What Equifax Workforce Solutions does

Equifax Workforce Solutions is a business unit of Equifax Inc. (NYSE: EFX) that provides cloud-based HR compliance and workforce management solutions to enterprise and mid-market employers in the United States and, increasingly, the DACH region. Its portfolio is organized around the employee lifecycle — from pre-hire background and education verification (Talent Report suite), through Form I-9 and E-Verify compliance (I-9 HQ, I-9 Anywhere with AI Document Check), ACA reporting (ACA HQ), unemployment cost management, work opportunity tax credit recovery, and offboarding/retirement forms. The cornerstone asset is The Work Number, a proprietary employment and income verification database that aggregates payroll data from nearly 5 million employers (directly or through payroll providers such as ADP, Workday, Oracle, and UKG) and provides verifiers with access to more than 66% of the total US non-farm workforce records; 58 million individuals received verifications through the service in 2025.

The technology stack is anchored by the PeopleHQ unified HR compliance platform, which consolidates I-9 HQ, The Work Number, ACA HQ, and Forms HQ into a single portal, plus the EBI (Employment and Business Intelligence) platform that processes real-time payroll data for verification. Notable proprietary components include AI-powered Document Check (computer vision and anomaly detection for I-9 document fraud), E-Verify system integration with Status Change Report functionality for immigration compliance, and API-based integration with major HRIS/payroll platforms. The Workforce Solutions segment generated $650 million in revenue in 2025, up 14% year-over-year, and grew DACH background-check market share from 17% to 22% following the March 2026 EBI platform expansion.

The business model combines annual or multi-year SaaS subscriptions (negotiated per employer based on headcount and module selection) with usage-based transaction fees for verification services paid by lenders, government agencies, and employers. Go-to-market is enterprise sales-led with a 'Talk To An Expert' consultative motion and no public self-serve pricing, supplemented by a three-track Partner Program (Technology Integrations, Reseller, Referral) that embeds products inside ADP, Workday, Oracle, UKG, and iCIMS. The unit serves HR departments, compliance teams, and payroll/finance functions across industries including staffing, logistics, healthcare, construction (via the Trimble integration), and general services.

Name

Equifax Workforce Solutions

Legal name

Equifax Workforce Solutions LLC

Website

https://workforce.equifax.com

Company type

Public

Founded year

1973

Operating status

Operating

Short description

Equifax Workforce Solutions provides cloud-based HR compliance SaaS — including employment verification (The Work Number), I-9/E-Verify, ACA reporting, and unemployment cost management — to enterprise employers in the US and DACH region, generating $650M in 2025 revenue as a business unit of Equifax Inc.

Ownership category

akta.pro rank

Product category

HR Compliance Software

NAICS

Payroll Services (541214), Professional Employer Organizations (56133), Human Resources Consulting Services (541612)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

HRIS/HCM Implementation & EOR Platform Services (BPACAHAJ)

akta.pro secondary industries

Payroll Software & Payroll-as-a-Service (SaaS) (BPACAIAB), Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF), Onboarding, Offboarding & Employee Lifecycle Administration (BPACAHAL), Employer of Record (EOR) & Global Payroll (FSAMAKAB)

Keywords

• HR compliance solutions
• Employment verification services
• Workforce management software
• I-9 compliance management
• Income verification database

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription-Based SaaS Solutions: Annual or multi-year subscription fees for access to the company's HR compliance platform and individual modules including I-9 management, ACA reporting, unemployment cost management, employment verification, and tax credit solutions. Pricing is quote-based, typically negotiated per employer based on employee count and modules selected.
2. Employment and Income Verification Services: Verification services provided through The Work Number, enabling automated income and employment verifications for lenders, government agencies, and other verifiers. Revenue is derived from per-verification transaction fees paid by employers or verifiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Equifax Workforce Solutions provides cloud-based HR compliance and workforce management software, including The Work Number employment/income verification database, I-9 HQ and I-9 Anywhere for Form I-9 compliance, ACA HQ for Affordable Care Act reporting, Unemployment Cost Management, tax credit services (WOTC), and the PeopleHQ unified platform. The company sells these solutions primarily to employer HR departments through enterprise subscriptions and partner channel integrations.

