What Complete Software Solutions does

Complete Software Solutions is a privately held, Columbia, Maryland-based Value Added Reseller and software developer founded in 2004 by a CPA. The company resells, implements, and supports Microsoft Dynamics GP (Great Plains) and Microsoft Dynamics SL (Solomon) ERP for small-to-medium organizations, primarily serving labor unions, non-profit organizations, and government contractors in the Mid-Atlantic region and across the United States. It has developed a proprietary suite of add-on modules — the CS Integrated Solutions portfolio — comprising the CS Budgeting Tool, CS Financial Inquiry Tool, Labor Reporting Program (LRP) for Department of Labor LM-2/LM-3 filings, Online Voucher for web-based AP processing, and FEC Management Solution for Federal Election Commission reporting — that address compliance and reporting niches the base Dynamics product does not natively cover.

The business model combines Microsoft Dynamics software resale (recurring license revenue), custom software development, consulting and implementation services, accounting and bookkeeping services, network and cloud hosting, and training/support, all quoted on a per-engagement basis following a free initial consultation. Go-to-market is sales-led, executed through direct phone/email/website outreach and amplified by Microsoft Partner and Dynamics GP User Group (GPUG) Premier Partner co-marketing. The company maintains an active technical blog and social media presence (Facebook, Twitter) for top-of-funnel content marketing. Two publicly named customer relationships — SEIU Local 32BJ and the National Association of Letter Carriers — illustrate the company's labor-union specialization. With a reported 1-10 employee headcount, no disclosed funding, and no M&A activity, the operation functions as a small, founder-led Microsoft Dynamics VAR and custom module developer.

Name

Complete Software Solutions

Legal name

Complete Software

Website

https://completesoftware.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Complete Software Solutions resells and implements Microsoft Dynamics GP and SL ERP for small-to-medium organizations, and develops proprietary add-on modules specialized for labor union LM-2/LM-3 reporting, non-profit, and government contractor compliance primarily in the Mid-Atlantic US.

Ownership category

akta.pro rank

Product category

ERP & Accounting Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO), Public Sector & Government ERP (HDAEAEAG), Vendor & Contract Management (Software/Cloud) (BPAEAOAD)

Keywords

• Microsoft Dynamics reselling
• ERP software implementation
• Labor union accounting software
• Non-profit fund accounting
• DCAA compliance accounting

Headquarters

HQ city

West Friendship

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Microsoft Dynamics Software Resale: Resale of Microsoft Dynamics GP and SL licenses as a Value Added Reseller, including implementation and configuration services
2. Custom Software Development: Development of custom accounting software solutions and add-on modules for Microsoft Dynamics platform
3. Consulting and Implementation Services: System evaluation, business process analysis, system design, customizations, ERP implementations and system upgrades
4. Accounting and Bookkeeping Services: Full-service accounting and bookkeeping for clients, with goal of transitioning them to in-house software solutions
5. Network and Cloud Services: Infrastructure and cloud hosting services enabling remote access to company systems
6. Training and Support: Hands-on training and ongoing technical support for Microsoft Dynamics implementations

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Complete Software Solutions resells, implements, and supports Microsoft Dynamics GP and SL ERP platforms, and develops a proprietary suite of add-on modules (CS Budgeting Tool, CS Financial Inquiry Tool, Labor Reporting Program, Online Voucher, FEC Management Solution). The company offers consulting, custom software development, training and ongoing support, network/cloud hosting, and accounting/bookkeeping services, with vertical specialization in labor union LM-2/LM-3 reporting, non-profit fund accounting, and DCAA-compliant accounting for government contractors.

