What Logista Hometech does

Logista Hometech is a France-based, privately held multi-technical maintenance group founded in 1994 by Pierre Lobry in Arras and operating under SAS LOGISTA. The group delivers integrated heating, plumbing, ventilation (VMC), air conditioning, electrical and carpentry services to residential housing, with social housing providers (bailleurs sociaux) as its primary customer segment and private landlords and individual propriétaires as secondary segments. Service delivery is anchored in a national network of 45+ owned or managed local agencies across at least seven French regions, supported by an integrated 24/7 multi-channel Customer Relations Center (CRC) that handled over 120,000 calls in 2025, plus wholly-owned subsidiaries Airelys (ventilation), Hygelys (sanitation), Soltys and Nevyo (heating), CENSEO (heating in Loire) and EDG (Pamiers).

The commercial offering combines recurring annual multi-service maintenance contracts (boiler maintenance from €115/year, heat-pump maintenance from €163/year per unit) with project-based Travaux Tous Corps d'État renovation works, large-scale Réhabilitation programs that typically gain 2 to 3+ DPE energy classes, and adjacent services including remote Assistance à Distance video diagnostics, Auditech post-intervention quality audits, the Sénior+ offer for elderly/PMR tenants, and connected Habitat Connecté / VMC Connectée IoT monitoring. A network of 40+ specialty co-traitant subcontractors enables whole-site works delivery beyond the directly employed technician base of 1,000+ staff.

The business model is dominated by recurring subscription maintenance revenue from multi-year contracts with social landlords, supplemented by one-time works/rehabilitation project fees and per-intervention pricing for individual property owners (e.g., air conditioning installation bundle at €1,999 TTC). The group holds ISO 9001, 14001, 45001, 27001 and ISO 26000 (89% maturity, Gold trophy in 2025) certifications, QUALIBAT RGE for energy efficiency installations, HS2 for the Sénior+ CRC offer, and dual SERVICE France Garanti / AFRC 100% Relation Client labels — collectively a significant compliance and procurement barrier in French social housing. The company is family-controlled with no disclosed external institutional investment, no public listing and no revenue disclosure in the available source material.

Name

Logista Hometech

Legal name

SAS LOGISTA

Website

https://logistahometech.fr

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Logista Hometech is a France-based multi-technical housing maintenance group providing heating, plumbing, ventilation, electrical and carpentry services to social housing providers and individual owners through 45+ agencies, a 24/7 CRC, and 1,000+ staff managing 100,000+ housing units.

Ownership category

akta.pro rank

Headquarters

HQ city

Arras

HQ country

France

HQ region

Europe

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Multi-Service Maintenance Contracts: Recurring annual subscription contracts for ongoing maintenance of heating, plumbing, ventilation, electrical, and other building systems in residential housing. Covers scheduled preventive maintenance visits, priority call-outs, and parts under warranty.
2. Travaux Tous Corps d'État (Whole-Site Works): One-time or project-based renovation and refurbishment works across multiple trades (plumbing, masonry, carpentry, painting, etc.), managed by dedicated works coordinators. Includes single-intervention repairs and multi-trade renovation projects for social housing.
3. Réhabilitation (Rehabilitation): Large-scale technical rehabilitation of housing stock including energy performance upgrades, regulatory compliance, and asset valorization. Covers full project lifecycle: diagnostic, design, site execution, and ongoing maintenance.
4. Remote Assistance: Remote technical support and guided troubleshooting via video, reducing unnecessary field visits. Billed as part of the maintenance contract or as a standalone remote intervention.
5. Direct Consumer/Propriétaire Sales: Direct installation, repair, and maintenance services sold to individual property owners (propriétaires) through agency network. Pricing per intervention or via individual service contracts (e.g., boiler maintenance, heat pump installation).

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Logista Hometech is a multi-service residential housing maintenance specialist providing heating, plumbing, air conditioning, ventilation, electrical, and carpentry services across France. The company delivers annual maintenance contracts, all-trades renovation works, energy performance rehabilitation, remote assistance, and quality audits primarily to social housing providers (bailleurs sociaux), with secondary direct services to private property owners, through a 45+ agency network and 24/7 integrated customer relations center.

Product overview

Logista Hometech operates as a multi-service maintenance platform for social housing, offering integrated technical services through a centralized customer relationship center. The core offering is Multi-service Maintenance covering heating, plumbing, air conditioning, ventilation, electrical work, and carpentry, supplemented by specialized services including Travaux Tout Corps d'État (all-trades renovation), Réhabilitation (building renovation), Assistance à Distance (remote diagnostics), Auditech (quality audits), and Sénior+ (elderly care services). The company also operates five specialized subsidiaries: Airelys for ventilation, Hygelys for sanitation, Soltys and Nevyo for heating (regional), and CENSEO for heating in the Loire region. Services are coordinated through a 24/7 customer contact center with single-point-of-contact management.

