IT Worxx
IT Worxx is a Dutch regional managed services provider (label of Arrix Automatisering B.V.) serving SMB and mid-market businesses in Northern Netherlands with bundled ICT services including telecom, managed workplace, security, business applications, and adoption services.
- Company typePrivate
- Founded2005
- HeadquartersEmmen, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingServices
What IT Worxx does
IT Worxx is a regional Dutch managed services provider operating as a commercial label of Arrix Automatisering B.V., a private limited company headquartered in Drachten with operational offices in Emmen and Drachten. The company delivers integrated ICT services to small and medium-sized businesses across Northern Netherlands (Drenthe and Friesland), bundling telecom, managed workplace, cybersecurity, business applications, and adoption services into a 'single point of contact' model that competes on convenience rather than product novelty.
Underlying technology is built on a partner-orchestrated stack rather than proprietary infrastructure: KPN EEN for telecom and connectivity (delivered under a KPN Excellence Partner tier-one reseller agreement), Microsoft 365 for productivity and modern workplace, Fortinet Security Fabric (FortiManager, FortiAnalyzer, SOCaaS) for network and endpoint security, Exact for ERP/accounting, Veeam for backup, and supplementary vendors (Aruba, Citrix, Bitdefender, Barracuda, Juniper, HPE, HP Inc., APC). IT Worxx operates its own datacenter infrastructure for hosting and managed services, supports customer environments through an in-house servicedesk using TeamViewer and Microsoft Quick Assist, and runs an AI-driven continuous security awareness program (IT Worxx Continu Security Aware) that combines phishing simulations, training modules, and monthly webinars. The company maintains an extensive compliance posture: ISO 9001, ISO 27001, NEN 7510, and ISAE 3402 Type II certifications covering managed services and datacenter operations.
The business model combines recurring managed service subscriptions (per-user or per-workstation monthly billing for managed workplace and security awareness), professional services for consulting and implementation projects, one-time hardware/software resale (servers, laptops, networking, Microsoft and Exact licenses), and telecom resale through the KPN channel with consolidated billing. Pricing is quote-based and consultative; tiers are not publicly disclosed. Go-to-market is primarily sales-led with regional dedicated advisors, supplemented by channel partner revenue through KPN and an event-driven demand generation layer (KEI Event, LABS Event, Fortinet Tech Seminar). Customer segmentation is horizontal, targeting Dutch SMB/MKB across industries rather than vertical specialization, with named customer references spanning social enterprises (EMCO Groep, ~1,500 employees) and other regional SMBs.
IT Worxx firmographics
Firmographics- Name
- IT Worxx
- Legal name
- Arrix Automatisering B.V.
- Website
- https://itworxx.nl
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- IT Worxx is a Dutch regional managed services provider (label of Arrix Automatisering B.V.) serving SMB and mid-market businesses in Northern Netherlands with bundled ICT services including telecom, managed workplace, security, business applications, and adoption services.
- Ownership category
- akta.pro rank
IT Worxx industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513), Telephone Call Centers (56142)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
- akta.pro secondary industries
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK), VoIP Access & ITSP Services (HDAIAHAD)
Keywords
Where IT Worxx is headquartered
LocationHeadquarters
- HQ city
- Emmen
- HQ country
- Netherlands
- HQ region
- Europe
Offices2 records
Markets served
IT Worxx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring managed IT services including workplace management, security, and infrastructure monitoring provided on a subscription basis with predictable monthly pricing.
- Professional Services: Consulting, implementation, and project-based services for digital transformation, security assessments, and system migrations.
- Hardware and Software Sales: Sale and supply of ICT hardware including servers, laptops, networking equipment, and software licenses as one-time transactions.
- Telecom and Connectivity Services: As KPN Excellence Partner, IT Worxx resells KPN telecom services including mobile telephony, fixed telephony, internet connectivity, and business TV with consolidated billing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Workplace Services - Subscription-based pricing |
| Subscription | Monthly | IT Worxx Continu Security Aware - Security awareness program |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels5 records
IT Worxx product offering
Product offeringCore offering
IT Worxx is a Dutch ICT service provider that delivers managed IT services for small and medium-sized businesses in Northern Netherlands. The company operates as a full-service partner across four solution pillars: Telecom & Connectiviteit (KPN-based mobile, fixed, VoIP, fiber), Werkplek & Security (managed Microsoft 365 workplace and Fortinet security), Applicaties (Exact ERP/accounting), and Adoptie en Optimalisatie (Microsoft 365 adoption, NIS2 scanning, and the IT Worxx Continu Security Aware program). It also operates its own datacenter, a Servicedesk, and a Servers-as-a-Service subscription offering.
Product overview
IT Worxx is an ICT service provider offering a comprehensive portfolio of managed IT services organized into four core solution pillars: (1) Telecom & Connectiviteit through KPN Excellence Partnership covering mobile, fixed, VoIP, and business fiber; (2) Werkplek & Security delivering managed modern workplace and cybersecurity built on Microsoft 365 and Fortinet; (3) Applicaties providing Exact ERP/accounting software and Microsoft 365 productivity tools; and (4) Adoptie en Optimalisatie including the IT Worxx Continu Security Aware program with AI-driven phishing simulations, M365 adoption consulting, and NIS2 compliance scanning. Supporting these pillars are ID Worxx (knowledge platform), an in-house Servicedesk, and Datacenter Diensten. The company positions itself as a one-stop ICT partner, integrating with KPN for telecom, Exact for ERP, Microsoft 365/Teams/SharePoint for productivity, Fortinet for security, and Payt for debtor management.
