Resolve Energy
Resolve Energy is a UK-headquartered commercial energy procurement broker, founded in 2011, that negotiates and manages business electricity and gas contracts across more than 24 supplier partners for 4,257 SME and enterprise customers, with adjacent net-zero, water, and waste services.
- Company typePrivate
- Founded2011
- HeadquartersLiverpool, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Resolve Energy does
Resolve Energy Ltd is a privately held UK-headquartered commercial energy procurement broker and consultancy, founded in 2011 in Liverpool and operating with a board carrying more than 30 years of energy-sector experience. The company acts as an intermediary between UK businesses and more than 24 energy suppliers (including Total Energy, Engie, British Gas, Drax, YGP, and Smartest Energy), negotiating and managing commercial electricity and gas contracts on behalf of clients. Its service portfolio centres on Energy Procurement and Contract Negotiation, supported by dedicated Account Management, Customer Support, and Market Intelligence modules, with add-on lines in Net Zero Strategy (marketed under the Resolve Net Zero sub-brand), Water Management, and Waste Management. Reported operational scale is 4,257 customers, 31,478 meters under management, and over 12 billion kWh of energy flowing through the platform.
The underlying technology is a customer portal used for account management, quote requests, and contract monitoring, combined with proprietary procurement processes and market intelligence tooling focused on price-monitoring and contract-timing rather than disclosed AI/ML systems. Go-to-market is sales-led, combining direct enterprise and SMB sales teams with a website-driven free-quote funnel and channel partnerships (notably an ISBL approved-partner relationship for UK schools and colleges). Revenue is primarily transactional commission earned from energy suppliers and embedded into per-unit contract pricing, supplemented by contractual breach fees and change-of-tenancy fees; pricing is not publicly itemized and contracts are typically multi-year.
Resolve Energy operates from offices in Liverpool and Bradford (UK), Adelaide (Australia), and Austin (USA). It is privately owned by its founding directors with no disclosed institutional funding or acquisitions, and holds industry accreditations including Total Gas & Power Platinum status, ISBL approved-partner status, UIA membership, and registered membership of the Ombudsman Services ADR scheme.
Resolve Energy firmographics
Firmographics- Name
- Resolve Energy
- Legal name
- Resolve Energy Ltd
- Website
- https://resolveenergy.co.uk
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Resolve Energy is a UK-headquartered commercial energy procurement broker, founded in 2011, that negotiates and manages business electricity and gas contracts across more than 24 supplier partners for 4,257 SME and enterprise customers, with adjacent net-zero, water, and waste services.
- Ownership category
- akta.pro rank
Resolve Energy industry classification
Industry- Product category
- Commercial Energy Procurement
- NAICS
- Management Consulting Services (54161)
- SIC
- Electric & Other Services Combined (4931)
- akta.pro primary industry
- Supplier Tendering / RFP Management & Contract Negotiation Services (EUAGAEAE)
- akta.pro secondary industries
- Retail Energy Brokerage (Residential & SMB Switching) (EUAGAEAA), Energy Supplier Partner Networks / White-Label Brokerage Programs (EUAGAEAK), Scope 1–3 GHG Inventory Strategy, Data Governance & Controls (advisory) (EUABAKAD), Climate Governance, Operating Model & Internal Carbon Pricing Design (EUABAKAF)
Keywords
Where Resolve Energy is headquartered
LocationHeadquarters
- HQ city
- Liverpool
- HQ country
- United Kingdom
- HQ region
- Europe
Offices4 records
Markets served
Resolve Energy business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure
Revenue model
- Commission from Energy Suppliers: Resolve Energy earns commission payments from energy suppliers when customers enter into contracts. The commission is included within the price charged per unit of energy in the Contract. For example, if the Commission Payment was 0.5p per unit, customers pay base price plus 0.5p per unit.
- Breach Fees: In cases of customer breach or early termination, Resolve Energy charges a Breach Fee of either £750 per meter or the total value of Commission Payment that would have been received, whichever is higher.
