What CRES Insurance Services, LLC does

CRES Insurance Services, LLC is a U.S. specialty insurance brokerage focused exclusively on Errors & Omissions (E&O) coverage for real estate professionals, operating as a wholly-owned subsidiary of Arthur J. Gallagher & Co. (NYSE: AJG) under the Gallagher Affinity Insurance Services, Inc. umbrella since 2022. The company's product portfolio centers on portable individual E&O policies and company-level E&O policies tailored to six real estate verticals: sales agents/brokers, appraisers, escrow companies, mortgage brokers, property managers, and transaction coordinators. Every E&O policy includes the proprietary ClaimPrevent® pre-claim legal advisory service, which provides four-hour-response attorney access for contract review and risk management, as well as embedded data breach notification coverage of up to $50,000 for Broad Form policies.

Beyond core E&O, CRES distributes a bundled suite of complementary insurance and risk-reduction products: Comprehensive Cyber Liability Insurance (sold through a self-serve online portal), Business Owner's Policies, Workers' Compensation, Surety Bonds (via Surety Solutions, a Gallagher affiliate), Qualified Home Warranties (through Old Republic, First American, and Fidelity National), Natural Hazard Disclosure reports (via myNHD, Disclosure Source, and First American NHD), and Building Permit History Reports sourced exclusively from BuildFax's 90+ million-record dataset. The platform architecture is a combination of direct-to-consumer web quote-and-buy flows for individual products and inside-sales phone support (8 AM–8 PM Eastern) for state-mandated forms; all policies are backed by A.M. Best A-rated carriers and serviced nationwide across all 50 U.S. states.

The business model is commission- and fee-based on recurring insurance premiums, with usage-based revenue from Building Permit History Reports ($19.95 per report, $24.95/month subscription, or $34.95 bulk). CRES serves more than 150,000 individual licensees plus mid-market and SMB real estate firms; the portable individual-policy design structurally diversifies the customer base and minimizes enterprise concentration risk. Distribution combines direct online sales, phone-based licensed broker support, partner referrals from home warranty and NHD providers, and content marketing via the ClaimPrevent® Blog, webinars, and SEO-optimized educational guides.

Name

CRES Insurance Services, LLC

Legal name

Gallagher Affinity Insurance Services, Inc.

Website

https://cresinsurance.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

CRES Insurance Services is a U.S. specialty insurance brokerage that underwrites and distributes Errors & Omissions coverage and complementary insurance products (Cyber, BOP, Workers' Comp, Surety, Home Warranty, NHD, Building Permit Reports) exclusively for real estate professionals across all 50 states, operating as a subsidiary of Arthur J. Gallagher & Co.

Ownership category

akta.pro rank

Product category

Real Estate Errors & Omissions Insurance

NAICS

Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Professional Liability (E&O) (FSAJAGAC)

akta.pro secondary industry

Reinsurance Brokerage (FSAEADAE)

Keywords

• Real estate E&O insurance
• Errors and omissions coverage
• Professional liability insurance
• Specialty insurance brokerage
• Cyber liability insurance

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations, Others

Revenue model

1. Real Estate E&O Insurance Premiums: Annual or per-transaction insurance premiums for Errors & Omissions coverage tailored for real estate professionals including agents, brokers, appraisers, escrow officers, mortgage brokers, property managers, and transaction coordinators. Premiums vary by state requirements, coverage limits, and risk profile.
2. Building Permit History Reports: One-time purchase at $19.95 per report, subscription plans starting at $24.95/month for up to 10 reports, or bulk purchase starting at $34.95 for up to 5 reports. Available to both CRES members and non-members.
3. Business Owner's Policy (BOP) Premiums: Combined general liability, property coverage, loss of business income, equipment breakdown, personal and advertising injury, and medical payments in one package for real estate businesses.
4. Comprehensive Cyber Liability Insurance: Separate comprehensive cyber liability policy covering ransomware, wire fraud, copyright infringement, and personal data compromise. Sold through online quote and buy portal.
5. Surety Bonds: Annual premiums ranging from 1% to 7% of bond amount depending on credit rating. Available for mortgage brokers, escrow licensees, appraisers, property managers, and real estate brokers/licensees.
6. Workers' Compensation Insurance: Coverage for employees of real estate companies. In California, competitive rates start at 25 cents per $100 of payroll for real estate class and 27 cents per $100 for mortgage brokering class.
7. Home Warranties: Qualified home warranties available through partners (Old Republic, First American, Fidelity National) with enhanced CRES benefits including additional Seller's E&O coverage and retention reductions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

CRES Insurance Services is a specialized insurance brokerage providing Errors & Omissions (E&O) professional liability insurance and related commercial coverage tailored specifically for real estate professionals — agents, brokers, appraisers, escrow officers, mortgage brokers, property managers, and transaction coordinators. Its portfolio spans individual portable E&O policies, company-level E&O programs, Cyber Liability, Business Owner's Policy, Workers' Compensation, Surety Bonds, and Qualified Home Warranties, complemented by proprietary risk-management innovations including ClaimPrevent® pre-claim legal services, Building Permit History Reports, the Seller's Protection Plan, and Natural Hazard Disclosure reports.

