HealthExpress 365

What HealthExpress 365 does

HealthExpress 365 is a privately held, direct-to-consumer telehealth and healthcare benefits platform founded in 2020 and headquartered in Centennial, Colorado. The company offers a bundled subscription membership (not health insurance) providing 24/7/365 access to U.S. board-certified teledoctors, therapists, and counselors via video visits accessible from computer, TV, or mobile phone. The core product suite includes Teledoctor 24/7/365, Prescription Savings ($5 for over 80% of most prescribed generic medications), an annual In-Home Health Test, Behavioral & Mental Health services, and Medical Bill Negotiation, all managed through the 365Members Health Portal. The family plan covers up to 7 members across different households, a structurally unusual design intended to broaden the addressable unit.

The underlying technology is a telehealth platform with an integrated member portal handling doctor visits, prescriptions, labs, treatment plans, and family health profiles. Prescriptions are fulfilled via a local pharmacy network or home delivery, while medical bill negotiation operates as an administrative service that interfaces with healthcare providers on behalf of members. The company monetizes through recurring subscription fees, targeting uninsured and underinsured U.S. consumers and families priced out of traditional insurance or facing high deductibles. Distribution is conducted direct-to-consumer via the website, a toll-free support line, organic social media, and a content blog; no enterprise or employer channel is disclosed.

HealthExpress 365 positions itself against the U.S. healthcare affordability crisis, citing that two-thirds of personal bankruptcies are tied to medical bills. Operationally, the company is small (1-10 employees), bootstrapped with no disclosed funding rounds, and maintains a BBB Business Review as its primary third-party credential. No AI/ML capabilities, patents, enterprise customers, or institutional investors are referenced in available sources.

Name

HealthExpress 365

Legal name

HealthExpress 365, Inc.

Website

https://healthexpress365.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

HealthExpress 365 is a privately held direct-to-consumer telehealth platform offering subscription-based access to board-certified teledoctors, $5 prescriptions, in-home health tests, mental health therapy, and medical bill negotiation for uninsured and underinsured U.S. individuals and families.

Ownership category

akta.pro rank

Product category

Telehealth & Consumer Healthcare Benefits

NAICS

Offices of Physicians, Mental Health Specialists (621112), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industry

Behavioral Health & Psychiatry Virtual Care (Payer Network) (HLALACAC)

Keywords

• Telehealth services
• Virtual doctor consultations
• Prescription savings programs
• Online behavioral therapy
• Medical bill negotiation

Headquarters

HQ city

Parker

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Health Benefits Membership Program: Subscription-based health benefits program providing unlimited access to teledoctors, mental health services, prescription savings, in-home health testing, and medical bill negotiation. Family plans cover up to 7 members.
2. Prescription Savings: Over 80% of most prescribed medications available for $5, fulfilled at local pharmacies nationwide or delivered to members' homes. Savings on prescriptions offset membership costs.
3. Medical Bill Negotiation: Negotiation services on behalf of members to reduce existing medical bills and arrange payment terms. Members enter invoices through the online system.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

HealthExpress 365 sells a subscription health benefits program that bundles 24/7/365 virtual doctor visits, behavioral and mental health therapy, $5 generic prescription savings, an annual in-home health test, and medical bill negotiation services. Members access and manage all services through the 365Members Health Portal, with a family plan covering up to 7 members across different households and zero copays on teledoctor consultations.

Product overview

HealthExpress 365 is a telehealth and healthcare benefits platform offering a unified suite of services including Teledoctor 24/7/365 (virtual doctor consultations), Prescription Savings ($5 medications), In-Home Health Test (annual diagnostic screening), Behavioral & Mental Health services (therapy and counseling), Medical Bill Negotiation, and a 365Members Health Portal for managing all services. The platform provides 24/7/365 access to board-certified doctors and mental health professionals with no copays, accessible via computer, TV, or mobile phone.

