Cove Pocono Resorts

What Cove Pocono Resorts does

Cove Pocono Resorts (legal entity Cove Haven, Inc.) operates two couples-only all-inclusive resorts in Pennsylvania's Pocono Mountains: Cove Haven Resort (approximately 200 suites) on Lake Wallenpaupack in Lakeville, and Paradise Stream Resort (approximately 143-144 suites) in Mount Pocono. The company was founded in 1958 when Morris B. Wilkins and Harold O'Brien purchased the 18-room Hotel Pocopaupac and renamed it Cove Haven; it was later acquired by Lum's Corporation of Florida in 1969, operated under the Caesars Pocono Resorts name, and rebranded back to Cove Pocono Resorts in 2010 to restore the original founding identity. The company pioneered signature romantic amenities — the heart-shaped Sweetheart Tub (1963), the Garden of Eden Apple in-suite pool suite (1972), and the 7-foot-tall Champagne Glass Whirlpool Bath-for-Two (1984) — that helped establish the Poconos as the "Honeymoon Capital of the World."

The technology stack consists of a TravelClick-powered online booking engine on the official website, a Runtriz-built "Land of Love" mobile guest engagement app (iOS and Android) providing activity schedules, dining times, entertainment listings, and live chat, and a standard hospitality property management system across both properties. Distribution is 100% direct-to-consumer with no third-party OTAs — reservations are accepted through the website, a 1-800 phone line, the mobile app, and on-site walk-ins. Marketing channels include email, the @poconomance Instagram presence, a content blog, a dedicated entertainment calendar microsite, and the Forever Lovers Club loyalty program with Gold and Silver membership tiers.

The all-inclusive business model bundles accommodations, breakfast and dinner, live entertainment, activities, and amenities into nightly suite rates ranging from approximately $197 (Paradise Stream entry-level) to $384+ (Cove Haven Champagne Tower), with a 6% sales tax, 3% county tax, and a mandatory 20% service charge. Ancillary revenue includes F&B à la carte (e.g., The Restaurant at $39.95-$50/person), spa services, in-suite gift items and Suite Seduction packages ($23-$389), and day-use resort passes starting at $179. The customer base is adult couples (18+, 21+ to drink) seeking honeymoons, anniversaries, and romantic getaways, with a secondary military discount vertical; children and pets are not permitted.

Name

Cove Pocono Resorts

Legal name

Cove Haven, Inc.

Website

https://covepoconoresorts.com

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cove Pocono Resorts (Cove Haven, Inc.) operates two couples-only, all-inclusive resorts in Pennsylvania's Pocono Mountains — Cove Haven Resort in Lakeville and Paradise Stream Resort in Mount Pocono — offering 343+ signature suites with heart-shaped tubs, Champagne Tower baths, and in-suite pools targeting adult couples.

Ownership category

akta.pro rank

Product category

Resort Hospitality — Couples-Only Romantic Resorts

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury All-Inclusive Resorts (THAGACAI)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Destination Spa Resorts (THAGAMAA)

Keywords

• Couples-only resorts
• Romantic getaways
• All-inclusive packages
• Honeymoon resorts
• Resort spa services

Headquarters

HQ city

Lakeville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Room Accommodations: Primary revenue from suite bookings at two resort properties (Cove Haven Resort and Paradise Stream Resort) with over 500 combined suites. Revenue generated through nightly rates, package deals, and seasonal pricing variations.
2. Food and Beverage: Revenue from on-site dining at multiple restaurants and bars including The Restaurant, Huntress Dining Room, Spooner's Bar & Grill, Cupid's Corner, TanLines Bar & Grill, The Lookout Lounge, and Red Apple Nightclub. Dinner pricing at The Restaurant is $39.95 per person (Sun-Fri) and $50 per person (Saturday).
3. Spa and Wellness Services: Revenue from massage and spa services including couples massage, hot stone, heated bamboo, and other treatments at resort spas.
4. Suite Gifts and Add-ons: Revenue from in-suite gifts and enhancements including rose petals ($55), champagne and wine, chocolate truffles ($23), cheese and meat platters ($25), suite seduction packages ($99-$389), plush bathrobes ($99-$189), and romantic baskets ($60-$135).
5. Day Use Passes: Day use/resort day passes starting at $179 for guests to enjoy amenities without overnight stay. Includes access to pools, hot tubs, activities, and select dining.
6. Service Charge: Mandatory 20% service charge included in total cost of stay, covering unlimited wireless internet, in-suite coffee, live entertainment, CXO-led activities, activity equipment, local/toll free calls, fitness center, and pool access.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Cove Pocono Resorts operates two couples-only resort properties in the Pocono Mountains of Pennsylvania—Cove Haven Resort in Lakeville and Paradise Stream Resort in Mount Pocono—offering all-inclusive romantic vacation packages that bundle suite accommodations with breakfast, dinner, live entertainment, and on-site activities. Suites feature signature in-room amenities such as heart-shaped whirlpool baths, 7-foot Champagne Tower whirlpool baths, in-suite heated swimming pools, log-burning fireplaces, and round king-size beds. Ancillary revenue is generated from on-site dining venues, spa services, in-suite gifts and add-ons, day-use passes, and the Forever Lovers Club loyalty program.

