NGRI
NGRI is a French family-owned managed-IT services firm founded in 1994, serving small and medium businesses in the Lyon metropolitan area with external IT support, datacenter maintenance, cloud solutions, IP telephony, email security, and electronic-signature services.
- Company typePrivate
- Founded1994
- HeadquartersSaint-fons, France
- Headcount101–250
- GTM typeB2B
- OfferingServices
What NGRI does
NGRI is a French managed-IT services company founded in 1994 and headquartered in Saint-Fons, in the Lyon metropolitan area of Auvergne-Rhône-Alpes. The firm operates as a family-run business led by three Guyot brothers who each head a service domain: Nicolas (TPE-PME / SMB segment), Sacha (Datacenter operations), and Vadim (Grands-Comptes / large accounts). NGRI serves micro, small, and medium businesses (TPE and PME) in the region, delivering external IT support, datacenter maintenance, cloud solutions, IP telephony, email security, and electronic-signature services.
The company's core technology base is Microsoft-centric — Exchange Online, cloud productivity, IP telephony, and datacenter management — augmented by reseller partnerships with Vade Secure for email protection and HelloSign for electronic signatures, integrated with Dropbox, Google Drive, OneDrive, Box, and Salesforce. NGRI also operates two consumer-facing brands: afileforyou.com, a secure file-transfer service launched in 2007, and Les Gars de l'Informatique, a remote IT support service for individuals launched in 2016. All offerings are organized around specialized teams and dedicated account managers, with annual contracts billed on subscription or recurring terms.
Commercially, NGRI uses a consultative, sales-led go-to-market with custom-quoted annual managed-IT contracts alongside standard pricing for cloud and self-serve services (e.g., Exchange Online from €40/year). The company reports a 97.3% annual contract renewal rate and was the first firm in the Rhône-Alpes region to earn the Microsoft Spécialiste PME certification in 2005. NGRI is bootstrapped, founder-owned, and operates without external investment or disclosed revenue, generating sales entirely from recurring service contracts.
NGRI firmographics
Firmographics- Name
- NGRI
- Legal name
- NGRI
- Website
- https://ngri.fr
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NGRI is a French family-owned managed-IT services firm founded in 1994, serving small and medium businesses in the Lyon metropolitan area with external IT support, datacenter maintenance, cloud solutions, IP telephony, email security, and electronic-signature services.
- Ownership category
- akta.pro rank
NGRI industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industry
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
Keywords
Where NGRI is headquartered
LocationHeadquarters
- HQ city
- Saint-fons
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
NGRI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- External IT Services (Infogérance): Managed IT services with annual contracts. Customers commit for one year to evaluate service quality before annual renewal. 97.3% customer retention rate.
- Datacenter Maintenance Services: Annual cleaning and maintenance of datacenter environments including floor structure, cabling, climate control, and dust monitoring.
- Cloud Services (Email, Collaboration): Microsoft Exchange Online and cloud-based productivity tools with subscription pricing per user.
- IP Telephony Services: Unified communications with significant cost savings (some clients reduced bills by factor of 10). Available as cloud or on-premise solution.
- afileforyou.com: Secure file transfer service allowing files up to 2GB to be sent via email with maximum security.
- Les Gars de l'Informatique: Remote IT support service for individuals, leveraging high-speed internet and remote control tools.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Exchange Online email service - starting at €40/year |
| Subscription | Annual | External IT Services (Infogérance) - custom annual contracts |
| Subscription | Annual | Vade Secure email protection - 1 month free trial available |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
NGRI product offering
Product offeringCore offering
NGRI provides managed IT services (Infogérance) and datacenter maintenance for small and medium businesses (TPE/PME) in the Lyon metropolitan area, including unlimited helpdesk support, integrated IT direction, and dedicated client teams. It complements these core services with cloud solutions (Microsoft Exchange Online), IP telephony, email security (Vade Secure), and electronic signature (HelloSign) offerings, plus online consumer services such as secure file transfer (afileforyou.com) and remote IT support (Les Gars de l'Informatique).
Product overview
NGRI is an IT services company offering a portfolio of managed services for small and medium businesses. The core offering consists of External IT Services (Service Informatique Externe) providing unlimited helpdesk support and integrated IT direction, combined with specialized Datacenter Maintenance services. NGRI extends this foundation with modular add-on services including Cloud solutions (Le Cloud), IP Telephony (VOIP), Mobile productivity via Exchange Online, Email security via Vade Secure, and Electronic signatures via HelloSign. The company operates primarily in the TPE-PME segment, with specialized teams organized by service domain.
Differentiator
Problem solved
Functional benefit
Brands
- afileforyou.com: Online file transfer service launched in 2007, enabling secure file transfers up to 2GB via email.
- Les Gars de l'Informatique
Products and services
- Assistance Informatique (External IT Helpdesk) External IT helpdesk service providing unlimited hotline support, integrated IT direction, and dedicated team assignments for TPE-PME clients.
- Datacenter Maintenance Annual datacenter cleaning and maintenance services including floor structure inspection, cable density assessment, HVAC leak detection, and critical dust level monitoring.
