Grand Manors

What Grand Manors does

Grand Manors, founded in 2015 and headquartered in Plano, Texas, was a community management company that has been rebranded and operates today as 'Elevated Onsite' under its parent company, RealManage. RealManage is a national community management firm serving HOAs, condominiums, and high-rise buildings across 12 U.S. states, with localized offices in major metros including Dallas, Houston, Miami, Tampa, Chicago, Denver, Phoenix, San Diego, Charlotte, and Seattle. The Elevated Onsite service line is positioned for premier residential communities with complex amenities and dedicated onsite staff requirements, serving single-family HOAs, townhomes, master-planned communities, condominiums, high-rises, mixed-use properties, developer-launched communities, and self-managed communities seeking supplementary support.

The core product is bespoke onsite community management: RealManage embeds trained onsite staff within each client community to deliver tailored lifestyle and amenity services, governed by community-specific service plans. The technology stack is not publicly disclosed; there is a resident-facing app referenced in the source material, and a 'RealManage Insights Blog' provides content marketing. The business also offers complementary Construction Services and Insurance Services through the RealManage platform, extending the offering beyond core management fees.

Grand Manors/Elevated Onsite generates revenue through subscription-based, recurring community management contracts. Pricing is custom and quote-based, not publicly disclosed, reflecting the variability in amenity complexity and staffing intensity per community. The go-to-market is enterprise field sales targeting HOA boards, developer partners, and association decision-makers via a consultative 'Request a Proposal' engagement model. Marketing channels include direct sales, the RealManage website, and content marketing through the corporate blog. Leadership is led by Duane McPherson, President and CBDO.

Name

Grand Manors

Legal name

RealManage

Website

https://grandmanors.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

Grand Manors, now operating as 'Elevated Onsite' under RealManage, provides premium onsite community management services to premier residential communities — including HOAs, condominiums, high-rises, and master-planned developments — across 12 U.S. states, with embedded onsite staff and subscription-based recurring contracts.

Ownership category

akta.pro rank

Product category

Community Association Management Services

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

HOA / Condominium Association Management (BPAJAFAH)

Keywords

• HOA management services
• Community association management
• Condominium management
• High-rise property management
• Onsite community management

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Community Management Services: Grand Manors (Elevated Onsite) provides custom onsite management services to premier residential communities including HOAs, condominiums, and high-rise buildings. Revenue is generated through ongoing management contracts with communities, with pricing tailored to the specific needs and complexity of each community's amenities and services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Grand Manors, operating as Elevated Onsite under RealManage, provides premium onsite community management services to premier residential communities including HOAs, condominiums, master-planned communities, townhomes, and high-rise buildings. The company delivers custom-tailored lifestyle, amenity, and administrative management through dedicated onsite staff, complemented by Construction Services and Insurance Services offered through the RealManage platform.

Product overview

Grand Manors (now branded as Elevated Onsite) is a community management service offered by RealManage. It provides a suite of custom Elevated Onsite services creating value and extraordinary living experiences for premier communities with complex amenities and an onsite staff. The company also offers complementary services including Construction Services and Insurance Services through the RealManage platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Elevated Onsite (formerly Grand Manors) Premium onsite community management service tailored for premier lifestyle communities with complex amenities and onsite staff. Provides custom quality lifestyle and amenity services, expert onsite staff, and comprehensive administration to protect community value and deliver extraordinary living experiences for HOAs, condominiums, master-planned communities, townhomes, and high-rise buildings.
• Construction Services

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• FirstService Residential: Largest residential property management company in North America, managing thousands of HOAs, condominiums, and high-rises. Directly comparable to Grand Manors' HOA/condo management focus but at significantly larger scale and broader market coverage.
• Associa: One of the largest community association management companies in the US, serving HOAs, condominiums, and master-planned communities nationwide. Competes with Grand Manors in the same customer segments including high-rise and master-planned communities.

Direct peers

• Keystone Pacific Property Management: Community management company serving planned communities, HOAs, and condominiums primarily in California. Direct competitor in the California market where Grand Manors has a significant presence.
• Community Management Corporation: Community association management firm providing management services to HOAs, condominiums, and townhome communities. Comparable in service offerings and target market, particularly in shared geographic markets.
• PMI (Property Management Inc.): Franchise-based residential property management company serving HOAs and community associations. Comparable as a community management peer with national ambitions, though more franchise-driven.
• Leland Management: Community association management company serving HOAs, condominiums, and townhome communities across the Southeast US. Comparable in scale and service model, with overlap in geographic markets like Florida and the Carolinas.
• CCMC: Community Association Management Consultants (CCMC) is a national HOA and community management company serving residential communities of all sizes. Highly comparable as a direct competitor focused on community association management with a similar service model.
• Castle Group: Florida-based community association management company with a focus on premier and luxury condominium and HOA communities. Closely comparable to Grand Manors' premium community management positioning and its strong Florida presence.
• Sentry Management: Established community association management company serving HOAs, condominiums, and planned communities, particularly strong in the Southeast US including Florida where Grand Manors also operates. Directly comparable in service offerings and customer segments.
• Vesta Property Services: Full-service property management company serving community associations, HOAs, and condominiums across multiple states. Comparable as a scaled community management peer with overlapping service offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/grandmanors

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grand Manors