Enigma Escape

What Enigma Escape does

Enigma Escape, operated by the privately held French SARL NEO-ARCADIA (RCS Toulouse 507 893 162), is a recreational company that designs and operates live-action escape game experiences. Its core offering consists of 12 distinct puzzle-and-narrative missions spread across three Toulouse locations — the original Rue Bayard address (three rooms: L'étrange Manoir Alexander, Chez Magien, Oh No! Zombies), Avenue de la Gloire (five rooms including Braqueurs Amateurs, Le Temple Perdu, Dernière Demeure, and the two paths of The Show), and the Enigma City complex at Route de Launaguet (four themed missions plus a giant-format mission), collectively totaling 1,500 m² of indoor play space and capacity for up to 60 simultaneous participants. Each mission runs 60 minutes under live game-master supervision via closed-circuit video, with electronic puzzle and locking mechanisms, and difficulty ratings ranging from 3/5 to 5/5 across horror, thriller, family, and adventure formats; several rooms are bilingual French/English.

The business operates a direct-to-consumer model. Individual sessions are sold per person at €27–€35 (duos pay a 2-player rate) with mandatory online prepayment through the Bookeo booking platform, and gift vouchers and a €2 cancellation-protection add-on are sold through the same channel. Corporate and team-building events account for roughly 30% of clientele and are sold through direct email quotation at flat rates of €145–€160 per room or mission, with optional catering; a film and photography set-rental service (€100/hour, 3-hour minimum) provides a secondary B2B line for production companies. The company self-describes as the largest and most award-recognized escape game operator in Toulouse and the Occitanie region, with Escape Game Awards in 2017, 2019, 2020, and 2022, Goldenscape awards in 2024 and 2025, and a TripAdvisor #1 ranking in the regional leisure category.

Name

Enigma Escape

Legal name

NEO-ARCADIA SARL

Website

https://enigmaescape.fr

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Enigma Escape operates a network of live-action escape game venues in Toulouse, France, running 12 puzzle-and-narrative missions across three locations (1,500 m² total) for individual consumers, friend and family groups, and corporate team-building clients under 60-minute game-master-supervised formats.

Ownership category

akta.pro rank

Product category

Escape Room Entertainment

NAICS

Amusement Arcades (71312), Amusement Parks and Arcades (7131)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Party Games, Activities & Interactive Entertainment (HSACACAJ)

akta.pro secondary industry

Incentive Travel Programs & Retreat Events (Offsites) (MPAGAHAH)

Keywords

• Escape room experiences
• Live action games
• Team building activities
• Immersive entertainment
• Leisure attractions

Headquarters

HQ city

Toulouse

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Individual Escape Game Sessions: Per-person session fees for individual and group bookings. Sessions last 60 minutes of gameplay, plus 15 minutes briefing and 15 minutes debriefing. Full prepayment required at booking. Pricing varies by location (Avenue de la Gloire: €27–35/person; Rue Bayard: €29–43.50/person; Enigma City: €35–52.50/person). Teams of 2–7 players per room.
2. Corporate / Team Building Events: Private bookings for companies at flat per-room or per-mission rates (€145/room at Avenue de la Gloire; €160/mission at Enigma City). Includes bespoke catering and cocktail/buffet options. Businesses represent approximately 30% of clientele.
3. Gift Vouchers: Pre-paid gift vouchers with open validity (12 months). Purchased online via Bookeo for print or gifting. Recipient selects their own date and time.
4. Film / Photography Location Rental: Professional filming, music video, and photography sessions in Escape Game sets. Charged at €100/hour excl. VAT, minimum 3 hours (€300 HT). First on-site location scouting visit is complimentary. Available Monday–Friday, day or night.
5. Cancellation Option Add-on: Optional €2 cancellation protection allowing the buyer to receive a credit valid for 1 year if cancelled at least 5 hours before the session.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Enigma Escape designs, builds, and operates live-action escape game experiences at three locations in Toulouse, France. Teams of 2 to 7 players pay per-person fees to enter themed sets (horror, family, adventure, thriller) and must solve puzzles, logic challenges, and physical mechanisms within 60-minute sessions, supervised in real time by game masters via closed-circuit video. The company also packages its rooms for corporate team-building events (approximately 30% of clientele), EVG/EVJF bachelor/bachelorette parties, and rents its cinematic sets to film and photography production companies on an hourly basis.