- Le Cloud pour les TPE-PME Cloud computing services enabling businesses to access applications (email, CRM, file storage, telephony) via internet without local server infrastructure, with per-user pricing and high availability.
- Téléphonie sur IP (IP Telephony) Unified communications and VOIP telephony solutions deployed either on-premise or in the cloud, reducing fixed-line costs through bundled call packages with CRM integration and video conferencing.
- Solutions de mobilité (Exchange Online) Mobile productivity solutions (Microsoft Exchange Online) enabling email, calendar, contacts, and file access across PC, Mac, tablets, and smartphones with real-time synchronization.
- Protection messagerie (Vade Secure) Cloud-based email security service (Vade Secure) providing anti-spam, anti-phishing, anti-malware, and ransomware protection with intelligent threat detection across all company mailboxes.
- Signature électronique (HelloSign) Electronic signature service (via HelloSign) enabling legally binding digital document signing on PC, smartphone, or tablet with integration to Dropbox, Google Drive, OneDrive, Box, and Salesforce.
- afileforyou.com Secure file transfer service allowing files up to 2GB to be sent via email with maximum security.
- Les Gars de l'Informatique Remote IT support service for individuals, leveraging high-speed internet and remote control tools.
Quantifiable outcome
- 97.3% annual contract renewal rate
- +3 more outcomes
Companies that use NGRI
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
NGRI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature4 records
NGRI partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Vade SecurecoreVade Secure is a cloud-based email security solution partner. NGRI resells and implements Vade Secure to protect client email from spam, malware, ransomware, and phishing. The solution protects over 400 million mailboxes across 76 countries and is used by major ISPs, OEMs, and enterprises.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
NGRI competitors and assessment
Company assessmentOthers
Direct peers
- KOESIO: France-based regional IT services group (formerly Auvergne-based C-Log, Infidis, Alpes Controle) providing managed IT, cloud, telecom, and document solutions to SMBs — a direct regional French MSP competitor to NGRI.
- Videlio: French-headquartered audiovisual and IT services integrator serving SMBs and mid-market with workplace, cloud, and unified communications — comparable to NGRI's IP telephony and Microsoft collaboration practice.
- SCC France: Subsidiary of SCC Group delivering IT infrastructure, managed services, cloud, and datacenter services to French enterprises — comparable managed IT and datacenter services overlap with NGRI's core offerings.
- Provectio: French IT services specialist focused on cloud migration, datacenter modernization, and managed services for SMBs — a closely comparable French managed services peer to NGRI in scale and customer profile.
- Econocom: French-headquartered IT services and managed services provider serving SMBs and large accounts across Europe with cloud, workplace, and infrastructure offerings — directly comparable to NGRI's infogérance and Microsoft cloud practice.
Broad incumbents
- Computacenter: European-headquartered IT infrastructure and managed services provider serving enterprise and mid-market customers — overlaps with NGRI in datacenter, cloud, and workplace managed services across Europe.
- CANCOM: European managed services and cloud provider (formerly Olivetti/AMC) serving SMBs and mid-market with cloud, datacenter, and workplace solutions — directly comparable service portfolio to NGRI's managed IT and Microsoft cloud offering.
- Sopra Steria: Major French IT services and consulting firm offering managed services, infrastructure, and cloud transformation — a much larger incumbent whose SMB and infrastructure services compete with NGRI in the broader French market.
- Bechtle: European IT services and infrastructure provider with French operations, delivering managed services, cloud, and datacenter solutions to mid-market clients — comparable offering breadth to NGRI but at much larger scale.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NGRI social profiles
Digital presenceNGRI compliance and trust
Trust signalCompliance1 record
NGRI financial estimates
Financial estimateRevenue estimate
Valuation estimate
NGRI leadership team
Management profileNumber of profiles
Profiles3 records
NGRI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NGRI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NGRI
What does NGRI do?
NGRI provides managed IT services (Infogérance) and datacenter maintenance for small and medium businesses (TPE/PME) in the Lyon metropolitan area, including unlimited helpdesk support, integrated IT direction, and dedicated client teams. It complements these core services with cloud solutions (Microsoft Exchange Online), IP telephony, email security (Vade Secure), and electronic signature (HelloSign) offerings, plus online consumer services such as secure file transfer (afileforyou.com) and remote IT support (Les Gars de l'Informatique).
Is NGRI a public or private company?
NGRI is a private company. It is classified as family owned and is currently operating.
When was NGRI founded?
NGRI was founded in 1994. It employs 101 to 250 people.
Where is NGRI based?
NGRI is headquartered in Saint-fons, France, in the Europe region.
How does NGRI make money?
Six revenue lines are on record. External IT Services (Infogérance) is the primary driver. The others are datacenter Maintenance Services, cloud Services (Email, Collaboration), IP Telephony Services, afileforyou.com and les Gars de l'Informatique.
Who are NGRI's main competitors?
Capgemini is listed as an others. Direct peers are KOESIO, Videlio, SCC France, Provectio and Econocom. Broad incumbents are Computacenter, CANCOM, Sopra Steria and Bechtle.
Does NGRI have an API?
No public API is recorded for NGRI.
What industry is NGRI in?
NGRI's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 541513 and its SIC code is 7370.