What Helendale Dermatology & Medical Spa does

Helendale Dermatology & Medical Spa is a privately held, single-location dermatology and medical spa practice founded in 2004 by Dr. Elizabeth Arthur, a board-certified dermatologist with 20+ years of experience, operating from 500 Helendale Rd, Suite 100 in Rochester, NY. The practice serves individual consumers across the Rochester metropolitan area and offers a comprehensive service portfolio spanning medical dermatology (treatment of acne, psoriasis, rosacea, skin cancer, dermatitis, eczema, warts, hair loss, and 17+ other conditions), cosmetic dermatology (Botox, Juvéderm, Restylane, Radiesse, Sculptra, and Kybella injectables), medical spa services (Diamond Glow facials, microneedling with PRP, facial peels, laser hair removal), and body contouring (CoolSculpting, CoolTone). The Hair Center at Helendale operates as a wholly-owned subsidiary providing hair restoration services including NeoGraft transplantation and PRP treatments, and the practice retails medical-grade skincare products through both an in-office boutique and online shop.

The technology backbone is built on a portfolio of FDA-cleared capital equipment — PicoWay Resolve picosecond laser, DOT Fractional CO2 laser, Vbeam Perfecta pulsed-dye laser, Profound System RF microneedling, GentleMax laser system, and XTRAC Excimer Laser — combined with a curated assortment of medical-grade skincare brands (SkinMedica, EltaMD, Colorescience, Alastin, Revision, Glytone, Avène, Jane Iredale). Patient scheduling and records are managed through the EMA Patient Portal third-party EMR platform. Revenue is generated across four streams: (1) professional service fees for medical and cosmetic dermatology, body contouring, and med spa treatments (pricing is quote-based and not publicly disclosed); (2) retail product sales with unit prices ranging from $14 to $295+; (3) recurring revenue from an annual membership program offering discounts on services and products; and (4) interest-free financing facilitated through CareCredit and Alle (Cherry) BNPL partners. The practice is wholly owned by Dr. Arthur with no external investment, no parent company, and no disclosed funding rounds; it operates with a clinical team of approximately four providers plus estheticians and support staff within a reported 11-50 employee range.

Name

Helendale Dermatology & Medical Spa

Legal name

Helendale Dermatology and Medical Spa

Website

https://helendaledermatology.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Helendale Dermatology & Medical Spa is a privately held, single-location dermatology and medical spa practice in Rochester, NY, founded in 2004 by Dr. Elizabeth Arthur, offering medical, cosmetic, body contouring, and med spa services to individual consumers.

Ownership category

akta.pro rank

Product category

Dermatology Services

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Procedural Dermatology (Office-Based Surgery) (HLAKACAG)

akta.pro secondary industry

Medical Spas (Medi-Spas) (HSALAFAB)

Keywords

• Medical dermatology services
• Cosmetic dermatology treatments
• Body contouring services
• Medical spa treatments
• Medical-grade skincare products

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Medical Dermatology Services: Diagnosis and treatment of medical skin conditions including acne, psoriasis, rosacea, skin cancer, dermatitis, hives, lesions, moles, nail disorders, vitiligo, warts, shingles, scabies, and hair loss.
2. Cosmetic Dermatology Procedures: Cosmetic treatments including Botox injections, injectable fillers (Juviderm, Radiesse, Restylane, Sculptra), laser treatments, and anti-aging procedures.
3. Medical Spa Services: Med spa treatments including Diamond Glow facials, microneedling with PRP, facial peels, laser treatments, and hair removal.
4. Body Contouring Services: CoolSculpting and CoolTone treatments for fat reduction and muscle toning.
5. Skincare Products: Online and in-office retail sales of medical-grade skincare products including sunscreen, cleansers, serums, moisturizers, and makeup from brands like SkinMedica, Colorescience, EltaMD, Avne, Glytone, Alastin, Revision, and Jane Iredale.
6. Membership Program: Annual membership program offering benefits and savings on services and products.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Helendale Dermatology & Medical Spa is a private dermatology practice and medical spa in Rochester, NY, providing medical and cosmetic dermatology care, body contouring, and med-spa treatments alongside retail of medical-grade skincare products. The practice operates under board-certified dermatologist Dr. Elizabeth Arthur and serves patients across the Rochester metropolitan area with both clinical skin disease treatment and aesthetic procedures.

