Community Health Centers of Burlington

What Community Health Centers of Burlington does

Community Health Centers of Burlington (CHC) is a 501(c)(3) nonprofit Federally Qualified Health Center founded in 1971 as the People's Free Clinic, operating nine health center locations across Chittenden and Grand Isle Counties in Vermont and serving approximately 35,000 patients annually. It is Vermont's only federally designated Health Care for the Homeless Program grantee (since 1989) and offers an integrated care portfolio spanning primary medical care, dental, mental health and psychiatry, on-site pharmacy, telehealth, MAT, and specialized programs for LGBTQ+ patients, newcomers and refugees, youth ages 10-30, and maternal/child health populations.

The organization runs on an electronic health record integrated with the InteliChart patient portal (live since April 2022), telehealth delivered through Microsoft Teams, HIPAA-compliant RxInform prescription text messaging (launched December 2025), and InstaMed for online bill payment; no proprietary technology platform or AI/ML capability is disclosed. Operations are supported by a leadership team of twelve directors and two C-suite executives (CFO Patty Gratton; Chief Medical Officer and Medical Director of Psychiatry and Mental Health Adam Greenlee, MD), with a 101-250 employee workforce.

Revenue derives from four streams: patient service revenue from Medicare, Medicaid, private insurance, and self-pay; federal Health Center Program grant funding under 42 U.S.C. 254b; sliding-fee scale payments from patients at or below 200% of federal poverty level across four published tiers; and charitable donations and community support. The patient-majority Board of Directors reflects a community-governed model and CHC holds sustained NCQA Patient-Centered Medical Home Level 3 recognition across all practice locations since February 2018.

Name

Community Health Centers of Burlington

Legal name

Community Health Centers of Burlington

Website

https://chcb.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Health Centers (CHC) is a Vermont nonprofit Federally Qualified Health Center operating nine locations across Chittenden and Grand Isle Counties, serving approximately 35,000 patients annually with integrated medical, dental, mental health, and pharmacy care, including the state's only Health Care for the Homeless program.

Ownership category

akta.pro rank

Product category

Community Health Center / Federally Qualified Health Center (FQHC) Primary Care

NAICS

Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

Keywords

• Community health center
• Primary care services
• Dental care services
• Mental health services
• Pharmacy services

Headquarters

HQ city

Burlington

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Service Revenue: Revenue generated from providing healthcare services to patients with insurance (Medicare, Medicaid, private insurance) and self-pay patients. Services include primary care, dental care, mental health services, and pharmacy.
2. Federal Grant Funding: Federally Qualified Health Center grant funding from U.S. Department of Health & Human Services under 42 U.S.C. 254b. CHCB is a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
3. Sliding-Fee Scale and Financial Assistance: Discounted and free care provided to income-eligible patients, uninsured individuals, and homeless patients. Based on federal poverty level guidelines (up to 200% poverty threshold for eligibility).
4. Donations and Community Support: Charitable donations from individuals, foundations, and community organizations supporting the mission of providing care regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Community Health Centers of Burlington is a Federally Qualified Health Center (FQHC) that provides integrated primary medical care, dental care, mental health and substance use services, and pharmacy services through nine health center locations across Chittenden and Grand Isle counties in Vermont. The organization serves approximately 35,000 patients annually on a sliding-fee scale, accepting Medicare, Medicaid, private insurance, and uninsured patients regardless of ability to pay.

Product overview

Community Health Centers of Burlington is a Federally Qualified Health Center offering integrated healthcare services through a multi-site network. The organization operates nine health center locations across Chittenden and Grand Isle Counties in Vermont, providing a unified portfolio of medical, dental, and behavioral health services. The core offerings include primary medical care, dental care, mental health counseling, psychiatry, and pharmacy services, supported by digital tools including the InteliChart Patient Portal, telehealth visits via Microsoft Teams, and online bill payment through InstaMed. Specialized programs address populations including homeless individuals, LGBTQ+ patients, newcomers, teens and young adults, and maternal/child health. The integrated model connects physical health with emotional, cultural, and social well-being through care coordination, interpreter services, and financial assistance programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Comprehensive primary care services for patients of all ages, from newborns to elderly, including family practice, preventive care, chronic disease management, and specialist referrals within the CHC network.
• Dental Care Full-service dental program offering preventive and restorative care for children and adults at Riverside, Champlain Islands, South End, and Winooski locations, plus a School-Based Dental Center.
• Mental Health Services Behavioral health services including therapeutic counseling for all ages, psychiatric assessments, and ongoing psychiatric care for children, adolescents, and adults, provided by licensed clinical social workers, psychiatrists, and psychiatric nurse practitioners.
• Pharmacy Services

