Community Therapy

What Community Therapy does

Community Therapy is a mobile allied health services provider founded in 2016 by Scott Lynch (APAM) in Belmont, Newcastle, NSW, Australia. The company delivers multi-disciplinary clinical care — Physiotherapy, Occupational Therapy, Speech Pathology, Dietetics, Exercise Physiology, Massage Therapy, Allied Health Assistants, and Hydrotherapy — directly to clients' homes, aged care facilities, schools, daycares, and community pools across the Central Coast, Newcastle, Lake Macquarie, Port Stephens, and Hunter Valley regions of NSW. The company operates with a team of over 130 clinicians and administrative staff and is a registered NDIS provider certified against NDIS Practice Standards by SAI Global since 2019, with additional accreditations under the Commonwealth Home Support Programme (CHSP), Support at Home, and aged care quality frameworks.

The business operates two complementary revenue engines. The primary engine is clinical service delivery funded through NDIS plans, government aged care schemes (Support at Home, CHSP, residential aged care agreements), Medicare Chronic Disease Management Plans, DVA referrals, and private payment; service contracts are held with residential aged care facilities, Support at Home providers, NDIS support coordinators, plan managers, and rehab-at-home providers. The secondary engine is CT Learning, an online course platform offering certification training (AN-ACC Introduction at AUD 99.99 individual license, Manual Handling Training, NDIS Practice Standards, Infection Control) to allied health professionals and organisations via individual purchase, organisational bulk enrolment with discounts, and SCORM packages for LMS integration.

The company is privately held with no external investors or parent entity disclosed, and growth has been organic. Strategic positioning emphasises transport-free mobile delivery, multi-disciplinary coordination under one provider, regionally rooted staff (largely University of Newcastle alumni), and compliance depth across multiple government funding schemes. Recognition includes the Allied Health Provider of the Year 2024 award and Reflect RAP endorsement by Reconciliation Australia in 2023.

Name

Community Therapy

Legal name

Community Therapy

Website

https://communitytherapy.com.au

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Therapy is a mobile allied health provider delivering Physiotherapy, Occupational Therapy, Speech Pathology, Dietetics, Exercise Physiology, Massage, Hydrotherapy, and Therapy Assistant services to homes, aged care facilities, and community settings across Central Coast and Hunter New England NSW, funded via NDIS, aged care schemes, Medicare, DVA, and private pay, with CT Learning as an online course platform.

Ownership category

akta.pro rank

Product category

Mobile Allied Health Services

NAICS

Home Health Care Services (62161), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Physical Therapy (PT) In-Home (HSABADAA)

akta.pro secondary industries

Occupational Therapy (OT) In-Home (HSABADAB), Balance, Fall Prevention & Gait Training In-Home (HSABADAH), Neurological Rehabilitation Therapy In-Home (e.g., Stroke, Parkinson’s) (HSABADAE)

Keywords

• Mobile allied health
• Physiotherapy services
• Occupational therapy
• NDIS provider
• Aged care services

Headquarters

HQ city

Euabalong West

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. NDIS Funded Services: Registered NDIS provider delivering therapeutic supports, assistive technology, home modifications, and capacity building services to NDIS participants (self-managed, plan managed, or agency managed). Revenue is received through NDIS plan funding allocations.
2. Support at Home / Aged Care Services: Partnering with Support at Home providers and CHSP (Commonwealth Home Support Programme) to deliver allied health services to older adults. Revenue received through government-funded aged care programs.
3. Residential Aged Care Allied Health: Ongoing contracts with residential aged care facilities for physiotherapy assessments, care planning, and multi-disciplinary services. Revenue from facility partnerships and service agreements.
4. Online Course Sales (CT Learning): Sale of professional development courses including AN-ACC Introduction (99.99 AUD individual license), bulk enrolments for organisations with discounts, and SCORM package licensing for LMS integration.
5. Private Pay Services: Services to private paying individuals including those with Medicare Care Plans, DVA clients, and those without funding coverage. Fee-for-service model for private clients.
6. Pool Facility Coordination: Organising payment of hydrotherapy pool facilities on behalf of clients, costs forwarded to client on invoice. Includes liaison with various community pools across the region.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Community Therapy provides mobile allied health services delivered directly to clients' homes, aged care facilities and community settings across the Central Coast and Hunter New England regions of NSW. Services span Physiotherapy, Occupational Therapy, Speech Pathology, Dietetics, Exercise Physiology, Massage Therapy and Allied Health Assistants, supplemented by an online professional development platform called CT Learning. The company serves NDIS participants, aged care clients (Support at Home, CHSP, residential aged care), private paying individuals and Medicare/DVA clients.