Differentiator

Problem solved

Functional benefit

Products and services

• Teledoctor 24/7/365 Unlimited virtual access to U.S. board-certified teledoctors for medical consultations and prescriptions, delivered via live video visit on computer, TV, or mobile phone with zero copays. Targeted at individuals and families seeking affordable, on-demand primary care without traditional insurance.
• Prescription Savings Membership benefit providing over 80% of the most prescribed generic medications for $5, fulfilled at local pharmacies nationwide or delivered to the member's home. Targeted at cost-sensitive consumers and families who need predictable, low prescription costs outside traditional insurance.
• In-Home Health Test Annual at-home health test kit that detects irregularities in vital organs along with diabetes, cholesterol, and many forms of cancer, with confidential results delivered to the member portal within 5–7 days. Included at no additional cost with membership and intended for adult members seeking proactive, insurance-free health screening.
• Behavioral & Mental Health Teletherapy and counseling services for behavioral and mental health conditions including depression, anxiety, stress, grief, PTSD, and addiction, delivered via live interactive video visits by licensed therapists, psychologists, and psychiatrists. Targeted at members needing accessible mental health support without insurance-based barriers.
• Medical Bill Negotiation Service in which HealthExpress 365 negotiates directly with doctors, specialists, hospitals, and care providers on behalf of members to reduce existing, future, and upcoming medical bills and arrange favorable payment terms. Members submit invoices through an online system; targeted at consumers facing high medical debt or collections who cannot afford traditional legal or advocacy services.
• 365Members Health Portal Secure online member portal that consolidates all HealthExpress 365 services—doctor visits, prescriptions, labs, mental health, bill negotiation, medical history, treatment plans, and family health profiles—into a single interface accessible from phone, computer, or smart TV. It serves as the central access point and onboarding surface for the company's subscription members.

Quantifiable outcome

• Over 80% of most prescribed medications available for $5
• +4 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Board-Certified Healthcare ProviderscoreOthersNetwork of U.S. board-certified teledoctors, therapists, psychiatrists, and counselors providing 24/7/365 access to members. Services include doctor consultations, behavioral health assessments, diagnosis, and therapy via live video visits.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• K Health: Subscription-based virtual primary care platform offering 24/7 access to clinicians and prescriptions at a flat monthly fee. Directly comparable subscription teledoctor model and affordability focus.
• Sesame: Marketplace-style DTC platform offering affordable telehealth and in-person visits, with transparent pricing and prescription discounts. Closest peer on the value positioning to uninsured/underinsured consumers.
• Ro: DTC telehealth subscription platform covering primary care, mental health, and pharmacy across multiple verticals. Comparable bundled subscription model, though at much larger scale and venture-backed.
• Hims & Hers Health: Public DTC telehealth subscription platform offering virtual consultations, prescriptions, and mental health services to consumers. Most comparable on the bundled subscription model and direct-to-consumer motion, though at vastly larger scale.

Emerging players

• Talkspace: DTC and payer-channel virtual therapy and psychiatry subscription. Comparable on behavioral health subscription model; differs in heavier B2B orientation and lack of primary care bundling.
• Goodbill: DTC medical bill negotiation and patient advocacy service that reduces hospital and provider bills. Directly comparable on the medical bill negotiation component of the bundle.
• BetterHelp: DTC subscription therapy platform offering unlimited messaging and live sessions. Directly comparable on the mental health subscription component but lacks the bundled primary care offering.

Broad incumbents

• Teladoc Health: Largest US telehealth incumbent offering 24/7 virtual care across primary, mental, and chronic conditions primarily to employers, insurers, and health systems. Overlaps on the 24/7 teledoctor concept but does not target uninsured DTC consumers.
• Amwell: Enterprise telehealth platform serving health systems, insurers, and employers with virtual care infrastructure. Overlaps technologically with HealthExpress 365's telemedicine backbone, though operating primarily B2B.

Others

• Costco Pharmacy / Rx discount programs: Membership-based pharmacy discount programs offering low-cost generics to consumers. Comparable on the $5 prescription positioning though not integrated with virtual care.

Market position

Weaknesses4 records

Competitive moat3 records

Customer concentration

• Xtwitter.com/heathexpress365
• YouTubeyoutube.com/c/healthexpress365
• Facebookfacebook.com/healthexpress365
• LinkedInlinkedin.com/company/healthexpress365
• Instagraminstagram.com/healthexpress365

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthExpress 365