Arquitecsoft

Name

Arquitecsoft

Legal name

Arquitecsoft

Website

https://arquitecsoft.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Cali

HQ country

Colombia

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription: Software as a Service model with monthly or annual subscriptions for access to ARQ Business Suite platform and its modules. Pricing based on company size, number of users, or transaction volume.
2. Electronic Invoicing Services: DIAN-authorized technology provider for electronic invoicing, payroll, and support document services. Revenue from document processing and transmission.
3. Implementation Services: Implementation and consulting services for ARQ Business Suite deployment, including interfaces, integrations, and process optimization.
4. Multi-company Model Services: Multi-company business model for utilities sector enabling new revenue-generating opportunities for client companies.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Arquitecsoft develops and sells ARQ Business Suite, a SaaS ecosystem deployed on Oracle Cloud Infrastructure that helps public utility companies modernize commercial, administrative, and financial processes. The platform integrates modules for customer information management (CIS), document management (E-DOC), data reconciliation (DOMATCH), system integrations (IS), customer self-service portal (HABBIL), and ERP, complemented by standalone products FACTRO for electronic invoicing, SIPA for waste management, and ARQTAX for municipal tax management.

Product overview

Arquitecsoft offers ARQ Business Suite, a unified ecosystem of technology solutions for public utility companies (utilities) deployed as SaaS on Oracle Cloud Infrastructure. The suite comprises integrated modules: ARQ CIS for commercial management, ARQ E-DOC for document management, ARQ DOMATCH for reconciliation, ARQ IS for platform integrations, ARQ HABBIL for customer self-service portal, and ARQ ERP for administrative/financial management. Supporting products include FACTRO for electronic billing, SIPA for waste management operators, and ARQTAX for municipal tax management.

Differentiator

Problem solved

Functional benefit

Brands

• ARQ Business Suite: Ecosystem of technological solutions for efficient management of commercial, administrative, and financial processes, as well as integration with other platforms.
• FACTRO
• DOMATCH
• HABBIL
• ARQ CIS
• ARQ E-DOC
• ARQ IS
• ARQ ERP
• ARQTAX
• SIPA

Products and services

• ARQ Business Suite Core technology ecosystem platform deployed as SaaS on Oracle Cloud Infrastructure for public utility companies, managing commercial, administrative, and financial processes with integration capabilities. Highly parametrizable and adaptable platform designed for energy, gas, water, and sanitation sectors.
• ARQ CIS (Customer Information Systems) Customer information management solution for integral commercial process management including client administration, billing, collection, measurement, and service orders for utility companies.
• ARQ E-DOC (Gestión Documental) Electronic document management with native capabilities for incorporating and managing various document types across business processes, including electronic records and digital signatures.
• ARQ DOMATCH (Gestión de Conciliaciones) Data reconciliation platform that executes reconciliations between different data sources through configurable rules and processes, supporting commercial, financial, inventory, and payroll reconciliation.
• ARQ IS (Integration Services) Integration platform connecting ARQ Business Suite with external systems including ERP, EAM, GIS, OMS, SCADA, and MDM through REST/SOAP web services with OAuth2 authentication.
• ARQ HABBIL (Portal Autoservicio) Customer self-service portal with web platform and mobile app for utility customers to manage billing queries, payments, service requests, complaints, and financing plans.
• ARQ ERP (Gestión Administrativa y Financiera) Administrative and financial management solution with modules for payroll, ABC costing, accounting, budgeting, treasury, accounts payable/receivable, warehouses, and procurement for utility companies.
• FACTRO Electronic billing platform as part of ARQ Business Suite ecosystem, enabling secure and efficient transmission of electronic invoices and equivalent documents as a DIAN-authorized technology provider for over 400 companies.
• SIPA (Sistema Integral de Prestadores de Aprovechamientos) Integral system for waste management operators to optimize data management for tons reported to SUI, calculate waste tariffs, distribute collections to associations, and ensure CRA regulatory compliance.
• ARQTAX Municipal tax management solution for government entities covering property tax calculation, environmental surcharges, automated collection, payment agreements, and integration with financial entities and cadastral managers like Asobancaria and IGAC.