- Change of Tenancy Fees: Fees charged when customers fail to notify Resolve Energy of change of tenancy, calculated at £750 per meter or total commission value per meter.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Business Energy Procurement Services - Commission-based model |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Resolve Energy product offering
Product offeringCore offering
Resolve Energy is a commercial energy consultancy and broker that helps businesses source, negotiate, and manage commercial electricity and gas contracts through its network of over 24 UK energy suppliers. The firm provides end-to-end energy procurement, dedicated account management, market intelligence, and complementary services including water management, waste management, and net zero strategy. Customers do not pay Resolve Energy directly; the firm is remunerated via commissions built into supplier contract unit rates.
Product overview
Resolve Energy is a commercial energy procurement consultancy offering a unified service portfolio centered on Energy Procurement as the core product, supported by Contract Negotiation, Account Management, Customer Support, and Market Intelligence modules. Additional specialized add-on services include Large Companies (enterprise segment), Net Zero Strategy (sustainability), Waste Management, and Water Management. The company operates internationally with offices in UK, Australia, and USA, managing over 12 billion kWh for 3,000+ customers. Founded in 2011, they work with over 24 UK energy suppliers to secure competitive deals for businesses.
Differentiator
Problem solved
Functional benefit
Brands
- Resolve Net Zero: Net zero strategy and sustainability services including ESG strategy, carbon offsetting, and net zero pathway planning
Products and services
- Energy Procurement Core service where Resolve Energy specialists help businesses find and secure the best commercial electricity and gas deals from their portfolio of over 24 UK energy suppliers.
- Contract Negotiation Service negotiating with each energy supplier to find the best deal for business clients, leveraging relationships with over 24 UK energy suppliers.
- Account Management Ongoing account management service providing consistency and trust, with dedicated account managers assigned to each client.
- Customer Support Customer service function focused on building lasting relationships and providing superior service to differentiate Resolve Energy from competitors.
- Market Intelligence Market intelligence service providing fundamental information for accurate and confident business decision-making regarding energy procurement.
- Large Companies Service Specialized energy procurement service for large businesses with different electricity and gas needs compared to small businesses, including multi-site consolidated contract management.
- Net Zero Strategy Service helping clients achieve net zero emissions, including support for Science Based Targets initiative (SBTi) commitments, ESG strategy, carbon offsetting, and net zero pathway planning.
- Waste Management Waste management consultancy service helping UK organisations manage business waste as a cost centre, compliance risk, and brand reputation consideration.
- Water Management
Quantifiable outcome
- 4,257 happy customers served
- +4 more outcomes
Companies that use Resolve Energy
Customer profileNamed customers18 records
Segments7 records
Ideal customer profiles3 records
Resolve Energy technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Resolve Energy partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Total Gas & PowercoreResolve Energy has been awarded Total Gas & Power's (TGP) Platinum accreditation for compliance with an average score of 95%+. This partnership involves working with TGP as a trusted energy supplier while maintaining high compliance and ethical standards in energy sales.
- Institute of School Business Leadership (ISBL)coreResolve Energy is an approved partner of ISBL. Organisations must undertake a rigorous screening process to gain this endorsement, ensuring they will provide high quality products and services to ISBL members and non-members. ISBL is the professional body for school business leadership professionals.
- Utilities Intermediaries Association (UIA)coreResolve Energy is a member of the UIA and has signed its Code of Practice. The UIA is a trade association for third party intermediaries in the energy market. UIA membership increases consumer confidence and provides assurance that Resolve Energy is delivering on promises.
- Ombudsman ServicescoreResolve Energy is publicly registered with Ombudsman Services as a member of their Energy Broker Alternative Dispute Resolution (ADR) Scheme. Membership Number: C35RESO01. This provides customers with access to free and impartial dispute resolution service.
- Liverpool Chamber of CommerceminorResolve Energy became a member of the Liverpool Chamber of Commerce to connect with the local business community and build stronger business communications nationally. The Chamber is the biggest and most diverse business network within Liverpool.