Product overview

Helendale Dermatology & Medical Spa is a comprehensive dermatology and medical spa practice offering a unified portfolio of cosmetic dermatology procedures, medical dermatology services, body contouring treatments, and medical spa services. The core offering includes injectable treatments (JUVEDERM collection, RADIESSE, Restylane family, Sculptra, Botox, Kybella), laser and energy-based treatments (PicoWay Resolve, DOT Laser, Vbeam Perfecta, Profound System RF microneedling, GentleMax, XTRAC), body contouring (CoolSculpting, CoolTone), skin resurfacing (Diamond Glow, facial peels, microneedling with PRP), and retail medical-grade skincare products. The practice operates a membership program and patient portal for ongoing patient management.

Differentiator

Problem solved

Functional benefit

Brands

• The Hair Center at Helendale: Specialized hair loss treatment center offering NeoGraft hair transplantation, PRP treatments, and NeoLTS phototherapy

Products and services

• Medical Dermatology Diagnosis and treatment of medical skin conditions including acne, psoriasis, rosacea, skin cancer, dermatitis, eczema, hives, moles, lesions, warts, shingles, scabies, vitiligo, nail disorders, hair loss, and hyperhidrosis for individual patients.
• Cosmetic Dermatology Aesthetic and anti-aging procedures including Botox injections, hyaluronic acid and biostimulatory injectable fillers (Juviderm, Radiesse, Restylane, Sculptra), Kybella fat reduction, and laser skin rejuvenation for individual cosmetic patients.
• PicoWay Resolve Laser Treatment Picosecond anti-aging laser treatment that uses short laser pulses to stimulate natural collagen production, addressing scars, wrinkles, dark spots, sun damage, fine lines, acne scars, pigmented lesions, and stretch marks.
• DOT Fractional CO2 Laser Treatment Fractional CO2 laser treatment that creates microscopic injuries to stimulate collagen production, treating fine lines, wrinkles, brown spots, large pores, sun damage, skin texture, and acne scars.
• Vbeam Perfecta Laser Treatment Pulse-dye laser treatment targeting hemoglobin to address wrinkles, fine lines, acne scars, angiomas, warts, rosacea, birthmarks, scars, sun damage, bruises, stretch marks, dilated blood vessels, and spider veins.
• Profound System RF Microneedling FDA-approved radio frequency microneedling treatment with real-time temperature control that induces elastin, collagen, and hyaluronic acid production for wrinkle reduction and anti-aging.
• GentleMax / GMAX Pro Laser Hair Removal Laser hair removal treatment using laser light that penetrates the dermis and is absorbed by melanin to disable hair follicles across virtually any body area.
• XTRAC Excimer Laser Treatment 308nm excimer laser treatment focusing intense light on targeted areas to treat psoriasis, vitiligo, and other skin conditions without damaging surrounding healthy tissue.
• Injectable Filler Treatments Collection of FDA-approved dermal filler treatments including Juviderm (Voluma XC, Vollure XC, Volbella XC, Ultra XC, Ultra Plus XC), Radiesse, Restylane family (Refyne, Defyne, Silk, Lyft), and Sculptra for lip enhancement, wrinkle correction, and facial volume restoration.
• Botox Injections Botulinum toxin A injectable treatment for smoothing wrinkles, fine lines, crow's feet, frown lines, and for medical conditions including headaches and hyperhidrosis (up to 87% decrease in sweating per International Hyperhidrosis Society).
• Kybella Injectable Treatment FDA-approved injectable treatment that destroys fat cells below the chin to reduce double chin appearance; recognized with the 2020 Harper's Bazaar Award for Aesthetic Injectables.
• CoolSculpting Body Contouring FDA-approved non-surgical fat-freezing treatment using Cryolipolysis to permanently destroy 20-25% of fat cells in treated areas without harming skin or surrounding tissues.
• CoolTone Muscle Toning Body contouring treatment using magnetic muscle stimulation (MMS) technology to induce powerful muscle contractions for building and toning muscles.
• Diamond Glow Skin Resurfacing Non-invasive skin resurfacing treatment combining exfoliation, extraction, and serum infusion to address hyperpigmentation, acne, photo damage, dehydration, and fine lines; signature medical spa treatment.
• Medical-Grade Facial Peels Range of medical-grade facial peels including Enerpeel by Glytone, Enhanced Brightening Peel, Enhanced Rejuvenating Peel, Age-Defying Peel, Radiance and Rosacea Peel, Brightening Peel, Acne Acid Peel, Vitalize Peel, and Rejuvenize Peel by SkinMedica.
• Microneedling with PRP Minimally-invasive treatment combining controlled skin injuries with platelet-rich plasma application to stimulate collagen and elastin production for scars, wrinkles, hyperpigmentation, and skin rejuvenation.
• Platelet Rich Plasma (PRP) Therapy Standalone treatment using the patient's own concentrated blood platelets containing growth factors to remodel and repair skin damage.
• NeoGraft Hair Transplantation Minimally-invasive hair restoration treatment that permanently transplants the patient's own hair follicles, offered through The Hair Center at Helendale alongside PRP and NeoLTS phototherapy.
• Medical-Grade Skincare Products Retail line of medical-grade skincare products from brands including SkinMedica, Colorescience, EltaMD, Avène, Glytone, Alastin, Revision, and Jane Iredale, available online and in the on-site boutique, with unit prices ranging from $14 to $295+.
• Annual Membership Program Annual recurring membership offering exclusive deals, rejuvenating offers, and discounted services and products for participating patients over one calendar year.

