What Syncoria does

Syncoria Incorporated is a Toronto-based Odoo Gold Partner providing end-to-end ERP implementation, customization, integration, and support services to small and mid-sized businesses primarily across Canada and North America. Founded in 2004, the company has accumulated over 20 years of open-source integration experience and more than 10 years as a Gold Partner, reporting 75+ successful Odoo implementations and a 94% client retention rate. Its customers span omni-channel retail, manufacturing, service companies, and B2B distribution — including named enterprises such as Shift4, Dalton Pharma, and Cantec Systems alongside numerous SMB accounts.

The company's core technology is Odoo ERP — an open-source, all-in-one business management platform covering CRM, e-commerce, inventory, accounting, manufacturing, HR, and payroll. Syncoria differentiates through a proprietary integration connector library linking Odoo to Shopify, SPS Commerce (EDI), Moneris, Clover, Ingenico, Pax, Canada Post, Purolator, MyCarrier, Shippo, and Worldline, creating unified data flow across order capture, payment, fulfillment, and financial reporting. An internal "Operations Mapping Framework" ensures the ERP is configured around actual client workflows rather than generic templates, and a recently introduced Odoo AI capability applies predictive analytics and process automation over structured operational data within the ERP.

Commercially, Syncoria operates a sales-led, consultative GTM: free ERP strategy assessments convert into project-based implementation engagements, custom development work, and recurring managed hosting and support contracts (including managed Odoo hosting on Odoo.sh, AWS, Azure, Google Cloud, or on-premises). Additional revenue is generated through an ERP Rescue service line that recovers derailed implementations from other partners. Demand generation is driven by the "Odoo Business Show" roadshow across Canadian cities, industry webinars, content marketing, the Odoo Partner marketplace, and direct outreach through certified Odoo consultants — a blended motion heavy on professional services with a smaller but growing recurring services base.

Name

Syncoria

Legal name

Syncoria Incorporated

Website

https://syncoria.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Syncoria is a Toronto-based Odoo Gold Partner providing ERP implementation, customization, integration, and support services to small and mid-sized businesses across Canada and North America, with proprietary connectors spanning ecommerce, EDI, payments, and logistics.

Ownership category

akta.pro rank

Product category

ERP Implementation Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

Keywords

• ERP implementation services
• Odoo customization
• Odoo integration
• ERP support services
• Canadian payroll solutions

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Odoo ERP Implementation Services: Syncoria charges professional services fees for end-to-end Odoo ERP implementation — including business analysis, system setup, data migration, configuration, user training, and go-live support. This is a project-based, one-time revenue stream that often leads to ongoing engagement.
2. Odoo Customization and Development: Custom Odoo development including personalized workflows, user experiences, print design, automation, APIs, webhooks, and tailored reporting. Revenue is generated through custom development projects and scoped change requests.
3. Odoo Support and Managed Hosting: Ongoing Odoo support contracts (Rapid Odoo Support with SLA guarantees, CPA-accessible support) and managed Odoo hosting (Odoo.sh, AWS, Azure, Google Cloud, or on-premises) providing recurring revenue from existing clients.
4. Odoo Rescue and Recovery: Syncoria assists companies with derailed Odoo ERP implementations, charging for diagnostic, recovery, and stabilization services — addressing failed or stalled implementations from other Odoo partners.
5. Odoo Integration Connectors: Syncoria builds and sells integration connectors (e.g., Shopify-Odoo, SPS Commerce-Odoo, Moneris-Odoo, Canada Post-Odoo, Purolator-Odoo, Shippo-Odoo) that enable data flow between Odoo and third-party platforms. These may be sold as standalone modules or bundled into implementation projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Syncoria is an Odoo Gold Partner that implements, customizes, integrates, and supports Odoo ERP for businesses primarily in Canada. Their services map a client's operational workflows before designing integration architectures that connect Odoo with ecommerce platforms (Shopify), EDI gateways (SPS Commerce), payment processors (Moneris, Clover, Ingenico, Pax, Worldline), and logistics carriers (Canada Post, Purolator, MyCarrier, Shippo). They also provide ERP rescue/recovery for failed Odoo deployments, managed hosting, Odoo upgrades, and Canadian payroll modules.

Product overview

Syncoria is an Odoo Gold Partner offering a comprehensive portfolio of ERP implementation, customization, integration, and support services built around the Odoo platform. The core offering centers on Odoo ERP implementation and rescue services, supplemented by specialized add-on modules including Odoo Payroll, Payment Acquirers (Moneris, Clover, Ingenico, Pax), SPS Commerce Integration (EDI), Shopify Odoo Integration, Logistics Integration (Canada Post, Purolator, MyCarrier), and Odoo AI. Syncoria also provides consulting services, technical services (websites, customization, integration, app development), and ongoing support including managed hosting. The company serves diverse industries including Omni Channel Retail, Manufacturing, Service Companies, and B2B Sales and Distribution.

