Mobile Defenders
Mobile Defenders is a Grand Rapids, Michigan-based provider of an all-in-one platform for cell phone and device repair businesses, operating the MobileSentrix B2B wholesale distribution arm with 18,000+ SKUs of parts, tools, and accessories across Apple, Samsung, Google, Motorola, OnePlus, and LG, serving repair shops in the US, Canada, the UK, and the EU.
- Company typePrivate
- Founded2013
- HeadquartersGrand Rapids, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What Mobile Defenders does
Mobile Defenders, founded in 2013 and headquartered in Grand Rapids, Michigan, is positioned as an all-in-one solution provider for the cell phone and device repair industry. The company operates MobileSentrix, its B2B wholesale distribution arm, which sells more than 18,000 SKUs of replacement parts (screens, batteries, cameras, back glass, housings, small components) and accessories for Apple, Samsung, Motorola, Google, OnePlus, and LG devices. Its product portfolio also includes game console parts, board-level components, repair tools, and a sub-brand ecosystem (XO7 2.0, AQ7, AmpSentrix, DisplayBase, TapeBase, Screwbox 3.0, Casper) that provides tiered quality positioning and workflow tools for repair technicians. The company holds ISO 9001, 14001, and 45001 certifications and is an authorized distributor of Genuine Apple Parts as well as authorized distributor for Google, Motorola, OnePlus, and LG.
The business model is B2B wholesale distribution transacted primarily through a direct e-commerce platform (mobilesentrix.com) with account approval required to access wholesale pricing; customers can place orders via the website, Quick Order tool, phone, email, live chat, or WhatsApp. Pricing is transaction-based at wholesale rates, with free shipping on orders above $500 and a lifetime warranty on repair parts as a quality signal. Revenue streams include cell phone repair parts wholesale, accessories distribution, resale of pre-owned/refurbished devices (60-day warranty), and an LCD Buyback program that buys broken screens from repair technicians. The company serves a horizontal, long-tail customer base of cell phone repair shops, refurbishing businesses, and pre-owned device resellers across the US, Canada, the UK, and the EU, supported by a primary warehouse in Manassas, Virginia, and dedicated regional websites for each market.
Mobile Defenders firmographics
Firmographics- Name
- Mobile Defenders
- Legal name
- MobileSentrix
- Website
- https://mobiledefenders.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Mobile Defenders is a Grand Rapids, Michigan-based provider of an all-in-one platform for cell phone and device repair businesses, operating the MobileSentrix B2B wholesale distribution arm with 18,000+ SKUs of parts, tools, and accessories across Apple, Samsung, Google, Motorola, OnePlus, and LG, serving repair shops in the US, Canada, the UK, and the EU.
- Ownership category
- akta.pro rank
Mobile Defenders industry classification
Industry- Product category
- Mobile Device Repair Parts Wholesale
- SIC
- Retail-Radio, Tv & Consumer Electronics Stores (5731)
- akta.pro primary industry
- Mobile Device Accessories (Cases, Screen Protectors, Mounts) (CRACALAH)
- akta.pro secondary industries
- Mobile Device (Smartphone/Tablet) Trade-in & Recycling (BPALAIAG), Refurbished, Used & Recommerce Smartphones (CRACALAG)
Keywords
Where Mobile Defenders is headquartered
LocationHeadquarters
- HQ city
- Grand Rapids
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mobile Defenders business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Cell Phone Repair Parts Wholesale: Wholesale distribution of replacement parts for Apple, Samsung, Motorola, Google, and other cell phone brands. Includes OEM and genuine Apple parts. Revenue generated through one-time transaction-based sales to repair businesses.
- Accessories Distribution: Wholesale distribution of retail-ready accessories including MFi-certified cables and other repair tools and supplies.
- Pre-Owned Devices: Resale of pre-owned devices (iPhones and other smartphones) with 60-day return policy and warranty.
- LCD Buyback: Program to buy back broken LCD screens from repair technicians.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Wholesale account pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Mobile Defenders product offering
Product offeringCore offering
Mobile Defenders is an all-in-one B2B solution for repair businesses, distributing wholesale cell phone replacement parts (over 18,000 SKUs) for Apple, Samsung, Motorola, Google, and other brands, along with OEM/genuine manufacturer-authorized parts, repair tools and supplies, refurbished pre-owned devices, and an LCD buyback recycling program. The company operates dedicated regional websites serving the United States, Canada, the United Kingdom, and Europe.
