Rail Explorers
Rail Explorers operates the only US commercial railbike tourism fleet, offering pedal-powered railbike tours (Tandem and Quad) with electric-assist across six locations in partnership with historic railroads, serving families, groups, and accessibility-focused leisure travelers.
- Company typePrivate
- Founded2015
- HeadquartersPortsmouth, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Rail Explorers does
Rail Explorers is a privately held US tourism operator founded in 2015 by Mary Joy Lu and Alex Catchpoole that runs the only commercial railbike tour fleet in the United States built specifically for large-scale operations. The company's core product consists of pedal-powered steel rail vehicles — Tandem Explorers (2 riders) and Quad Explorers (up to 4 riders), most equipped with the proprietary REX Propulsion System, a custom-built electric assist motor that makes pedaling effortless and enables access for riders across physical ability levels. Tours operate across six divisions in California, Kentucky, Iowa, New York (Catskills), West Virginia, and Rhode Island, each co-located with a partner historic railroad (e.g., Newport and Narragansett Bay Railroad, Boone and Scenic Valley Railroad, Bluegrass Scenic Railroad and Museum) that provides track access on existing corridors, eliminating greenfield construction requirements.
The business sells directly to consumers through its e-commerce website, a centralized phone booking line (877-833-8588), and on-site walk-ins, with tickets priced per vehicle rather than per person. Standard tours range from $75 to $220 per vehicle depending on location (e.g., $75 Tandem in Catskills, NY to $220 Quad in Boone, IA), while premium themed experiences — Brunch, Sunset, Fireside, and Lantern tours — command higher price points (e.g., $145 Tandem Brunch Tour in Rhode Island). The company supplements tour revenue with cash value and location-specific gift cards sold in physical and digital formats, plus a 2.75% per-transaction booking fee and a 10% group discount for parties of 10 or more. Distribution relies on organic channels — website, email newsletter, Instagram (@RailExplorersUSA), TripAdvisor reviews — supplemented by an extensive cross-promotion network of local hotels, restaurants, and activity partners offering 10-25% discounts to riders.
The company has scaled from a two-person founding team to over 200 employees, operates 160+ railbikes, and crossed 1 million lifetime riders in October 2025. Customer segments are broad and horizontal, spanning multi-generational families, group events and celebrations (corporate, weddings, reunions), accessibility-focused riders, and local/visiting tourists. Marketing mix includes earned media (Bravo's Real Housewives of Rhode Island), social, and partner referrals; the company maintains a 100% claimed safety record and was forced to relocate from its original Adirondack, NY location in 2016-2017 when a state-led rails-to-trails conversion destroyed the corridor, after which it re-established operations in Rhode Island and built out its current six-division footprint.
Rail Explorers firmographics
Firmographics- Name
- Rail Explorers
- Legal name
- Rail Explorers
- Website
- https://railexplorers.net
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rail Explorers operates the only US commercial railbike tourism fleet, offering pedal-powered railbike tours (Tandem and Quad) with electric-assist across six locations in partnership with historic railroads, serving families, groups, and accessibility-focused leisure travelers.
- Ownership category
- akta.pro rank
Rail Explorers industry classification
Industry- Product category
- Railbike Tourism / Outdoor Recreation Experiences
- NAICS
- Scenic and Sightseeing Transportation, Land (48711), Scenic and Sightseeing Transportation (487), Tour Operators (561520)
- SIC
- Services-Amusement & Recreation Services (7900), Transportation Services (4700)
- akta.pro primary industry
- Luxury/Tourist Scenic Intercity Rail Operators (THAIAAAF)
- akta.pro secondary industries
- Rail Journey Package Tour Operators (THAKADAN), Tourist/Heritage Regional Rail (Commuter-Adjacent) Services (THAIACAJ)
Keywords
Where Rail Explorers is headquartered
LocationHeadquarters
- HQ city
- Portsmouth
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
Rail Explorers business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Railbike Tour Tickets: Primary revenue stream from selling tickets for guided railbike tours. Tours are priced per vehicle (Tandem Explorer for 2 riders or Quad Explorer for 4 riders) rather than per person. Pricing varies by location and type of tour (standard, specialty, premium). Additional revenue from booking fees (2.75% per transaction).
