Duffy Health Center

What Duffy Health Center does

Duffy Health Center is a 501(c)(3) nonprofit federally qualified health center (FQHC) founded in 1997 and headquartered at 94 Main Street in Hyannis, Massachusetts, delivering integrated primary medical care, behavioral health, and substance use disorder treatment to individuals with complex health and social needs on Cape Cod. The organization operates a unified care-team model that assigns each patient a multidisciplinary team (primary care provider, mental health clinician, case manager, and support staff), underpinned by Epic's MyChart patient portal for scheduling, telehealth, results, and refills, and supported by Adobe Sign for digital intake and Google Translate for free language assistance. Service delivery spans a main Hyannis clinic, the rotating REACH Mobile Unit across Cape Cod communities, secondary program sites in Falmouth, South Dennis, and Barnstable, and embedded programs at the Barnstable County Correctional Facility and Cape Cod Hospital through the Bridge Program. Specialized offerings include OBAT/mat-based substance use treatment, Medical Respite, Moms Do Care, Dads in Recovery, Cape Teens Rising (ages 13-17), In From the Streets emergency weather shelter, Thrive Space recovery support, and a Diabetes Learning Group.

Duffy's business model blends patient-service revenue (sliding-scale fees, MassHealth, ConnectorCare, Medicare), federal grants (HRSA Health Care for the Homeless, FQHC base funding, FTCA-deemed malpractice protection), Massachusetts state grants (e.g., $337,899 for emergency shelter, $60,000 for nursing apprenticeship planning), and tax-deductible donations plus corporate sponsorships from Cape Cod 5 Bank, Cape Cod Healthcare, Duffy Properties, TD Bank, United Way Cape and Islands, and other local partners. In FY2025 the organization served more than 3,200 patients, holds PCMH and Behavioral Health Integration recognitions from NCQA, and was led through a CEO transition in February 2025 when Stephanie Wroten succeeded the long-tenured Heidi Nelson. The technology footprint is conventional healthcare IT (Epic MyChart, Adobe Sign, Google Translate) with no proprietary AI, and revenue is concentrated on Cape Cod's homeless and housing-insecure population under a single-state regulatory and grant umbrella.

Name

Duffy Health Center

Legal name

Duffy Health Center

Website

https://duffyhealthcenter.org

Company type

Private

Founded year

1997

Operating status

Operating

Short description

Duffy Health Center is a 501(c)(3) federally qualified health center on Cape Cod providing integrated primary care, behavioral health, and substance use disorder treatment to 3,200+ homeless and housing-insecure patients annually via a main clinic, mobile unit, and specialized programs.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Health Care and Social Assistance (62), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary medical care
• Behavioral health services
• Substance use treatment
• Homeless healthcare

Headquarters

HQ city

Hyannis

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Service Revenue: Revenue from treating patients regardless of ability to pay. Fees are based on a sliding scale. Accepts MassHealth, ConnectorCare, Medicare, and other public health insurance programs.
2. Federal Grants: Federal Health Care for the Homeless grant funding supporting Bridge Program and other homeless services.
3. Government Grants: State funding including $337,899 from Massachusetts Executive Office of Housing and Livable Communities for In From the Streets emergency shelter program, and $60,000 nursing apprenticeship planning grant.
4. Donations and Sponsorships: Tax-deductible donations from individuals and corporate sponsorships from Cape Cod 5 Bank, Cape Cod Healthcare, Duffy Properties, TD Bank, and other local businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Duffy Health Center is a federally qualified health center (FQHC) providing integrated primary medical care, behavioral health, and substance use disorder treatment to persons experiencing homelessness and complex health and social needs on Cape Cod. Services include medical care, mental health counseling, OBAT/mat, case management, Medical Respite housing, insurance enrollment, and specialized programs such as the REACH Mobile Unit, Moms Do Care, Dads in Recovery, Cape Teens Rising, and In From the Streets emergency shelter.

