NEIS

What NEIS does

NEIS Inc. (National Insurance Examination Services) is a Connecticut-based provider of premium audit and loss control services to the U.S. commercial insurance industry, founded in 1945 by Delmont Wemple and now operating as a wholly-owned subsidiary of ARMStrong RM following its August 2023 acquisition. The company delivers three primary premium audit modes - physical audits by employee field representatives in 28 states, remote physical audits conducted nationally via uploaded records plus phone interviews, and phone/web-based voluntary audits available across all 50 states - alongside a loss control line covering commercial and residential surveys, ten specialized commercial supplements (including Cannabis/Hemp/CBD, Commercial Cooking, Daycare, and Wood Stove), and value-adds such as drone photo inspections, pre-inspection services, automated ordering, and rush services.

The technical infrastructure centers on SSAE 18 SOC 1 Type 2 certified cloud-based systems, documented internal controls, business continuity planning, mandatory cyber security training, and a customer portal supporting high-volume upload/download and any-format data interfaces. Loss control operations migrated to the LC360 platform in 2021 to underpin future product expansion, and the technology stack is shared across related entities including Nexus Insurance Solutions and Visual Software.

NEIS monetizes through professional services contracts with commercial insurance carriers on a per-audit or contracted-volume basis. Go-to-market relies on direct enterprise field sales and inside sales supported by phone and the customer portal. The company has scaled via inorganic growth - acquiring McGuffey and Associates in 2017 for Deep South penetration, Langer and Associates in 2019 to extend into the Carolinas and Virginia, and announcing a nationwide M&A expansion plan in April 2022. Under ARMStrong RM ownership, NEIS operates alongside sister brands Brown & Joseph, Paragon Deductible Solutions, and SubroIQ within a broader insurance cashflow enhancement platform.

Name

NEIS

Legal name

NEIS Inc.

Website

https://neis1.com

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

11–50 employees

Short description

NEIS Inc. is a Connecticut-based provider of premium audit and loss control services to U.S. commercial insurance carriers, offering physical, remote, and phone/web-based audits across all 50 states. Founded in 1945, it now operates as a wholly-owned subsidiary of ARMStrong RM.

Ownership category

akta.pro rank

Product category

Premium Audit and Loss Control Services

NAICS

Claims Adjusting (524291), Other Insurance Related Activities (52429)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Payment Integrity, Audit, Appeals & Grievance Support (BPAAAFAJ)

akta.pro secondary industry

Eligibility, Coverage Verification & Policy Administration Support (BPAAAFAC)

Keywords

• Premium audit services
• Loss control inspections
• Insurance audit services
• Commercial surveys
• Residential surveys

Headquarters

HQ city

Cheshire

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Premium Audit Services: Premium audit services for insurance carriers including physical audits, remote physical audits, and phone/web-based audits. Services provided by employee representatives ensuring accountability and quality.
2. Loss Control Services: Commercial and residential loss control inspection and survey services including commercial surveys, residential surveys, automated ordering, custom reports, pre-inspection services, drone photo inspections, and rush services.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

NEIS provides premium audit and loss control services to commercial insurance carriers. The company delivers on-site physical audits across 28 states, nationwide remote physical audits, and verified phone/web-based voluntary audits in all 50 states, along with commercial and residential loss control surveys. These services help insurance carriers verify policyholder exposures, calculate accurate premiums, and support underwriting and risk management decisions.

Product overview

NEIS (National Insurance Examination Services) is a premium audit and loss control service provider for the insurance industry since 1945, now part of ARMStrong RM. The company operates as a unified service platform offering multiple interconnected audit and survey delivery methods: Physical Audits (on-site field visits across 28 states), Remote Physical Audits (national coverage without physical presence), and Phone & Web-Based Audits (verified voluntary audits in all 50 states). Complementing the audit services are Loss Control offerings including Commercial Surveys (contractor, CGL, property, general liability) and Residential Surveys (dwelling, interior, exterior assessments), with specialized Commercial Supplements covering Beauty, Canine, Cannabis/Hemp/CBD, Commercial Cooking, Crime/Contents, Daycare, Sprinkler, Swimming Pool, Tanning, and Wood Stove. Supporting infrastructure includes SSAE 18 SOC 1 Type 2 certified data security services and a customer portal for viewing inventory, tracking status, and managing completed work. NEIS has acquired multiple companies including McGuffey and Associates (2017), Langer and Associates (2019), and was itself acquired by ARMStrong RM (2023), continuing to operate under its brand name.

