Pisys

Name

Pisys

Legal name

Pisys.net Ltd

Website

https://pisys.net

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

akta.pro secondary industries

Security Operations Center (SOC) as a Service (BPAEADAB), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Managed IT services
• IT support
• Cybersecurity services
• Cloud computing
• Business continuity

Headquarters

HQ city

Swansea

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Managed IT Support Contracts: Monthly managed IT support contracts with 30-day rolling terms. Services include remote and onsite support, system monitoring, maintenance, and security management.
2. Professional Services: One-time services including IT consultancy, system design and implementation, IT training, cloud migration, and project-based work.
3. Hardware and Software Sales: Sale of IT equipment including computers, printers, networking hardware, and software licenses as part of comprehensive IT solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Pisys is a UK managed IT services provider that delivers fully managed IT support, cybersecurity, business continuity/disaster recovery, cloud computing, VOIP phone systems, broadband, and mobile security/connectivity to small, mid-market and large UK businesses on flexible 30-day rolling contracts. Services are delivered remotely and onsite by a team of certified engineers using a Security Operations Centre and industry-leading third-party platforms. Add-on offerings include Cyber Essentials certification guidance, IT training, and Robotic Process Automation (RPA).

Product overview

Pisys is an IT managed services provider offering a unified portfolio of IT support, cybersecurity, and cloud solutions. The core offering consists of managed IT support, cybersecurity services, business continuity/disaster recovery, cloud computing (Azure/AWS/Microsoft 365/Google Workplace), VOIP phone systems, broadband, and mobile security. Add-on services include Cyber Essentials certification guidance, IT training, and RPA (Robotic Process Automation). Supporting platforms include the Pisys Helpdesk for ticketing and support, a Client Portal for communication, a Trust Center for security transparency, and Pisys eCampus for staff/customer education. The company operates across UK and Scotland with a sub-brand PiSYS focused on cybersecurity training.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Fully managed IT support services for UK businesses, with remote and onsite engineers working either alongside existing IT resources or serving as the dedicated outsourced IT team. Includes helpdesk, system monitoring, maintenance, and patch management.
• Cybersecurity Services Comprehensive cybersecurity solutions including 24/7 threat monitoring via a Security Operations Centre, incident response, vulnerability management, and staff education on online threats. Uses Bitdefender, SentinelOne and AI network monitoring.
• Business Continuity & Disaster Recovery Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS) built on Datto technology to protect business data and enable rapid recovery after disruption.
• Cloud Computing Cloud solutions covering Microsoft Azure, AWS, Microsoft Office 365, and Google Workplace including migration, hosting, and ongoing management for UK businesses.
• VOIP Business Phone Systems Cloud-based business telephony (VOIP) solutions, including NFON, with features such as call transfers, mobile integration, and hunt systems, preparing businesses for the PSTN switch-off.
• Broadband Business broadband connectivity including leased lines, fibre, and SoGEA solutions with integrated security features for UK organisations.
• Mobile Security and Connectivity Secure mobile solutions delivered with EE, providing high-speed mobile connectivity with integrated cybersecurity for UK businesses.
• IT Training Staff education programs covering cybersecurity awareness, technology usage, and IT best practices for secure computing in client organisations.
• RPA – Robotic Process Automation Robotic Process Automation solutions that automate repetitive business processes to improve operational efficiency for client organisations.
• Cyber Essentials Certification Guidance and support services to help UK businesses achieve Cyber Essentials and Cyber Essentials Plus government-backed cybersecurity certification.
• Professional Services One-time IT consultancy, system design and implementation, cloud migration, IT training, and project-based work delivered alongside ongoing managed services contracts.
• Hardware and Software Sales Sale of IT equipment including computers, printers, networking hardware, and software licenses delivered as part of comprehensive IT solutions for clients.