Differentiator
Problem solved
Functional benefit
Products and services
- Telecom & Connectiviteit
Quantifiable outcome
- 99.9% availability for business connectivity services
- +1 more outcomes
Companies that use IT Worxx
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles3 records
IT Worxx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability5 records
Feature3 records
IT Worxx partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- FortinetcoreIT Worxx partners with Fortinet for network security solutions, implementing Fortinet Security Fabric including FortiManager, FortiAnalyzer, and SOCaaS. The partnership includes joint events such as the Fortinet Tech Seminar and Fortinet Accelerate program for staff certification.
- KPNcoreAs KPN Excellence Partner, IT Worxx offers the full range of KPN EEN business services including mobile telephony, fixed telephony, internet connectivity, premium WiFi, and business TV. IT Worxx provides consolidated billing and serves as the single point of contact for customers, with direct escalation lines to KPN for rapid support.
- MicrosoftcoreAs a Microsoft partner, IT Worxx implements Microsoft 365 solutions including Teams, SharePoint, Exchange Online, and Modern Workplace capabilities. The partnership focuses on productivity, collaboration, and security solutions.
- Green DigitalminorIT Worxx partners with Green Digital for hardware disposal and recycling services, including secure hardware destruction at events.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
IT Worxx competitors and assessment
Company assessmentDirect peers
- Arrix Automatisering: Parent company of IT Worxx and sister brand, also based in Northern Netherlands with overlapping managed IT, KPN Excellence Partner status, and SMB/mid-market focus. Directly comparable in service portfolio, certifications, and customer segment.
- SLTN: Dutch managed service provider offering workplace management, cloud, and security services primarily to mid-market and enterprise customers in the Netherlands. Comparable as a Dutch MSP serving similar customer profiles with a multi-vendor integration model.
- Simac: Large Dutch IT services group providing managed services, cloud, networking, and security across the Benelux region. Comparable in MSP/managed workplace offering but at significantly larger scale and broader geographic reach.
- Pink Elephant: Dutch ITSM and service desk specialist offering ITIL-based managed services and Servicedesk outsourcing. Comparable in the servicedesk/ITSM outsourcing layer and focus on improving IT service management maturity.
- Total Solutions Group: Dutch managed IT services and cloud provider focused on Microsoft 365, Azure, and Modern Workplace for Dutch SMB and mid-market. Comparable in Microsoft-centric managed workplace positioning and customer profile.
- ICT Concept: Regional Dutch MSP offering managed workplace, connectivity, and cloud services to SMBs. Comparable in regional Dutch MSP positioning, Microsoft-centric stack, and bundled telecom + IT service model.
Broad incumbents
- Cegeka: Large Belgian/Dutch IT services provider offering managed workplace, cloud, security, and application services across the Benelux. Competes with IT Worxx for Dutch mid-market and enterprise managed services contracts at significantly larger scale.
- KPN: Incumbent Dutch telecom operator and the source of IT Worxx's telecom and connectivity product line. A broad incumbent that owns the underlying KPN EEN services IT Worxx resells, with direct enterprise and SMB offerings that overlap IT Worxx's connectivity proposition.
- Visma: Nordic-headquartered business software and IT services group operating across the Netherlands with cloud, ERP (Exact), and managed services. Comparable through the Exact/ERP application services overlap and Dutch SMB/mid-market focus.
Others
- Fortinet (MSSP partner channel): Vendor partner for IT Worxx's security stack (Security Fabric, FortiManager, FortiAnalyzer, SOCaaS). Relevant as the upstream security platform whose product roadmap and partner program shape IT Worxx's managed security offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
IT Worxx social profiles
Digital presenceIT Worxx compliance and trust
Trust signalCompliance4 records
IT Worxx financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Worxx leadership team
Management profileNumber of profiles
Profiles4 records
IT Worxx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Worxx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Worxx
What does IT Worxx do?
IT Worxx is a Dutch ICT service provider that delivers managed IT services for small and medium-sized businesses in Northern Netherlands. The company operates as a full-service partner across four solution pillars: Telecom & Connectiviteit (KPN-based mobile, fixed, VoIP, fiber), Werkplek & Security (managed Microsoft 365 workplace and Fortinet security), Applicaties (Exact ERP/accounting), and Adoptie en Optimalisatie (Microsoft 365 adoption, NIS2 scanning, and the IT Worxx Continu Security Aware program). It also operates its own datacenter, a Servicedesk, and a Servers-as-a-Service subscription offering.
Is IT Worxx a public or private company?
IT Worxx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Worxx founded?
IT Worxx was founded in 2005. It employs 11 to 50 people.
Where is IT Worxx based?
IT Worxx is headquartered in Emmen, Netherlands, in the Europe region.
How does IT Worxx make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are professional Services, hardware and Software Sales and telecom and Connectivity Services.
Who are IT Worxx's main competitors?
Direct peers on record are Arrix Automatisering, SLTN, Simac, Pink Elephant, Total Solutions Group and ICT Concept. Broad incumbents are Cegeka, KPN and Visma. Fortinet (MSSP partner channel) is listed as an others.
Does IT Worxx have an API?
No public API is recorded for IT Worxx.
What industry is IT Worxx in?
IT Worxx's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAF, Service Desk & ITSM Outsourcing, with a secondary code of BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 54151 and its SIC code is 7373.