Cruise Master LLC

What Cruise Master LLC does

Cruise Master LLC is a Dubai-based, privately-held cruise booking agency that has operated since 2006 selling cruise holidays to travelers in the Middle East across consumer and trade channels. The company functions as a commission-based intermediary, aggregating inventory from more than 30 global cruise lines spanning contemporary, premium, luxury, river, expedition, and niche segments - including MSC Cruises, Royal Caribbean, Disney Cruise Line, Norwegian Cruise Line, Celebrity Cruises, Princess Cruises, Cunard, Celestyal Cruises, Virgin Voyages, Regent Seven Seas, Silversea, and Viking Cruises, among others.

The company's core product is an online cruise-booking platform (res.cruisemaster-me.com) that aggregates availability, promotions, and confirmation across partner cruise lines and offers access to 400+ destinations globally. Distribution is omnichannel: a content-marketing website, phone hotline (+971 4 299 9223), WhatsApp (+971 50 CRUISES), and e-brochures (the most recent being the 2026-2027 catalogue) drive top-of-funnel discovery, with inside-sales and direct-sales conversion at the bottom. Pricing is unit-based per booking, with Mediterranean packages starting at USD 899, Alaska cruises from USD 799, and 7-night land-based holiday packages from USD 1,675.

Cruise Master earns revenue through cruise booking commissions paid by cruise operators on completed reservations. Its customer base is segmented horizontally toward individual travelers and families seeking cruise vacations - family holidays, romantic getaways, city breaks, and cultural or gastronomic trips. The firm employs 11-50 people and reports no parent company, external investors, or institutional backing; no M&A activity, leadership changes, or funding events are disclosed in the available materials.

Name

Cruise Master LLC

Legal name

Cruise Master LLC

Website

https://cruisemaster-me.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Cruise Master LLC is a Dubai-based commission-driven cruise booking agency founded in 2006 that aggregates inventory from 30+ global cruise lines and serves Middle East travelers through its website, phone, and WhatsApp channels.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Tour Operators (561520)

akta.pro primary industry

Cruise Travel Agencies & Specialist Cruise Consultants (THAEAFAB)

akta.pro secondary industries

Cruise Booking Platforms (THALAFAG), Cruise Planning & Booking (HSACAKAE)

Keywords

• Cruise booking
• Travel agency
• Cruise holidays
• Vacation packages
• Cruise reservations

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Cruise Booking Commissions: As a cruise booking agency, Cruise Master LLC earns commissions on cruise reservations booked through their platform. They facilitate bookings across multiple cruise lines and earn revenue from the cruise operators for each completed booking.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Cruise Master LLC is a cruise booking agency based in Dubai that aggregates and resells cruise vacation offerings from 50+ partner cruise lines to travelers in the Middle East. The company operates a booking platform, phone hotline, and WhatsApp channel where customers can search, compare, and reserve cruise itineraries across Mediterranean, Alaska, Asia, Caribbean, Northern Europe, and other global destinations.

Product overview

Cruise Master LLC operates a single unified cruise booking platform that aggregates cruise offerings from over two dozen partner cruise lines. The platform serves as an intermediary between customers and cruise operators, offering a consolidated search and booking experience. The company does not appear to offer modular products or add-on services; rather, it functions as a travel agency platform connecting travelers with cruise line partners including MSC Cruises, Disney Cruise Line, Celebrity Cruises, Royal Caribbean International, Norwegian Cruise Line, Cunard, Celestyal, and others across contemporary, premium, luxury, river, expedition, and niche cruise categories.

Differentiator

Problem solved

Functional benefit

Products and services

• Cruise Master Booking Platform Online cruise booking platform that lets Middle East travelers search, compare, and reserve cruise itineraries across 50+ partner cruise lines (contemporary, premium, luxury, river, expedition, and niche), with real-time access to promotions, availability, and confirmation.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

33 partnerships are on record, tiered core, major and niche.

• MSC CruisescoreChannel Partner/ Reseller/ DistributorMSC Cruises is a major cruise partner offering contemporary cruises. MSC is described as the world's third-largest cruise brand and leader in Europe, South America, the Gulf region, and Southern Africa.
• Royal Caribbean InternationalcoreChannel Partner/ Reseller/ DistributorRoyal Caribbean is a key partner known for driving cruise industry innovation since 1969, offering exciting itineraries to popular destinations worldwide.
• Disney Cruise LinecoreChannel Partner/ Reseller/ DistributorDisney Cruise Line offers family-friendly cruise vacations with Disney-themed entertainment, entertainment, and private island experiences.
• Norwegian Cruise Line (NCL)coreChannel Partner/ Reseller/ DistributorNorwegian Cruise Line offers contemporary cruises across 400+ destinations with 21 modern ships and freestyle cruising concept.
• Celebrity CruisescoreChannel Partner/ Reseller/ DistributorCelebrity Cruises offers premium cruise experiences across 300+ destinations on all seven continents with mid-size ships and luxury accommodations.
• Princess CruisescoreChannel Partner/ Reseller/ DistributorPrincess Cruises offers contemporary cruising with itineraries across various destinations including Alaska, Caribbean, Mediterranean, and Asia.
• CunardcoreChannel Partner/ Reseller/ DistributorCunard operates iconic ocean liners (Queen Mary 2, Queen Anne, Queen Victoria, Queen Elizabeth) offering legendary voyages and luxury ocean travel.
• Holland America LinemajorChannel Partner/ Reseller/ DistributorHolland America Line offers premium cruise experiences with mid-sized ships focusing on destination immersion and culinary excellence.
• Celestyal CruisescoreChannel Partner/ Reseller/ DistributorCelestyal Cruises focuses on the Arabian Gulf region offering 3, 4, or 7 night cruises to UAE, Qatar, and Oman destinations including Bahrain, Sir Bani Yas Island, Doha, Dubai, and Abu Dhabi.
• Virgin VoyagesmajorChannel Partner/ Reseller/ DistributorVirgin Voyages is a contemporary cruise line offering adult-focused cruise experiences with a different approach to traditional cruising.
• Regent Seven Seas CruisesmajorChannel Partner/ Reseller/ DistributorRegent Seven Seas Cruises is an ultra-luxury cruise line offering all-inclusive voyages with immersive overnights and spacious all-suite ships.
• SilverseamajorChannel Partner/ Reseller/ DistributorSilversea offers luxury expedition cruises to Antarctica and other destinations with intimate small ships staffed with renowned expedition experts.
• Oceania CruisesmajorChannel Partner/ Reseller/ DistributorOceania Cruises offers premium small-ship luxury cruising with a focus on culinary experiences and destination immersion across 600+ destinations.
• Viking CruisesmajorChannel Partner/ Reseller/ DistributorViking Cruises offers river and ocean voyages with destination-focused itineraries and inclusive experiences.
• Scenic GroupmajorChannel Partner/ Reseller/ DistributorScenic Group (Scenic Eclipse, Emerald Yachts) offers ultra-luxury yacht and river cruising experiences including polar regions and Mediterranean.
• AmaWaterwaysmajorChannel Partner/ Reseller/ DistributorAmaWaterways offers luxury river cruise experiences in Europe and Asia including Best of Danube and Charms of the Mekong itineraries.
• Carnival Cruise LinemajorChannel Partner/ Reseller/ DistributorCarnival Cruise Line is a contemporary cruise line offering fun-filled family vacations across Caribbean, Alaska, Mexico, and other destinations.
• Costa CruisesmajorChannel Partner/ Reseller/ DistributorCosta Cruises offers Mediterranean and international cruise experiences with Italian heritage and European flavor.
• P&O CruisesmajorChannel Partner/ Reseller/ DistributorP&O Cruises is a British cruise line offering contemporary cruising experiences primarily in Australia and British markets.
• Windstar CruisesnicheChannel Partner/ Reseller/ DistributorWindstar Cruises operates sailing yachts offering intimate cruise experiences to lesser-known ports and destinations.
• SeabournmajorChannel Partner/ Reseller/ DistributorSeabourn offers ultra-luxury expedition and cruise experiences with intimate yacht-style ships.
• Crystal CruisesmajorChannel Partner/ Reseller/ DistributorCrystal Cruises offers luxury cruise experiences including ocean, expedition, and river voyages.
• AzamaranicheChannel Partner/ Reseller/ DistributorAzamara offers boutique cruise experiences with late stays in ports and immersive destination experiences.
• Avalon WaterwaysmajorChannel Partner/ Reseller/ DistributorAvalon Waterways offers river cruise experiences in Europe and worldwide with innovative ship designs.
• Uniworld Boutique River CruisesnicheChannel Partner/ Reseller/ DistributorUniworld offers boutique luxury river cruise experiences with all-inclusive amenities and destination-focused itineraries.
• Explora JourneysnicheChannel Partner/ Reseller/ DistributorExplora Journeys is a luxury cruise brand offering ocean voyages with contemporary design and lifestyle-focused experiences.
• SeaDream Yacht ClubnicheChannel Partner/ Reseller/ DistributorSeaDream Yacht Club operates mega-yachts offering intimate luxury sailing experiences to Caribbean and Mediterranean.
• PONANTnicheChannel Partner/ Reseller/ DistributorPONANT offers French-flagged expedition and luxury cruises to polar regions and exotic destinations.
• HurtigrutennicheChannel Partner/ Reseller/ DistributorHurtigruten offers Norwegian coastal voyages and expedition cruises to polar regions including Norway and Antarctica.
• Star ClippersnicheChannel Partner/ Reseller/ DistributorStar Clippers operates tall sailing ships offering traditional sailing experiences to Caribbean and Mediterranean.
• Quark ExpeditionsnicheChannel Partner/ Reseller/ DistributorQuark Expeditions specializes in polar expeditions to Antarctica and the Arctic with adventure-focused itineraries.
• Lindblad ExpeditionsnicheChannel Partner/ Reseller/ DistributorLindblad Expeditions offers expedition cruises with a focus on wildlife and natural history in partnership with National Geographic.
• Hapag-Lloyd CruisesnicheChannel Partner/ Reseller/ DistributorHapag-Lloyd Cruises offers luxury expedition voyages to remote and exotic destinations including polar regions.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• Avoya Travel: US-headquartered cruise-specialist travel agency with a network of independent travel advisors selling cruises across dozens of lines. Closely mirrors Cruise Master's commission-based agency model and multi-line inventory approach, though focused on North American consumers.
• Musafir: UAE-based travel agency offering flights, hotels, holidays and cruises to Middle East consumers. Direct regional peer operating in the same Dubai ecosystem with overlapping cruise and holiday package inventory.
• Rehlat (Almosafer): Middle East online travel platform owned by Seera Group, selling flights, hotels and holiday packages including cruises to Gulf consumers. Competes with Cruise Master for the same Middle East outbound traveler.
• CruiseDirect (Online Vacation Center): Online cruise-only travel agency offering discounted rates across major cruise lines. Directly comparable as a commission-based, multi-line cruise reseller targeting consumers through a website booking platform.

Broad incumbents

• Expedia Group: Global OTA with cruise booking through Expedia Cruises. While much larger and broader in scope, it competes for the same Middle East outbound cruise demand with digital scale that Cruise Master cannot match.
• Hays Travel: UK's largest independent travel agency with significant cruise holiday sales. Compares as a high-street retail travel agency monetizing cruise commissions, though operating at much larger scale and serving a different geography.

Regional players

• Wego: Leading Middle East travel meta-search and OTA platform. Competes indirectly by aggregating cruise and holiday options for the same regional customer base, though it is broader than cruise-only.

Others

• Celestyal Cruises: Arabian Gulf-focused cruise line and a key supplier partner to Cruise Master. Listed as an adjacent ecosystem participant — as a supplier it shapes the regional cruise inventory Cruise Master can resell, but also competes indirectly by selling direct.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/mycruisemaster
• Facebookfacebook.com/mycruisemaster
• LinkedInlinkedin.com/company/cruise-master---middle-east

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cruise Master LLC