The Lensbury
The Lensbury is a 1913-founded private members club and riverside resort on 25 acres of the Thames at Teddington, London. It delivers 155 hotel rooms, conference venues, spa, dining, fitness, racquets, watersports and elite-sports team hosting within the Iconic Luxury Hotels portfolio.
- Company typePrivate
- Founded1913
- HeadquartersLondon, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What The Lensbury does
The Lensbury is a private members club and riverside resort located on 25 acres along the River Thames at Teddington Lock in southwest London. Founded in 1913 and reopened in 2025 as part of the Iconic Luxury Hotels portfolio (managed by London & Regional Hotels Management Limited), it operates as a multi-revenue hospitality and leisure business serving affluent individual members and families, hotel guests, corporate event clients, weddings and celebration parties, and elite professional sports teams. The property offers 155 hotel rooms across ten room types, 27 meeting and event rooms, and a comprehensive leisure estate on a single integrated site.
The core offering combines accommodation, dining, fitness, racquet sports, watersports, spa, and conference and event facilities. Core products include club membership (12-month or flexible subscription plans), hotel accommodation, four F&B outlets (Riverside Restaurant opening late summer 2026, 1920s Sports Bar, Dunbar Members' Lounge, The Terrace), the ELEMIS spa with six treatment rooms, 24 tennis courts plus padel, pickleball and squash, two heated indoor pools and a thermal suite, a 25-acre watersports centre on the Thames offering RYA sailing and British Canoe Union kayaking, and a four-studio fitness programme delivering 165+ classes weekly. The technology stack is conventional hospitality-grade rather than differentiated: SynXis for hotel reservations, ResDiary for restaurant bookings, TicketTailor for events, TechnoGym digitally connected cardio equipment integrated with the MyWellness app, and a proprietary club mobile app (iOS and Android) used for bookings, member communications and geolocation-based access control.
Revenue mechanics blend recurring subscription (club membership), per-transaction pricing (F&B, spa, sports coaching, court hire, classes, events, watersports) and unit pricing for corporate delegate packages (day delegate rate from £69 per person, 24-hour residential rate from £259 per person). Distribution is direct-to-consumer via the website, app, phone reservations and an in-person tour process for membership, supplemented by a dedicated corporate events sales team and specialist elite-sports account management. The Lensbury Ltd is the operating entity, sitting within the Iconic Luxury Hotels portfolio alongside properties including Cliveden House, Chewton Glen and Nobu Portman Square.
The Lensbury firmographics
Firmographics- Name
- The Lensbury
- Legal name
- Lensbury Ltd
- Website
- https://lensbury.com
- Company type
- Private
- Founded year
- 1913
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The Lensbury is a 1913-founded private members club and riverside resort on 25 acres of the Thames at Teddington, London. It delivers 155 hotel rooms, conference venues, spa, dining, fitness, racquets, watersports and elite-sports team hosting within the Iconic Luxury Hotels portfolio.
- Ownership category
- akta.pro rank
The Lensbury industry classification
Industry- Product category
- Resort & Private Club Hospitality
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Fitness and Recreational Sports Centers (713940), Scenic and Sightseeing Transportation, Water (48721), Drinking Places (Alcoholic Beverages) (7224)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Membership Sports & Recreation Clubs (7997), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Resort Convention Hotels (THAGALAC)
- akta.pro secondary industries
- Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC), Business & Corporate Full-Service Hotels (THAGAAAE), Resort & Hotel Water Parks (On-Property Guest-Access Parks) (THAAABAC)
Keywords
Where The Lensbury is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
The Lensbury business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Club Membership Subscriptions: 12-month or flexible membership plans granting access to fitness facilities, studios, pools, racquet sports, watersports, co-working spaces, and member events. Membership includes complimentary access to facilities with additional charges for spa treatments and premium experiences.
- Hotel Accommodation: 155 rooms ranging from Clubhouse Doubles to luxury suites. Revenue from overnight stays, with packages including bed and breakfast, spa breaks, and family getaway deals.
- Food and Beverage: Multiple dining venues including Riverside Restaurant (opening late summer 2026), Sports Bar, Dunbar Members Lounge, and The Terrace. Revenue from restaurant covers, bar sales, and private dining events.
- Spa Services: Six treatment rooms offering ELEMIS spa treatments. Members receive 20% discount; non-member pricing applies standard rates. Revenue from treatment bookings, spa days, and gift vouchers.