- Energy Suppliers NetworkcoreResolve Energy works with over 24 trusted UK energy suppliers including Total Energy, Engie, British Gas, Drax, YGP, Smartest Energy, and others. These supplier partnerships enable them to compare prices across the market and secure the best deals for customers.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
Resolve Energy competitors and assessment
Company assessmentDirect peers
- Love Energy Savings: UK-based business energy price-comparison and broker service for SMEs and large businesses, operating with multiple supplier relationships and a similar commission-based revenue model as Resolve Energy.
- Bionic (formerly Geniac): UK business utilities broker comparing energy, broadband, insurance and payment services for SMEs and enterprises; competes head-on with Resolve Energy in commercial energy procurement and account management.
- Switch Gas and Electric: UK commercial energy broker helping businesses compare supplier prices and negotiate contracts; directly comparable in target market (UK SMEs) and value proposition.
- CW Energy: Liverpool-based commercial energy broker serving UK SMEs with procurement, contract negotiation and account management services - same geography and offering as Resolve Energy.
- Utility Aid: UK energy broker specializing in the charity, education and not-for-profit sectors; competes with Resolve Energy for the same ISBL-aligned institutional and charity segments.
- Energy Solutions (UK): UK-based energy management and procurement consultancy serving commercial customers; comparable to Resolve Energy in offering energy procurement plus account management.
- USelect: UK commercial energy price comparison and switching service targeting SMEs; directly competes with Resolve Energy in business energy brokerage.
Broad incumbents
- Opus Energy: Established UK business energy supplier with brokerage-style procurement services; broader portfolio including supply, but overlaps directly with Resolve Energy on commercial contract negotiation.
- British Gas Business: Largest UK energy supplier serving commercial customers directly with procurement-style offerings; competes with brokers like Resolve Energy for SME and enterprise contracts.
- EDF Energy: Major UK energy supplier with a sizable business-energy division; an incumbent in the same market where Resolve Energy brokers contracts, including for SMEs and enterprises.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Resolve Energy social profiles
Digital presenceResolve Energy compliance and trust
Trust signalCompliance5 records
Resolve Energy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Resolve Energy leadership team
Management profileNumber of profiles
Profiles5 records
Resolve Energy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Resolve Energy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Resolve Energy
What does Resolve Energy do?
Resolve Energy is a commercial energy consultancy and broker that helps businesses source, negotiate, and manage commercial electricity and gas contracts through its network of over 24 UK energy suppliers. The firm provides end-to-end energy procurement, dedicated account management, market intelligence, and complementary services including water management, waste management, and net zero strategy. Customers do not pay Resolve Energy directly; the firm is remunerated via commissions built into supplier contract unit rates.
Is Resolve Energy a public or private company?
Resolve Energy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Resolve Energy founded?
Resolve Energy was founded in 2011. It employs 11 to 50 people.
Where is Resolve Energy based?
Resolve Energy is headquartered in Liverpool, United Kingdom, in the Europe region.
How does Resolve Energy make money?
Three revenue lines are on record. Commission from Energy Suppliers are the primary driver. The others are breach Fees and change of Tenancy Fees.
Who are Resolve Energy's main competitors?
Direct peers on record are Love Energy Savings, Bionic (formerly Geniac), Switch Gas and Electric, CW Energy, Utility Aid, Energy Solutions (UK) and USelect. Broad incumbents are Opus Energy, British Gas Business and EDF Energy.
Does Resolve Energy have an API?
No public API is recorded for Resolve Energy.
What industry is Resolve Energy in?
Resolve Energy's product category is Commercial Energy Procurement. Its primary akta.pro industry code is EUAGAEAE, Supplier Tendering / RFP Management & Contract Negotiation Services, with a secondary code of EUAGAEAA, Retail Energy Brokerage (Residential & SMB Switching). Its NAICS code is 54161 and its SIC code is 4931.