What ICT Concept does

ICT Concept B.V. is a Netherlands-headquartered (Amersfoort) managed IT services provider, founded c. 2000 and operating as a subsidiary of Your.Cloud (the European MSP family) since 2020. The company specializes in serving the Dutch legal sector — advocaatuur (law firms), notariaat (notary practices), and deurwaarderij (bailiff services) — and has extended its service model into the broader Dutch MKB (SMB) market. Its product surface is organized as five integrated monthly-subscription 'Packs': a Cloud Pack spanning a sovereign Private Cloud, a Hybrid option, and Public Cloud (Microsoft 365 / Azure Virtual Desktop); a Connectivity Pack covering internet, firewall, switching, Wi-Fi and backup links; a Printer Pack bundling multifunction hardware, consumables, and maintenance; a Workplace Pack delivering managed laptops, desktops, thin clients and peripherals on purchase or operational-lease terms; and a Meeting Pack for telephony and Microsoft Teams Rooms collaboration. These are augmented by proprietary and integrated sub-products including Enterprise Drive (a Dutch-hosted secure file-sync platform), the SSLRDP Authenticator MFA mobile app (iOS, Android, Windows), and Aangetekend Mailen (an eIDAS-certified, NTA7516-interoperable Electronic Registered Delivery Service integrated into Outlook, DMS, and practice-management systems).

Underlying technology is anchored on a fully self-managed private cloud infrastructure in Dutch datacenters — explicitly avoiding US CLOUD Act jurisdiction — supplemented by Microsoft Azure public-cloud options, VMware-based virtualization, Veeam backup, ESET endpoint protection, and Fujitsu hardware. Security and compliance posture is unusually deep for a mid-market MSP: ISO 27001, ISAE 3000, ISAE 3402 Type II, GDPR, CCPA, eIDAS/NTA7516 certifications, plus EC-Council-certified (CEH, ECSA, LPT) security staff operating a 24x7 SOC-SIEM for proactive threat monitoring, with multi-factor authentication enforced via the proprietary authenticator app. Integration depth extends into Kadaster, KvK, IVO Rechtspraak, Workspace 365, Power BI, and major Dutch legal practice-management and document-management platforms, positioning ICT Concept as a stack-level platform rather than a commodity reseller.

Commercial motion is exclusively Dutch, direct, and consultative — led by Business Advisors who match clients to Pack and SLA tier (Regulier, Uitgebreid, Full Service) — with revenue generated through per-user monthly subscriptions, hardware sales or operational lease, and Azure consumption-based usage fees. Marketing is primarily content- and LinkedIn-driven, supported by relationships with sector bodies (KNB, NOvA, KBvG) and technology partners (Microsoft Silver Partner, ESET, Fujitsu, Veeam, VMware, Aangetekend B.V., UNIT4, SIDN). Headcount sits in the 101–250 range with employees distributed across more than 75 locations post-COVID; no public financials are disclosed.

Name

ICT Concept

Legal name

ICT Concept B.V.

Website

https://ict-concept.nl

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

ICT Concept B.V. is a Netherlands-headquartered managed IT services provider specializing in the Dutch legal sector — law firms, notaries, and bailiffs — and Dutch SMBs. It delivers modular subscription 'Packs' covering cloud, connectivity, workplace, printing, and meetings as a subsidiary of European MSP group Your.Cloud.

Ownership category

akta.pro rank

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services (Packs Subscription): ICT Concept offers bundled ICT solutions ('Packs') — Cloud Pack, Connectivity Pack, Printer Pack, Workplace Pack, Meeting Pack — for a fixed monthly fee per user. This is the primary revenue model, providing predictable recurring revenue from managed workplaces, cloud access, connectivity, printing, and meeting solutions. Hardware can be purchased outright or acquired via operational lease.
2. Hardware Sales and Operational Lease: Clients can purchase or lease hardware (laptops, desktops, thin clients, peripherals) as part of the Workplace Pack. Hardware may be bought outright or financed through operational lease at a fixed monthly rate.
3. Azure Public Cloud (Usage-based): For Cloud 365 and Azure Public Cloud tiers, clients pay based on consumption for storage, bandwidth, and other Azure resources, in addition to the base subscription.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels8 records

Core offering

ICT Concept provides subscription-based managed IT services to Dutch law firms, notaries, bailiffs and SMBs through a catalog of bundled Packs covering cloud hosting, connectivity, printing, workplace and meeting solutions. Services are delivered from ISO 27001- and ISAE-certified Dutch datacenters, with optional add-ons for security monitoring, secure email, multi-factor authentication, secure file-sync, legal-tech/AI consulting and security awareness training.

Product overview

ICT Concept offers a modular 'Packs' system providing complete managed IT services for the Dutch legal sector (advocacy, notaries, bailiffs) and MKB. The core portfolio consists of five integrated Packs: Cloud Pack (cloud workspace with Private, Hybrid, and Cloud 365/Azure options), Connectivity Pack (network/internet infrastructure), Printer Pack (managed multifunction devices), Workplace Pack (managed hardware), and Meeting Pack (video conferencing and telephony). These core products are complemented by sub-products including Enterprise Drive (secure file sync/share), Aangetekend Mailen (eIDAS certified email), and the SSLRDP Authenticator App. Add-on modules include Microsoft Copilot AI, PDF Editor, and Workspace 365. Services layer covers SOC-SIEM cybersecurity monitoring, Security Awareness Training, MFA, and Legal Tech & AI Consulting. All offerings are delivered on a fixed monthly fee model with service level agreements (Regulier, Uitgebreid, Full Service) ranging from business hours to 24x7 support.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Pack

Quantifiable outcome

• 24×7 SOC-SIEM proactive monitoring ensures continuous security surveillance
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability5 records

Feature5 records

Partnerships

Nine partnerships are on record, tiered core, flagship and minor.