Differentiator

Problem solved

Functional benefit

Products and services

• ERP Implementation End-to-end Odoo ERP implementation service covering business analysis, project oversight, Odoo system setup, user training, and data migration, designed for businesses transitioning to Odoo from other systems or adopting Odoo for the first time.
• ERP Rescue Diagnostic, recovery, and stabilization services for failed or stalled Odoo ERP implementations originally delivered by other Odoo partners. Addresses performance problems, customization loss, and support gaps for clients without an operational ERP.
• Odoo Customization Custom Odoo development service delivering personalized workflows, user experiences, print design, automation, APIs, webhooks, and tailored reporting to meet specific business requirements.
• Odoo Integration Integration service connecting Odoo ERP with preferred payment acquirers, logistics carriers, sales channels, EDI gateways, and other third-party business systems to unify operations.
• Odoo Support

Quantifiable outcome

• 75+ successful Odoo implementations
• +3 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core.

• Odoo S.A.coreTechnology or IntegrationSyncoria is an Odoo Gold Partner — the highest partnership tier awarded by Odoo S.A. This partnership provides Syncoria with access to Odoo's platform, development resources, certification programs, partner tooling, and referral traffic from Odoo's global marketplace. Syncoria implements, customizes, integrates, and supports Odoo ERP for clients across Canada, with over 10 years of partnership.
• SPS CommercecoreTechnology or IntegrationSyncoria provides direct Odoo integration with SPS Commerce — a leading EDI (Electronic Data Interchange) gateway for retail and B2B supply chains. This integration automates purchase orders, confirms orders, handles invoicing, and connects EDI workflows into Odoo ERP, enabling clients to comply with trading partner requirements without manual workarounds.
• ShopifycoreTechnology or IntegrationSyncoria has built a Shopify-Odoo integration connector that synchronizes ecommerce orders, inventory, customer data, returns/refunds, and payments with Odoo ERP — eliminating the need for manual re-entry and ensuring financials reflect actual ecommerce transactions.
• MoneriscoreTechnology or IntegrationSyncoria integrates Moneris payment processing into Odoo ERP, providing automated payment reconciliation, inline checkout capabilities, and support for both consumer and B2B payment flows. Moneris is a leading Canadian payment acquirer, and Syncoria's integration ensures payment data aligns with Odoo's accounting and reporting.
• Canada PostcoreTechnology or IntegrationSyncoria integrates Canada Post shipping into Odoo ERP, enabling domestic and international shipping label generation, real-time tracking, rate calculation, and seamless order fulfillment within the ERP system.
• PurolatorcoreTechnology or IntegrationSyncoria integrates Purolator shipping into Odoo ERP for Canadian businesses, providing shipping rate calculation, label generation, and tracking within the Odoo fulfillment workflow.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Captivea: Montreal-based Odoo Gold Partner delivering Odoo ERP implementation, integration, and support for SMBs and mid-market firms. Directly comparable due to overlapping Canadian footprint, Odoo-exclusive focus, and similar target customer profile.
• Open Source Integrators: U.S.-based Odoo Gold Partner specializing in Odoo ERP implementation, customization, and managed services for manufacturing and distribution. Competes for the same Odoo-led mid-market projects with a comparable integration- and customization-led delivery model.
• Tvarana: Odoo Gold Partner with strong manufacturing and distribution expertise delivering Odoo implementations, customizations, and integrations. Closely comparable in service mix, vertical focus, and tier within Odoo's partner ecosystem.
• Serpent Consulting Services: Global Odoo Gold Partner offering Odoo implementation, customization, migration, and support. Highly comparable business model — project-led services, integration-heavy deliverables — targeting Odoo's mid-market opportunity at global scale.
• Willow IT: Odoo Gold Partner focused on manufacturing, distribution, and retail ERP implementations in the Australia/NZ market. Similar vertical mix and delivery approach, with comparable positioning to Syncoria's manufacturing and distribution practice.
• Bista Solutions: Odoo Gold Partner offering implementation, customization, integration, and managed support across multiple verticals. Closely comparable scope of services, enterprise upgrade capability, and partner-led professional services model.
• Reveal Partners: Australian Odoo-focused consultancy providing implementation, upgrade, and managed support. Comparable to Syncoria's project-based, Odoo-exclusive delivery model, with overlap on ERP rescue and upgrade services.

Emerging players

• Mindoneth Technologies: Odoo consulting and development partner focused on SMB implementations and custom modules. Overlaps with Syncoria on Odoo customization and integration services but at a smaller scale and earlier maturity.

Broad incumbents

• Odoo S.A. The platform vendor behind Odoo, offering direct professional services and a global marketplace that drives Syncoria's pipeline. Comparable as the broader ecosystem anchor; if Odoo expands internal delivery, it would directly compete with Syncoria on implementation work.
• Webkul: Odoo Gold Partner and broader e-commerce/marketplace connector vendor. Comparable overlap on Odoo integrations and customization work, while also operating at a larger multi-platform scale that exceeds Syncoria's narrower Odoo-only focus.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syncoria