Quantifiable outcome

• 97% efficiency improvement in time windows for information access
• +7 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Oracle Cloud Infrastructure (OCI)coreTechnology or Integration · 1 January 2018Strategic alliance since 2018 for cloud infrastructure deployment. ArquitecSOFT's ARQ Business Suite is deployed entirely on Oracle Cloud Infrastructure (OCI), leveraging high availability, scalability, and security features. Partnership includes Oracle WebLogic Server, Oracle DB System Enterprise Edition, Oracle Label Security, Oracle Identity Cloud Service, Oracle Container Registry, Oracle DNS Services, and Object Storage services.
• Oracle Build PartnercoreStrategic or Co-development PartnerOracle Build Partner status enabling joint go-to-market activities and marketing through Oracle customer ecosystem. Present at Oracle events and featured on Oracle customer page.
• FiORTEkminorChannel Partner/ Reseller/ DistributorInternational partner company developing technology projects in Iberoamerica. Partner at XXVI Congreso Andesco event.
• DIAN (Dirección de Impuestos y Aduanas Nacionales)coreTechnology or IntegrationAuthorized technology provider by Colombian tax authority for electronic invoicing, electronic payroll, and support documents. Active participant in DIAN working groups for electronic document standards.

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• Oracle Utilities (Oracle Customer Care and Billing): Oracle's flagship utility CIS/billing product. Direct overlap with ARQ CIS and broader ARQ Business Suite for water, gas, and electric utilities globally; particularly relevant given Arquitecsoft's deep OCI partnership.
• MuleSoft (Salesforce): Leading enterprise iPaaS platform with deep utility-sector adoption. Competes with ARQ IS for the integration layer that connects CIS, ERP, GIS, OMS, and SCADA systems.
• SAP for Utilities (SAP IS-U / S/4HANA Utilities): SAP's industry solution for utility billing, customer management, and ERP. Competes with the ARQ ERP and ARQ CIS modules in large LatAm utility accounts and represents a major enterprise alternative.
• Software AG (webMethods / ARIS): Enterprise integration, API management, and IoT platform with utility-sector presence; competes with ARQ IS for the integration backbone in large utility deployments.
• Tibco (TIBCO Connected Intelligence): Provides integration and iPaaS-style middleware comparable to ARQ IS, used by large enterprises including utilities for system interoperability and API management.

Regional players

• Avanxo: Andean-region-focused Salesforce and enterprise cloud integrator with utility and public-sector projects in Colombia and Peru; competes for digital transformation engagements alongside Arquitecsoft.
• Solvex (BPM Latam): Costa Rica-based IT services company with utility-sector ERP and integration deployments across Central America; overlaps with Arquitecsoft's regional expansion strategy into Guatemala and beyond.
• Procalidad Prosis: LatAm IT services and ERP/CIS consulting firm active in utility and public-sector projects; overlaps with Arquitecsoft's implementation and systems integration work.

Direct peers

• Open International (Open Smartflex): LatAm-headquartered vendor of customer information and billing systems for utilities, with strong presence in Colombia and other Spanish-speaking countries — a direct competitor to ARQ CIS.
• Vertex (Vertex Suite for Utilities): Tax compliance, e-invoicing, and ERP-adjacent solutions overlapping with FACTRO and ARQTAX; serves Latin American markets including Colombia and competes for the regulatory compliance wallet.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/arq_soft
• YouTubeyoutube.com/channel/UCfTTo6RDGwW09viQMtwL4AQ
• Facebookfacebook.com/Arquitecsoft
• LinkedInlinkedin.com/company/arquitecsoft-arq
• Instagraminstagram.com/arquitecsoft

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arquitecsoft