Chamber Of Commerce And Industry Of Western Australia

What Chamber Of Commerce And Industry Of Western Australia does

CCIWA is the peak business chamber for Western Australia, founded in 1890 and structured as a company limited by guarantee. It serves WA businesses across sole-trader, SMB, mid-market, and enterprise tiers through a five-level membership model (Entry $600/year, Essential $990/year, Complete $1,910/year, Advantage and Corporate by quote), and supplements membership with professional services revenue from training, HR consulting, and its wholly-owned legal subsidiary Business Law WA. The organization employs 51-100 staff and reports that more than 2,000 WA businesses and community members seek its advice each month.

The core product set spans an Employee Relations Helpline with unlimited member access, Legal Services at Business Law WA (commercial, employment, and WHS law with six consecutive years of QPS accreditation), Construction & Mining IR Services embedded onsite at major resource projects (Rio Tinto, BHP, Woodside/Bechtel, Pilbara Minerals, Covalent Lithium, Talison Lithium and others), Workplace Training and a customizable eLearning Library, Workplace Health & Safety services delivered through a 2025 partnership with Epigroup, International Trade Services (certificates of origin via the essCert portal, Austrade TradeStart advisory, network access across 90+ countries), and the Industry Capability Network WA operating the national ICN Gateway for major-project supplier matching. Underlying platforms include the cciwa.com member portal, the essCert trade-documentation system, the ICN Gateway (gateway.icn.org.au), the Grant Finder (access to 875+ grants worth $63B+), WA Works (major projects database), and Economic Insight (Business Confidence and Consumer Confidence surveys).

CCIWA's revenue mix combines recurring membership subscriptions, professional services (legal fees, HR consulting, training, IR Masterclass from $4,650), one-time sales of policy packs and guides (Respect@Work from $2,500, Right to Disconnect from $1,100), subscriptions to publications (WA Works, Industrial Award Subscription at $120-150/annum), and event revenue including the 700+ attendee International Women's Day lunch. Distribution is primarily direct sales through the membership team (1300 422 492), inside sales via the Employee Relations Helpline, on-site enterprise engagement in the resources sector, and self-serve digital portals. Beyond commercial services, CCIWA runs active policy advocacy campaigns (Keeping WA Strong) and coordinates with the Australian Chamber Movement and ACCI on national business issues.

Name

Chamber Of Commerce And Industry Of Western Australia

Legal name

Chamber of Commerce and Industry of Western Australia Limited

Website

https://cciwa.com

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

51–100 employees

Short description

CCIWA is Western Australia's peak business chamber, founded in 1890, serving 2,000+ WA businesses monthly through tiered memberships and a comprehensive suite of services including employee relations advisory, legal services via its BLWA subsidiary, construction and mining IR support, training, international trade documentation, and policy advocacy.

Ownership category

akta.pro rank

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Subscriptions: CCIWA generates primary revenue through tiered membership packages (Entry $600/yr, Essential $990/yr, Complete $1,910/yr, Advantage and Corporate by quote), offering varying levels of access to services, helplines, training, events and publications.
2. Training Programs: Revenue from workplace training courses, workshops, IR Masterclass (from $4,650), Right of Entry training, Mastering the Mining Industry Award, and custom on-site training delivered across Australia.
3. Policy Packs and Guides: Sale of policy packs including Respect@Work Packs (from $2,500 ex GST), Right to Disconnecting Policy (from $1,100 ex GST), and other HR management kits and guides.
4. Industrial Award Subscription: Industrial Award Subscription Service providing complete award copies and wage schedules for $120/annum (members) or $150/annum (non-members).
5. Publications and Reports: Subscription-based publications including the Construction Industry Quarterly Report and WA Works subscription providing access to the Major WA Projects List.
6. Legal Services at Business Law WA: CCIWA's wholly-owned subsidiary BLWA provides commercial law, employment law and work health and safety legal services on a fee-for-service basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels10 records

Marketing channels8 records

Core offering

CCIWA is a membership-based peak business chamber that provides Western Australian businesses with employee relations advisory (helpline, HR consulting), legal services (through wholly-owned subsidiary Business Law WA), workplace health and safety consulting, international trade services (certificates of origin, FTA advisory), workplace training and eLearning, supplier-to-major-project networking via the ICN Gateway, policy advocacy, and economic research, sold through tiered membership subscriptions and fee-for-service engagements.

