R1Soft

Server Backup and Data Protection Softwarer1soft.com

R1Soft develops cross-platform server backup software (Server Backup Manager) using Continuous Data Protection technology for 15-minute backups. It serves MSPs, hosting providers, and enterprises, distributed primarily through ConnectWise's partner channel as part of ConnectWise's BCDR portfolio.

Company typePrivate
Founded2006
HeadquartersHouston, United States
Headcount51–100
GTM typeB2B
OfferingSoftware

What R1Soft does

R1Soft is a Houston-headquartered (Tampa per ConnectWise ownership) developer of cross-platform server backup software, founded in 2006 and now operating as a product line within ConnectWise, a privately-held provider of business management platforms for managed service providers (MSPs). The company's flagship product, Server Backup Manager (SBM), delivers backup and disaster recovery for physical and virtual servers running Linux, Windows, VMware ESXi, Citrix XenServer, Microsoft Hyper-V, KVM, and Parallels Virtuozzo. Its core technical differentiator is Continuous Data Protection (CDP) technology, which enables block-level backups as frequently as every 15 minutes without impacting server performance, alongside features including Disk Safe storage containers with AES-256 encryption, bare-metal restore, multi-tenant architecture, site-to-site replication, and disk safe verification for data integrity.

The product architecture comprises a central Server Backup Manager server, lightweight CDP Backup Agents installed on each protected machine, and Disk Safe storage containers. A SOAP-based API with PHP examples supports automation, and a Data Center Console enables centralized monitoring of multiple SBM installations. R1Soft integrates natively with the major hosting control panels (cPanel, Plesk, InterWorx, DirectAdmin, Parallels H-Sphere, Virtuozzo), and supports long-term archiving to Amazon Glacier and FTP/FTPS. The product is sold in Standard, Advanced, and Enterprise subscription editions, with the Enterprise tier providing full multi-tenancy for service providers managing multiple customer environments.

R1Soft's go-to-market is channel-led: the Server Backup Manager is distributed primarily through ConnectWise's global partner network of MSPs and IT service providers, supplemented by a direct licensing portal at dist.r1soft.com. The primary customer segments are MSPs and hosting providers who resell backup services to end customers, with enterprise IT departments as a secondary segment. Since being acquired by ConnectWise, R1Soft operates within the parent's Cybersecurity & Data Protection portfolio alongside x360Recover and x360Cloud, but no public revenue, headcount trend, or funding data is disclosed for the R1Soft product line as a standalone entity. The last documented major product release (Server Backup 6.18.x) dates to June 2020.

R1Soft firmographics

Firmographics

Name: R1Soft
Legal name: R1Soft
Website: https://r1soft.com
Company type: Private
Founded year: 2006
Operating status: Operating
Headcount range: 51–100 employees
Short description: R1Soft develops cross-platform server backup software (Server Backup Manager) using Continuous Data Protection technology for 15-minute backups. It serves MSPs, hosting providers, and enterprises, distributed primarily through ConnectWise's partner channel as part of ConnectWise's BCDR portfolio.
Ownership category
akta.pro rank

R1Soft industry classification

Industry

Product category: Server Backup and Data Protection Software
NAICS: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Facilities Management Services (541513)
SIC: Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
akta.pro primary industry: Backup & Recovery Software (HDABAEAD)
akta.pro secondary industries: Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Backup Appliances & Integrated Systems (HDABAEAE)

Keywords

Server backup software
Continuous data protection
Bare-metal restore
Multi-tenant backup management
Hosting provider backups

Where R1Soft is headquartered

Location

Headquarters

HQ city: Houston
HQ country: United States
HQ region: North America

Offices1 record

Markets served

R1Soft business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

Software Licensing: Server Backup Manager is sold as licensed software. The product offers Standard, Advanced, and Enterprise editions with varying capabilities. Licensing is managed through the dist.r1soft.com portal. Perpetual and subscription licensing options available based on edition.