Quantifiable outcome

• 100% response rate for facial wrinkles with Profound System treatment in clinical study
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered minor.

• EltaMDminorOthersSupplier of medical-grade sunscreen and sun protection products sold through Helendale's shop and boutique.
• SkinMedicaminorOthersBrand partner providing TNS Advanced+ Serum, AHA/BHA products, and other clinical skincare products for sale.
• ColorescienceminorOthersBrand partner supplying Total Eye SPF 35, Sunforgettable sunscreen products, and mineral makeup sold at Helendale.
• AvèneminorOthersSupplier of Cleanance acne products, Cicalfate+ recovery products, and sun protection items.
• AlastinminorOthersBrand partner providing Restorative Skin Complex, A-Luminate Brightening Serum, C-RADICAL Defense Antioxidant, HydraTint Pro, and SilkSHIELD sunscreen products.
• RevisionminorOthersSupplier of D-E-J eye cream and C+ Correcting Complex skincare products.
• GlytoneminorOthersBrand partner providing Enhance Brightening Serum, Age-Defying skincare line, HydraLipid UV sunscreen, and Enerpeel products.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Schweiger Dermatology Group: Largest private dermatology practice group in the Northeast US, offering medical and cosmetic dermatology across 90+ locations. Directly comparable service mix (medical + cosmetic dermatology, injectables, lasers) but operates at significantly greater scale and is PE-backed.
• US Dermatology Partners: PE-backed dermatology platform with 100+ locations across the US offering medical dermatology, Mohs surgery, cosmetics, and aesthetic services. Overlaps with Helendale's medical and cosmetic dermatology core but with significantly larger scale and corporate backing.
• Forefront Dermatology: PE-backed multi-state dermatology practice with medical, surgical, and cosmetic dermatology plus med spa services. Comparable service mix to Helendale but with significantly broader geographic footprint.

Direct peers

• Advanced Dermatology, P.C. Multi-location dermatology and cosmetic surgery practice in the NY/NJ metro offering medical dermatology, cosmetic injectables, lasers, body contouring, and skincare retail — the closest analog in service mix to Helendale, though at broader geographic scale.
• SkinSpirit: Medical spa and aesthetic clinic chain offering Botox, fillers, laser treatments, microneedling, and skincare — overlapping on the med spa / cosmetic dermatology side of Helendale's practice, with comparable consumer-facing brand identity.
• Ideal Image: Largest US med spa chain focused on laser hair removal, Botox, fillers, CoolSculpting, and body contouring. Directly competes with Helendale's med spa and body contouring services (CoolSculpting/CoolTone) and competes on consumer brand awareness in non-medical aesthetics.
• LaserAway: National med spa chain offering laser hair removal, skin rejuvenation, injectables, and body contouring. Comparable to Helendale's med spa and body contouring service lines, though positioned as a non-medical aesthetic brand.
• Anne Arundel Dermatology: Large multi-location dermatology practice across the Mid-Atlantic offering medical dermatology, cosmetic services, plastic surgery, and skincare retail. Comparable integrated service model with similar revenue mix but different geography.
• Riverchase Dermatology and Cosmetic Surgery: Multi-location Florida-based dermatology and cosmetic surgery practice with medical, surgical, and cosmetic services plus med spa offerings. Similar integrated model and comparable device stack (lasers, body contouring).

Emerging players

• Milan Laser Hair Removal: Largest US laser hair removal specialty chain. Comparable on the GentleMax hair removal line of Helendale's service offering but a focused, non-medical competitor.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/helendalederm
• YouTubeyoutube.com/channel/UCfdaaEYRGQwaNIcZTqelAZg/videos
• Facebookfacebook.com/helendaledermatology
• Instagraminstagram.com/helendaledermatology

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helendale Dermatology & Medical Spa