- Gift Cards: Sale of gift cards in various denominations ($50, $100) and location-specific amounts. Gift cards can be redeemed for Tandem or Quad Explorers at any location. Additional revenue from $5 physical card and postage fees.
- Premium Tours and Experiences: Specialty tour offerings including Brunch Tours (with food and beverages), Sunset Tours, Fireside Tours, Lantern Rides, and themed events that command premium pricing above standard tour rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Amador, CA Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Amador, CA Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Bluegrass, KY Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Bluegrass, KY Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Boone, IA Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Boone, IA Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Catskills, NY Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Catskills, NY Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Elk River, WV Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Elk River, WV Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Rhode Island Division - Tandem Explorer |
| Unit Pricing | Pay-as-you-go | Rhode Island Division - Quad Explorer |
| Unit Pricing | Pay-as-you-go | Rhode Island - Brunch Tour |
| Unit Pricing | Pay-as-you-go | Group Discount |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Rail Explorers product offering
Product offeringCore offering
Rail Explorers sells guided pedal-powered railbike tours along historic railroad tracks at six U.S. locations, using custom-built Tandem (2-rider) and Quad (4-rider) steel railbikes, many fitted with the proprietary REX Propulsion System electric assist motor. Customers purchase tours per vehicle and choose from standard scenic rides plus themed experiences such as Brunch, Sunset, Lantern, and Fireside Tours ranging from 4 to 12.5 miles. The company also sells redeemable gift cards and accepts group bookings for events and corporate outings.
Product overview
Rail Explorers operates a railbike tourism platform offering pedal-powered railbike tours at six locations across the United States. The core product consists of Tandem Rail Explorers (2 riders) and Quad Rail Explorers (4 riders), many equipped with the proprietary REX Propulsion System electric assist motor for accessibility. Tours are location-specific, ranging from 4-12.5 miles, with varying themes including standard, brunch, sunset, lantern, and fireside experiences. The company launched the commercial railbike tourism industry in the USA in 2015 and maintains a fleet of over 160 railbikes with a 100% safety record. Supporting products include cash value and location-specific gift cards available in physical or digital formats.
Differentiator
Problem solved
Functional benefit
Products and services
- Tandem Rail Explorer Tour (2-rider) A guided pedal-powered railbike experience for 2 riders traveling along historic railroad tracks at one of six U.S. divisions, using a custom steel 4-wheel railbike with hydraulic disc brakes and per-seat pedals. Priced per vehicle (from $75 to $115 per tandem depending on location). Optional REX Propulsion System electric assist is available at most locations.
- Quad Rail Explorer Tour (4-rider) A guided pedal-powered railbike experience for up to 4 riders traveling along historic railroad tracks at one of six U.S. divisions, using a custom steel 4-wheel railbike with hydraulic disc brakes and per-seat pedals. Priced per vehicle (from $135 to $220 per quad depending on location). Optional REX Propulsion System electric assist is available at most locations.
- Premium and Themed Railbike Tours (Brunch, Sunset, Lantern, Fireside) Specialty railbike tour experiences offered across multiple divisions at premium pricing above standard tours. Includes Brunch Tours with food and beverages (e.g., Rhode Island Tandem from $145, Quad from $270), Sunset Tours, Fireside Tours with s'mores, Lantern Rides with personal lanterns, and other themed events such as Fireside Costume Rides and Track or Treat. Designed for guests seeking elevated culinary or atmospheric experiences on the rails.
- Rail Explorers Gift Cards
Quantifiable outcome
- Over 1 million riders served since 2015
- +2 more outcomes
Companies that use Rail Explorers
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Rail Explorers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Rail Explorers partnerships and signals
Strategic signalPartnerships
29 partnerships are on record, tiered core and minor.
- Newport and Narragansett Bay RailroadcoreRail Explorers operates on the historic Old Colony Railroad lines in Rhode Island, partnering with the Newport and Narragansett Bay Railroad to welcome visitors on scenic rail experiences. The Newport line opened February 1, 1864.
