FraudLabs Pro Fraud Prevention Solution
- Company typePrivate
- Founded2013
- HeadquartersPulau Pinang, Malaysia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
FraudLabs Pro Fraud Prevention Solution firmographics
Firmographics- Name
- FraudLabs Pro Fraud Prevention Solution
- Legal name
- Hexasoft Development Sdn. Bhd.
- Website
- https://fraudlabspro.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
FraudLabs Pro Fraud Prevention Solution industry classification
Industry- Product category
- Fraud Detection Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Credit Bureaus (561450), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- akta.pro primary industry
- Fraud Prevention, Risk & Chargeback Management (CRAFALAE)
- akta.pro secondary industries
- Risk Scoring, Decisioning & Orchestration (FSAMALAB), Fraud Detection & Transaction Monitoring (FSAMALAA), Risk, Fraud & 3DS Orchestration for Payments (FSAGABAL), Fraud Detection & Prevention (payments fraud, account takeover, scams) (FSAGAFAE)
Keywords
Where FraudLabs Pro Fraud Prevention Solution is headquartered
LocationHeadquarters
- HQ city
- Pulau Pinang
- HQ country
- Malaysia
- HQ region
- Asia
Offices1 record
Markets served
FraudLabs Pro Fraud Prevention Solution business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- API Query Subscriptions: Merchants pre-pay for monthly API query credits based on subscription plans. Usage is measured by number of order validations screened. Free Micro Plan provides 500 queries monthly with option to upgrade to paid plans.
- SMS Verification Add-On: Additional paid add-on service for SMS verification capabilities, billed separately from base subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Micro Plan - Free |
| Subscription | Monthly | Paid Plans |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
FraudLabs Pro Fraud Prevention Solution product offering
Product offeringCore offering
FraudLabs Pro is a SaaS-based fraud detection and prevention solution for online merchants that screens e-commerce orders in real time, returning a fraud score and APPROVE/REVIEW/REJECT status. It validates IP geolocation, email, billing/shipping addresses, credit card BIN, device fingerprint, transaction velocity, anonymous proxies, and blacklisted data, and is delivered via REST API, ready plugins for 21+ e-commerce platforms, and mobile apps. The offering is built and operated by Hexasoft Development Sdn. Bhd. and leverages a global merchant network that shares fraud attempt data to improve detection accuracy.
Product overview
FraudLabs Pro Fraud Prevention Solution is a SaaS fraud detection platform (built by Hexasoft Development Sdn. Bhd.) that helps e-commerce businesses prevent payment fraud (CNP fraud) and reduce chargebacks. The core platform is the FraudLabs Pro Core Platform, which provides real-time transaction screening via a REST API and returns a fraudlabspro_score and APPROVE/REVIEW/REJECT status. Merchants can access the platform via native plugins for major e-commerce platforms (Shopify, WooCommerce, BigCommerce, OpenCart, Magento, PrestaShop, WHMCS, Ecwid, Shopware), a REST API with SDKs in 13+ languages, mobile apps for iOS and Android, and AI interfaces (ChatGPT Bot and MCP AI Agent). The product portfolio includes a paid SMS Verification Add-On for phone-based order re-authentication, and Advanced Analytics Reports for network graph analysis, anomaly detection, and fraud pattern visualization. A free Micro Plan with 500 monthly queries and a 14-day Medium Trial is available for onboarding.
Differentiator
Problem solved
Functional benefit
Products and services
- FraudLabs Pro Core Platform The central SaaS fraud detection platform that screens e-commerce orders in real time using machine learning, returning a fraudlabspro_score (0-100), an APPROVE/REVIEW/REJECT status, and detailed validation across IP geolocation, billing/shipping address, email, phone, credit card BIN, device fingerprint, transaction velocity, and blacklists. The global merchant network shares fraud data across merchants to improve detection accuracy, and the platform is delivered via REST API, e-commerce plugins, and mobile apps.
- FraudLabs Pro Micro Plan
- FraudLabs Pro REST API
- SMS Verification Add-On
- FraudLabs Pro Mobile App (iOS)
- FraudLabs Pro Mobile App (Android)
- FraudLabs Pro ChatGPT Bot AI-powered conversational interface that lets merchants interact with FraudLabs Pro via ChatGPT, enabling natural language queries for fraud data, order status checks, and access to fraud intelligence as part of the AI & LLM Ecosystem category.
- FraudLabs Pro MCP AI Agent Model Context Protocol (MCP) server that exposes FraudLabs Pro fraud screening capabilities to AI agents and autonomous systems, enabling AI agents to query fraud data, make screening decisions, and integrate fraud intelligence into automated AI-driven workflows as part of the AI & LLM Ecosystem category.
- Advanced Analytics Reports Suite of analytics features that helps merchants visualize fraud patterns and make data-driven decisions, including User Network Graph for linked-entity fraud ring analysis, User Transaction Overview, Location Distribution, Fraud Score Distribution, Hourly Sales Anomaly Detection, User Behavior Anomaly Detection, Email Pattern Anomaly Detection, Anonymous Proxy Report, and Payment Mode Report.
Quantifiable outcome
- Manual review reduced to 2.5% of total transactions
- +2 more outcomes
Companies that use FraudLabs Pro Fraud Prevention Solution
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
FraudLabs Pro Fraud Prevention Solution technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability4 records
Feature6 records
FraudLabs Pro Fraud Prevention Solution partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- StripecoreStripe serves as the payment gateway for FraudLabs Pro subscriptions. FraudLabs Pro uses Stripe's Internet Payment Service operated by Stripe Payments Malaysia Sdn. Bhd. to process customer subscription payments.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
FraudLabs Pro Fraud Prevention Solution competitors and assessment
Company assessmentDirect peers
- Riskified: Riskified provides an AI-powered fraud management and chargeback guarantee platform for e-commerce merchants. It is a direct competitor in the online CNP fraud prevention space, typically serving enterprise retailers but overlapping with FraudLabs Pro's core use case.