Quantifiable outcome

• 97.1% of problems resolved remotely
• +3 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• EEcoreTechnology or IntegrationPisys partnered with EE to provide secure, high-speed mobile solutions to businesses across the UK. The partnership combines EE's industry-leading network with Pisys cybersecurity expertise, delivering tangible results for companies requiring mobile connectivity and security.
• DattocoreTechnology or IntegrationDatto Platinum Partner status - top 10% of Datto partners worldwide. Datto is a leading global provider of cloud-based software and technology solutions purpose-built for MSPs. The partnership provides access to best-in-class backup, disaster recovery, and business continuity solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner status indicating highest level of Microsoft partnership and expertise in delivering Microsoft solutions including Azure, Office 365, and Windows environments.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Cloud accreditation with certified practitioners providing cloud infrastructure expertise for hosting, migration, and cloud services.
• ComcencoreStrategic or Co-development PartnerComcen acquired Pisys in 2019, integrating the companies under The Comcen Group. Pisys operates as a Comcen company, combining resources and expanding service capabilities across South Wales and Scotland.
• ScotlandISminorStrategic or Co-development PartnerPisys Scotland joined ScotlandIS Best Practice Charter along with other Scottish MSPs to establish higher standards for the ITMSP industry, improving cybersecurity and service quality while promoting collaboration and innovation.
• Microsoft (at Tech Expo)minorGTM or Marketing PartnerMicrosoft participated as a manufacturer exhibitor at the Comcen Pisys Tech Expo, showcasing Windows 11 and engaging with customers.
• Zen (at Tech Expo)minorGTM or Marketing PartnerZen participated at Tech Expo discussing 'The Big Switch Off' and IT support processes.
• Lenovo (at Tech Expo)minorGTM or Marketing PartnerLenovo showcased cutting-edge technology solutions at the Comcen Pisys Tech Expo.

Scale indicators5 records

Recent moves6 records

Direct peers

• Quiss Technology (QBT): UK managed IT services provider offering IT support, cloud hosting and cyber security to UK SMEs and regulated businesses, with comparable services and customer base to Pisys.
• Littlefish: UK-based managed IT services and cybersecurity provider serving mid-market and enterprise customers, with a similar 24/7 helpdesk model and broad portfolio of managed support, security and cloud services, directly comparable to Pisys.
• Air IT: UK managed services provider offering IT support, cybersecurity, cloud and business continuity to SMEs and mid-market firms, with multi-region offices. Closely mirrors Pisys's service mix and customer segment.
• Bluebell Group (Bluebell IT Solutions): UK managed IT and cyber security MSP serving SMEs and regulated businesses, with comparable service breadth (helpdesk, cloud, cyber, VOIP) and customer profiles to Pisys.
• Netstar UK: UK-based managed IT support and cyber security provider for SMBs, offering remote/onsite support, cloud and VOIP. Similar size and customer profile to Pisys, with overlapping verticals.
• Caretower: London-based managed IT and cybersecurity MSP focused on UK SMEs and mid-market, providing SOC, compliance (ISO 27001, Cyber Essentials), and managed support services functionally identical to Pisys's core stack.
• ProActive IT (formerly Proactive IT Solutions): UK managed IT services company with comparable size and offerings (helpdesk, security, cloud, business continuity) targeting UK SMEs and regulated verticals, directly comparable to Pisys.
• Bamboo Technology Group: UK managed IT and cybersecurity provider serving mid-market organisations, with similar service-line breadth and a comparable focus on regulated verticals.

Broad incumbents

• Daisy Group: Large UK communications and IT services group offering managed IT, cloud, connectivity and security to mid-market and enterprise across the UK. A broader incumbent Pisys competes against for larger mid-market and enterprise accounts.
• Microsoft (Cyber, Cloud & Endpoint): Microsoft's own Defender, Azure, and Microsoft 365 security/stack increasingly bundles services Pisys wraps; large platform incumbent that compresses the addressable scope of pure-play MSPs like Pisys.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/pisys.net

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pisys