Pricing tiers

Model	Billing	Price
Subscription	Annual	Standard Edition - Entry-level backup management for single server environments
Subscription	Annual	Advanced Edition - Enhanced features for larger deployments with advanced management
Subscription	Annual	Enterprise Edition - Full-featured multi-tenant backup management for service providers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

R1Soft product offering

Product offering

Core offering

R1Soft develops and licenses the Server Backup Manager (SBM), a cross-platform, high-performance server backup solution that uses Continuous Data Protection (CDP) technology to back up Linux and Windows servers as frequently as every 15 minutes without impacting server performance. The product is sold in Standard, Advanced, and Enterprise editions primarily to managed service providers, hosting providers, and enterprise IT departments, with native integrations to control panels (cPanel, Plesk, InterWorx, DirectAdmin) and support for physical and virtual server environments.

Product overview

R1Soft is a server backup and data protection company now owned by ConnectWise. The flagship product is Server Backup Manager (SBM), a cross-platform, high-performance backup solution designed for service providers and enterprises. SBM uses Continuous Data Protection technology enabling backups as frequent as every 15 minutes without impacting server performance. The product architecture consists of the Server Backup Manager (central management server), CDP Agent/client software installed on protected machines, and Disk Safe storage containers. Key capabilities include block-based backups, bare-metal restore, multi-tenancy for MSP environments, and integrations with popular hosting control panels (cPanel, Plesk, InterWorx, DirectAdmin). SBM supports physical and virtual servers running Windows, Linux, VMware, Citrix XenServer, Hyper-V, and KVM. The product also includes a Data Center Console for managing multiple SBM installations and a SOAP API for automation. Release history spans versions 5.x through 6.18.x with continuous updates.

Differentiator

Problem solved

Functional benefit

Brands

Server Backup Manager (SBM): Cross-platform, high-performance backup software for physical and virtual servers with Continuous Data Protection technology.
CDP (Continuous Data Protection)

Products and services

R1Soft Server Backup Manager (SBM) Cross-platform, high-performance server backup software that protects Linux and Windows servers through installed Backup Agents, using Continuous Data Protection technology to back up as frequently as every 15 minutes without impacting server performance. Sold in Standard, Advanced, and Enterprise editions via ConnectWise partner channel and the dist.r1soft.com licensing portal.
Server Backup API (SOAP API) SOAP-based API for the Server Backup Manager that allows programmatic automation and integration of backup operations, including agent and policy management, available at the /apidoc endpoint of the backup manager.
Data Center Console Centralized monitoring and management console providing visibility over large collections of Server Backup Manager installations, with continuous configuration and status updates from each managed Backup Manager.
Hyper-V VHD Explorer Standalone utility tool for mounting and dismounting Hyper-V virtual hard disk (.vhd) files, with shell integration that adds right-click attach and detach actions in Microsoft Windows Explorer.

Quantifiable outcome

Backup frequency of every 15 minutes with no impact on server performance

Companies that use R1Soft

Customer profile

Named customers1 record

Segments3 records

Ideal customer profiles3 records

R1Soft technology and API

Technology

Technology focussed Yes

API detail

Has API: Yes
API docs
API detail

Core technology

AI maturity

App detail

Integration14 records

Feature10 records

R1Soft partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

ConnectWisecoreStrategic or Co-development PartnerR1Soft is a product line owned by ConnectWise. The Server Backup Manager integrates with the ConnectWise platform for Cybersecurity & Data Protection. R1Soft operates as part of ConnectWise's BCDR (Business Continuity and Disaster Recovery) portfolio alongside x360Recover and x360Cloud products.

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

R1Soft competitors and assessment

Company assessment

Others

Wasabi: Wasabi is an S3-compatible hot cloud storage provider frequently used as a backup target by MSP backup platforms. It is ecosystem-adjacent to R1Soft (which already supports Amazon S3/Glacier) and represents the broader shift toward cloud-based backup storage.

