 4210.