What Community Powered Federal Credit Union does

Community Powered Federal Credit Union is a federally chartered, member-owned credit cooperative founded in 1962 as DPL Federal Credit Union to serve Delmarva Power & Light employees, and now operating as a community-chartered institution headquartered in Bear, Delaware. As of 2026 it serves 11,264 members across Kent and New Castle Counties DE and Cecil County MD through four physical branches, a call center (28,000+ calls/year, 96% answered under a minute), and a 2021-era digital platform comprising online banking, iOS/Android mobile apps, mobile deposit, card manager, and Apple Pay/Google Pay, all built atop third-party core and origination systems (Fiserv, ilendx.tech).

Its product set is a standard consumer-banking stack: transactional accounts (Free Checking, Opportunity Checking, Teen Checking), savings vehicles (Share, Youth, Money Market, Share Certificates, IRAs, Holiday/Vacation), and a lending book covering new/used auto loans (5.49–5.99% APR, up to 96 months), home equity loans and HELOCs, mortgages, unsecured personal and credit-builder loans, share-secured loans, a 9.88% APR Visa card, and Visa debit. The revenue model is classic credit-union economics: net interest income from a $144M asset base (loan yields vs. share/ certificate cost of funds), supplemented by transaction and service fees (overdraft/NSF at $25, ATM overages, wire, account maintenance, and interchange).

Strategic direction since 2009 has been to convert a single-employer credit union into a community institution: 2009 community charter, 2005 acquisition of United Communities, 2013 new headquarters, 2018 and 2024 branch relocations, 2021 digital platform overhaul, 2023 NCUA geographic expansion, and the 2025 merger with All 4 You Federal Credit Union that added a fourth branch. The institution reports a 16.58% net worth ratio and a Delaware-record 124 consecutive quarters of BauerFinancial 5-Star ratings, indicating strong capitalization and execution discipline relative to its peer set.

Name

Community Powered Federal Credit Union

Legal name

Community Powered Federal Credit Union

Website

https://cpwrfcu.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Powered Federal Credit Union is a federally chartered, member-owned credit cooperative serving 11,264 members across Kent and New Castle Counties DE and Cecil County MD with consumer checking, savings, lending, and digital banking products distributed through four branches and mobile-first digital channels.

Ownership category

akta.pro rank

Product category

Community Credit Union Banking

NAICS

Credit Unions (52213), Credit Unions (522130)

SIC

National Commercial Banks (6021), Personal Credit Institutions (6141)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Consumer banking services
• Credit union lending
• Mortgage loan products
• Digital mobile banking
• Deposit account services

Headquarters

HQ city

Bear

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income - Vehicle Loans: Interest earned on auto loans including new and used vehicles, motorcycles, and RVs. Rates as low as 5.49% APR for 60-month new vehicle loans.
2. Interest Income - Home Equity Products: Interest earned on home equity loans and home equity lines of credit. Home equity rates as low as 5.99% APR, HELOC at 6.75% APR.
3. Interest Income - Personal Loans: Interest on unsecured personal loans, credit builder loans, and other consumer lending products.
4. Interest Income - Credit Cards: Interest earned on VISA credit card balances at 9.88% APR.
5. Overdraft and NSF Fees: Fees charged for non-sufficient funds ($25 per presentment) and overdraft privilege ($25 per item). Also includes overdraft transfer fees.
6. ATM and Card Fees: Fees for ATM withdrawals beyond 5 free per month ($2 each), replacement cards ($10), international transaction fees (1%), and overdraft by withdrawal ($25).
7. Account Service Fees: Monthly maintenance fees including $10 for Opportunity Checking (waivable), dormant account fees ($5), return mail fees ($10), and excessive transaction fees ($10).
8. Wire and Check Fees: Fees for outgoing domestic ($25) and international wires ($50), money orders ($2), cashier's checks ($3), and stop payments.
9. Share Certificate Interest Spreads: Income from share certificates with APY rates ranging from 0.90% (6-month) to 2.52% (60-month Jumbo), with corresponding loan interest rates generating spread income.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels6 records

Core offering

Community Powered Federal Credit Union is a member-owned financial cooperative that offers consumer deposit products (checking, savings, money market, share certificates, IRAs), consumer lending (auto, personal, home equity, HELOC, mortgages, VISA credit/debit cards), and digital banking services (online banking, mobile app with mobile deposit, bill pay, card manager, Apple Pay/Google Pay). All offerings are priced as a not-for-profit cooperative with better member rates and serve individuals in Kent and New Castle Counties, DE, and Cecil County, MD.