Product overview

CCIWA operates as a chamber of commerce providing a comprehensive suite of business advisory and support services organized around core verticals: employee and industrial relations advisory (Employee Relations Helpline, HR Consulting, Legal Services at Business Law WA), specialized industry services (Construction & Mining IR Services, International Trade Services, Industry Capability Network WA), workforce development (Workplace Training & Development, eLearning Library, Work Integrated Learning Internships, Apprenticeship Support), and member resources (Business Toolbox, Grant Finder, WA Works, Economic Insight). The organization functions through its wholly-owned legal subsidiary Business Law WA and partnerships with external providers including Epigroup for WHS services and Optima Partners for accounting. Membership tiers provide graduated access to services with pricing ranging from Entry ($600/year) to Corporate levels.

Differentiator

Problem solved

Functional benefit

Brands

• Business Law WA (BLWA): An incorporated legal practice and wholly owned subsidiary of CCIWA providing corporate, commercial, work health and safety, and employment law services to the WA business community.

Products and services

• Employee Relations Helpline Core advisory service providing unlimited timely, reliable and practical advice on employment laws, the awards system and human resources matters for CCIWA members.
• Legal Services at Business Law WA Fee-for-service corporate, commercial, work health and safety and employment law services delivered through CCIWA's wholly-owned incorporated legal practice subsidiary.
• Industrial Award Subscription Service Subscription service providing complete copies of relevant industrial awards, comprehensive wage schedules, and email updates following award amendments.
• Human Resources Consulting Project-based and retainer HR consultancy covering Respect@Work compliance, IR reform policy support, policy review, HR audits, award allocations, diversity and inclusion, and workplace mental health.
• Workplace Health & Safety Services Comprehensive WHS solutions delivered in partnership with Epigroup including consulting, system and site audits, training, VR development, e-learning, and WHS recruitment services.
• Construction & Mining IR Services Specialized industrial relations support for major resource projects including strategic planning, tender development, union management, enterprise bargaining, right of entry management, and onsite employee relations consulting at project locations.
• Workplace Training & Development Expert-led workplace training programs covering industrial relations, employment law, work health and safety, HR, and leadership development, delivered in Perth CBD, on-site at client locations, or online.
• IR Masterclass Five-day intensive workshop from $4,650 ex GST building knowledge across industrial relations areas, designed for mid to high-level HR and workplace relations professionals.
• eLearning Library Growing library of customisable eLearning covering HR, compliance, safety, leadership and essential business skills available on-demand to members.
• Industry Capability Network WA Networking platform connecting local suppliers with mining, construction, infrastructure, defence and major projects through the ICN Gateway, including the Aboriginal Business Directory WA.
• International Trade Services Comprehensive international trade services including market entry strategies, Austrade TradeStart advisory, certificate of origin issuance, ATA carnets, and connections to networks in over 90 countries.
• Work Integrated Learning – Internships Free service facilitating university student internship placements connecting employers with science and engineering students from Curtin University for workplace-based learning experiences.
• WA Works Subscription-based service providing news on WA major projects and supply chains with 24/7 access to the Major WA Projects List.
• Economic Insight Economic research service including Business Confidence Survey, Consumer Confidence Survey, Regional Pulse reports, and Outlook forecasts produced by CCIWA's economics team.
• CCIWA Membership Packages Tiered annual membership packages (Entry $600/year, Essential $990/year, Complete $1,910/year, Advantage and Corporate by quote) providing graduated access to Employee Relations Helpline, Business Toolbox, Grant Finder, training discounts and networking opportunities.

Quantifiable outcome

• More than 2,000 WA businesses and community members seek CCIWA's advice each month
• +4 more outcomes