- Conference and Events: 27 meeting and event rooms with day delegate packages (£69 per person) and 24-hour residential packages (£259 per person). Revenue from room hire, catering, AV equipment, and associated services for corporate events and weddings.
- Sports Coaching and Court Hire: Revenue from private tennis, padel, squash, and pickleball lessons; group coaching sessions; and court bookings. Junior camps and coaching programmes generate additional revenue.
- Swimming Lessons: Swimming Nature partnership providing 1:1 and 2:1 swimming lessons for all abilities, generating per-session revenue.
- Reformer Pilates: Individual sessions (£75 per 60-minute session) and multi-session packages (5x £67.50, 10x £65) for studio reformer Pilates classes.
- Events and Activities: Ticketed events including Movies Under the Stars (£35 dinner and movie packages), The Traitors Experience (£75-90), floating sound baths, family activities, and seasonal events.
- Watersports Activities: Revenue from sailing courses (RYA syllabus), kayaking (British Canoe Union), paddleboarding, boat hire, and mooring fees. Junior watersports camps and adult courses available seasonally (March-November).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Day Delegate Rate - Corporate Meetings |
| Unit Pricing | Pay-as-you-go | 24-Hour Delegate Rate - Residential Conferences |
| Unit Pricing | Pay-as-you-go | Reformer Pilates Individual Sessions |
| Unit Pricing | Pay-as-you-go | Reformer Pilates Group Sessions |
| Unit Pricing | Pay-as-you-go | Crèche Services |
| Unit Pricing | Pay-as-you-go | Spa Treatments with Member Discount |
| Unit Pricing | Pay-as-you-go | Dinner & Movie Under the Stars |
| Unit Pricing | Pay-as-you-go | The Traitors Experience |
| Unit Pricing | Pay-as-you-go | Woof & Wag Dog Event |
| Unit Pricing | Pay-as-you-go | Floating Sound Bath |
| Unit Pricing | Pay-as-you-go | Watersports Activities |
| Subscription | Monthly | Hotel Room Rates |
Go-to-market motion4 records
Distribution channels7 records
Marketing channels8 records
The Lensbury product offering
Product offeringCore offering
The Lensbury operates a 25-acre riverside resort and private members club on the River Thames at Teddington, offering 155 hotel rooms, 27 meeting and event rooms, a private leisure club with gym, studios, swimming pool, racquet sports, watersports, an ELEMIS spa, multiple dining venues, and wedding facilities. It sells club memberships, hotel accommodation, corporate conferences and events, weddings, elite sports hosting, spa treatments, sports coaching, and ticketed events and activities to individual members, hotel guests, corporate clients, and elite sports organisations.
Product overview
The Lensbury is a riverside resort hotel and private members club located on 25 acres along the River Thames in Teddington, London. The integrated offering combines hotel accommodation (155 rooms across 10 room types), The Lensbury Club membership with extensive fitness facilities (state-of-the-art Lockside gym, 4 studios with 165+ weekly classes, 25m pool and thermal suite), racquet sports (24 tennis courts, padel, pickleball, squash), watersports centre, ELEMIS spa, diverse dining (Riverside Restaurant, Sports Bar, Dunbar Members' Lounge), and comprehensive event venues (27 meeting rooms, wedding facilities, Elite Sports hosting professional teams). The resort targets both leisure guests and corporate events while maintaining an exclusive members club with family-focused activities and coworking spaces.
Differentiator
Problem solved
Functional benefit
Brands
- REFORM Studio: Reformer Pilates studio at The Lensbury Club offering sessions with views of the River Thames.
- Lockside Gym
- The Dunbar Members' Lounge
Products and services
- The Lensbury Hotel Accommodation Full-service hotel with 155 rooms across 10 room types located on the River Thames in Teddington, offering complimentary leisure access and parking for guests and serving individual leisure travellers, couples, and families visiting the London area.
- The Lensbury Club Membership Private members club offering access to 25 acres of riverside grounds, premium gym with Technogym equipment, 165+ fitness classes weekly, watersports centre, tennis, padel and pickleball, kids club, coworking spaces, and spa with 20% member discount; sold to individuals and families on 12-month or flexible membership plans.
- The Lensbury Spa Wellness spa featuring six treatment rooms offering ELEMIS spa treatments, massages, facials, and restoring rituals delivered by qualified beauty therapists; available to members with 20% discount and to non-members at standard rates.