Quantifiable outcome

• NCQA Patient-Centered Medical Home Level 3 recognition sustained since 2018 across all eight practice locations
• +2 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• UVM Health Network Home Health & HospicecoreStrategic or Co-development PartnerCare coordination partnership for patients requiring home health services and hospice care. Integrates CHC primary care with home-based services.
• UVM Medical CentercoreStrategic or Co-development PartnerCollaborates on volunteer specialty clinics, homeless and health access initiatives. Major referral partner for specialty care services not provided at CHC.
• Howard CentercoreStrategic or Co-development PartnerMedical onsite clinic partnership at Howard Center locations. CHC providers deliver primary care services at Howard Center facilities for their clients.
• LundcoreStrategic or Co-development PartnerMedical, dental, and psychiatry onsite clinic services at Lund facilities, providing integrated care for families served by Lund's programs.
• Burlington School DistrictcoreStrategic or Co-development PartnerSchool-Based Dental Center partnership providing preventive and restorative dental care for students in Burlington schools.
• Spectrum Youth and Family ServicescoreStrategic or Co-development PartnerCo-location at Pearl Street Youth Health Center next door to Spectrum. CHC provides primary care, case management, mental health/substance abuse counseling for homeless and at-risk youth.
• Burlington Housing AuthorityminorStrategic or Co-development PartnerRental subsidies partnership supporting housing stability for CHC patients who are homeless or at-risk of homelessness.
• Champlain Housing TrustminorStrategic or Co-development PartnerHomeless housing programs partnership providing permanent housing options for Burlington's most chronically homeless individuals through Beacon Apartments.
• Feeding ChittendenminorStrategic or Co-development PartnerMedical outreach partnership addressing food insecurity and connecting patients to nutrition resources alongside healthcare services.
• COTS (Committee on Temporary Shelter)minorStrategic or Co-development PartnerHomeless medical outreach partnership providing healthcare services at COTS shelter and facilities for individuals experiencing homelessness.
• US Committee for Refugees and Immigrants (USCRI)coreStrategic or Co-development PartnerNew American Health Program partnership with local resettlement agency to help empower refugees and immigrants to access and participate in healthcare.
• VT Blueprint for HealthminorStrategic or Co-development PartnerRN Care Coordination Teams participating in Vermont's statewide health initiative for chronic disease management and care coordination.
• ANEW PlaceminorStrategic or Co-development PartnerCHC previously operated Burlington's only low-barrier shelter through June 2019; operations transitioned to ANEW Place which now operates the shelter.

Scale indicators4 records

Recent moves19 records

Expansion highlights6 records

Direct peers

• Community Health Center, Inc. (Connecticut): Large multi-site FQHC serving Connecticut with integrated medical, dental and behavioral health across more than a dozen sites. Highly comparable to CHC given similar FQHC model, scale, and use of sliding-fee/Medicaid mix.
• Penobscot Community Health Care: Maine-based FQHC operating multiple health center locations with integrated primary care, dental, mental health and pharmacy services. Closely mirrors CHC's multi-site rural/community service profile and target population mix.
• Boston Health Care for the Homeless Program: Federally funded Health Care for the Homeless grantee delivering integrated primary care, behavioral health and case management. Direct match to CHC's HCH program component.
• Callen-Lorde Community Health Center: NYC-based FQHC specializing in LGBTQ+ primary care, behavioral health and sexual health services. Overlap with CHC's LGBTQ+ health clinic, PrEP/PEP and HIV services offerings.
• Fenway Health: Boston-based community health center with strong LGBTQ+ primary care, behavioral health and dental. Directly comparable to CHC's LGBTQ+ health services program and integrated care model.
• Greater Lawrence Family Health Center: Massachusetts FQHC operating multiple community health center sites with medical, dental, behavioral health and pharmacy services for underserved populations. Comparable in scale, scope and population to CHC.
• Chase Brexton Health Care: Maryland-based FQHC with integrated primary care, dental, behavioral health and LGBTQ+ services across multiple sites. Strong match to CHC's integrated care model and special-population focus.
• Northern Counties Health Care (dba Northeastern Vermont Regional Hospital FQHC): Vermont FQHC operating community health centers in the Northeast Kingdom with primary care, dental and behavioral health. Same-state, same-FQHC designation comparable to CHC's Vermont footprint.

Regional players

• UVM Health Network: Vermont's largest hospital and clinic system and CHC's referral/coordination partner via UVM Medical Center. Comparable as a regional primary-care-and-specialty provider but at very different scale.
• Planned Parenthood of Northern New England: Regional nonprofit reproductive and sexual health provider that overlaps with CHC on STI screening, PrEP/PEP and teen/young-adult services across the same Vermont geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC1UgzgNYy2HkTCplUGwTCqw
• Facebookfacebook.com/vtchcb
• LinkedInlinkedin.com/company/chcvt
• Instagraminstagram.com/chc.vt
• Xx.com/chcbvt

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Health Centers of Burlington