- Boone and Scenic Valley RailroadcoreRail Explorers proudly partners with the Boone and Scenic Valley Railroad to showcase the iconic track through the Des Moines River Valley and over the Bass Point Creek High Trestle bridge.
- Bluegrass Scenic Railroad and MuseumcoreThe Bluegrass Railroad Museum and Rail Explorers offer scenic rides on historic track built in 1888, once part of the Louisville Southern Railroad.
- Amador Central RailroadcoreThe Amador Central Railroad, originally called the Ione and Eastern (built 1904), now hosts Rail Explorers railbike excursions and regular 'speeder' rides.
- Catskill Mountain RailroadcoreRail Explorers operates on track purchased by Ulster County with the Catskill Mountain Railroad reviving a portion of the corridor for scenic train rides.
- Island Style ParasailminorNewport's parasailing experience offering 10% off to Rail Explorers riders showing their wristband.
- The Gulf Stream Bar and GrilleminorRestaurant near the depot offering 10% discount with Rail Explorers wristband, with indoor/outdoor seating and dog-friendly patio.
- Clemmie's Homemade Ice CreamminorLocal scoop shop with 25+ homemade flavors offering a free topping on any purchase with Rail Explorers wristband.
- Newport Helicopter ToursminorScenic helicopter tours offering 10% off to Rail Explorers riders.
- Corton LodgeminorRestored 1913 Appalachian church on the Elk River offering 10% off stays with code 'REX10'.
- Elk River GetawayminorKayak, canoe and outdoor recreation on the Elk River, offering 20% off at their on-site Flea Market to Rail Explorers riders.
- Legacy FoodsminorLocally sourced foods and artisanal goods offering 10% off sandwiches with Rail Explorers wristband.
- Long Point Cabins and RVminorCabin and RV rentals offering 10% off stay plus 10% off in gift shop to Rail Explorers riders.
- The Ice Cream ParlorminorNewly opened ice cream shop in Clay, WV offering 10% off entire order to Rail Explorers riders.
- Foxfire Mountain HouseminorGuests receive buy one, get one on select beer and wine from the Foxfire Bar Room and Restaurant.
- The EmersonminorSpa and resort offering 10% off all Spa Treatments plus 10% off dinner at the Catamount Restaurant to Rail Explorers guests.
- Phoenicia DinerminorIconic Catskills diner since 1962 offering 10% off food and non-alcoholic beverages with Rail Explorers wristband.
- The Graham and Cominor20-room boutique hotel in Phoenicia offering 15% off stay with code RAIL.
- Shandaken InnminorPackage including 10% off stay plus $50 gift certificates to Rail Explorers and The Clubhouse Restaurant & Bar.
- Seven Oaks RecreationminorFamily-owned outdoor hub on the Des Moines River offering canoe, kayak, and tube floats with 15% off for Rail Explorers riders.
- Iowa Arboretum and GardensminorIowa's largest community-supported public garden offering $1 off admission to Rail Explorers riders.
- Black SquirrelminorHorse-themed breakfast and lunch spot in Versailles offering complimentary dessert or mocktail with entrée purchase for Rail Explorers riders.
- Ricardo's Grill and PubminorHistoric 1855 railroad depot restaurant offering 10% off meals with Rail Explorers wristband.
- Silk's SteakhouseminorSteakhouse in The Aldenberg Hotel, Versailles - ask for the secret 'Trainhopper cocktail' at the bar.
- My Darling and Co.minorCurated home decor and gift shop minutes from the depot offering 10% off with Rail Explorers wristband.
- Kristen's KreationsminorDowntown Versailles bakery known for banana pudding and scratch-made cakes offering 10% off with Rail Explorers wristband.
- Domenico WineryminorFamily-owned winery in Amador County offering buy one wine tasting, get another free.
- Don Luis Mexican RestaurantminorTraditional Mexican cuisine restaurant offering 10% off orders.
- Ione SweetsminorFamily-owned ice cream and candy shop offering 10% off to Rail Explorers riders.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Rail Explorers competitors and assessment
Company assessmentOthers
- Rails-to-Trails Conservancy: Non-profit advocacy organization that promotes conversion of rail corridors into trails; relevant as a structural counterforce to Rail Explorers' business model (rail conversions were the cause of the Adirondack Division's closure).