Named customers25 records

Segments4 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• EpigroupcoreStrategic or Co-development PartnerCCIWA announced a major expansion of its work health and safety services through a strategic partnership with Epigroup, a leading WA-based workplace health and safety provider. The partnership enables CCIWA members to access comprehensive WHS solutions including consulting, auditing, system development, strategy and culture, human factors, e-Learning, VR development, video production, face-to-face training, and WHS recruitment and placement services.
• Business Law WA Pty Ltd (BLWA)coreOthersBusiness Law WA Pty Ltd is a wholly owned subsidiary of CCIWA, operating as an incorporated legal practice. BLWA provides a full range of corporate, commercial, work health and safety and employment law services to the WA business community.
• Australian Chamber of Commerce and Industry (ACCI)majorStrategic or Co-development PartnerCCIWA collaborates with ACCI on the globally-recognised Chamber Change program, providing women in business with opportunities to mentor, network, empower and grow alongside each other.
• Austrade (TradeStart Program)majorStrategic or Co-development PartnerCCIWA is a registered TradeStart provider, offering advice on trade, markets, and export challenges; targeted support for small and medium-sized businesses; and access to the combined resources of Austrade and partner organisations for international trade.
• Invest and Trade Western AustraliamajorStrategic or Co-development PartnerCCIWA collaborates with Invest and Trade Western Australia on the WA Investments initiative, which promotes investment opportunities in Western Australia, helps discover projects seeking investment, provides market and industry insights, and showcases investment opportunities across various industry sectors.
• ICN (Industry Capability Network)coreStrategic or Co-development PartnerCCIWA operates the Industry Capability Network WA (ICNWA), a partnership with the national ICN organization. ICNWA connects suppliers and contractors with project procurement teams through the Gateway by ICN platform, which is a national platform for major projects throughout Australia.
• BidWriteminorImplementation/ SI/ Consulting PartnerCCIWA has partnered with BidWrite to help CCIWA members through their grant journey, providing grant and tender proposal writing assistance.
• BidBuddyminorImplementation/ SI/ Consulting PartnerCCIWA has partnered with BidBuddy to provide grant assistance services to CCIWA members.
• Business StationminorImplementation/ SI/ Consulting PartnerCCIWA has partnered with Business Station (growth.businessstation.com.au) to provide grant assistance services to CCIWA members.
• Sadleirs-Glob-LogminorChannel Partner/ Reseller/ DistributorSadleirs-Glob-Log is featured as an international trade partner/service provider accessible through CCIWA's international trade services.
• Optima PartnersminorChannel Partner/ Reseller/ DistributorCCIWA refers members to Optima Partners for accounting, taxation and business advisory services, offering innovative and personalised services to help businesses grow.
• Australian Chamber MovementmajorStrategic or Co-development PartnerCCIWA participates in the Australian Chamber Movement, connecting with regional chambers and national industry associations to advance shared policy objectives and provide coordinated advocacy on issues affecting Australian businesses.
• Australian Made CampaignminorChannel Partner/ Reseller/ DistributorCCIWA provides registration services to the Australian Made Campaign as part of its international trade documentation offerings, helping Australian exporters promote their products with the Australian Made logo.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Queensland Chamber of Commerce and Industry (CCIQ): Queensland's peak business organization providing workplace relations, legal, training, and policy services to members. Directly comparable business model and revenue mix.
• Business NSW (formerly NSW Business Chamber): The largest state-based business chamber in New South Wales, offering a very similar portfolio of HR advisory, legal services, training, international trade, and policy advocacy. Direct state-level peer with the same one-stop-shop model.
• Victorian Chamber of Commerce and Industry: Victoria's peak business body with a comparable member services portfolio including workplace relations advice, legal services, training, international trade, and policy advocacy. Closest comparable in scale and service mix.
• SA Chamber of Commerce and Industry (Business SA): South Australia's peak industry and commerce body, offering HR/IR advisory, training, and advocacy. Direct state-level peer with a similar but smaller-scale offering.

Emerging players

• Employsure: Australia's largest workplace relations and WHS advisory subscription service for SMBs. Operates a tech-enabled, scalable model that directly competes with CCIWA's tiered membership for the same Essential/Complete customer segments.
• Master Builders Association of Western Australia: WA industry-specific association providing IR, training, and legal services to construction industry members. Overlaps with CCIWA's Construction & Mining IR Services for a similar but narrower industry segment.
• HR Assured (a Peninsula Group company): Digital-first HR/employment law advisory and documentation platform that targets the same SMB market as CCIWA's Employee Relations Helpline. Represents the primary disintermediation threat to the membership helpline model.

Regional players

• Tasmanian Chamber of Commerce and Industry: Smaller-scale state chamber in Tasmania with overlapping workplace relations, training, and policy services, but a much smaller member base and budget than CCIWA.
• Chamber of Commerce and Industry Queensland (CCIQ) / Hobart Chamber of Commerce: Regional/sub-state chambers in Australia that overlap with CCIWA's membership and event-based model but operate in different geographies.

Broad incumbents

• Australian Chamber of Commerce and Industry (ACCI): National peak body for Australian chambers. CCIWA is a member/affiliate of ACCI and collaborates on the Chamber Change program, but ACCI operates at a federal level across all states and industries.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CCI_WA
• LinkedInlinkedin.com/company/cciwa

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chamber Of Commerce And Industry Of Western Australia