Product overview

Enigma Escape operates a premium escape game business with a platform-plus-multiple-locations architecture. The company manages 12 distinct escape room missions across 3 locations in Toulouse totaling 1,500 m²: Enigma City (giant complex with 4 missions), The Show (multi-universe concept), and 6 individual themed rooms at Avenue de la Gloire and Rue Bayard addresses. Each mission offers different difficulty levels, themes (horror, adventure, thriller, family), player capacities (2-7), and pricing tiers (€27-35 per person). The core offering is supplemented by corporate team building packages (serving 30% of clientele), bachelor/bachelorette party packages, filming location rentals, and gift voucher services. All missions are supervised by game masters and completed within a 60-minute timeframe.

Differentiator

Problem solved

Functional benefit

Brands

• Enigma City: A massive indoor adventure zone combining escape room, immersive exploration, and thriller elements in a retro-futuristic Asian-inspired city with four missions: Disparitions, Blast, Underground, and Dirty Money.
• The Show

Products and services

• Enigma City complex and its four missions (Disparitions, Blast, Underground, Argent Sale) A 1,500 m² indoor adventure zone combining escape game, immersive exploration, and thriller experiences in a retro-futuristic Asian-inspired city, offering four distinct themed missions (Disparitions, Blast, Underground, Argent Sale) for 3–6 players at €35/person, plus a giant mission for large groups. Aimed at visitors aged 12 and above seeking a large-scale cinematic escape game experience.
• The Show — Multi-Universe Escape Game (Blue and Red paths with Duel mode) A multi-universe escape room concept located at 43 Avenue de la Gloire where each door opens to a different world; players choose the Blue or Red path or combine both in Duel mode for up to 12 participants (6 vs 6) with a competitive scoring system. Bilingual French/English hosting, difficulty 3.5/5.
• L'étrange Manoir Alexander Family-friendly escape room set in the chaotic mansion of vanished scientist Alexander Black, located at 34 rue Bayard, Toulouse. Difficulty 4/5, search difficulty 3/5, €29/person. Awarded Best Game and Best Set Design in Occitanie at Escape Game Awards 2022. Aimed at families and teams of 3–6 players.
• Chez Magien Unconventional escape room where players are trapped in a revenge-seeking chef's kitchen after leaving a negative review, located at 34 rue Bayard. Difficulty 4/5, search difficulty 4/5, €29/person. Intended for players with prior escape game experience, ages 12+; recommended maximum of 5 participants.
• Oh No! Zombies Horror-themed escape room where players must survive a zombie outbreak and find a cure, located at 34 rue Bayard. Difficulty 4.5/5, search difficulty 3/5, €29/person. Strictly for ages 16+, opened on Saturdays only; available in French and English.
• Braqueurs Amateurs Bank robbery-themed escape room for beginners and experienced players, located at 43 Avenue de la Gloire. Difficulty 3/5, search difficulty 2/5, €27/person. The only room accommodating up to 7 participants; available in French and English.
• Le Temple Perdu The company's most challenging escape room, set in an ancient Yucatan temple, located at 43 Avenue de la Gloire. Difficulty 5/5, search difficulty 2/5, €27/person. Awarded Best Game in Occitanie at Escape Game Awards 2019. Available in French and English.
• Dernière Demeure Dark horror escape room where players are captured by a maniac in a basement, located at 43 Avenue de la Gloire. Difficulty 3.5/5, search difficulty 4/5, €27/person. Strictly for ages 16+; not recommended for claustrophobic individuals.
• Corporate / Team Building Events Bespoke team-building packages for companies and organizations at all three Toulouse locations, covering team building, corporate events, seminars, and staff evenings. Capacities from 10 to 60 simultaneous participants across locations, with options for cocktail receptions and buffet dinners and bilingual French/English hosting. Represents approximately 30% of company clientele; bookings handled via email quotation ([email protected]) at €145/room (Avenue de la Gloire) or €160/mission (Enigma City), plus €35 HT/participant for the Mega Mission for 25–60 players.
• EVG / EVJF Bachelor(ette) Party Packages Group entertainment packages for French bachelor and bachelorette parties (enterrement de vie de garçon / jeune fille) featuring escape game sessions across all three Toulouse locations. Groups can divide into multiple rooms and customize the event with personal items and costumes for a memorable celebration.
• Film & Photography Set/Location Rental Cinematic set rental service for video shoots, music videos, and photography sessions, offering themed sets including a bank, space shuttle, vintage train, Russian nuclear plant, asylum, Maya temple, and Asian district. Charged at €100/hour excluding VAT with a 3-hour minimum (€300 HT); complimentary 15-minute on-site scouting visit. Available Monday–Friday, day or night; bookings via [email protected].
• Gift Vouchers Customizable gift vouchers with open monetary value, valid for 12 months from purchase, that recipients can redeem for any escape game session at their chosen date and time. Purchased online via Bookeo for printing or gifting; both physical and online redemption supported.