Direct peers
- Strasburg Rail Road: Heritage passenger railroad in Pennsylvania offering scenic train rides on historic track, closely comparable to Rail Explorers' model of monetizing historic rail corridors through tourism experiences.
- Durango & Silverton Narrow Gauge Railroad: Scenic heritage railroad operating vintage train rides through Colorado's mountains, comparable in business model (tourist-focused rail experience on historic track) and target market (leisure travelers and families).
- Skunk Train (California Western Railroad): Heritage scenic passenger railroad operating on historic Northern California track, similar to Rail Explorers' Amador Division in leveraging a preserved corridor for paid tourism rides.
- Verde Canyon Railroad: Arizona-based scenic passenger railroad operating themed excursions through a canyon, comparable as a regional heritage-rail tourism operator with multiple tour formats (standard, themed, premium).
- White Pass and Yukon Route: Scenic heritage railway operating tourist excursions along a historic Alaska/British Columbia corridor; comparable as a multi-format scenic rail tourism operator targeting leisure travelers.
- Catskill Mountain Railroad: Heritage railroad operating in New York's Catskills, with track segments that overlap with Rail Explorers' Catskills Division; comparable as a partner/counterparty and as a scenic rail competitor in the same geography.
Broad incumbents
- Trek Travel: Premium multi-day guided bicycle tour operator with destinations worldwide, comparable as a curated experiential outdoor recreation brand serving leisure travelers — though delivery is pedal bikes on roads rather than railbikes on rail.
- Backroads: Large active-travel tour operator offering guided biking, hiking, and family trips; comparable to Rail Explorers in targeting multi-generational families and small-group outdoor experiences, but at a much broader scale and without rail.
Emerging players
- Velorail du Velay: French railbike (velorail) tour operator on historic rail corridors, the closest international product analog to Rail Explorers; serves as a comparable emerging player in the same niche activity category in Europe.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Rail Explorers social profiles
Digital presenceRail Explorers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rail Explorers leadership team
Management profileNumber of profiles
Profiles3 records
Rail Explorers subsidiaries and ownership
Company hierarchySubsidiaries6 records
Rail Explorers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rail Explorers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rail Explorers
What does Rail Explorers do?
Rail Explorers sells guided pedal-powered railbike tours along historic railroad tracks at six U.S. locations, using custom-built Tandem (2-rider) and Quad (4-rider) steel railbikes, many fitted with the proprietary REX Propulsion System electric assist motor. Customers purchase tours per vehicle and choose from standard scenic rides plus themed experiences such as Brunch, Sunset, Lantern, and Fireside Tours ranging from 4 to 12.5 miles. The company also sells redeemable gift cards and accepts group bookings for events and corporate outings.
Is Rail Explorers a public or private company?
Rail Explorers is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rail Explorers founded?
Rail Explorers was founded in 2015. It employs 11 to 50 people.
Where is Rail Explorers based?
Rail Explorers is headquartered in Portsmouth, United States, in the North America region.
How does Rail Explorers make money?
Three revenue lines are on record. Railbike Tour Tickets are the primary driver. The others are gift Cards and premium Tours and Experiences.
Who are Rail Explorers's main competitors?
Rails-to-Trails Conservancy is listed as an others. Direct peers are Strasburg Rail Road, Durango & Silverton Narrow Gauge Railroad, Skunk Train (California Western Railroad), Verde Canyon Railroad, White Pass and Yukon Route and Catskill Mountain Railroad. Broad incumbents are Trek Travel and Backroads. Velorail du Velay is listed as an emerging player.
Does Rail Explorers have an API?
No public API is recorded for Rail Explorers.
What industry is Rail Explorers in?
Rail Explorers's product category is Railbike Tourism / Outdoor Recreation Experiences. Its primary akta.pro industry code is THAIAAAF, Luxury/Tourist Scenic Intercity Rail Operators, with a secondary code of THAKADAN, Rail Journey Package Tour Operators. Its NAICS code is 48711 and its SIC code is 7900.