Payroll Office of America

What Payroll Office of America does

Payroll Office of America (POA) is a privately held U.S. financial services firm founded in 2004 and headquartered in Longwood, Florida, that delivers outsourced payroll processing, tax filing, human resources management, workers' compensation administration, and benefits services to small and mid-sized businesses. The company markets itself as an alternative to national payroll providers (ADP, Paychex) by emphasizing personalized service, dedicated account teams, and live phone-based support rather than a fully self-serve digital model.

The core product is the e-workforce Solutions platform, a cloud-based HRMS that combines a Payroll Module with real-time calculation, employee self-service portal, and built-in multi-jurisdictional tax table updates. Add-on modules cover Time & Attendance, HRMS document and performance management, Benefit Management, Applicant Tracking, paperless Onboarding (W-4 and I-9), Performance Management, ACA Compliance Management, automated Tax Filing (W-2 and 1099, including IRS correspondence), Pay-As-You-Go Workers' Compensation reporting, and 401k Retirement Reporting. Employee self-service access is delivered through a third-party integration with EntTimeOnline.

Revenue is generated on a subscription/recurring basis through subscription and managed-services fees on payroll runs, tax filings, HR software access, and workers' compensation administration, with an additional affiliate/referral revenue stream from an insurance agent/broker referral program. POA distributes these services through an inside sales team reachable via dedicated sales and support phone lines, six physical offices across Florida, Georgia, and California, an SEO-optimized website with a content blog, and an insurance agent commission channel.

Name

Payroll Office of America

Legal name

Payroll Office of America

Website

https://poausa.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Payroll Office of America provides outsourced payroll processing, tax filing, HR management, and workers' compensation administration to small and mid-sized U.S. businesses via its cloud-based e-workforce Solutions platform, distributed through direct sales, regional offices, and insurance broker referrals.

Ownership category

akta.pro rank

Headquarters

HQ city

Longwood

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Payroll Processing Services: Full-service payroll processing including automated calculations, tax withholding, garnishments, direct deposit, and compliance handling. Recurring revenue model based on per-payroll or subscription pricing.
2. Tax Filing Services: Full service payroll tax reporting and payments including W2 and 1099 processing. Handling correspondence with IRS, state, and local jurisdictions.
3. HRMS and Software Access: HR management system access including benefit management, time & attendance, performance management, and compliance tools. Integrated with payroll platform.
4. Workers' Compensation Administration: Workers' comp premium administration through 'Pay As You Go' program integrated with payroll processing. Monthly carrier reports filed for clients.
5. Retirement Reporting: 401k plan integration with payroll for contribution management and retirement reporting benefits.
6. Agent Partnerships / Referral Revenue: Insurance agents and brokers earn payroll commission by referring clients to POA. Provides cross-selling opportunity for insurance partners.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

No source-attributed description of the core offering is available in the supplied input. The only content provided within the marked "Information" block is a model reasoning outline that lacks any resolvable WX-prefixed source identifiers, so per the extraction rules no specific offering statements can be emitted.

Product overview

Payroll Office of America offers a unified payroll and HR platform under the e-workforce Solutions brand, combining a core Payroll Module with multiple integrated add-on modules. The platform includes Time & Attendance and HRMS as primary workforce management modules, complemented by specialized services such as Automatic Tax Filing, ACA Management, Workers' Comp Reporting, Retirement Reporting, Benefit Management, Applicant Tracking, Onboarding Checklists, and Performance Management. Additional services include Insurance Partnership through Insurance Office of America and Carrier Partnerships for workers' compensation. The architecture is modular, allowing businesses to customize services to fit their individual needs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 33% of employers make payroll errors each year according to IRS study, resulting in billions in amendments - POA's automated system helps reduce this
• +1 more outcomes

Named customers3 records

Segments2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• Insurance Office of America (IOA)coreChannel Partner/ Reseller/ DistributorAffiliated with Insurance Office of America, a prominent insurance broker partnered with multiple insurance companies. IOA partnership allows POA to offer clients a wide array of commercial insurance and create policies custom tailored to unique requirements as businesses grow and change.
• Workers' Compensation Carrier PartnerscoreOthersPOA has partnerships with over 25 workers' compensation insurance carriers for their 'Pay As You Go' program. Carrier partners include All Risks Limited/Everest National, Amerisafe, AmTrust North America, Builders Insurance Group, CNA, Travelers, Hartford, State Compensation Insurance Fund, and others. POA administers workers' comp premiums through payroll processing per negotiated rates.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Patriot Software: Affordable online payroll and HR software for U.S. small businesses offering full-service payroll and tax filing — a direct SMB-pure-play competitor with a similar service-led approach.
• Paychex: Largest pure-play SMB/mid-market payroll and HR outsourcing competitor in the U.S., with comparable full-service payroll, tax filing, benefits, retirement, and workers' comp administration offerings — directly overlapping POA's product portfolio and customer segment.
• Square Payroll (Block): Payroll service aimed at small businesses, with particular strength in restaurants and hourly workforces — overlapping POA's restaurant-skewed customer base and full-service payroll offering.
• SurePayroll: Small-business-focused online payroll and tax-filing service owned by Paychex, targeting the same SMB segment as POA with online onboarding and full-service tax filing.
• Paycor: Mid-market-focused payroll and HCM SaaS provider with payroll, tax, time & attendance, benefits, and learning — closely aligned to POA's target mid-market segment and product suite.
• Gusto: Cloud-native SMB payroll, HR, and benefits platform with strong direct-to-customer motion and modern UX; competes with POA for the same small-business buyer with similar core payroll + HR + tax + benefits stack.
• Intuit QuickBooks Payroll: Payroll and tax-filing service tightly integrated with QuickBooks accounting; targets the very small business buyer where POA also competes on bundled payroll + HR + tax.

Emerging players

• Insperity: PEO providing co-employment HR outsourcing including payroll, benefits, and risk management for SMB and mid-market — partial overlap with POA's HR + benefits stack, but with a fundamentally different co-employment model.
• TriNet: PEO focused on small and mid-market businesses offering full-service payroll, benefits, and HR under co-employment — competes with POA for HR-outsourced mid-market clients but bundles into a co-employment contract.

Broad incumbents

• ADP (Automatic Data Processing): Largest incumbent payroll/HCM vendor in the U.S. with deep mid-market and enterprise footprint across all 50 states; POA's positioning explicitly references ADP as the competitor it differentiates against via personalized service.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/_poausa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Payroll Office of America