Quality Of Life Health Services

What Quality Of Life Health Services does

Quality Of Life Health Services, Inc. (QOLHS) is a private non-profit 501C3 organization and the largest system of federally qualified community health centers (FQHCs) in Alabama. Founded in 1977 by Dr. Roberta O. Watts in Gadsden, the organization operates 24 community health center locations across at least 15 Alabama counties under the leadership of President/CEO Wayne C. Rowe, who has held the role since 1982. It has held continuous Joint Commission accreditation since 1998 and operates as a certified FTCA facility under Section 330 of the Public Health Service Act, receiving HHS grant funding and federal malpractice coverage.

QOLHS delivers integrated primary and specialty care through a Patient-Centered Medical Home model spanning adult medicine, pediatric and adolescent medicine, behavioral health, dental, pharmacy (five open-door retail pharmacies operating under the Federal 340B Drug Pricing Program), vision, podiatry, women's health, medication-assisted treatment for substance use disorders, and diagnostic services including lab, X-ray at six locations, EKG, and pulmonary function testing at five locations. Distribution occurs through fixed-site clinics, two mobile units (Quality Health Express I and II), school-based health centers on partner K–12 campuses, and housing-authority partnerships with the Housing Authority of Phenix City and Greater Gadsden Housing Authority. The technology stack is built on third-party platforms — Doxy.Me for live video telehealth, MyChart/OCHIN for electronic health records, and digital Remote Patient Monitoring for hypertension management — supplemented by telephone, video, and in-person interpretation services for non-English-speaking patients.

Revenue is generated from a mix of patient service fees (private insurance, Medicare, Medicaid, and uninsured patients on a sliding-fee scale based on family size and income), pharmacy dispensing under the 340B program, and recurring federal HHS Section 330 grants. Pricing structures are hybrid: insurance co-pays and deductibles are transaction-based, the uninsured Medicare co-pay is set at $10 with a $25 nominal fee for uninsured patients, and a sliding-fee discount program ensures access regardless of ability to pay. No one is denied services due to inability to pay. The go-to-market motion is community-led, relying on partnerships with schools, public housing authorities, churches, and community-based organizations for patient acquisition and outreach.

Name

Quality Of Life Health Services

Legal name

Quality of Life Health Services, Inc.

Website

https://qolhs.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Quality Of Life Health Services is Alabama's largest federally qualified community health center network, operating 24 sites delivering integrated primary, dental, behavioral, pharmacy, and telehealth care to uninsured, Medicare, Medicaid, and insured patients under a sliding-fee model.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro industry

PRIMARYHLAFAGAB

Community Health Centers (FQHCs & Look-Alikes)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAGAL

Rural Health Clinics (RHCs)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYHLAFAGAG

School-Based Health Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

Keywords

• Community health centers
• Federally qualified health
• Primary healthcare services
• Behavioral health services
• Pharmacy services

Headquarters

HQ city

Gadsden

HQ country

United States

HQ region

North America

Offices23 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Patient Services Revenue: Revenue generated from medical, dental, behavioral health, vision, and pharmacy services provided to patients with private insurance, Medicare, Medicaid, and uninsured patients on sliding fee scale.
2. Pharmacy Revenue: Five open-door retail pharmacies participating in Federal 340B program, Medicare Part D, Medicaid, and major insurance plans. Generates revenue through prescription dispensing and medication management services.
3. Federal HHS Funding: HHS funding under Section 330 of the Public Health Service Act. Organization has Federal Public Health Service (PHS) deemed status with respect to certain health or health related claims, including medical malpractice claims.
4. Sliding Fee Discount Program: Discounted/sliding fee schedule available based on family size and income for uninsured and underinsured patients. Ensures access to care regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Quality Of Life Health Services operates a network of Federally Qualified Health Centers (FQHCs) across multiple counties in Alabama, delivering comprehensive primary medical, dental, behavioral health, pharmacy, vision, and podiatry services to patients of all ages. The organization serves insured, uninsured, and underinsured individuals regardless of ability to pay, supported by a sliding-fee discount program and in-network status with Medicare, Medicaid, and most private insurers. Care is delivered through 24 brick-and-mortar health centers, school-based sites, mobile units, and a telehealth platform.