Product overview

Equifax Workforce Solutions provides a comprehensive, integrated suite of HR compliance and workforce management solutions organized around the employee lifecycle. The core platform includes The Work Number for automated employment and income verification, I-9 HQ and I-9 Anywhere for Form I-9 compliance, ACA HQ for Affordable Care Act management, and PeopleHQ as a unified HR portal bringing these services together. The product portfolio spans from hire to retire, including pre-hire verification services (Talent Report suite), tax credit management (WOTC, Disaster Relief), immigration case management, unemployment cost management, tax form management (iW-4, W-2, 1095-C), identity theft protection, and offboarding solutions. The platform serves employers across industries with cloud-based technology, integration with major HRIS/payroll systems, and compliance-focused features designed to reduce administrative burden and mitigate regulatory risk.

Differentiator

Problem solved

Functional benefit

Brands

• I-9 HQ: Automated I-9 compliance management solution for employers
• I-9 Anywhere
• PeopleHQ
• ACA HQ
• Forms HQ
• The Work Number
• Talent Report

Products and services

• The Work Number Automated employment and income verification service that allows employees to provide proof of income and employment for mortgage applications, loans, government benefit requests, and other verifications. Handles verifications for 58 million people in 2025, with nearly 5 million employers contributing data.
• I-9 HQ Comprehensive I-9 management solution that automates, audits, and transforms the Form I-9 compliance process with faster completion and detailed audit trails.
• I-9 Anywhere Virtual I-9 completion solution that allows employees to complete Section 2 verification through authorized representatives, either in-person or virtually, with AI-powered Document Check for fraud detection.
• ACA HQ Full-service Affordable Care Act solution including Forms 1095 and 1094 reporting with best-in-class technology, ACA-focused expertise, and personalized support.
• PeopleHQ Unified HR compliance platform that brings together Workforce Solutions employer services including I-9 HQ, The Work Number, ACA HQ, and Forms HQ through a single portal with industry-leading security and self-service capabilities.
• Forms HQ HR form management solution that reduces paper clutter and disjointed systems to help transform the employee forms experience across the entire employee lifecycle.
• Unemployment Cost Management Solution to optimize claims management processes and help manage risk, reducing total cost of managing unemployment claims with comprehensive tools and services.
• Employment Tax Services Services to recover overpaid taxes, manage employment tax liabilities, and minimize compliance risk including benefit charge analysis and M&A analysis.
• Work Opportunity Tax Credit Management Solution to simplify the WOTC screening process, help identify more eligible employees, and maximize the tax credit for organizations.
• Immigration Case Management All-in-one immigration case management solution that helps guide foreign nationals through the self-service intake process and mitigate risk.
• Advanced EBI Tools for DACH Region AI-driven employment and business intelligence platform for DACH region HR teams providing real-time automated income and employment verifications with integrated payroll data from DATEV and SAP SuccessFactors; 85% of verifications complete in under 5 minutes.