Product overview

CRES Insurance Services, LLC is a specialized insurance brokerage serving the real estate industry, operating as part of Arthur J. Gallagher (one of the world's largest insurance brokers). The product portfolio is anchored by Real Estate Errors & Omissions (E&O) Insurance — available as individual portable policies or company-level policies — which is complemented by a suite of proprietary risk-reduction tools and additional insurance products. Key proprietary offerings include ClaimPrevent Risk Management (pre-claim legal advisory services), the Seller's Protection Plan (E&O coverage for home sellers), and Building Permit History Reports sourced through BuildFax. The broader product suite covers Cyber Liability (both data breach notification embedded in E&O and a separate comprehensive policy), Business Owner's Policies, Workers' Compensation, Surety Bonds, and Qualified Home Warranties (offered through Old Republic, First American, and Fidelity National). Natural Hazard Disclosure reports are delivered through partnerships with myNHD, Disclosure Source NHD, and First American NHD. All CRES E&O policies are backed by A.M. Best A-rated carriers and are specifically designed for real estate professionals across six specialties: real estate sales, property management, appraisal, mortgage brokerage, escrow, and transaction coordination.

Differentiator

Problem solved

Functional benefit

Brands

• ClaimPrevent®: Risk management and pre-claim legal services included with CRES Real Estate E&O policies, providing access to expert real estate attorneys for proactive issue resolution.
• Building Permit History Reports

Products and services

• Real Estate Errors & Omissions (E&O) Insurance Professional liability insurance for licensed real estate professionals; available as individual portable policies that move with the licensee across brokerages or as company-level policies for firms; includes ClaimPrevent® pre-claim legal services and is backed by A.M. Best A-rated carriers; designed for the six real-estate specialties served by CRES.
• Seller's Protection Plan Post-closing E&O protection for home sellers, providing up to $25,000 (or up to $50,000 with CRES Qualified Home Warranty) in coverage for 180 days after closing; offered to CRES E&O policyholders to help attract seller listings and shield sellers from disgruntled-buyer claims.
• Building Permit History Reports Property permit history reports with over 90 million records sourced via BuildFax from direct, onsite inspection sources, covering residential and commercial properties; individual reports $19.95, monthly subscription from $24.95 for up to 10 reports, or bulk purchase starting at $34.95; provides a $2,500 retention reduction when CRES E&O policyholders deliver the report to buyers prior to closing.
• Comprehensive Cyber Liability Insurance Standalone comprehensive cyber liability insurance covering ransomware, wire transfer fraud (including actual money or securities transfer), personal data compromise, and copyright infringement; covers independent contractors and employees; available via online quote-and-buy portal.
• Business Owner's Policy (BOP) Bundled commercial insurance package combining General Liability, Buildings and Property Coverage, Loss of Business Income, Equipment Breakdown, Personal and Advertising Injury, and Medical Payments into one policy tailored for real estate businesses.
• Workers' Compensation Insurance Workers' compensation coverage for real estate and mortgage-brokerage companies; required for California real-estate independent contractors; California competitive rates starting at 25 cents per $100 of payroll for the real estate class and 27 cents per $100 for mortgage brokering class.
• Surety Bonds Surety bonds for mortgage brokers, escrow licensees, appraisal management companies, property managers, and real estate brokers/licensees; annual premiums range 1%–7% of bond amount depending on credit rating; distributed through partnership with Surety Solutions (part of Arthur J. Gallagher).
• Qualified Home Warranties Home warranties covering repair or replacement of major appliances and mechanical/plumbing systems, offered in partnership with Old Republic Home Protection, First American Home Buyers Protection, and Fidelity National Home Warranty; CRES-specific enhanced benefits include up to $25,000 of Seller's E&O coverage and optional structural coverage up to $10,000; available in select states.
• ClaimPrevent® Risk Management & Pre-Claim Legal Services Pre-claim legal advisory and risk-management service included with all CRES Real Estate E&O policies; provides access to a team of local real-estate attorneys for contract review, document review, attorney letters, legal guidance, case alerts, and webinars; guaranteed response within 4 hours or next business day.
• Natural Hazard Disclosure (NHD) Reports Natural hazard disclosure reports covering flood, earthquake, wildfire, landslide, tsunami, sinkholes, military ordnance, methane gas, asbestos, abandoned mines, gas pipelines, and other risks; required for California residential transactions and recommended nationwide; delivered via partnerships with myNHD (CA + 47 states), Disclosure Source NHD (CA), and First American NHD (CA); CRES E&O members can extend $25,000 of Seller's Protection Plan when purchasing NHD.
• CRES E&O Per-Transaction Payment Plan Per-transaction billing option for company real-estate E&O policies that bases premiums on actual sales volume rather than a fixed annual payment, intended to reduce costs during low-volume periods.