Product overview
MobileSentrix is a B2B wholesale distributor and retailer of cell phone repair parts and related products. The portfolio includes a core parts business offering over 18,000 SKUs of replacement screens, batteries, cameras, and components for Apple iPhone, Samsung, Motorola, Google, and other brands, complemented by internal sub-brands (XO7 2.0 Technology, AQ7 Technology, AmpSentrix) that provide branded tiers of quality for different price points. Supporting products include Screwbox 3.0 (screw organization), DisplayBase, TapeBase, and Casper tempered glass accessories. The company also sells pre-owned devices (refurbished smartphones) and operates an LCD Buyback recycling service. Services include wholesale account access, quick ordering, marketing materials, and an API for business customers.
Differentiator
Problem solved
Functional benefit
Brands
- XO7 2.0 Technology: Technology brand offering repair solutions.
- AQ7 Technology
- AmpSentrix
- Casper
- DisplayBase
- Screwbox 3.0
- TapeBase
Products and services
- Cell Phone Repair Parts Wholesale replacement parts including screens (LCD/OLED), batteries, cameras, back glass, housings, and small components for Apple iPhone, Samsung, Motorola, Google Pixel, and other brands. Over 18,000 SKUs available, sold to repair shops and refurbishing businesses.
- Pre-Owned Devices Refurbished and pre-owned smartphones including iPhone models, fully tested, functional, resale-ready, and backed by a 60-day return policy. Sold to resellers and repair businesses.
- LCD Buyback Program allowing repair shops to sell back broken LCD screens and damaged devices for recycling and value recovery.
- Genuine Apple Parts Genuine Apple parts distributed through Apple's Genuine Parts Distributor program for MacBook Pro, MacBook Air, MacBook Neo, Studio Display, Studio Display XDR, iPad Air, and iPhone 17e repair.
- Tools & Supplies Repair tools and supplies for business operations, offering over 15 brands of professional repair equipment.
- Game Console Parts Replacement parts for gaming consoles sold wholesale to repair businesses.
- Board Components Small electronic components for board-level repairs including microchips, capacitors, and connectors.
- Screwbox 3.0 Precision organization system for screws that speeds up repairs and helps prevent costly errors. Designed for iPhones, iPad (2020+), and Samsung Galaxy S/Note series.
- Casper Tempered Glass Tempered glass screen protector brand offering retail-ready accessories including MFi-certified cables.
- Samsung Galaxy Z Flip 7 & Z Fold 7 Parts Replacement parts and repair essentials for Samsung Galaxy Z Flip 7 and Z Fold 7 devices.
Quantifiable outcome
- Lifetime warranty on repair parts ensures customer confidence in quality
- +1 more outcomes
Companies that use Mobile Defenders
Customer profileSegments2 records
Ideal customer profiles2 records
Mobile Defenders technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Mobile Defenders partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Apple Inc.coreMobileSentrix is an authorized Genuine Apple Parts Distributor, enabling them to sell genuine Apple parts for MacBook, MacBook Pro, MacBook Air, Studio Display, iPad, and iPhone repair.
- GooglecoreMobileSentrix is an authorized Google distributor for Google device parts.
- MotorolacoreMobileSentrix is an authorized Motorola distributor for Motorola device parts, supporting right-to-repair initiatives.
- OnePlusminorMobileSentrix is an authorized OnePlus parts distributor.
- LGminorMobileSentrix carries LG device parts.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Mobile Defenders competitors and assessment
Company assessmentEmerging players
- Parts4Repair: Parts4Repair is a wholesale and bulk supplier of cell phone and tablet replacement parts, with growing SKU coverage and online B2B ordering. Comparable as an emerging parts wholesaler targeting the same repair-shop buyer with similar transaction economics.
Direct peers
- iFixit: iFixit is a direct competitor in the cell phone and consumer electronics repair parts market, selling replacement parts, tools, and repair guides to both consumers and repair professionals. Comparable because it serves overlapping B2B repair-shop and prosumer customers with a similar mix of parts, tools, and educational content.