Quantifiable outcome

• Up to 60 simultaneous participants across multiple rooms
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Three partnerships are on record, tiered minor.

• Ikonic GameminorChannel Partner/ Reseller/ DistributorIkonic Game is a specialist in mobile escape games in Toulouse and surrounding areas, offering 3 mobile experiences: Truck Experience, Box Experience, and Form'Action Experience. Listed as a partner on Enigma Escape's partners page.
• Tourbillon EscapeminorChannel Partner/ Reseller/ DistributorTourbillon Escape is located in Ayguesvives, 20 minutes south of Toulouse, in a former hotel. Offers 6 high-quality escape game rooms, ranked Top 3 in the best Occitanie escape game chain ranking each year. Listed as a partner on Enigma Escape's partners page.
• Projet DédaleminorChannel Partner/ Reseller/ DistributorProjet Dédale offers 4 next-generation escape adventures without keys or locks, with high-concept budgets, located in central Toulouse. Listed as a partner on Enigma Escape's partners page.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• The Escape Game: US-based multi-location escape room operator with award-winning, themed rooms for consumer and corporate groups. Directly comparable to Enigma Escape's model of premium themed rooms, team-building packages, and franchise-style content library.
• Escape Hunt: UK-origin escape room brand operating globally via franchise/licensing. Comparable on themed room catalogue, B2B team-building, and multi-city rollout — directly relevant to Enigma Escape's potential expansion trajectory.
• 60out: Los Angeles-based premium escape room operator with multiple themed rooms and corporate offerings. Comparable on premium positioning, content variety, and direct-to-consumer + corporate GTM.
• Get Out!: France-based multi-site escape game operator (Lyon and other cities). Closest French comparable on consumer + team-building model and French-language operations.
• Lock Academy: Paris-based escape room chain with multiple themed rooms and corporate team-building packages. Comparable on premium French-market positioning, themed content library, and bilingual corporate offering.
• ClueQuest: London-based immersive escape room operator with multiple themed missions and strong corporate/corporate-event focus. Comparable on multi-room themed catalogue, immersive set design, and B2B channel.
• Hint Hunt: UK/global escape room brand with themed rooms and corporate team-building offerings. Comparable on multi-mission catalogue, premium pricing, and direct-to-consumer booking model.
• Time Run: London-based immersive escape experience operator focused on narrative-rich, large-format rooms. Comparable on premium immersive positioning and shift toward bigger, more theatrical rooms — a peer for Enigma City's amusement-park-scale direction.
• Breakout Games: US-based multi-location escape room chain with themed rooms and corporate team-building packages. Comparable on multi-site operation, content variety, and standardized operations across locations.

Regional players

• Projet Dédale: Toulouse-based escape room operator marketing "next-generation escape adventures without keys or locks." Listed as a partner on Enigma Escape's partners page; directly comparable regional competitor within the same Toulouse market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/enigmaescape
• LinkedInlinkedin.com/company/enigma-escape
• Xx.com/enigmaescape31

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Enigma Escape