Quantifiable outcome

• Verification times cut by up to 40% for DACH region businesses
• +5 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• TrimblecoreTechnology or Integration · 4 June 2026Trimble integrated The Work Number from Equifax into its Trimble Vista and Trimble Spectrum financial management software, enabling automated income and employment verifications for construction industry customers. The integration is provided at no additional cost and aims to reduce administrative burden, minimize liability and fraud risk, and improve efficiency for HR professionals.
• PSG (Vault Verify)coreStrategic or Co-development Partner · 21 November 2025Equifax Workforce Solutions acquired Vault Verify from PSG, transferring the automated employment verification business to Equifax Workforce Solutions. The acquisition is part of a broader trend of consolidations in the workforce verification and employment services sector.
• ADPcoreTechnology or IntegrationADP is a partner that integrates with Equifax Workforce Solutions. Nearly 5 million employers contribute data directly or through payroll providers like ADP to The Work Number database.
• WorkdaycoreTechnology or IntegrationWorkday is listed as a valued partnership integration, enabling customers to access Equifax Workforce Solutions products through Workday's HR platform.
• UKGcoreTechnology or IntegrationUKG is a partner integration providing seamless access to Equifax Workforce Solutions verification and compliance services through UKG HR and payroll platforms.
• OraclecoreTechnology or IntegrationOracle is a valued integration partner enabling access to Equifax Workforce Solutions products through Oracle HCM and payroll systems.
• SAP SuccessFactorscoreTechnology or IntegrationSAP SuccessFactors is a European payroll data partner integrated with the EBI platform for real-time payroll data, supporting DACH region verifications.
• DATEVcoreTechnology or IntegrationDATEV is a German payroll data provider integrated with the EBI platform for real-time payroll data in the DACH region, supporting verification workflows.
• iCIMSminorChannel Partner/ Reseller/ DistributoriCIMS is listed as a partner integration for Equifax Workforce Solutions, providing candidate verification and onboarding solutions.
• AlightminorChannel Partner/ Reseller/ DistributorAlight is a partner that integrates and resells Equifax Workforce Solutions products, including The Work Number.
• OneSourceminorChannel Partner/ Reseller/ DistributorOneSource is a partner providing tax credit and compliance solutions integrating with Equifax Workforce Solutions.
• ProliantminorChannel Partner/ Reseller/ DistributorProliant is a partner integrating and reselling Equifax Workforce Solutions products through its HR and payroll platform.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Plaid: Plaid is a fintech data network connecting bank accounts, payroll, and employment data to lenders and applications. Its income and employment verification products compete with The Work Number, particularly for fintech and gig-economy use cases.
• Checkr: Checkr is a modern, API-first background screening platform that has expanded into employment and income verification. It targets the same HR buyers as Equifax Workforce Solutions with a developer-friendly model, representing a growing competitive threat.
• Argyle: Argyle provides real-time income and employment data via direct payroll integrations, primarily serving lenders and consumer finance apps. It is an emerging API-first alternative to The Work Number for income verification.

Broad incumbents

• UKG (Ultimate Kronos Group): UKG provides HCM, payroll, and workforce management for mid-market and enterprise employers. Its compliance and onboarding modules overlap with I-9 HQ and ACA HQ, and it is both a competitor and an integrated distribution channel for Equifax verification services.
• Workday: Workday is a leading cloud HCM platform serving large enterprises. Workday HCM competes for the same HR compliance budget as PeopleHQ, and is both a competitor and integration partner through which Equifax verification and I-9 services are delivered.
• ADP (Automatic Data Processing): ADP is the largest US payroll and HR services provider, offering RUN, Workforce Now, and Vantage HCM. It overlaps directly with Equifax Workforce Solutions on employment/income verification, tax credits, and HR compliance, while running a much broader payroll/HRIS franchise.
• Oracle HCM Cloud: Oracle HCM Cloud is a full-suite enterprise HCM platform used by global employers. It competes in HR compliance and onboarding while also serving as an integration partner for Equifax Workforce Solutions verification and I-9 offerings.
• SAP SuccessFactors: SAP SuccessFactors is a global enterprise HCM suite that competes in HR compliance and is also an integration partner for the EBI platform in DACH, supplying real-time payroll data that underpins Equifax's European verification product.

Direct peers

• HireRight: HireRight is a global background screening provider serving enterprise and mid-market employers. It competes head-on with the Equifax Talent Report and I-9 compliance offerings for employer HR compliance budgets.
• Sterling (Sterling Talent Solutions): Sterling provides background screening, identity, and employment verification services to employers. It directly competes with Equifax's Talent Report suite and The Work Number on pre-hire and ongoing employment/income verification.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Equifax Workforce Solutions