Product overview

Cove Pocono Resorts operates two couples-only resort properties in the Pocono Mountains of Pennsylvania: Cove Haven Resort (200 suites, Lakeville) and Paradise Stream Resort (144 suites, Mount Pocono). The company offers all-inclusive romantic vacation packages featuring uniquely designed suites with signature amenities including the world-famous 7-foot-tall Champagne Tower whirlpool bath, heart-shaped hot tubs, private heated pools, log-burning fireplaces, and round king-size beds. Dining options include multiple restaurants and bars across both properties. Activities encompass swimming pools, spa services, water sports on Lake Wallenpaupack, land activities (tennis, miniature golf, archery), nightly entertainment, and CXO-led activities. The Forever Lovers Club loyalty program provides member benefits, while suite gift add-ons allow guests to customize their romantic experience.

Differentiator

Problem solved

Functional benefit

Brands

• Cove Haven Resort: Flagship resort located on the shores of Lake Wallenpaupack in Lakeville, PA. Features 200+ suites with romantic amenities including heart-shaped hot tubs, fireplaces, and the iconic Champagne Tower suites.
• Paradise Stream Resort
• Pocono Palace Resort

Quantifiable outcome

• Over 50% of total accommodations (600 suites) include heated private pools
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• TravelClickcoreTechnology or IntegrationProvider of the online reservation and booking platform used across all Cove Pocono Resorts properties. Enables online room availability, pricing, and booking transactions.
• RuntrizcoreTechnology or IntegrationMobile app development company behind the 'Land of Love' guest engagement app available on iOS and Android platforms.
• Martz ExpressminorChannel Partner/ Reseller/ DistributorBus transportation service that brings guests to the Martz Express station in Mount Pocono, PA, providing ground transportation access for resort visitors.
• Lehigh Valley International Airport (ABE)minorOthersNearby airport providing fly-in access. Resort provides car service contact information for transfer arrangements from airport to resort properties.
• Scranton/Wilkes-Barre International Airport (AVP)minorOthersRegional airport serving the Poconos area with shuttle and car service connections available through resort reservations department.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Sandals Resorts International: Sandals is the most direct comparable: an adults-only, all-inclusive resort brand targeting couples and honeymoons with signature romantic amenities and suite upgrades. Both brands pioneered couples-only all-inclusive concepts (Sandals in the Caribbean, Cove in the Poconos) and compete for the same romance-occasion guest.
• Couples Resorts Jamaica: Couples Resorts is a brand-defining peers in the adults-only, couples-only all-inclusive category, with multiple properties in Jamaica. The brand and Cove Pocono Resorts share a near-identical positioning — couples-only, all-inclusive, signature romantic amenities — and compete for the same romantic-occasion traveler.
• Excellence Resorts: Excellence Resorts operates adults-only, all-inclusive luxury resorts in the Caribbean with an emphasis on romantic suites and spa-led experiences. Direct overlap with Cove Pocono in the adults-only couples all-inclusive category, though geographically focused on beach destinations.
• Secrets Resorts & Spas (Hyatt Inclusive Collection): Secrets is Hyatt's adults-only, all-inclusive resort brand targeting couples and honeymooners with luxury suites and included spa/gourmet dining. Direct overlap in concept, audience, and pricing tier with Cove Pocono Resorts.

Regional players

• Camelback Resort: Camelback Resort is a major Poconos destination resort with comparable scale (suites, multiple F&B outlets, indoor waterpark, spa) located in Tannersville, PA. Directly competes for Poconos regional travel demand, though with a broader family/groups positioning rather than couples-only.
• Kalahari Resorts & Conventions:
• Woodloch Resort: Woodloch is a family-owned Poconos destination resort (Hawley, PA) offering all-inclusive packages with multiple dining venues, spa, and activities. Comparable in size, Poconos location, and all-inclusive operating model, though with a family orientation.
• Mount Airy Casino Resort: Mount Airy is a Pocono Mountains full-service resort with casino gaming, multiple restaurants, spa, and event space. Operates in the same Poconos tourism corridor as Cove Pocono Resorts and competes for couples and adult leisure travel, though with broader appeal.
• Mohonk Mountain House: Mohonk is a historic Victorian castle resort in New Paltz, NY, offering all-inclusive packages with structured dining, spa, and outdoor activities. Comparable as a heritage Northeastern US all-inclusive resort with a strong repeat-guest base and brand legacy, though more family/retreat focused.

Broad incumbents

• Club Med: Club Med is the global incumbent in the all-inclusive resort category with adult-only villages and signature amenities. While it competes for the broader all-inclusive romantic-occasion guest, it operates at much larger scale and broader geographic footprint than Cove Pocono Resorts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/poconoromance
• Facebookfacebook.com/CoveHavenEntertainmentResorts

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cove Pocono Resorts