- MaxMind: MaxMind provides IP geolocation, proxy detection, and identity/transaction risk data — capabilities that are core components of FraudLabs Pro's fraud validation (IP geolocation, anonymous proxy, blacklist checks). Many FraudLabs Pro merchants use MaxMind data as part of their stack.
- Signifyd: Signifyd offers a chargeback guarantee and fraud prevention solution for e-commerce merchants. It directly competes with FraudLabs Pro in online payment fraud screening and chargeback reduction, but typically targets mid-market and enterprise merchants with a guarantee-based model.
- Sift: Sift provides an AI-driven fraud detection and prevention platform for e-commerce and digital businesses, returning risk scores for transactions. It competes directly with FraudLabs Pro across online merchants and uses a similar ML-based risk scoring approach with a global data network.
- Kount: Kount (an Equifax company) provides AI-driven fraud prevention, chargeback management, and identity verification for e-commerce. It competes directly with FraudLabs Pro across payment fraud detection and transaction monitoring for online merchants.
- ClearSale: ClearSale provides CNP fraud prevention and chargeback protection for e-commerce merchants. It directly competes with FraudLabs Pro on payment fraud screening, with a focus on manual review plus AI hybrid models for online retailers.
- Vesta: Vesta provides real-time payment fraud decisioning and chargeback protection for e-commerce, telcos, and financial services. It competes directly with FraudLabs Pro on transaction-level fraud screening with an ML-based approval/review/reject decisioning framework similar to FraudLabs Pro's fraudlabspro_status output.
- SEON: SEON provides digital fraud prevention and AML compliance using digital footprint analysis and device intelligence. It is a direct SMB-friendly competitor to FraudLabs Pro with similar API-first delivery and fraud scoring output.
Broad incumbents
- Ekata (Mastercard): Ekata, a Mastercard company, provides identity verification and risk data for digital commerce. It is a broad incumbent with overlapping capabilities (email, phone, address risk signals) that compete with FraudLabs Pro's identity-based fraud validation features.
- Stripe Radar: Stripe Radar is a fraud prevention product built into Stripe's payment processing platform. It is a broad incumbent competitor to FraudLabs Pro for merchants using Stripe, with native payment data advantages that can disintermediate point-solution fraud tools.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
FraudLabs Pro Fraud Prevention Solution social profiles
Digital presenceFraudLabs Pro Fraud Prevention Solution compliance and trust
Trust signalCompliance4 records
FraudLabs Pro Fraud Prevention Solution financial estimates
Financial estimateRevenue estimate
Valuation estimate
FraudLabs Pro Fraud Prevention Solution leadership team
Management profileNumber of profiles
Profiles1 record
FraudLabs Pro Fraud Prevention Solution funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FraudLabs Pro Fraud Prevention Solution M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FraudLabs Pro Fraud Prevention Solution
What does FraudLabs Pro Fraud Prevention Solution do?
FraudLabs Pro is a SaaS-based fraud detection and prevention solution for online merchants that screens e-commerce orders in real time, returning a fraud score and APPROVE/REVIEW/REJECT status. It validates IP geolocation, email, billing/shipping addresses, credit card BIN, device fingerprint, transaction velocity, anonymous proxies, and blacklisted data, and is delivered via REST API, ready plugins for 21+ e-commerce platforms, and mobile apps. The offering is built and operated by Hexasoft Development Sdn. Bhd. and leverages a global merchant network that shares fraud attempt data to improve detection accuracy.
Is FraudLabs Pro Fraud Prevention Solution a public or private company?
FraudLabs Pro Fraud Prevention Solution is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was FraudLabs Pro Fraud Prevention Solution founded?
FraudLabs Pro Fraud Prevention Solution was founded in 2013. It employs 1 to 10 people.
Where is FraudLabs Pro Fraud Prevention Solution based?
FraudLabs Pro Fraud Prevention Solution is headquartered in Pulau Pinang, Malaysia, in the Asia region.
How does FraudLabs Pro Fraud Prevention Solution make money?
Two revenue lines are on record. API Query Subscriptions are the primary driver. The others are SMS Verification Add-On.
Who are FraudLabs Pro Fraud Prevention Solution's main competitors?
Direct peers on record are Riskified, MaxMind, Signifyd, Sift, Kount, ClearSale, Vesta and SEON. Broad incumbents are Ekata (Mastercard) and Stripe Radar.
Does FraudLabs Pro Fraud Prevention Solution have an API?
Yes. FraudLabs Pro provides a REST API (v2.0.0) for real-time fraud screening. The Screen Order API accepts order data (IP address, billing/shipping addresses, email, phone, credit card BIN, device fingerprint) and returns a fraudlabspro_score (0–100), fraudlabspro_status (APPROVE/REVIEW/REJECT), plus detailed validation results for IP geolocation, proxy detection, blacklists, email, phone, billing/shipping address match, card BIN, and device malware exploit. The API also supports a Payment Feedback API and a User Transaction API for account takeover protection. Sample code and SDKs are provided in multiple languages. A sandbox/demo environment is available. API queries are billed per use; a free Micro plan with 500 queries/month is offered. Developer documentation is at www.fraudlabspro.com/developer/api/screen-order.
What industry is FraudLabs Pro Fraud Prevention Solution in?
FraudLabs Pro Fraud Prevention Solution's product category is Fraud Detection Software. Its primary akta.pro industry code is CRAFALAE, Fraud Prevention, Risk & Chargeback Management, with a secondary code of FSAMALAB, Risk Scoring, Decisioning & Orchestration. Its NAICS code is 522320.