Product overview

Quality Of Life Health Services operates as a network of 24 federally qualified community health centers across Alabama, established in 1977. The organization functions as a Patient-Centered Medical Home providing comprehensive primary and specialty healthcare services. The product portfolio includes Adult Medicine, Pediatric/Adolescent Medicine, Behavioral Health, Dental Care, Pharmacy (participating in Federal 340B program), Vision Care, Podiatry, Women's Health, Medication-Assisted Treatment, Diagnostic Services (Lab, X-Ray, Pulmonary Function Testing), Telehealth via Doxy.Me, School-Based Health Services, Mobile Health Units (Quality Health Express), Health and Wellness Center, and Interpreting Services. Services are integrated through a coordinated care model allowing patients to access multiple service lines at single locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Medicine
• Pediatric/Adolescent Medicine
• Women's Health Services
• Dental Care
• Vision Care
• Podiatry Care
• Behavioral Health Services
• Medication-Assisted Treatment Program
• Pharmacy Services
• Lab and X-Ray Services
• Telehealth
• School-Based Health Services
• Quality Health Express (Mobile Health Units)
• Sliding-Fee Discount Program
• Interpreting Services

Quantifiable outcome

• Serving the largest system of federally qualified community health centers in Alabama for over 40 years

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Housing Authority of Phenix CitycoreStrategic or Co-development PartnerPartnership with Housing Authority of Phenix City for Susie E. Allen Health Center located at 1502 11th Ave., Phenix City, AL 36867, providing healthcare services to public housing residents.
• Greater Gadsden Housing AuthoritycoreStrategic or Co-development PartnerPartnership with Greater Gadsden Housing Authority for ProCare Colley Homes Medical Center located at 420 N 6th St., Gadsden, AL 35901, providing healthcare access to housing community residents.
• Schools and Educational InstitutionscoreStrategic or Co-development PartnerPartnership with schools, public housing communities, churches, and community-based organizations. Mobile health units provide medical, dental, vision, behavioral health and telehealth services directly at partner locations including school-based health centers.

Scale indicators6 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Sun River Health: Sun River Health (formerly HRHCare) is one of the largest multi-state FQHC systems in the Northeast, operating 40+ community health centers with a comparable integrated service portfolio (medical, dental, behavioral health, pharmacy). Directly comparable to QOLHS as a large-scale, multi-site FQHC serving underserved populations.
• Community Health Center, Inc. Community Health Center, Inc. (CHC) is a Connecticut-based FQHC and one of the largest in the U.S., with extensive primary care, behavioral health, and dental services across multiple sites. Directly comparable to QOLHS in FQHC scale, integrated service mix, and Patient-Centered Medical Home operating model.
• Peak Vista Community Health Centers: Peak Vista is a Colorado-based FQHC system operating 20+ community health centers with comprehensive primary care, dental, behavioral health, and pharmacy services. Directly comparable to QOLHS as a multi-site FQHC serving a mix of insured and uninsured patients across a defined regional footprint.
• Family Health Centers of San Diego: Family Health Centers of San Diego is one of the largest FQHCs in the U.S., with 50+ sites delivering primary care, dental, behavioral health, and pharmacy services to underserved populations. Directly comparable to QOLHS in integrated FQHC operating model and patient population profile.
• Alabama Regional Medical Services: Alabama Regional Medical Services (ARMS) is a Birmingham, Alabama-based FQHC providing primary medical, dental, and behavioral health services to underserved populations. Directly comparable to QOLHS as a regional Alabama FQHC competing in overlapping markets and serving similar Medicaid/uninsured populations.
• Franklin Primary Health Center: Franklin Primary Health Center is a Mobile, Alabama-based FQHC delivering comprehensive primary care, dental, pharmacy, and behavioral health services. Directly comparable to QOLHS as an Alabama FQHC peer with similar service mix and underserved-population mission.
• Cahaba Medical Care: Cahaba Medical Care is an Alabama-based FQHC providing full-spectrum primary care, behavioral health, and dental services across central Alabama. Directly comparable to QOLHS in geography, FQHC mission, and integrated primary care model.
• HealthLinc: HealthLinc is an Indiana-based FQHC network with multiple community health centers offering integrated medical, dental, vision, and behavioral health services. Directly comparable to QOLHS as a multi-site FQHC with similar service breadth and patient demographic focus.

Broad incumbents

• Urban Health Plan: Urban Health Plan is a New York-based FQHC and large multi-site community health provider with a broader service area and longer operating history. Comparable to QOLHS as an established, larger-scale FQHC operating in a more urban/mixed environment.
• VillageMD: VillageMD is a primary care platform operating large-scale, multi-site clinics with integrated services and value-based care contracts. Comparable to QOLHS as a multi-site primary care operator, though VillageMD operates as a for-profit, technology-enabled retail clinic model rather than a safety-net FQHC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/QOLHealthSrvcs

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quality Of Life Health Services