Differentiator

Problem solved

Functional benefit

Products and services

• Multi-service Maintenance Comprehensive multi-service maintenance offering covering heating, plumbing, air conditioning, ventilation, electrical work, and carpentry for residential properties, primarily for social housing providers and property owners.
• Travaux Tout Corps d'État (All-Trades Works) All-trades construction and renovation services including plumbing, masonry, carpentry, painting, landscaping, plastering, and cleaning, with coordinated project management for residential properties.
• Réhabilitation Building renovation and modernization services for social housing operators, including technical diagnostics, custom design, and on-site execution covering heating, plumbing, ventilation, and electrical systems. Delivers 2 to 3+ DPE class gains on average.
• Assistance à Distance (Remote Assistance) Remote troubleshooting and diagnostic service that resolves issues without technician visits, using video consultation and guided support to reduce carbon footprint. Billed as part of the maintenance contract or as a standalone remote intervention.
• Auditech Quality Audit Quality audit service that sends supervisors to verify technician interventions and detect additional problems in frequently-serviced properties, going beyond standard technical work.
• Sénior+ Specialized maintenance and accessibility modification services for elderly and mobility-impaired residents, including bathroom modifications and a dedicated customer support line under HS2 certification.
• Contrats d'Entretien (Maintenance Contracts) Annual maintenance contracts for boilers, heat pumps, and air conditioning systems compliant with French regulations (NF X 50-010, arrêté du 24 juillet 2020), including scheduled visits and emergency repairs. Pricing starts at €115/year for boiler maintenance and €163/year for heat pump maintenance.
• Centre de Relation Client (Customer Relations Center) Integrated customer service center available 24/7 for managing tenant requests, scheduling interventions, and tracking service quality across housing portfolios. Multi-channel intake including telephone, online portal, and structured fault triage.
• Habitat Connecté (Connected Home) Connected home equipment services including smart thermostats and connected VMC for remote monitoring and optimization of residential building systems.

Quantifiable outcome

• CSAT of 4/5 in 2025
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• PapreccoreOthersStructured waste management partnership with Paprec to ensure compliant and optimized handling of waste streams, while maximizing material and energy recovery rates. SmartCarbone tool is used to track carbon footprint of waste treatment and identify reduction levers.
• ORKIcoreOthersORKI provides a rigorous carbon accounting methodology and platform to collect data, calculate greenhouse gas emissions, visualize environmental impacts, and track reduction actions over time. A new carbon assessment mission was launched in September 2025.
• GEIQ BTP ( Hauts-de-France and nationwide)coreStrategic or Co-development PartnerPartnership with GEIQ BTP (Groupement d'Employeurs pour l'Insertion et les Qualifications) in construction and housing trades. Active since 1999 in Hauts-de-France and extended to GEIQs in Pays de la Loire, Toulouse, Bordeaux, and Normandy. Supports insertion, retraining, and qualification of job seekers distant from employment.
• Co-traitants (40+ subcontractors)minorChannel Partner/ Reseller/ DistributorNetwork of 40+ specialty subcontractors covering trades not directly offered by Logista Hometech, such as roofing, landscaping, cleaning, and other specialized construction services. Used for whole-site works (TCE) coordination.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• HomeServe: France-based home assistance and repair subscription provider. Adjacent rather than directly competitive — both sell subscription-based home maintenance contracts (boilers, plumbing, electrical) to homeowners, but HomeServe focuses on B2C consumers rather than social-housing portfolios.

Broad incumbents

• Eiffage Énergie Systèmes: Branch of Eiffage Group providing electrical, HVAC, and multi-technical building services for residential, commercial, and infrastructure clients. Overlaps with Logista on heating, ventilation, and electrical maintenance in social-housing contexts.
• Vinci Facilities: Subsidiary of Vinci dedicated to multi-technical building maintenance, facility management, and energy performance. Competes for HVAC and multi-trade maintenance tenders in social-housing and public-sector markets alongside Logista.
• Onet Services: Major French multi-service facility services group offering cleaning, maintenance, energy, and technical building services. Overlaps with Logista on multi-technical maintenance and rehabilitation services for residential and social-housing clients.
• SPIE Facilities: Subsidiary of SPIE Group, one of France's largest multi-technical facility-services providers. Competes for whole-site works (TCE) and multi-trade maintenance contracts with social-housing and public-sector landlords, with broader portfolio across energy and communications infrastructure.

Direct peers

• Proxiserve (Veolia): Veolia subsidiary delivering multi-technical residential services (heating, water, sanitation) to social-housing providers across France. Direct peer on multi-service maintenance contracts and 24/7 tenant support for the same bailleur social segment.
• ENGIE Home Services: Subsidiary of ENGIE Solutions and the largest French multi-technical home services provider for residential and social-housing clients. Direct competitor on heating maintenance contracts, boiler/heat-pump installation, and CRC services across the same bailleur social customer base.
• Savelys: French multi-technical services group specializing in heating, plumbing, and renewable energy installations for individual and collective housing. Direct peer on heat-pump deployment, boiler maintenance contracts, and bailleur social tenders.
• Idex: French energy services company operating multi-technical heating, ventilation, and air-conditioning maintenance for social-housing and tertiary clients. Direct competitor on multi-service contracts and energy-rehabilitation projects, with comparable multi-trade field-service model.
• CCI (Compagnie des Chauffagistes Indépendants): Independent French network of heating specialists serving individual and collective housing clients. Direct peer on boiler and heat-pump maintenance contracts, energy-efficiency upgrades, and multi-trade field service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@logistahometechconseils
• LinkedInlinkedin.com/company/logistahometech

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Logista Hometech