Product overview

Community Powered Federal Credit Union operates as a community-focused financial cooperative offering a comprehensive suite of banking products and services. The core product portfolio centers on transaction accounts (Checking, Opportunity Checking, Teen Checking), savings products (Share Account, Youth Account, Money Market, Share Certificates, IRA Accounts, Holiday/Vacation Accounts), lending products (Personal Loans, Auto Loans, Home Equity Loans, HELOC, Home Improvement Loans, Mortgages, Overdraft Line of Credit, Savings-Secured Loans, Visa Credit/Debit Cards), and digital banking services (Online Banking, Mobile Banking, Mobile Deposit, BillPayer, eStatements, Card Manager, Digital Wallet with Apple Pay/Google Pay). The organization serves members in Kent and New Castle Counties, Delaware, and Cecil County, Maryland, maintaining four branch locations with approximately $144 million in assets and over 11,000 members.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking Account (Free Checking S75) Primary transactional checking account with no monthly fee, no minimum balance, direct deposit, early paycheck access up to 2 days early, VISA Debit Card, 5 free ATM withdrawals per month, online/mobile banking, eStatements, and unlimited check writing - for individual consumer members.
• Opportunity Checking (S77) Alternative checking account designed for members re-establishing or building credit history, with a $10 monthly fee (waivable with direct deposit and eStatements) and no minimum balance requirement.
• Share Account (Regular Savings) Foundation savings/share account with $5 minimum balance, monthly dividend compounding, 0.05% APY, and ability to qualify for Checking Account. Limited to 6 withdrawals/transfers per month.
• Money Market Account Tiered savings account with $2,500 minimum balance, offering higher dividends than Share Savings (0.20%-0.50% APY by balance tier), with monthly compounding and a $10 monthly fee below $2,500.
• Share Certificates (Term Deposits)
• IRA Share Accounts Tax-advantaged retirement savings account with tax-free contributions and withdrawals, offering 0.50% APY and same terms as Share Certificates for IRA versions.
• Auto Loans Vehicle financing for new and used vehicles (including motorcycles and RVs) with rates as low as 5.49% APR, available for terms up to 96 months. Also offers refinancing options.
• Personal Loans Unsecured personal loans and credit lines with low rates and flexible terms (7.00%-8.50% APR) for various consumer needs including appliances, back-to-school expenses, landscaping, payday alternatives, taxes, technology, utilities, vacations, and weddings.
• Home Equity Loans Fixed-rate loans using home equity with rates as low as 5.99% APR and LTV up to 90%, offering 5- to 20-year terms. No application fee, title fee, closing costs, appraisal fee, or points.
• Home Equity Line of Credit (HELOC) Variable-rate revolving credit line using home equity with rates as low as 6.75% APR (Wall Street Journal Prime + credit score margin), 120-month draw period, allowing members to access funds up to their approved limit.
• Mortgage Products Home purchase and refinance loans featuring 100% financing options, no PMI requirements, fixed/adjustable rate options, and no pre-approval or application fees. Includes online application and pre-qualification tools.
• VISA Credit Card Low fixed-rate Visa credit card at 9.88% APR with no annual fee, 25-day grace period on purchases, balance transfer options (3% or $5 fee), and Apple Pay/Google Pay support.
• VISA Debit Card Debit card accepted worldwide at Visa locations with a $1,000 daily ATM withdrawal limit, 5 free monthly ATM withdrawals, and integration with Apple Pay and Google Pay.
• Mobile Banking App Mobile application for iOS and Android providing account access, multi-account login, balance viewing, transaction history, fund transfers, account alerts, mobile deposit, card management, and enhanced security.
• Online Banking Platform Web-based account management platform with account viewing, transfers, bill payment via BillPayer, loan applications, eStatements, credit card payments, and check reordering.
• Mobile Deposit (Remote Check Capture) Remote check deposit service allowing secure electronic deposits into checking accounts from mobile devices, with a 3 business day hold and settlement after 3:00 PM on business days.
• Card Manager Platform Digital card management platform with card on/off controls, spending limit controls, travel notifications, transaction disputes, digital wallet provisioning, and merchant information with location mapping.
• Digital Wallet Integration (Apple Pay & Google Pay) Mobile contactless payment integration allowing Apple Pay (iPhone, iPad, Apple Watch) and Google Pay (Android) payments using Community Powered VISA Credit or Debit Cards.
• Overdraft Protection / Coverage Options Overdraft coverage options including transfer from other deposit accounts ($10/$15 transfer fees), overdraft line of credit, and Overdraft Privilege ($25 fee per item).
• Financial Calculators Suite Online suite of financial calculators including mortgage, refinance, savings, auto loan, and qualification calculators to assist with consumer financial planning.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Delaware Alliance Federal Credit Union (All 4 You)coreStrategic or Co-development Partner · 1 January 2025Successful merger completed in 2025, expanding the credit union's reach and welcoming new members and staff. This partnership brought together two organizations rooted in community values, strengthening the ability to deliver exceptional service across Delaware.
• Love My Credit Union RewardsminorGTM or Marketing PartnerPartnership program offering exclusive member discounts through partner brands. The program has saved credit union members over $2 billion nationally. Partners include TurboTax, H&R Block, SimpliSafe, Financial Lock, and CarAdvise.
• TurboTaxminorGTM or Marketing PartnerExclusive member discount of up to $15 on TurboTax federal products through Love My Credit Union Rewards program.
• H&R BlockminorGTM or Marketing PartnerExclusive member discount of $25 for new H&R Block clients through Love My Credit Union Rewards program.
• TruStageminorGTM or Marketing PartnerInsurance partnership offering TruStage home and auto insurance program with exclusive discounts. Also includes health insurance program through GoHealth LLC.
• SimpliSafeminorGTM or Marketing PartnerHome security partnership offering member discounts on SimpliSafe home security systems.
• Financial LockminorGTM or Marketing PartnerIdentity protection partnership offering 30% discount on premium identity protection services.
• CarAdviseminorGTM or Marketing PartnerAuto maintenance partnership offering savings on car maintenance and $10 off first service through CarAdvise.