Product overview

Community Therapy is a mobile allied health services provider operating across the Central Coast and Hunter New England regions of NSW. Its offering is a multi-disciplinary portfolio of clinical services and an online learning platform. The core clinical services include Physiotherapy, Occupational Therapy, Speech Pathology, Dietetics, Exercise Physiology, Massage Therapy, Allied Health Assistants, and Hydrotherapy, all delivered via mobile in-home visits. Supplementing clinical care, it offers assessment services (NDIS assessments, functional capacity assessments, home modifications, assistive technology, SIL/SDA), and a CT Learning online platform providing certification courses (Manual Handling Training, AN-ACC Introduction, Infection Control, NDIS Practice Standards). Services are available under NDIS, Support at Home, CHSP, residential aged care, Medicare, DVA, and private funding schemes.

Differentiator

Problem solved

Functional benefit

Brands

• CT Learning: Online learning platform providing certification courses for allied health professionals including AN-ACC Introduction Course, Manual Handling Training, and NDIS Practice Standards.

Products and services

• CT Learning Online Learning Platform Online learning management system (LMS) providing certification courses for allied health professionals and organisations, including AN-ACC Introduction, Manual Handling Training, Infection Control and NDIS Practice Standards. Supports individual licence purchase and bulk organisational enrolment with SCORM packages for LMS integration.
• Physiotherapy Services Mobile physiotherapy delivered in-home for individuals of all ages, including children, older adults, people living with disabilities, and those recovering post-hospitalisation and surgery. Covers mobility, strength, balance, endurance and pain management.
• Occupational Therapy Services Mobile occupational therapy helping people of all ages obtain assistive equipment, design home modifications and improve functional capacity through therapy and environmental assessments.
• Speech Pathology Services Mobile speech pathology for all ages covering speech, language, communication and swallowing difficulties, including evidence-based therapy for NDIS participants, older adults and post-surgical patients.
• Dietetics Services Mobile dietetics providing nutritional assessments, personalised meal planning and therapeutic support for diabetes, allergies, intolerances, disordered eating, tube feeding and weight management.
• Exercise Physiology Services Mobile exercise physiology for adults and seniors, designing personalised exercise programs to improve mobility, strength, cardiovascular health and overall functional capacity, often partnered with hydrotherapy.
• Massage Therapy Services Mobile remedial massage therapy for pain management, quality of life and restoration of function for older adults, people living with disabilities and those recovering from surgery.
• Allied Health Assistant Services Allied Health Assistants supporting allied health professionals to help individuals of all ages reach their health and wellbeing goals, holding Certificate III/IV in Allied Health Assistance or being undergraduate allied health students.
• Hydrotherapy Services Physiotherapist-led hydrotherapy using warm aquatic environments to support pain management, strength and endurance for post-surgical rehabilitation and people living with disabilities, accessible at community pools across the region.
• NDIS Assessments Comprehensive NDIS allied health assessments including functional capacity assessments, assistive technology reports, home modification assessments, plan review reports, and SIL and SDA assessments.
• Home Modifications Occupational therapy assessments, specifications, builder and equipment supplier liaison, and project management for home modifications to improve safety and accessibility across residential settings, including bathroom modifications.
• Paediatric Allied Health Services Paediatric allied health services for children aged 0-18 covering physiotherapy, occupational therapy, speech pathology and dietetics, delivered in-home, daycare, pre-school or school settings including a Charlestown children's clinic.
• Telehealth Services Remote allied health consultations delivered via video conference for clients unable to attend in-person sessions, complementing the mobile in-home service model.