Broad incumbents

Commvault: Commvault is an enterprise data protection and information management platform serving large enterprises and service providers. It is a broader incumbent whose Metallic and Metallic SaaS offerings compete for service-provider backup workloads.
Carbonite (OpenText): Carbonite, now part of OpenText, offers server, endpoint, and cloud backup products for SMBs and MSPs. It competes in adjacent backup segments and is part of OpenText's broader information management portfolio.
Arcserve (formerly StorageCraft): Arcserve provides image-based and file-based backup, disaster recovery, and high-availability solutions for SMBs and MSPs. It is a broader incumbent that competes with R1Soft on Windows/Linux server protection.
Barracuda Backup: Barracuda offers backup appliances and cloud-delivered backup as part of a broader security and data-protection portfolio. It is a larger incumbent that overlaps with R1Soft's server backup capabilities but spans email security, networking, and broader IT security.

Direct peers

Acronis: Acronis delivers integrated backup and cyber-protection (anti-ransomware, endpoint security) for MSPs and enterprises. It competes head-on with R1Soft's SBM in MSP-led backup and now bundles cyber protection that SBM does not natively offer.
N-able (Cove Data Protection): N-able's Cove Data Protection (formerly Datto-owned SaaS Defense) provides cloud-delivered backup for servers and endpoints targeting MSPs. It competes for the same MSP channel as R1Soft via a cloud-first architecture.
Veeam Software: Veeam is the leading provider of backup, recovery, and data management software for virtual, physical, and cloud workloads, with a strong MSP/Veeam Cloud & Service Provider (VCSP) program. It directly competes with R1Soft on Linux/Windows server backup, MSP multi-tenancy, and CDP-style features.
MSP360 (formerly CloudBerry Lab): MSP360 provides backup software explicitly designed for managed service providers, supporting Windows/Linux servers and cloud storage targets. It is a direct software-only competitor to R1Soft's Server Backup Manager in the MSP channel.
Datto SIRIS: Datto SIRIS is an all-in-one BCDR appliance + cloud product purpose-built for MSPs, offering image-based backup and instant virtualization. R1Soft's multi-tenant SBM targets the same MSP-led BCDR use case with a software-only model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

R1Soft financial estimates

Financial estimate

Revenue estimate

Valuation estimate

R1Soft leadership team

Management profile

Number of profiles

R1Soft funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

R1Soft M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about R1Soft

What does R1Soft do?

Is R1Soft a public or private company?

R1Soft is a private company. It is classified as corporate owned and is currently operating.

When was R1Soft founded?

R1Soft was founded in 2006. It employs 51 to 100 people.

Where is R1Soft based?

R1Soft is headquartered in Houston, United States, in the North America region.

How does R1Soft make money?

One revenue line is on record: software Licensing.

Who are R1Soft's main competitors?

Wasabi is listed as an others. Broad incumbents are Commvault, Carbonite (OpenText), Arcserve (formerly StorageCraft) and Barracuda Backup. Direct peers are Acronis, N-able (Cove Data Protection), Veeam Software, MSP360 (formerly CloudBerry Lab) and Datto SIRIS.

Does R1Soft have an API?

Yes. Server Backup Manager provides a SOAP-based API for developers to build automation and integrations. The API supports managing servers, disk safes, policies, volumes, agents, users, reports, and configurations. Available at https:///apidoc or http:///apidoc. Supports HTTP and SSL connections with configurable ports. API examples provided in PHP. Functions include createAgentByObject, deleteAgentById, getAgentById, createReport, and more for full backup management automation. Developer documentation is at wiki.r1soft.com/display/ServerBackup/Access+API+documentation.html.

What industry is R1Soft in?

R1Soft's product category is Server Backup and Data Protection Software. Its primary akta.pro industry code is HDABAEAD, Backup & Recovery Software, with a secondary code of BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 5182 and its SIC code is 7372.