Scale indicators10 records

Recent moves14 records

Expansion highlights6 records

Direct peers

• Del-One Federal Credit Union: Delaware-headquartered community federal credit union offering consumer checking, savings, lending, and digital banking to members across the state. Directly comparable as a Delaware community CU with similar member-owned cooperative model and product mix.
• Trumark Financial Credit Union: Pennsylvania-based community federal credit union serving members through branches and digital channels with a similar product portfolio (checking, savings, auto, mortgage, HELOC, Visa cards). Comparable mid-Atlantic community CU with overlapping GTM motion.
• Service 1st Federal Credit Union: A community-chartered federal credit union serving central Pennsylvania with consumer banking, lending, and digital services. Comparable as a similarly-sized, federally chartered community CU targeting member-owners through branch and digital channels.
• Belco Community Credit Union: Community-chartered federal credit union headquartered in Pennsylvania offering consumer deposits, loans, and digital banking to a defined geographic field of membership. Comparable mid-sized community CU with similar not-for-profit cooperative structure.

Broad incumbents

• M&T Bank: Large regional commercial bank with significant Delaware/Maryland branch presence offering consumer, commercial, and wealth management services. Represents the broader incumbent competition for relationship banking.
• Citadel Federal Credit Union: Pennsylvania-based federal credit union with substantially larger asset base serving southeastern PA and northern Delaware. Comparable product suite but broader geographic reach and scale advantages.
• WSFS Financial Corporation: Largest locally headquartered bank in the Delaware region with ~$20B+ in assets and full commercial, wealth, and consumer banking. Represents the dominant regional incumbent that Community Powered competes against for member deposits and loans.
• PNC Bank: Top-five U.S. retail bank with significant Delaware presence offering consumer, small business, and commercial banking plus wealth management. Competes for the same consumer deposit and lending relationships in the Wilmington-Delaware market.

Emerging players

• SoFi: Digital full-stack financial platform offering checking, savings, lending, credit cards, and investments. Competes for the same consumer wallet, particularly younger members seeking integrated digital financial services.
• Chime: Digital-first consumer banking platform offering fee-free checking, savings, and early direct deposit with a mobile-first experience. Represents the fintech competitive threat targeting the same deposit and consumer relationship.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CPwrFCU
• Facebookfacebook.com/CPwrFCU

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Powered Federal Credit Union