Quantifiable outcome

• Reduce out-of-pocket claims expense (retention) by $2,500 when providing Building Permit History Report to buyer before closing
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• BuildFaxcoreTechnology or IntegrationCRES Building Permit History Reports are made possible through a partnership between CRES and BuildFax. BuildFax provides over 90 million records obtained by direct, onsite inspection sources including permit data for residential and commercial properties.
• Old Republic Home ProtectioncoreStrategic or Co-development PartnerCRES Qualified Home Warranties offered through partnership with Old Republic Home Protection. Available in select states including Alabama, Arkansas, Arizona, California, Colorado, Florida, Georgia, Idaho, Louisiana, Mississippi, Nevada, New Mexico, Ohio, Oregon, Tennessee, Texas, Utah, and Washington.
• First American Home Buyers ProtectioncoreStrategic or Co-development PartnerCRES Qualified Home Warranties offered through partnership with First American Home Buyers Protection. Partners provide home warranty coverage with CRES-specific enhanced benefits including Seller's E&O coverage.
• Fidelity National Home WarrantycoreStrategic or Co-development PartnerCRES Qualified Home Warranties offered through partnership with Fidelity National Home Warranty. Part of CRES home warranty partner network with enhanced benefits.
• Disclosure Source NHDcoreTechnology or IntegrationCRES Natural Hazard Disclosure Reports powered by Disclosure Source (Fidelity National) for California properties. Industry-leading residential, rental, commercial, and builder/developer reports including statutory disclosures, local city hazards, flood certificates, and fire zone disclosures.
• MyNHDcoreTechnology or IntegrationCRES Natural Hazard Disclosure Reports powered by MyNHD, available in California and 47 additional states (excluding Alaska and Hawaii). Comprehensive disclosure report for flood, fire, earthquake zones, landslide, tsunami, sinkholes, military ordnance, methane gas, asbestos, abandoned mines, and gas pipelines.
• First American NHDcoreTechnology or IntegrationCRES Natural Hazard Disclosure Reports powered by First American NHD for California properties. Natural Hazard Disclosure, Property Tax Report, Environmental Screening Report, Rental Flood Zone Report, Wildfire Disclosure Report with Mitigation Recommendations.
• Surety SolutionscoreChannel Partner/ Reseller/ DistributorSurety bonds sold through Surety Solutions (a part of Arthur J. Gallagher, like CRES). Online quote and bind capability available. Handles bonds for mortgage brokers, escrow licensees, appraisers, property managers, and real estate brokers/licensees.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Others

• Brown & Riding Insurance Services: Brown & Riding is a wholesale insurance brokerage that places professional liability, E&O, and specialty coverages with retail brokers and agents. It is comparable to CRES as a specialty distribution partner in the professional liability ecosystem, though it does not sell direct to real estate agents.
• Risk Placement Services (RPS): RPS is a wholesale insurance distribution platform placing specialty and E&S lines, including professional liability for real estate professionals. It is comparable to CRES in the broader specialty insurance value chain, providing placement capacity that complements or competes with CRES's direct and Gallagher-channel distribution.
• Amwins: Amwins is the largest U.S. specialty wholesale broker and underwriting manager, distributing professional liability and E&S products including E&O. It is comparable to CRES as a specialty distribution player that influences how professional liability reaches retail agents and policyholders, even though it does not focus exclusively on real estate.

Broad incumbents

• Arthur J. Gallagher & Co. Arthur J. Gallagher is CRES's publicly traded parent and a top global insurance brokerage. Through Gallagher Affinity and other units, it offers its own real estate E&O and affinity programs, which can either complement or compete with CRES depending on the customer and product line.
• Tokio Marine HCC: Tokio Marine HCC is a specialty insurance group underwriting professional liability and miscellaneous E&O, including real-estate-adjacent products. It competes with CRES for placement of professional liability capacity with E&S carriers but at a much larger and more diversified scale.
• Travelers: Travelers is a major U.S. P&C carrier offering professional liability, management liability, and specialty coverages that include real estate professional E&O. It competes with CRES for larger real estate firms but does not specialize exclusively in the real estate vertical.
• The Hartford: The Hartford is a large U.S. property & casualty and group benefits carrier with established professional liability and real estate professional products. It overlaps with CRES on E&O for real estate agents and brokerages but as part of a much broader commercial insurance portfolio aimed at small and mid-market businesses.
• Hiscox: Hiscox is a specialty insurer that underwrites professional liability, cyber, and small-business E&O policies, including coverage for real estate professionals. It competes for the same agents and brokerages but operates as a risk-bearing carrier with a broader small-business book rather than a niche real estate specialist.

Direct peers

• Victor Insurance: Victor Insurance Managers is a specialty program manager that builds and distributes professional liability and E&S programs, including coverage for real estate professionals. It is comparable to CRES as a managing general agent/program manager focused on niche professional liability lines, often placed through wholesale distribution.
• Pearl Insurance: Pearl Insurance is a specialty broker that historically offered real estate Errors & Omissions coverage to Realtors and associations, often through state-realtor association partnerships. It is the closest direct analog to CRES, competing for the same agent and brokerage customers with similar portable and association-sponsored policies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cresinsurance
• YouTubeyoutube.com/channel/UCZqwjGNx1FuerlcRnXKGMJw
• Facebookfacebook.com/cresinsurance
• LinkedInlinkedin.com/company/cres-insurance-services-llc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRES Insurance Services, LLC