What ConnectID does

ConnectID is a digital identity verification platform developed by Australian Payments Plus, the operator of Australia's national payments infrastructure. Headquartered in Sydney and operating exclusively in Australia, ConnectID enables consumers to confirm identity details through their existing bank enrollment data at four major Australian banks (CommBank, NAB, ANZ, and Westpac), eliminating the need to share physical identity documents such as passports or driver's licenses. Use cases span mobile and internet service sign-ups, library memberships, rental applications, and age verification for online services.

The platform operates on a B2B2C model, sitting between Australian banks (which supply verified identity attributes) and relying parties such as retailers and service providers (which consume verification outcomes). Distribution is delivered through three channels: direct banking network integration, a flagship retail rollout in Telstra stores (nationally launched in June 2026), and API-based integration partnerships with compliance platforms such as Persona for age-assurance use cases. ConnectID was assessed at Technology Readiness Level 9 following the 2025 Australian Age Assurance Technology Trial, signaling production-grade readiness for regulated age-verification workflows under Australia's online safety legislation.

Commercially, ConnectID is an early-stage private subsidiary of Australian Payments Plus, with a headcount of 11-50 employees and a transaction-fee revenue model that is not publicly priced. The company's strategic positioning is anchored on regulatory alignment, the depth of its bank network, and privacy-preserving minimal data disclosure (e.g., sharing only an 'over 18' assertion rather than underlying identity documents).

Name

ConnectID

Legal name

ConnectID

Website

https://connectid.com.au

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

ConnectID is an Australian Payments Plus digital identity exchange that lets consumers verify their identity using existing bank enrollment data from major Australian banks, serving use cases like telecom sign-ups and age-assurance compliance through partners including Telstra and Persona.

Ownership category

akta.pro rank

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Identity Verification Services: ConnectID provides digital identity verification services to businesses (e.g., Telstra, retailers) enabling them to verify customer identity through participating banks, likely on a transaction or service fee basis.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

ConnectID is a digital identity verification platform developed by Australian Payments Plus that enables users to confirm key identity details through their existing bank enrollment with major Australian banks rather than sharing physical documents such as passports or driver's licenses. The service supports general identity verification for everyday use cases such as mobile/internet sign-ups, library membership, and rental applications, and also powers privacy-first age verification (returning only minimal proofs such as "over 16" or "over 18") to help businesses comply with Australia's online safety legislation.

Product overview

ConnectID is a digital identity exchange platform developed by Australian Payments Plus. It enables users to verify their identity through their existing bank enrollment data (from participating banks including CommBank, NAB, ANZ, and Westpac) without sharing sensitive physical documents like passports or driver's licenses. The platform supports various everyday use cases from mobile/internet service sign-ups to library membership and rental applications, and integrates with third-party solutions like Persona for age verification compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• ConnectID Digital identity verification platform that lets consumers confirm key identity details through their existing bank enrollment with major Australian banks (CommBank, NAB, ANZ, Westpac) without sharing physical documents, used by enterprises such as Telstra for customer sign-up.
• ConnectID Privacy-First Age Verification Age verification service that returns only minimal age proofs (e.g., over 16 or over 18) using existing bank enrollment data, enabling online platforms to comply with Australian age-assurance requirements without handling sensitive identity documents.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Six partnerships are on record, tiered flagship and core.

• TelstraflagshipChannel Partner/ Reseller/ Distributor · 10 June 2026ConnectID launched nationally in Telstra stores, enabling customers to verify their identity using their bank when signing up for mobile or internet services. The solution allows customers to confirm key details through their bank without sharing physical identity documents, streamlining the sign-up process.
• PersonacoreTechnology or IntegrationPersona integrated with ConnectID to help businesses comply with age assurance requirements under Australia's online safety legislation. The integration allows users to verify their age through existing bank enrollment data without sharing sensitive documents, sharing only minimal proof such as 'over 16' or 'over 18'. Both companies participated in the 2025 Australian Age Assurance Technology Trial and were assessed at Technology Readiness Level 9.
• CommBankcoreTechnology or IntegrationMajor Australian bank participating in the ConnectID network, providing identity verification data through existing customer enrollment.
• NABcoreTechnology or IntegrationMajor Australian bank participating in the ConnectID network, providing identity verification data through existing customer enrollment.
• ANZcoreTechnology or IntegrationMajor Australian bank participating in the ConnectID network, providing identity verification data through existing customer enrollment.
• WestpaccoreTechnology or IntegrationMajor Australian bank participating in the ConnectID network, providing identity verification data through existing customer enrollment.

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Direct peers

• Yoti: Digital identity platform focused on age verification, reusable ID, and privacy-first identity proofing. Directly comparable to ConnectID in age assurance capability and minimal-data-sharing design.
• Persona: Identity verification platform that integrates with ConnectID and is jointly positioned for Australia's age assurance compliance. Persona is a direct peer in the privacy-first identity verification category, particularly for age-gating and KYC use cases.
• itsme: Belgian digital identity app built on bank and government data, used for login, signing, and identity verification. Comparable to ConnectID in its bank-anchored identity exchange model and broad consumer use cases.
• BankID: Nordic bank-issued digital identity used across Sweden, Norway, and Finland for authentication and identity verification. Closest architectural analogue to ConnectID's model of leveraging bank enrollment as a national identity layer.
• OneID: UK-based digital identity network that uses bank-verified data to confirm consumer identity, mirroring ConnectID's bank-enrollment model. Highly comparable in approach (reusing existing KYC from banks) and in target use cases.
• myGovID: Australian government-issued digital identity used to access government services online. Competes with ConnectID for identity verification use cases in Australia, particularly where government or regulated transactions are involved.
• Australia Post Digital iD: Australian identity verification solution that competes with ConnectID in the domestic market, enabling consumers to verify identity across multiple use cases. Operates within a similar regulatory and customer environment.

Broad incumbents

• Jumio: Established global identity verification and KYC platform serving financial services, gaming, and other regulated industries. Competes with ConnectID for enterprise identity verification deals, particularly in age-gating and compliance use cases.
• ID.me: Large US-based digital identity network used by government agencies and enterprises for identity verification and group affiliation. Operates at much greater scale than ConnectID and competes for similar age-verification and identity-proofing use cases globally.

Regional players

• Singpass: Singapore national digital identity for residents to access government and private sector services. Architecturally similar to ConnectID as a nationally scaled identity exchange, but operates in a different geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ConnectID