Differentiator

Problem solved

Functional benefit

Products and services

• Physical Audits On-site premium audit services conducted by NEIS field representative employees physically present in 28 states, providing physical audit services directly to insurance carriers. Nationwide coverage available through partner service companies.
• Remote Physical Audits National coverage for audits conducted remotely without a physical visit. Records are uploaded and information obtained by phone, providing physical audit complexity without a physical presence.
• Phone & Web-Based Audits Verified phone and Internet-based voluntary audits available in all 50 states, offered through telephone and internet-hosted platforms for insurance carriers.
• Commercial Surveys Phone and job site surveys for contractors and CGL, property, general liability categories covering commercial inspections and surveys designed for specific underwriting and risk management needs.
• Residential Surveys Residential inspections and surveys including standard value dwelling surveys, interior and exterior assessments, supporting underwriting and risk management decisions for insurance carriers.
• Commercial Supplements Specialized commercial survey services covering Beauty, Canine, Cannabis/Hemp/CBD, Commercial Cooking, Crime/Contents, Daycare, Sprinkler, Swimming Pool, Tanning, and Wood Stove categories.

Quantifiable outcome

• Maintained high standard of quality while meeting time service requirements as a leader in the insurance industry.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• LC360coreTechnology or Integration · 1 February 2021NEIS migrated to LC360 for all loss control services. LC360 is described as a 'Best in Class' product that facilitates future growth and new product lines. Full production was expected by late 2021.
• Nexus Insurance Solutions, Inc.minorOthersRelated company that is part of the NEIS corporate ecosystem. All systems and features described are a product of NEIS, Inc., Nexus Insurance Solutions, Inc., and Visual Software, Inc.
• Visual Software, Inc.minorOthersRelated company that is part of the NEIS corporate ecosystem. All systems and features described are a product of NEIS, Inc., Nexus Insurance Solutions, Inc., and Visual Software, Inc.

Scale indicators3 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Equifax Workforce Solutions: Equifax Workforce Solutions (formerly TALX) is one of the largest U.S. premium audit and employment-data verification vendors for insurance carriers. It competes directly with NEIS in physical, remote, and phone/web audits, and is the most likely 'national incumbent' alternative for carriers consolidating vendor panels.
• Interstate Audit Services (IAS): IAS is a long-standing premium audit and loss control services vendor offering physical, telephone, and voluntary audits to carriers nationwide. It is a head-to-head competitor in the same delivery modes and customer profile as NEIS.
• Apex Audit: Apex Audit provides premium audit and insurance-related services to carriers, with comparable product lines (physical, telephone, voluntary audits) and customer base. Direct mid-market competitor for carrier outsourcing decisions.
• Brown & Joseph: Sister company under ARMStrong RM, focused on insurance premium recovery and audit-related collections. Shares the ARMStrong parent and customer base with NEIS, and is a natural cross-sell peer rather than a pure competitor, but operates in adjacent premium-audit-adjacent services.
• SubroIQ: Another ARMStrong RM sibling brand providing subrogation recovery services to insurance carriers. Operates within the same parent ecosystem as NEIS, serving similar carrier procurement teams and benefitting from shared ARMStrong infrastructure.
• Paragon Deductible Solutions: Paragon is a sibling ARMStrong RM company providing deductible buyback programs to commercial insurance carriers. While not a direct premium audit competitor, it shares parent ownership, customers, and go-to-market motion with NEIS and is part of the same carrier-revenue-enhancement bundle.

Broad incumbents

• Verisk: Verisk is a large insurance data, analytics, and risk-services platform serving carriers across underwriting, claims, and premium audit-adjacent workflows. As a broad incumbent, it competes indirectly via analytics and workflow tools rather than direct field audits.
• BoInspection (Marsh): Marsh's BoInspection division provides risk inspection and loss control surveys for commercial insurance clients. Operates as part of Marsh's broader broker and risk services portfolio, comparable to NEIS's loss control offering but with much larger scale and captive distribution.
• LexisNexis Risk Solutions: LexisNexis Risk Solutions provides data, analytics, and workflow tools to insurance carriers including in support of premium audit, underwriting, and claims. Adjacent incumbent with overlapping carrier customers and complementary (rather than directly competing) service model.

Emerging players

• VRC Investigations: VRC provides insurance support services including loss control inspections and field investigations. Comparable to NEIS's loss control line, particularly for residential and small commercial surveys, with overlap in carrier customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEIS