Lumen Technologies - Latin American business

What Lumen Technologies - Latin American business does

Lumen Technologies' Latin American business is the regional go-to-market for a global, publicly traded (NYSE: LUMN) enterprise networking and infrastructure services provider headquartered in Monroe, Louisiana. The unit operates as part of Lumen's broader portfolio targeting large enterprises, midsize businesses, the public sector and wholesale carriers with high-capacity connectivity, security, and unified communications services across markets in North America, Latin America, and Asia Pacific.

The core platform is an AI-ready, programmable fiber network fabric — the largest in the Western Hemisphere and the #1 peered network globally per CAIDA's January 2025 AS rank — with a planned 58 million intercity fiber miles by 2031. The product portfolio spans infrastructure (Wavelengths up to 400 Gbps, Dark Fiber, Colocation, Enterprise Broadband, Edge Compute & Storage), connectivity (Dedicated Internet Access up to 100 Gbps, Internet On-Demand, Ethernet, Multi-Cloud Gateway, and the Private Connectivity Fabric), security (DDoS Protection, SD-WAN, SASE, and the Black Lotus Labs threat intelligence unit), and communications (Cloud Voice, UC&C, Contact Center, Specialty Lines, Voice Complete, and Vyvx broadcast services). The proprietary Private Connectivity Fabric is positioned as the unifying architecture connecting sites, data centers, private networks and cloud environments into a single programmable layer.

The business model is predominantly subscription/recurring on multi-year enterprise contracts, with quote-based pricing tied to bandwidth, distance, and service-level commitments. Revenue streams include enterprise connectivity, security, cloud communications, colocation, wholesale carrier services and professional services. Go-to-market combines direct enterprise field sales organized by segment (enterprise, midsize, public sector, wholesale) with the Connected Ecosystem of strategic technology partners — AWS, Cisco, Digital Realty, Equinix, Google Cloud, Microsoft and VMware — and a developer self-service channel via the Developer Center APIs. Named customers span Intelsat, Micro Center, Hanmi Bank, American Family Care, Arctic Glacier, Pac-12 Enterprises, BlackStar Group, Prometheus Hyperscale, and Pima County, illustrating diversification across industries including technology, retail, financial services, healthcare, manufacturing, media, gaming, and government.

Name

Lumen Technologies - Latin American business

Legal name

CenturyLink Communications, LLC d/b/a Lumen Technologies Group

Website

https://lumen.com

Company type

Public

Operating status

Operating

Headcount range

10,001+ employees

Short description

Lumen Technologies' Latin American business is the regional arm of a global enterprise networking provider (NYSE: LUMN), selling AI-ready fiber connectivity, cloud, security, and unified communications to large enterprises, midsize businesses, the public sector, and wholesale carriers across the region.

Ownership category

akta.pro rank

Product category

Enterprise Network Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), All Other Telecommunications (5178), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB)

akta.pro secondary industry

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Enterprise connectivity services
• Fiber optic networking
• Cloud networking solutions
• Network security services
• Unified communications services

Headquarters

HQ city

United

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Enterprise Connectivity Services: Recurring subscription and usage-based pricing for dedicated internet access, wavelength solutions, dark fiber, and enterprise networking infrastructure. Provides connectivity services up to 100 Gbps with service level agreements.
2. Security Services: Recurring revenue from DDoS mitigation, SASE, SD-WAN, and managed security services. Offered as subscription-based services with tiered support levels.
3. Cloud Communications: Cloud-based voice and collaboration tools including Lumen Cloud Voice, UC&C, Contact Center, and specialty lines. Delivered on secure, high-performance platform.
4. Colocation Services: Revenue from providing reliable infrastructure to support business apps and grow market presence. Infrastructure services for data center operators.
5. Wholesale Networking: Future-ready wholesale networking, security and voice solutions to meet customers' digital business demands. Targets telecom operators and service providers.
6. Professional Services: Implementation, consulting, and managed services supporting network deployment and optimization.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Lumen Technologies provides AI-ready networking infrastructure, fiber-based connectivity, cybersecurity, and cloud communications services to large enterprises, public sector organizations, and midsize businesses. Its portfolio spans high-capacity wavelengths up to 400 Gbps, dedicated internet access, DDoS protection, SASE/SD-WAN, multi-cloud gateways, and unified communications platforms delivered over a large-scale programmable fiber backbone spanning North America and intercontinental subsea routes.

Product overview

Lumen Technologies offers a comprehensive portfolio of AI-ready networking, infrastructure, security, and communication services designed for enterprise businesses. The portfolio spans: (1) Infrastructure services including Wavelengths (up to 400 Gbps), Colocation, Dark Fiber, Enterprise Broadband, and Edge Compute & Storage; (2) Connectivity solutions including Dedicated Internet Access (up to 100 Gbps), Internet On-Demand, Ethernet, Multi-Cloud Gateway, and Private Connectivity Fabric for unified network architecture; (3) Security offerings including DDoS Protection, SD-WAN, SASE, and Black Lotus Labs threat intelligence; (4) Communication services including Cloud Voice, UC&C, Contact Center, Voice Complete, Specialty Lines, Voice Services, Vyvx Broadcast Solutions, and Cloud Communications. The platform is built for AI workloads with programmable connectivity to control bandwidth, path and latency. Lumen serves enterprises across industries including Financial Services, Healthcare, Media & Entertainment, Retail, Manufacturing, Technology, Gaming, Pharmaceuticals, Public Sector, and Energy through its global fiber network.

