OnTek
OnTek is a Spanish IT value-added reseller and managed services provider, founded in 2004 in Sant Pere de Ribes, Barcelona, that distributes Microsoft 365, Dell hardware, Sage software, and cybersecurity tools — bundled via a recurring Suscripción Global model — to small and medium enterprises across Spain.
- Company typePrivate
- Founded2004
- HeadquartersSant Pere De Ribes, Spain
- Headcount1–10
- GTM typeB2B
- OfferingServices
What OnTek does
OnTek (legally COMUNICACIO I MEDIS APLICATS SL) is a Spanish IT services provider and value-added reseller headquartered in Sant Pere de Ribes, Barcelona. Founded in 2004 and operating for over 20 years, the company distributes and integrates third-party technology — primarily Microsoft 365 cloud productivity suites, Dell hardware, Sage business management software, and cybersecurity tools from Sonicwall, Symantec, and Veeam — for Spanish SMEs that lack in-house IT capacity. Its product portfolio spans cloud productivity (Exchange Online, Microsoft 365 Empresa Básico/Estándar/Premium, Office 365 E1/E3, Power BI Pro, Project Plan 3, Visio Plan 2), IT infrastructure procurement (Dell provisioning), managed cybersecurity, collaboration/mobility, and digital marketing delivered through a partnership with beServices.
OnTek's commercial model layers one-time hardware resale, recurring Microsoft/cloud subscription resale with monthly or annual billing, professional services billed against an internal tariff, and the Suscripción Global (Global Subscription) bundle that consolidates technology management, cloud, infrastructure, business software, collaboration, and security under a single recurring payment. Distribution is direct via website, phone, and email, supplemented by the Autotask/startcontrol.com self-service customer portal and a partner ecosystem of 16+ technology vendors. Customer evidence (Trek Bicycles, MEDPHARMA, Centre Mèdic Sitges, Fundació Ave Maria, multiple small professional services firms) shows 15–20 year retention across micro-businesses, SMBs, and a handful of mid-market accounts, with no public revenue or headcount disclosure beyond the 1–10 firmographic band.
OnTek firmographics
Firmographics- Name
- OnTek
- Legal name
- COMUNICACIO I MEDIS APLICATS SL
- Website
- https://ontek.net
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- OnTek is a Spanish IT value-added reseller and managed services provider, founded in 2004 in Sant Pere de Ribes, Barcelona, that distributes Microsoft 365, Dell hardware, Sage software, and cybersecurity tools — bundled via a recurring Suscripción Global model — to small and medium enterprises across Spain.
- Ownership category
- akta.pro rank
OnTek industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Network Architecture & Design Services (BPAEAEAA), Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC)
Keywords
Where OnTek is headquartered
LocationHeadquarters
- HQ city
- Sant Pere De Ribes
- HQ country
- Spain
- HQ region
- Europe
Offices1 record
Markets served
OnTek business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Tangible Goods (Hardware Sales): OnTek sells physical hardware (e.g., Dell equipment) procured from manufacturers. Products are delivered to customers with prices quoted ex-VAT plus shipping and applicable taxes. Payment is typically made in advance or at time of shipment.
- Intangible Goods (Software Licensing and Subscriptions): OnTek distributes software licenses and subscriptions (e.g., Microsoft 365 plans) from third-party developers. Software may be provided pre-installed on hardware or as standalone subscriptions. Subscriptions are billed monthly or annually with automatic renewal.
- Professional Services: OnTek provides advisory, consulting, auditing, technical, repair, and systems/software development services performed by qualified personnel, either on-site or remotely. These services are billed based on OnTek's base tariff.
- Distributed Services: OnTek acts as a distributor of third-party services (manufacturers, developers, hosting providers) to clients. These include support services and cloud-based offerings distributed on behalf of the third party.