Product overview

Duffy Health Center is a federally qualified health center (FQHC) providing integrated healthcare for persons with complex health and social needs on Cape Cod. The organization operates a unified care model combining primary medical care, behavioral health, and substance use disorder treatment services. The core clinical services include Medical Care, Behavioral Health, Substance Use Disorder Treatment (including Office-Based Addictions Treatment/OBAT), Case Management, Medical Respite, and health insurance benefits assistance. Specialized programs include the REACH Mobile Unit (mobile healthcare), Moms Do Care, Dads in Recovery, Cape Teens Rising, In From the Streets (emergency shelter), Thrive Space (recovery support), and Diabetes Learning Group. Patients access their health information through Epic's MyChart patient portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Primary care services including preventative medicine, treatment for common illnesses, chronic disease management, sexual health, psychiatric services, post-hospital care coordination, and 24/7 triage for urgent concerns, serving adults 18+ on Cape Cod regardless of ability to pay.
• Behavioral Health Mental health services including individual and group counseling, outpatient psychiatric services, the Bridge Program for post-hospitalization transitions, in-reach at correctional facilities, and court-ordered evaluations for Cape Cod residents.
• Substance Use Disorder Treatment & Programs Outpatient treatment for alcohol and opioid use disorders including Office-Based Addictions Treatment (OBAT), medication-assisted treatment (Buprenorphine, Naltrexone, Vivitrol), harm reduction resources, and specialized programs for young adults and pregnant/parenting individuals.
• Case Management Assistance accessing support services including assessment, daily needs support, community connections, housing referrals, homelessness prevention, and outreach programs for patients with complex health and social needs.
• Medical Respite Short- and medium-term housing for homeless patients recently discharged from the hospital, including medical care, healthy food, and spiritual care to ensure safe recovery. Operated in coordination with Cape Cod Hospital as the only Medical Respite program on Cape Cod.
• Accessing Health Insurance and Benefits Connections program helping patients navigate insurance enrollment, including assistance with MassHealth, ConnectorCare, Medicare, and other public health insurance programs.
• REACH Mobile Unit Mobile healthcare unit bringing care, support, and services to community members for whom transportation is a challenge, providing showers, recovery support, telehealth access to medication for opioid use disorder, Narcan, and connections to healthcare services across Cape Cod locations.
• Moms Do Care Free program supporting pregnant and parenting individuals seeking recovery from substance use, providing certified addiction registered nurses, licensed therapists, peer recovery coaches, medication-assisted treatment access, and case management.
• Dads in Recovery Free supportive group for fathers navigating recovery while raising children, providing a safe space to connect with other dads, share experiences, and build a support network.
• Cape Teens Rising Six-month treatment program for Cape Cod teens ages 13-17 struggling with substance use, featuring therapist-led twice-weekly sessions with peer support and recovery coaching.
• In From the Streets Emergency motel shelter, meals, and case management during extreme weather for individuals experiencing homelessness, operating when temperatures drop below 32 degrees and year-round during dangerous conditions.
• Thrive Space Free recovery support group providing a safe environment for individuals to connect, grow, and strengthen their foundation in recovery.
• Diabetes Learning Group Patient support group led by a nutritionist focusing on practical strategies for managing diabetes, including balanced food choices, blood sugar monitoring, medication understanding, and building healthy habits.
• MyChart Patient Portal Online patient portal powered by Epic enabling communication with care teams, viewing test results, requesting refills, accessing medical records, making payments, and completing pre-visit check-in tasks.

Quantifiable outcome

• 90% of patients seen by Duffy team at Cape Cod Hospital connect to Duffy services post-discharge
• +4 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Cape Cod HealthcarecoreStrategic or Co-development PartnerPartnership with Cape Cod Healthcare for Bridge Program - clinical and support staff meet with persons hospitalized for inpatient mental healthcare before discharge. Also coordinates Medical Respite program through Cape Cod Hospital.
• The Coalition for ChildrenminorStrategic or Co-development PartnerPartnership with Duffy Health Center for Dads in Recovery program, combining opioid abatement grant and CFCE grant funding.
• Duffy PropertiesminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• Cape Cod 5 BankminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• Cape Cod HealthcareminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• TD BankminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• United Way Cape and IslandsminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• Cape and Coast BankminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• Foley and Foley PCminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.
• C3 HealthcareminorGTM or Marketing PartnerCorporate sponsor of Duffy Health Center annual programs and events.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Boston Health Care for the Homeless Program: A federally qualified health center in Boston providing integrated medical, behavioral health, and substance use care for individuals experiencing homelessness. Operates the nation's largest nonprofit medical respite program (Barbara McInnis House) and pioneered the Housing First model — closely comparable to Duffy's service mix.
• Health Care for the Homeless – Baltimore: FQHC delivering integrated primary care, behavioral health, and supportive housing services to people experiencing homelessness in Maryland. Comparable integrated medical/SUD/case-management model with strong hospital partnerships.
• Camillus Health Concern: Miami-based FQHC serving homeless and underserved populations with integrated primary care, behavioral health, SUD treatment, and case management — directly comparable service portfolio and population.
• Outer Cape Health Services: Federally qualified community health center serving the outer Cape Cod towns (Wellfleet, Provincetown, Harwich). Direct regional competitor offering primary care, behavioral health, and pharmacy services to overlapping populations.
• Community Health Center of Cape Cod: FQHC operating multiple sites across Cape Cod (Mashpee, Falmouth, Bourne, Sandwich) with primary care, behavioral health, dental, and pharmacy — overlapping geographic footprint and patient population with Duffy.
• Harbor Health Services: Massachusetts FQHC network operating community health centers on Cape Cod, Martha's Vineyard, and Boston, with integrated primary care, behavioral health, and SUD treatment — comparable delivery model and MassHealth payer mix.
• Island Health Care: FQHC serving Martha's Vineyard and surrounding island communities with primary care, behavioral health, and care coordination — comparable rural/coastal FQHC model and vulnerable-population focus.

Regional players

• Greater New Bedford Community Health Center: FQHC in New Bedford, MA providing primary care, behavioral health, and SUD treatment to underserved populations in southeastern Massachusetts — similar service portfolio and patient demographics to Duffy.

Others

• National Health Care for the Homeless Council: National membership and advocacy organization Duffy's leadership is directly engaged with. Relevant industry body for funding trends, clinical standards, and policy affecting homeless-health FQHCs like Duffy.
• Massachusetts League of Community Health Centers: Statewide association representing Massachusetts FQHCs — relevant peer context for advocacy, payment policy, and shared services that influence Duffy's operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@duffyhealthcenter7682
• Facebookfacebook.com/DuffyHealthCenter
• LinkedInlinkedin.com/company/duffyhealthcenter
• Instagraminstagram.com/duffyhealthcenter/#

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Duffy Health Center