Differentiator

Problem solved

Functional benefit

Brands

• Lumen Connect: Customer portal for managing Lumen services and connectivity
• Black Lotus Labs
• NeoCloud
• Vyvx

Products and services

• Wavelength Services
• Dedicated Internet Access
• DDoS Protection
• SASE (Secure Access Service Edge)
• SD-WAN
• Multi-Cloud Gateway
• Unified Communications as a Service (UCaaS)
• Private Connectivity Fabric

Quantifiable outcome

• 10x increased network capacity
• +9 more outcomes

Named customers11 records

Segments14 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and major.

• Amazon Web ServicescoreTechnology or IntegrationStrategic technology partnership through Lumen Connected Ecosystem. AWS integration enables enterprise customers to access cloud connectivity and hybrid cloud solutions.
• Google CloudcoreTechnology or IntegrationStrategic technology partnership enabling cloud connectivity and integration through Lumen Connected Ecosystem for enterprise customers.
• MicrosoftcoreTechnology or IntegrationStrategic technology partnership through Lumen Connected Ecosystem providing Azure connectivity and integrated enterprise solutions.
• CiscocoreTechnology or IntegrationStrategic technology partnership for networking and security solutions including SD-WAN and enterprise networking infrastructure.
• Digital RealtymajorTechnology or IntegrationData center infrastructure partnership enabling colocation and interconnection services for enterprise customers.
• EquinixmajorTechnology or IntegrationData center infrastructure partnership for colocation and interconnection services supporting enterprise hybrid cloud strategies.
• VMwarecoreTechnology or IntegrationStrategic technology partnership for virtualization and cloud infrastructure solutions integrated with Lumen networking services.
• US Telecom - The Broadband AssociationmajorStrategic or Co-development PartnerTrade association partnership advocating for policies that expand access to advanced communications networks and strengthen America's digital competitiveness.
• AI Infrastructure CoalitioncoreStrategic or Co-development PartnerCoalition partnership focused on accelerating AI infrastructure development and policy frameworks for the digital economy.
• Alliance for Critical InfrastructurecoreStrategic or Co-development PartnerPartnership focused on protecting and modernizing critical infrastructure through industry collaboration and policy advocacy.
• Communications Sector Coordinating CouncilmajorStrategic or Co-development PartnerSector coordinating council for communications infrastructure protection and national security collaboration.
• Fiber Broadband AssociationmajorStrategic or Co-development PartnerTrade association partnership advocating for fiber broadband deployment and modernization policies.

Scale indicators12 records

Recent moves5 records

Expansion highlights6 records

Emerging players

• Aryaka Networks: Aryaka is a cloud-native managed SD-WAN and SASE provider focused on global enterprise connectivity. While a pure-play, it competes head-on with Lumen's SD-WAN and SASE offerings in the enterprise networking/security category and represents the focused alternative to Lumen's bundled approach.

Direct peers

• AT&T Business: AT&T Business delivers enterprise networking, dedicated internet, Ethernet, SD-WAN, security, and managed connectivity services to enterprise and public-sector customers across the U.S. and globally. It is a core competitor in enterprise/telecom services with overlapping product breadth and similar carrier/wholesale model.
• Cox Communications (Cox Business): Cox Business provides enterprise broadband, Ethernet, managed network services, voice, and cloud connectivity to U.S. enterprise and mid-market customers. It is a regional cable/broadband operator with overlapping enterprise connectivity offerings to a similar mid-market and enterprise customer profile.
• Comcast Business: Comcast Business provides enterprise broadband, Ethernet, SD-WAN, voice/UCaaS, and managed security to U.S. mid-market and enterprise customers. It is a direct peer in enterprise connectivity and managed network services, particularly in the mid-market and multi-site enterprise segment.
• Verizon Business: Verizon Business is the enterprise and wholesale arm of Verizon, offering dedicated internet access, wavelength services, SD-WAN, security, and managed network services. It is the closest direct competitor in enterprise connectivity and managed network services with similar carrier-grade infrastructure depth.
• Zayo Group: Zayo operates one of the largest fiber networks in North America and Europe, providing wavelengths, dark fiber, Ethernet, and cloud connectivity to enterprise and wholesale customers. Zayo is a direct competitor in wholesale and enterprise fiber/wavelength services and overlaps with Lumen in nearly every transport product line.
• Colt Technology Services: Colt is a global B2B telecom operator with deep fiber footprint across Europe, Asia, and the Americas, offering wavelengths, Ethernet, and cloud connectivity to enterprise and wholesale customers. Comparable carrier/wholesale business model with similar enterprise and wholesale mix to Lumen's international business.

Broad incumbents

• BT Global Services: BT Global Services is the enterprise/wholesale arm of BT Group, delivering managed network, SD-WAN, security, and cloud connectivity services to multinational customers. It overlaps with Lumen's enterprise and managed services portfolio and serves as a comparable multinational enterprise carrier.
• Orange Business Services: Orange Business Services provides enterprise networking, SD-WAN, cloud, and managed security services globally, with particular strength in Europe and Africa. It is a comparable incumbent enterprise carrier with a similar multi-region footprint and managed services model.

Others

• Equinix: Equinix is a global data center and interconnection provider that operates Equinix Fabric, a software-defined interconnection platform. It is both a partner (via Lumen's Connected Ecosystem) and an adjacent ecosystem enabler for cloud/on-prem interconnect, competing on the data-center side of enterprise connectivity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

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• LinkedInlinkedin.com/company/lumentechnologies

Compliance19 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lumen Technologies - Latin American business