Product overview

Complete Software Solutions offers a platform-plus-modules architecture built on Microsoft Dynamics ERP as the core foundation. The company resells and implements Microsoft Dynamics GP (Great Plains) and Microsoft Dynamics SL (Solomon) as primary ERP platforms, supplemented by a suite of proprietary CS Integrated Solutions add-on modules including the CS Budgeting Tool, CS Financial Inquiry Tool, Labor Reporting Program (LRP) for LM-2/LM-3 labor union compliance reporting, Online Voucher, and FEC Management Solution. This portfolio serves accounting, consulting, and labor reporting needs primarily for labor unions and non-profit organizations in the Mid-Atlantic region.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics GP (Great Plains) Enterprise resource planning (ERP) software for financial management, providing tools for accounting, reporting, inventory control, and business intelligence across organizations. Resold, implemented, and supported by Complete Software as a Microsoft VAR for small and medium-sized businesses.
• Microsoft Dynamics SL (Solomon) ERP solution designed for project-driven organizations, offering project management, accounting, and financial management capabilities with support for government contractor requirements. Resold, implemented, and supported by Complete Software as a Microsoft VAR.
• CS Budgeting Tool Custom budgeting module developed by Complete Software and integrated with Microsoft Dynamics ERP systems to help organizations manage and track budget planning and forecasting.
• CS Financial Inquiry Tool Custom financial inquiry and reporting tool developed by Complete Software that provides enhanced visibility into financial data within Microsoft Dynamics environments.
• Labor Reporting Program (LRP) for LM-2/LM-3 Compliance Specialized labor union reporting solution developed by Complete Software that generates LM-2 and LM-3 compliance reports required for labor organizations filing with the U.S. Department of Labor.
• Online Voucher Web-based voucher processing and management tool developed by Complete Software and integrated with Microsoft Dynamics for streamlined accounts payable workflows.
• FEC Management Solution Custom solution developed by Complete Software for managing Federal Election Commission reporting requirements, integrated with core Microsoft Dynamics accounting systems for political organizations.
• Network and Cloud Hosting Services Network infrastructure and cloud hosting services provided by Complete Software to enable remote access to Microsoft Dynamics systems, with remote management via the gosecure.me portal.
• Accounting & Bookkeeping Services Full-service accounting and bookkeeping provided by Complete Software under CPA oversight, intended to support clients during and after Microsoft Dynamics implementations with the goal of transitioning them to in-house software solutions.
• Consulting, Implementation, Training and Support Services System evaluation, business process analysis, system design, customizations, ERP implementations, system upgrades, hands-on training, and ongoing technical support for Microsoft Dynamics GP and SL deployments, delivered as a certified Microsoft Dynamics consulting practice.

Quantifiable outcome

• Labor unions can complete LM-2 filing without adding new staff

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Dynamics GP User Group (GPUG)coreStrategic or Co-development Partner · 1 October 2014Complete Software joined the Dynamics GP User Group (GPUG) as a Premier Partner Member. GPUG is an independent group of Microsoft Dynamics GP users, partners, and industry experts, recognized by Microsoft as the official user group for Dynamics GP. This participation demonstrates commitment to the Microsoft Dynamics GP ecosystem and provides access to user community insights and peer networking.
• MicrosoftcoreTechnology or IntegrationComplete Software is a Microsoft Partner and Value Added Reseller (VAR) for Microsoft Dynamics GP (Great Plains) and Microsoft Dynamics SL (Solomon). The company resells, implements, and supports Microsoft Dynamics ERP products, providing installation, training, and support for the development and implementation of workflow products.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Sikich: National Microsoft Dynamics partner offering Dynamics GP, SL, and Business Central implementations along with accounting/advisory services. Overlaps with CSS in Dynamics GP/SL delivery and broader ERP consulting, but at materially larger scale.
• Boyer & Associates: Microsoft Dynamics GP and SL reseller/implementer serving SMB and non-profit clients in the U.S., with proprietary add-on products. Closely matches CSS's platform-plus-modules approach.
• Socius: Microsoft Gold Partner focused on Microsoft Dynamics GP, SL, and Business Central implementations for mid-market and non-profit organizations. Competes head-to-head for ERP consulting, reselling, and custom add-on work in the U.S.
• Stoneridge Software: Long-standing Microsoft Dynamics GP/Dynamics 365 Business Central VAR with a comparable mix of software resale, implementation, and proprietary add-on modules. Direct competitor for the same Dynamics GP customer base in the U.S.
• New River Computing: Dynamics GP-centric consulting and resale firm with custom modules and non-profit vertical focus. Direct overlap on both core product and labor-union/non-profit customer segments.
• Sherwood System: Microsoft Dynamics GP and Business Central VAR offering implementation, custom development, and add-ons to SMB/non-profit clients. Comparable operating model to Complete Software.

Broad incumbents

• Deltek Costpoint: Dominant ERP for government contractors and AEC firms with built-in DCAA compliance, project accounting, and reporting. Competes with CSS's Dynamics SL offering for the same buyer.

Emerging players

• Unanet: ERP/PSA vendor purpose-built for government contractors with DCAA compliance, project accounting, and time/expense — directly overlaps the Dynamics SL + DCAA proposition CSS offers.
• MIP (Community Brands / Abila): Fund accounting and ERP software built for non-profits. Competes with Complete Software's non-profit accounting practice by offering a packaged alternative to Dynamics GP/SL.

Regional players

• IPA (International Profit Associates) / ICON Computing: Smaller Dynamics GP/SL and non-profit accounting software resellers in overlapping U.S. Mid-Atlantic and adjacent markets. They compete for the same small/union/non-profit customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Software Solutions