• KNB (Koninklijke Notariële Beroepsorganisatie)coreStrategic or Co-development Partner · 1 January 2020ICT Concept maintains close contacts with the KNB (Royal Dutch Notary Professional Association), enabling it to stay current with sector developments, digitalization trends, and regulatory changes affecting the notariaat. ICT Concept's systems help notaries meet the technical requirements of the KNB's Gedragscode Informatiebeveiliging.
• Your.CloudflagshipOthersIn 2020, ICT Concept became part of Your.Cloud, the fastest-growing MSP (Managed Service Provider) family in Europe. As part of this group, ICT Concept gains access to shared knowledge, innovation resources, and best practices across European MSP companies, while retaining its market focus on the Dutch legal sector. Your.Cloud is the parent/owner, not a technology partner.
• Lexxyn GroepcoreOthersFounded in 2012, Lexxyn Groep is a group of specialized ICT service companies serving the Dutch legal sector. ICT Concept is the flagship company within this group, which provides the organizational structure for collaboration across software, telephony, and ICT solutions for legal Netherlands.
• NOvA (Nederlandse Orde van Advocaten)coreStrategic or Co-development PartnerICT Concept maintains relationships with the NOvA (Dutch Bar Association) to stay informed about digital practice requirements and standards for law firms, ensuring its solutions align with the evolving needs of the advocatuur.
• KBvG (Koninklijke Beroepsorganisatie van Gerechtsdeurwaarders)coreStrategic or Co-development PartnerICT Concept maintains close contacts with the KBvG (Royal Professional Organization of Bailiffs) to stay current with sector developments and digital procedural requirements for the deurwaarderij.
• IVO RechtspraakminorStrategic or Co-development PartnerICT Concept maintains contacts with IVO Rechtspraak regarding digital procedural matters relevant to law firms.
• Microsoft (Silver Partner)coreTechnology or IntegrationICT Concept holds Microsoft Silver Partnership status, reselling and deploying Microsoft 365, Azure, Teams, SharePoint, OneDrive, and Copilot AI solutions as part of its managed services. Microsoft Cloud 365 is offered as one of the three cloud options.
• Aangetekend B.V.coreTechnology or IntegrationICT Concept integrates Aangetekend Mailen (eIDAS-certified registered electronic delivery service, NTA7516 interoperable) into its cloud and communication solutions, enabling legal clients to send legally binding registered emails and deliver court documents digitally. Aangetekend B.V. is the only Dutch company qualified as a European trusted service provider for electronic registered delivery.
• CEH / ECSA / LPT (EC-Council certifications)minorOthersICT Concept employs or partners with professionals holding Certified Ethical Hacker (CEH), EC-Council Certified Security Analyst (ECSA), and Licensed Penetration Tester (LPT) certifications for advanced security testing and SOC operations.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Cegeka: European-headquartered IT services group offering managed services, cloud, security, and workplace solutions across Benelux. Larger and broader portfolio than ICT Concept, but overlapping functionally on mid-market managed services in the same Dutch geography.
• Computacenter: European IT infrastructure and services provider with strong presence in the Netherlands. Competes on workplace, cloud, and managed-service engagements for Dutch enterprise and public-sector clients, and is a recurring bidder against specialist MSPs like ICT Concept.
• Bechtle: Large European IT systems house and managed-services provider operating across the DACH and Benelux region. Competes on workplace, cloud, and managed-service contracts for Dutch mid-market and enterprise customers with overlapping Microsoft-centric offerings.
• KPN (Business / KPN Security): Dominant Dutch incumbent telco and ICT provider with connectivity, cloud, workplace, and managed-security offerings bundled to the Dutch mid-market and regulated sectors. Competes with ICT Concept's Connectivity, Workplace, and Cloud Packs at the enterprise end of the same customer base.
• Axians (Vinci Energies): European ICT brand of Vinci Energies offering managed services, cloud, connectivity, and cybersecurity across multiple countries including the Netherlands. Comparable in scope and capability to ICT Concept's Pack portfolio, though from a much larger pan-European platform.

Direct peers

• Ilionx: Dutch managed services and cloud provider with a comparable full-service portfolio (workplace, cloud, connectivity, security) targeting the mid-market and regulated sectors in the Netherlands. Closest geographic and model peer to ICT Concept.
• Wortell: Dutch Microsoft-focused MSP and consultancy delivering Microsoft 365, Azure, security, and modern workplace services to Dutch enterprises. Competes directly with ICT Concept on the Microsoft-centric stack that underpins the Pack model.
• Simac: Dutch-headquartered IT services group with a comparable mix of managed services, cloud, workplace, and security offerings to mid-market and enterprise clients. Operates a similar subscription/MSP commercial model in the Benelux market and competes for the same Dutch IT-outsourcing budgets that ICT Concept targets.

Others

• Wolters Kluwer: Dutch-headquartered legal-software and information-services vendor whose practice-management and Kadaster-integrated products are widely deployed across the Dutch legal sector. Not a competitor to ICT Concept's infrastructure layer, but a key adjacent ecosystem partner whose roadmap directly shapes ICT Concept's integration and Pack value proposition.

Regional players

• Proximus (Business / Telenet): Belgian incumbent telco and ICT provider with cloud, security, workplace, and managed-services offerings. Operates a comparable full-service ICT partner model but primarily in Belgium rather than the Netherlands, making it a regional rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ictconcept
• YouTubeyoutube.com/@ict-concept
• Facebookfacebook.com/ICTConceptBV
• LinkedInlinkedin.com/company/ict-concept

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ICT Concept