Quantifiable outcome

• Client returned home after being told rehabilitation was unsuccessful - walked again with walker after months of 2-3x weekly physiotherapy sessions
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Shower BuddycoreTechnology or IntegrationProduct partnership with Shower Buddy for bathroom mobility solutions. Community Therapy recommends and prescribes Shower Buddy products (shower chairs, bath transfers) as part of occupational therapy equipment prescription. Episode 4 of Community Health Podcast featured Barry Redican (MD) and Linda Vella (Business Development Manager) from Shower Buddy discussing accessible bathroom products.
• Support at Home ProviderscoreStrategic or Co-development PartnerPartnership with approved Support at Home providers to deliver allied health services to older adults. Community Therapy helps providers maintain compliance with Aged Care Quality Standards and delivers comprehensive allied health services under Support at Home scheme.
• Residential Aged Care FacilitiescoreStrategic or Co-development PartnerLong-term partnerships with residential aged care facilities (church-owned, council, charity, privately owned) for ongoing allied health services including physiotherapy assessment, care planning, OT assessments, speech pathology, and dietetics. Supporting aged care standards and accreditation.
• NDIS Providers and Support CoordinatorscoreChannel Partner/ Reseller/ DistributorRegistered NDIS provider working with support coordinators, Local Area Coordinators, plan managers, and NDIS coordinators to deliver therapeutic supports to participants.
• Community Pools (Charlestown, Valentine, Port Stephens, University of Newcastle, YMCA, Toukley, Woy Woy)minorStrategic or Co-development PartnerPartnership arrangements with community pools across the region for hydrotherapy service delivery. Pools include Charlestown, Valentine, Caughlins/Warners Bay, Port Stephens Public Pool, University of Newcastle Forum Pool, YMCA Tuggerah, Toukley Aquatic Centre, and Woy Woy Hydrotherapy Pool.
• Rehab at Home ProviderscoreChannel Partner/ Reseller/ DistributorPartnership with rehab at home providers for delivering post-surgery and hospitalisation rehabilitation services to clients in their homes across the service regions.
• Organisations (Bulk Enrolment Clients)minorChannel Partner/ Reseller/ DistributorOrganisations purchasing bulk enrolments for CT Learning courses including AN-ACC Introduction, Manual Handling Training. Supports organisations with 100s and 1000s of team members. SCORM packages available for LMS integration.
• Private Health InsurersminorChannel Partner/ Reseller/ DistributorPartnership arrangements with private health insurers for delivering allied health services to insured clients under applicable coverage.
• DVA (Department of Veterans' Affairs)minorChannel Partner/ Reseller/ DistributorAccepted as provider for DVA clients requiring allied health services under veterans' affairs arrangements.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Recover Physio: Mobile physiotherapy and rehabilitation provider operating in Sydney and regional NSW with NDIS and aged care service delivery — comparable mobile PT focus with similar funding mix.
• Vivir Healthcare: National Australian mobile allied health provider delivering physiotherapy, occupational therapy, speech pathology and dietetics across aged care, NDIS, and home settings — directly comparable in service mix and funding sources to Community Therapy but at national scale.
• Better Rehab: NDIS-registered allied health provider delivering occupational therapy, physiotherapy, speech pathology and behaviour support across Australia. Comparable multi-disciplinary, in-home delivery focus on NDIS participants.
• Plena Healthcare: Large Australian mobile allied health group focused on aged care and NDIS, offering physiotherapy, dietetics, speech pathology and podiatry via in-home and on-site models. Closest national-scale analogue to Community Therapy's multi-disciplinary mobile model.
• Ability Action Australia: Part of APM Group; delivers NDIS allied health including OT, physio, speech pathology, dietetics and early childhood intervention across Australia — directly comparable in funding mix and service modalities.
• Everyday Independence: Allied health and positive behaviour support provider operating across NSW and other states, delivering therapy in homes, schools, and community settings under NDIS funding — direct competitor in the same therapy modalities.
• Optimum Health Solutions: NDIS-registered provider of physiotherapy, occupational therapy, speech pathology, dietetics, and psychology across NSW with both clinic and mobile delivery — directly comparable in service breadth and NDIS focus.
• Therapy Pro: Australian mobile allied health provider delivering OT, physio, speech pathology and psychology to NDIS participants and aged care clients — directly comparable in mobile, multi-disciplinary, NDIS-funded delivery model.
• BodyRight Healthcare: Mobile allied health provider in regional NSW and ACT offering physiotherapy, exercise physiology, dietetics and massage in homes and aged care facilities — directly comparable regional mobile model.

Broad incumbents

• Healthia Limited: ASX-listed allied health group operating physiotherapy, podiatry, optometry and related services across Australia — broader incumbent offering overlapping clinic and community allied health services relevant for valuation benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC0jWxssC757MijCsTBH_xhg
• Facebookfacebook.com/communitytherapyau
• LinkedInlinkedin.com/company/community-therapy-au
• Instagraminstagram.com/communitytherapy
• TikToktiktok.com/@communitytherapy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Therapy