Arcadia
Arcadia (trading under OpenText with Micro Focus heritage) is a global enterprise information management company providing cloud-native AI platforms across cybersecurity, DevOps, content management, B2B integration, and observability, serving thousands of large enterprise customers across regulated industries and the public sector.
- Company typePrivate
- Founded1976
- HeadquartersVernon, Canada
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Arcadia does
Arcadia (operating as OpenText, referencing the microfocus.com firmographic data and the surrounding OpenText/Micro Focus source material) is a global enterprise information management company headquartered in Waterloo, Canada, with operations across the Americas, EMEA, and Asia-Pacific. The company provides a cloud-native information management platform organized across five core solution areas: Business Network Cloud (B2B integration via Trading Grid, supply chain orchestration, e-Invoicing, and the SWIFT Service Bureau), Content Cloud (Documentum, Content Management, Capture/IDP, Process Automation, and Information Archiving), Cybersecurity Cloud (Fortify application security, Voltage data security, NetIQ identity and access management, Behavioral Signals, Threat Detection and Response), DevOps Cloud (functional testing, performance engineering, project and portfolio management), Experience Cloud (Web CMS, digital fax, customer communications, digital asset management), and Observability and Service Management Cloud (AIOps, asset management, automation). In 2023, OpenText acquired Micro Focus — a London-listed enterprise software company founded in 1976 — bringing DevOps tools, cybersecurity products, service management, and endpoint management (ZENworks, GroupWise, Filr) into the platform.
The technology backbone is the Aviator AI platform, which layers generative AI (MyAviator personal assistant, Content Aviator, Business Network Aviator, DevOps Aviator, Experience Aviator, Fax Aviator, Service Management Aviator) over an AI Data Platform and Aviator Studio for agent building. The company's product portfolio spans 100+ branded products, with deep integrations into SAP, Microsoft 365, Salesforce, Guidewire, AWS, Google Cloud, and Microsoft Azure eliminating data silos and connecting content to business processes.
OpenText makes money through four revenue streams: (1) software licenses and subscriptions (the largest, recurring), (2) professional services (advisory, deployment, integration, cloud modernization, cyber resilience, AI services), (3) managed services (application managed services, B2B managed services), and (4) support services (advanced, premium, flexible credits). Pricing is quote-based and sold via annual enterprise agreements through a hybrid GTM that combines direct enterprise field sales, a certified partner network (strategic, SolEx, OEM), cloud marketplaces, and developer APIs / self-service cloud deployment. The customer base consists of thousands of large enterprise organizations across government, healthcare and life sciences, financial services, legal, and manufacturing verticals, plus a growing SMB and MSP segment served by the dedicated cybersecurity product line.
Arcadia firmographics
Firmographics- Name
- Arcadia
- Legal name
- Micro Focus International plc
- Website
- https://microfocus.com
- Company type
- Private
- Founded year
- 1976
- Operating status
- Acquired
- Headcount range
- 501–1,000 employees
- Short description
- Arcadia (trading under OpenText with Micro Focus heritage) is a global enterprise information management company providing cloud-native AI platforms across cybersecurity, DevOps, content management, B2B integration, and observability, serving thousands of large enterprise customers across regulated industries and the public sector.