- Global Subscription Services (Suscripción Global): A comprehensive subscription model encompassing all IT needs (technology management, cloud, infrastructure, business management, collaboration, cybersecurity) under a single recurring payment, enabling SMEs to access enterprise-level services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Exchange Online Plan 1 — email-only professional solution with 50 GB mailbox |
| Subscription | Annual | Microsoft 365 Empresa Básico — web/mobile Office apps with cloud services |
| Subscription | Annual | Microsoft 365 Empresa Estándar — desktop Office apps plus cloud services |
| Subscription | Annual | Microsoft 365 Empresa Premium — Empresa Estándar plus advanced security |
| Subscription | Annual | Microsoft 365 Apps para Negocios — desktop Office only with 1 TB OneDrive |
| Subscription | Annual | Microsoft 365 E3 — full enterprise productivity and security suite |
| Subscription | Annual | Office 365 E1 — web-only email and collaboration |
| Subscription | Annual | Office 365 E3 — desktop Office plus security features |
| Subscription | Annual | Power BI Pro — business intelligence and data visualization |
| Subscription | Annual | Project Plan 3 — project management with web and desktop tools |
| Subscription | Annual | Visio Plan 2 — diagramming with web and desktop Visio |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
OnTek product offering
Product offeringCore offering
OnTek provides managed IT services and acts as an authorized Microsoft 365, Dell, and Sage reseller for Spanish SMEs and enterprises. Its core offering bundles technology management, cloud virtualization, IT infrastructure provisioning, business management software, teamwork solutions, digital marketing, and cybersecurity under a recurring Global Subscription (Suscripción Global) model, supported by advisory, consulting, auditing, and technical support services.
Product overview
OnTek is an IT solutions provider (Comunicació i Medis Aplicats S.L.) offering a portfolio of managed services and third-party technology products primarily through partnerships with major vendors. The company operates as a value-added reseller and managed service provider, not a software developer. Their product portfolio centers on Microsoft 365 cloud productivity suites (Empresa Básico/Estándar/Premium, E3, Office 365 E1/E3), business applications (Power BI Pro, Project Plan 3, Visio Plan 2), and complementary professional services including technology management, cloud virtualization, IT infrastructure procurement (notably Dell), business management solutions (Sage), team collaboration, digital marketing (via beServices partnership), and cybersecurity. The company emphasizes digital transformation, subscription-based service models (Suscripción Global), and serves SMEs, emerging companies, and larger enterprises across sectors including professional services, healthcare, and manufacturing.
Differentiator
Problem solved
Functional benefit
Products and services
- Gestión de la Tecnología (Technology Management) Comprehensive managed IT service covering technology selection, digital transformation advisory, and ongoing technology maintenance for organizations, particularly SMEs lacking in-house IT teams.
- Virtualización en la Nube (Cloud Virtualization) Cloud infrastructure and virtualization services enabling organizations to leverage cloud tools for productivity and digital transformation.
- Aprovisionamiento de Infraestructuras IT (IT Infrastructure Provisioning) Intelligent procurement and management of IT infrastructure, with preferential access to Dell's broad product portfolio adapted to customer requirements.
- Gestión de Negocio (Business Management Solutions) Business management and ERP solutions distribution (notably Sage) for organizations seeking comprehensive business process management.
- Trabajo en Equipo (Teamwork & Mobility) Collaboration and mobility solutions enabling teams to work securely without losing effectiveness or availability during business scaling.
- Marketing Digital (Digital Marketing) Comprehensive 360-degree digital marketing strategies delivered in partnership with beServices, helping organizations reach further efficiently.
- Ciberseguridad (Cybersecurity) Cybersecurity solutions protecting organizations from digital threats and ensuring technology reliability in daily processes.
- Suscripción Global (Global Subscription) A subscription model bundling technology management, cloud virtualization, IT infrastructure provisioning, business management, teamwork, digital marketing, and cybersecurity into a single recurring payment.
- Microsoft 365 Plans (Empresa Básico, Estándar, Premium, E3, Office 365 E1/E3, Power BI Pro, Project Plan 3, Visio Plan 2, Exchange Online, Aplicaciones de Microsoft 365 para negocios) Resale and provisioning of Microsoft 365 plans including cloud productivity suites (Básico/Estándar/Premium), enterprise licensing (E3), web/desktop Office (Office 365 E1/E3), business intelligence (Power BI Pro), project management (Project Plan 3), diagramming (Visio Plan 2), email-only (Exchange Online), and desktop apps (Aplicaciones de Microsoft 365 para negocios), billed per user monthly or annually.