- Corporate Events & Meetings Conference and events venue with 27 meeting and event rooms offering comprehensive corporate packages including day delegate rate from £69 per person and 24-hour residential delegate rate from £259 per person for meetings, conferences, team building, and corporate entertaining.
- Weddings Riverside wedding venue on the River Thames at Teddington Lock with 25 acres of gardens, grand Clubhouse, and reception rooms offering Signature and Luxury packages with private room hire, catering, drinks, décor, accommodation, and a dedicated wedding coordinator for couples and families planning weddings.
- Elite Sports Hosting Elite-level sports hosting service for professional and international sports teams featuring two elite sports pitches, a heavy weights gym, conditioning areas, team meeting rooms, 155 bedrooms, a 25m swimming pool, and 24 tennis courts, with a dedicated elite sports account management team.
- Riverside Restaurant & Sports Bar Modern seasonal bistro-style restaurant and 1920s-themed sports bar with menus using ingredients foraged from the grounds, ranging from light wellness bowls to indulgent celebratory dinners, featuring curated memorabilia and live event viewing.
- Lockside Gym State-of-the-art gym featuring digitally connected TechnoGym cardiovascular, resistance, and free weight equipment with MyWellness app integration, functional weights area, and personal training services for members and eligible guests.
- REFORM Reformer Pilates Reformer Pilates studio with views of the River Thames offering individual sessions, group sessions, and introductory packages led by experienced instructors, with pricing from £65 per intro session and per-pack discounts.
- Watersports Centre River Thames watersports facility offering paddleboarding, boat hire, sailing courses (RYA syllabus), kayaking courses (British Canoe Union), canoeing, rowing, and junior watersports camps, operating seasonally from March to November for members, hotel guests, and the public.
- Racquets (Tennis, Padel, Pickleball, Squash) 24 first-class tennis courts across various surfaces (4 clay, 3 grass, 4 artificial grass, 8 floodlit macadam, 3 floodlit mini), plus padel and pickleball courts, and two full-sized squash courts, with LTA-licensed coaching for adults and juniors, court hire, and group coaching sessions.
- Kids Activities & Crèche Family facilities including playground, soft play, on-site OFSTED-compliant crèche for ages 3 months to 6 years, MUGA pitch, kids tennis courts, 29+ free weekly activities during term time, and holiday camps for tennis, kayaking, sailing, and multi-activity programmes.
- Coworking Spaces Flexible coworking facilities within the club for members to work, with complimentary tea and coffee and integration of wellness into daily routine, available to club members.
- Events Programme & Ticketed Experiences Calendar of ticketed events and experiences including Movies Under the Stars, The Traitors Experience, floating sound baths, Sunrise/Sunset/Moonlight SUP sessions, family activities, social bridge, charity events, and seasonal celebrations sold to members and non-members.
Quantifiable outcome
- Over 165 fitness classes offered weekly across 4 studios
- +3 more outcomes
Companies that use The Lensbury
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
The Lensbury technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature3 records
The Lensbury partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Princess Alice HospicecoreCharity of the Year partnership for 2026. The Lensbury supports Princess Alice Hospice through fundraising events including Thames Bridge Challenge, zip wire challenges, charity pop-up shops, and donations.
- Ruils Independent LivingminorPrevious Charity of the Year partnership for 2025. Supported Ruils Independent Living through fundraising activities including Thames Path Challenge and zip wire events.
- Swimming NaturecoreExclusive partnership with Swimming Nature for swimming lessons at The Lensbury. Swimming Nature provides personalized 1:1 or 2:1 swimming lessons with instructors in the water, using proven techniques. Classes available for beginners and experienced swimmers, booked through book.swimmingnature.com.
- ELEMIScoreAward-winning British skincare brand partnership for spa treatments. All spa treatments at The Lensbury use ELEMIS products and are delivered by qualified beauty therapists.
- Lawn Tennis Association (LTA)coreAll tennis coaches at The Lensbury are LTA licensed, CRB and first aid qualified. The LTA partnership ensures quality coaching standards across all tennis programmes including adult and junior coaching.
- Royal Yachting Association (RYA)coreWatersports sailing courses run through the RYA syllabus, from Stages 1-4 for juniors. RYA certification standards ensure quality sailing instruction.
- British Canoe UnioncoreKayaking courses follow the British Canoe Union (British Canoeing) star system, with Kayak Power levels 1-9 available for junior paddlers.
- Trevillion InteriorsminorInterior design partnership with Frances Blackham of Trevillion Interiors for the renovation of Riverside Restaurant and Sports Bar. Trevillion designed the new dining spaces reflecting the riverside location and sporting heritage.