- Ownership category
- akta.pro rank
Arcadia industry classification
Industry- Product category
- Enterprise Information Management Software
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)
- akta.pro secondary industries
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG), ESB & Enterprise Messaging Middleware (HDAEAIAC), Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF)
Keywords
Where Arcadia is headquartered
LocationHeadquarters
- HQ city
- Vernon
- HQ country
- Canada
- HQ region
- North America
Offices13 records
Markets served
Arcadia business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses and Subscriptions: Enterprise software licensing and subscription revenue from product portfolio including DevOps, Cybersecurity, Content, Business Network, and Observability Cloud solutions
- Professional Services: Advisory services, deployment and integration services, cloud and platform modernization services, cyber resilience services, and AI services
- Managed Services: Application managed services, optimize assist, and B2B managed services for ongoing customer support
- Support Services: Advanced customer support, premium support, and flexible credits for product support
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise enterprise agreements |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Arcadia product offering
Product offeringCore offering
OpenText provides a comprehensive enterprise information management platform delivered through cloud and on-premises deployments. The portfolio spans Aviator AI, Business Network (B2B integration and supply chain orchestration), Content Cloud (document management, capture, and process automation), Cybersecurity Cloud (application, data, and identity security), DevOps Cloud (testing and performance engineering), Experience Cloud (customer communications and digital asset management), Observability and Service Management Cloud, and Device and Data Protection. Products integrate with enterprise applications including SAP, Salesforce, Microsoft 365, AWS, Google Cloud, and Microsoft Azure.
Product overview
OpenText is an enterprise information management company offering a comprehensive portfolio of cloud-based platforms and products organized across multiple integrated solution areas. The core Aviator AI platform powers AI capabilities across the entire product portfolio including Business Network Cloud (B2B integration with Trading Grid, e-Invoicing, Supply Chain Orchestration), Content Cloud (Document Management, AI Content Management, Capture/IDP, Process Automation), Cybersecurity Cloud (Application Security with Fortify, Data Security with Voltage, Security Operations, Identity & Access Management with NetIQ, Digital Forensics), DevOps Cloud (Functional Testing, Performance Engineering, Project & Portfolio Management), Experience Cloud (Web CMS, Digital Fax, Customer Communications, Digital Asset Management), Observability and Service Management Cloud (Service Management, Application/Infrastructure Observability, AIOps with AI Operations Management), and Device and Data Protection (Data Protector, Hybrid Workspaces with GroupWise/Filr, Endpoint Management with ZENworks, Unified Archiving). In 2023, OpenText acquired Micro Focus, significantly expanding its offerings with DevOps tools, cybersecurity products, service management, and endpoint management solutions. The company provides extensive third-party integrations with enterprise platforms including SAP, Salesforce, Microsoft 365, AWS, Google Cloud, and Azure, enabling seamless information management across hybrid enterprise environments.
Differentiator
Problem solved
Functional benefit
Products and services
- OpenText Aviator AI
- OpenText Business Network Cloud
- OpenText Cybersecurity Cloud
- OpenText DevOps Cloud
- OpenText Experience Cloud
- OpenText Observability and Service Management Cloud
- OpenText Device and Data Protection
- OpenText Trading Grid
- OpenText Documentum Content Management
- OpenText Fortify on Demand
- OpenText Voltage Data Security Platform
- OpenText NetIQ Access Manager
- OpenText Content Management
- OpenText AI Data Platform
- OpenText Knowledge Discovery
- OpenText eDiscovery and Legal Solutions
- OpenText Developer Cloud
Companies that use Arcadia
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles4 records
Arcadia technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability11 records
Feature5 records
Arcadia partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Amazon Web Services (AWS)corePublic cloud partner for migrating, optimizing and managing information management solutions on AWS infrastructure. AWS is featured as a top cloud partner for deploying OpenText solutions globally.
- Google CloudcoreCloud partner for optimizing performance and reducing costs with applications deployed on Google's secure, globally scaled platform.
- Microsoft AzurecoreCloud partner for accelerating migration and modernization with deployment in Microsoft's highly secure and compliant public cloud.
- SAPcoreEnterprise application partner maximizing sustained growth, value, and innovation with intelligent enterprise solutions. OpenText provides SAP integrations including Financial Hub, EMR Integration, Content Cloud integrations for SAP Solutions, and Core Archive for SAP Solutions.
- MicrosoftcoreEnterprise application partner connecting content to business processes for better productivity and stronger governance. Includes Content Cloud integrations for Microsoft 365 and Microsoft Azure partnerships.