- Professional Services (Advisory, Consulting, Auditing, Technical Support) On-demand advisory, consulting, auditing, technical, repair, and systems/software development services performed by qualified OnTek personnel, billed against the company's base tariff.
- Customer Advocate Service Service helping clients defend their technological interests against other market actors, providing representation and advocacy in technology decisions.
- Dell Hardware Procurement and Sales Resale of Dell hardware equipment with intelligent procurement services and preferential access to a broad product portfolio adaptable to customer requirements, delivered with prices quoted ex-VAT plus shipping.
Quantifiable outcome
- OnTek has maintained customer relationships spanning 18–20 years, demonstrating long-term client retention and satisfaction.
Companies that use OnTek
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
OnTek technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
OnTek partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, major, minor and strategic.
- DellcoreOnTek is a Dell PartnerDirect reseller providing intelligent provisioning of Dell technology with preferential access to a broad portfolio of Dell products. OnTek promotes Dell Technologies Forum events and provides Dell enterprise solutions to customers.
- MicrosoftcoreOnTek is an authorized Microsoft 365 cloud services reseller, offering the full range of Microsoft 365 plans (Exchange Online, Empresa Básico/Estándar/Premium, Office 365 E1/E3, Power BI Pro, Project Plan 3, Visio Plan 2) to business customers.
- SagecoreOnTek is a Sage partner providing Sage business management software solutions, training courses (Sage 50c), and Sage Campus distance learning programs. Also participates in Sage Sessions events on topics like GDPR compliance.
- CiscomajorOnTek distributes Cisco networking and collaboration products as a Cisco partner.
- HPmajorOnTek distributes HP hardware and printing solutions as an HP partner.
- SonicwallmajorOnTek distributes Sonicwall cybersecurity and network security solutions as a Sonicwall partner.
- SymantecmajorOnTek distributes Symantec cybersecurity and endpoint protection solutions as a Symantec partner.
- VeeammajorOnTek distributes Veeam backup and data management solutions as a Veeam partner.
- Wolters KluwermajorOnTek distributes Wolters Kluwer legal, tax, and compliance software solutions as a partner.
- AdobeminorOnTek distributes Adobe software products as an Adobe partner.
- DattominorOnTek distributes Datto cloud-to-cloud backup and business continuity solutions as a Datto partner.
- SolarWindsminorOnTek distributes SolarWinds IT management and monitoring software as a partner.
- beServicesstrategicStrategic partnership with beServices for digital marketing services. OnTek, as an ally of beServices, provides comprehensive global digital marketing strategies for organizations seeking efficient market reach.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
OnTek competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Customer concentration
OnTek social profiles
Digital presenceOnTek financial estimates
Financial estimateRevenue estimate
Valuation estimate
OnTek leadership team
Management profileNumber of profiles
OnTek funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OnTek M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OnTek
What does OnTek do?
OnTek provides managed IT services and acts as an authorized Microsoft 365, Dell, and Sage reseller for Spanish SMEs and enterprises. Its core offering bundles technology management, cloud virtualization, IT infrastructure provisioning, business management software, teamwork solutions, digital marketing, and cybersecurity under a recurring Global Subscription (Suscripción Global) model, supported by advisory, consulting, auditing, and technical support services.
Is OnTek a public or private company?
OnTek is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OnTek founded?
OnTek was founded in 2004. It employs 1 to 10 people.
Where is OnTek based?
OnTek is headquartered in Sant Pere De Ribes, Spain, in the Europe region.
How does OnTek make money?
Five revenue lines are on record. Tangible Goods (Hardware Sales) is the primary driver. The others are intangible Goods (Software Licensing and Subscriptions), professional Services, distributed Services and global Subscription Services (Suscripción Global).
Does OnTek have an API?
No public API is recorded for OnTek.
What industry is OnTek in?
OnTek's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEAEAA, Network Architecture & Design Services. Its NAICS code is 541513 and its SIC code is 7373.