- TechnoGymcoreDigital fitness equipment partnership featuring TechnoGym cardiovascular, resistance, and free weight equipment. Equipment is digitally connected and integrates with MyWellness app for workout tracking and progress monitoring.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
The Lensbury competitors and assessment
Company assessmentDirect peers
- The Grove: Five-star Hertfordshire resort hotel with spa, golf, multiple restaurants, and conference facilities. Closest comparable to The Lensbury as a premium country estate with integrated leisure, hotel, and event offerings under one roof.
- Pennyhill Park: Luxury 5-star hotel and spa in Surrey with extensive leisure facilities, sports, and corporate event spaces. Comparable in scale, pricing, and corporate event positioning to The Lensbury's resort offering.
- Stoke Park: Private members club and hotel in Buckinghamshire with spa, golf, tennis, and dining. Closest structural analogue to The Lensbury's membership-plus-resort hybrid model.
- Foxhills Club and Resort: Surrey country club with hotel, golf, tennis, spa, and event spaces. Comparable as a multi-facility members club targeting families and corporate groups with sport-centric amenities.
- Coworth Park: Dorchester Collection luxury country house hotel with spa, equestrian centre, and event venues. Comparable in premium positioning, leisure breadth, and events/wedding revenue mix.
Broad incumbents
- Soho House: Global chain of private members clubs with hotels, restaurants, and event programming. Comparable in membership-led GTM and community-driven revenue model, though urban-centric rather than resort.
Emerging players
- The Ned: London private members club and hotel with multiple restaurants, spa, and event spaces. Comparable in club-plus-hotel model and London affluent target audience, though city-based rather than riverside resort.
Others
- Cliveden House: Iconic Luxury Hotels sister property and Grade I listed mansion hotel with spa, dining, and events. Comparable as a portfolio peer sharing distribution, guest data, and brand affiliation with The Lensbury.
- Chewton Glen: Iconic Luxury Hotels sister property, a New Forest luxury hotel with spa, golf, and country club amenities. Comparable as a portfolio peer sharing cross-property loyalty, group sales, and luxury positioning.
Regional players
- Champneys Forest Mere: UK health spa resort hotel with extensive wellness, fitness, and event offerings. Comparable in integrated spa/health/fitness/dining model, though more health-focused and less sports-focused than The Lensbury.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
The Lensbury social profiles
Digital presenceThe Lensbury financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Lensbury leadership team
Management profileNumber of profiles
Profiles3 records
The Lensbury funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Lensbury M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Lensbury
What does The Lensbury do?
The Lensbury operates a 25-acre riverside resort and private members club on the River Thames at Teddington, offering 155 hotel rooms, 27 meeting and event rooms, a private leisure club with gym, studios, swimming pool, racquet sports, watersports, an ELEMIS spa, multiple dining venues, and wedding facilities. It sells club memberships, hotel accommodation, corporate conferences and events, weddings, elite sports hosting, spa treatments, sports coaching, and ticketed events and activities to individual members, hotel guests, corporate clients, and elite sports organisations.
Is The Lensbury a public or private company?
The Lensbury is a private company. It is classified as corporate owned and is currently operating.
When was The Lensbury founded?
The Lensbury was founded in 1913. It employs 101 to 250 people.
Where is The Lensbury based?
The Lensbury is headquartered in London, United Kingdom, in the Europe region.
How does The Lensbury make money?
Ten revenue lines are on record. Club Membership Subscriptions are the primary driver. The others are hotel Accommodation, food and Beverage, spa Services, conference and Events, sports Coaching and Court Hire, swimming Lessons, reformer Pilates, events and Activities and watersports Activities.
Who are The Lensbury's main competitors?
Direct peers on record are The Grove, Pennyhill Park, Stoke Park, Foxhills Club and Resort and Coworth Park. Soho House is listed as a broad incumbent. The Ned is listed as an emerging player. Others are Cliveden House and Chewton Glen. Champneys Forest Mere is listed as a regional player.
Does The Lensbury have an API?
No public API is recorded for The Lensbury.
What industry is The Lensbury in?
The Lensbury's product category is Resort & Private Club Hospitality. Its primary akta.pro industry code is THAGALAC, Resort Convention Hotels, with a secondary code of THAHAAAC, Hotel & Resort Convention Venues (Convention Hotels). Its NAICS code is 72111 and its SIC code is 7000.