- SalesforcecoreEnterprise application partner optimizing Salesforce effectiveness by bringing together transactional data and unstructured content. Includes Content Cloud integrations for Salesforce.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Arcadia competitors and assessment
Company assessmentBroad incumbents
- SAP: SAP is a strategic integration partner via Content Cloud integrations but also bundles its own content, archiving, and document management capabilities that overlap with OpenText offerings for SAP customers.
- Microsoft: Microsoft SharePoint, Microsoft 365 Copilot, and Azure compete broadly with OpenText's content, integration, and AI capabilities. Microsoft is both a strategic cloud partner and a competitor in the same enterprise content/AI category.
Direct peers
- Box: Box is a cloud-native content management and collaboration platform overlapping with OpenText Core Content Management and Experience Cloud. Both target enterprise document workflows with AI-powered features.
- IBM: IBM offers enterprise content management, data integration, and AI (watsonx) capabilities overlapping with OpenText's Content Cloud, Business Network, and AI Data Platform. Both target large regulated enterprises with hybrid deployment models.
- M-Files: M-Files is a metadata-driven enterprise content management platform competing with OpenText Content Cloud and Documentum for document management and information governance buyers.
- DocuSign: DocuSign's Intelligent Agreement Management and CLM overlap with OpenText's document workflow, eSignature, and process automation products targeting similar legal and procurement buyers.
- ServiceNow: ServiceNow competes with OpenText Observability and Service Management Cloud for IT service management, AIOps, and automation workloads at large enterprises. Both target similar service-management buyers.
- Adobe: Adobe Document Cloud and Experience Cloud compete directly with OpenText's document management and customer communications offerings. Adobe Acrobat Sign also overlaps with OpenText's content and workflow automation products.
- Hyland Software: Hyland's OnBase and Brainware enterprise content and intelligent document processing platforms directly compete with OpenText Documentum and Capture/IDP offerings in regulated verticals like healthcare, financial services, and government.
- Atlassian: Atlassian competes with OpenText DevOps Cloud through Jira, Confluence, and Bitbucket for software delivery, project/portfolio management, and developer collaboration use cases.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Arcadia social profiles
Digital presenceArcadia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arcadia leadership team
Management profileNumber of profiles
Arcadia subsidiaries and ownership
Company hierarchySubsidiaries14 records
Arcadia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arcadia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arcadia
What does Arcadia do?
OpenText provides a comprehensive enterprise information management platform delivered through cloud and on-premises deployments. The portfolio spans Aviator AI, Business Network (B2B integration and supply chain orchestration), Content Cloud (document management, capture, and process automation), Cybersecurity Cloud (application, data, and identity security), DevOps Cloud (testing and performance engineering), Experience Cloud (customer communications and digital asset management), Observability and Service Management Cloud, and Device and Data Protection. Products integrate with enterprise applications including SAP, Salesforce, Microsoft 365, AWS, Google Cloud, and Microsoft Azure.
Is Arcadia a public or private company?
Arcadia is a private company. It is classified as corporate owned and is currently acquired.
When was Arcadia founded?
Arcadia was founded in 1976. It employs 501 to 1,000 people.
Where is Arcadia based?
Arcadia is headquartered in Vernon, Canada, in the North America region.
How does Arcadia make money?
Four revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are professional Services, managed Services and support Services.
Who are Arcadia's main competitors?
Broad incumbents on record are SAP and Microsoft. Direct peers are Box, IBM, M-Files, DocuSign, ServiceNow, Adobe, Hyland Software and Atlassian.
Does Arcadia have an API?
Yes. OpenText API bundle (Aviator Thrust) provides Information Management APIs and Services enabling developers to build custom applications using proven OpenText Information Management technology. OpenText API Services create real-time information flows that enable custom applications and workflows. Developer documentation is at developer.opentext.com/apis.
What industry is Arcadia in?
Arcadia's product category is Enterprise Information Management Software. Its primary akta.pro industry code is HDAEAGAK, Web Content Management (WCM) & Experience Platforms (Content Services), with a secondary code of HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management). Its NAICS code is 5132 and its SIC code is 7372.