- Repairs Universe: Repairs Universe sells wholesale and retail replacement parts for iPhones, Samsung, iPads, and other consumer electronics, targeting both repair shops and end users. Comparable to MobileSentrix as a parts-first distributor with similar product taxonomy.
- eTrade Supply: eTrade Supply is a wholesale supplier of cell phone replacement parts, accessories, and repair tools, with significant operations in both US and Asian markets. Comparable as a B2B parts distributor with overlapping SKU breadth and OEM-style brand positioning.
- Mobile Defenders: Mobile Defenders is positioned as an all-in-one solution for repair businesses, providing parts, tools, and accessories through a wholesale platform. Direct competitor in the same B2B repair-channel segment with overlapping value proposition for independent repair shops.
- Phone Parts USA: Phone Parts USA is a smaller wholesale distributor of cell phone replacement parts, screens, and batteries serving the US repair shop market. Comparable as a similarly-positioned parts wholesaler competing for the same independent repair-shop customers.
- Injured Gadgets: Injured Gadgets is a wholesale and retail supplier of cell phone, tablet, and game console replacement parts, with strong repair-shop customer overlap. Directly comparable as a parts wholesaler serving the same independent repair channel with similar Apple/Samsung focus.
Broad incumbents
- uBreakiFix: uBreakiFix (owned by Asurion) is a large, franchised chain of consumer electronics repair stores that buys parts in volume from distributors like MobileSentrix. Comparable as a downstream customer archetype and as a broader incumbent shaping the independent repair market's structure.
- CPR Cell Phone Repair: CPR Cell Phone Repair is a franchised mobile device repair chain that sources parts wholesale for its franchisees. Comparable as a major downstream customer and broad incumbent that influences repair-channel parts demand and pricing.
- Apple Self Service Repair: Apple's Self Service Repair program sells genuine Apple parts and tools directly to consumers and independent repair shops. Comparable because it competes for the same authorized-parts customer relationships that MobileSentrix's Genuine Apple Parts Distributor status depends on.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Mobile Defenders social profiles
Digital presenceMobile Defenders compliance and trust
Trust signalCompliance3 records
Mobile Defenders financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mobile Defenders leadership team
Management profileNumber of profiles
Profiles2 records
Mobile Defenders funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mobile Defenders M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mobile Defenders
What does Mobile Defenders do?
Mobile Defenders is an all-in-one B2B solution for repair businesses, distributing wholesale cell phone replacement parts (over 18,000 SKUs) for Apple, Samsung, Motorola, Google, and other brands, along with OEM/genuine manufacturer-authorized parts, repair tools and supplies, refurbished pre-owned devices, and an LCD buyback recycling program. The company operates dedicated regional websites serving the United States, Canada, the United Kingdom, and Europe.
Is Mobile Defenders a public or private company?
Mobile Defenders is a private company. It is classified as unknown and is currently operating.
When was Mobile Defenders founded?
Mobile Defenders was founded in 2013. It employs 101 to 250 people.
Where is Mobile Defenders based?
Mobile Defenders is headquartered in Grand Rapids, United States, in the North America region.
How does Mobile Defenders make money?
Four revenue lines are on record. Cell Phone Repair Parts Wholesale is the primary driver. The others are accessories Distribution, pre-Owned Devices and LCD Buyback.
Who are Mobile Defenders's main competitors?
Parts4Repair is listed as an emerging player. Direct peers are iFixit, Repairs Universe, eTrade Supply, Mobile Defenders, Phone Parts USA and Injured Gadgets. Broad incumbents are uBreakiFix, CPR Cell Phone Repair and Apple Self Service Repair.
Does Mobile Defenders have an API?
Yes. MobileSentrix offers an API for consumers, though specific details about the API type (REST, GraphQL, etc.), authentication methods, rate limits, or available endpoints are not provided in the source content. Developer documentation is at www.mobilesentrix.com/api-consumer.
What industry is Mobile Defenders in?
Mobile Defenders's product category is Mobile Device Repair Parts Wholesale. Its primary akta.pro industry code is CRACALAH, Mobile Device Accessories (Cases, Screen Protectors, Mounts), with a secondary code of BPALAIAG, Mobile Device (Smartphone/Tablet) Trade-in & Recycling. Its SIC code is 5731.