NDIS PROVIDER
Reliance Care and Support is a registered NDIS provider in Truganina, Victoria, delivering eight allied health disciplines, NDIS support coordination, and SIL accommodation across Melbourne's western suburbs to a multilingual, CALD-focused participant base.
- Company typePrivate
- Founded-
- HeadquartersDeer Park, Australia
- Headcount101–250
- GTM typeB2C
- OfferingServices
What NDIS PROVIDER does
Reliance Care and Support is a registered National Disability Insurance Scheme (NDIS) provider headquartered at 341C Forsyth Road, Truganina, Victoria, Australia, operating as part of the broader Reliance Care Medical Centre group. The company delivers allied health, disability support, and supported accommodation services to NDIS participants, Medicare-eligible patients, WorkCover and TAC claimants, private health insurance users, and self-paying clients across Melbourne's western suburbs — Truganina, Tarneit, Werribee, Point Cook, Hoppers Crossing, Deer Park, and Melton.
The clinical offering spans eight allied health disciplines — Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Dietetics and Nutrition, Osteopathy, Exercise Physiology, and Positive Behaviour Support — alongside NDIS Support Coordination and Supported Independent Living (SIL) Accommodation. A multilingual clinical and support team delivers services in English plus eight additional languages (Hindi, Urdu, Cantonese, Mandarin, Gujarati, Arabic, Punjabi, Marathi), positioning the provider to serve the culturally and linguistically diverse (CALD) populations of western Melbourne. The provider's NDIS registration number is 4-4331-4851.
Revenue is generated across multiple funding streams: NDIS plan-managed and agency-managed participants, Medicare (likely Chronic Disease Management and Mental Health Treatment Plans), WorkCover and TAC claims, private health insurance rebates, and private fee-for-service payments. The provider has a referral partnership with AusRehab for return-to-work coordination and is co-located with the parent general practice (Reliance Care Medical Centre), which functions as a warm-referral channel into the allied health disciplines. The website lists approximately 21 team members and is actively recruiting additional Occupational Therapists and Speech Pathologists.
NDIS PROVIDER firmographics
Firmographics- Name
- NDIS PROVIDER
- Legal name
- Reliance Care and Support
- Website
- https://reliancecareandsupport.com.au
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Reliance Care and Support is a registered NDIS provider in Truganina, Victoria, delivering eight allied health disciplines, NDIS support coordination, and SIL accommodation across Melbourne's western suburbs to a multilingual, CALD-focused participant base.
- Ownership category
- akta.pro rank
NDIS PROVIDER industry classification
Industry- Product category
- Allied Health Services (NDIS Provider)
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGAEAG), Companion Care & Social Support (non-clinical) (HLADAGAB)
Keywords
Where NDIS PROVIDER is headquartered
LocationHeadquarters
- HQ city
- Deer Park
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
NDIS PROVIDER business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- NDIS Funded Services: Registered NDIS provider delivering allied health services funded through NDIS plans. Accepts plan-managed, self-managed, and agency-managed NDIS participants. Services include occupational therapy, speech pathology, psychology, physiotherapy, dietetics, exercise physiology, and positive behaviour support.
- Medicare Funded Services: Bulk billing available for Medicare EPC (Enhanced Primary Care) and MHCP (Mental Health Care Plan) referrals through GP. Psychology services available with Mental Health Care Plan referral for Medicare rebates.
- WorkCover and TAC Funded Services: WorkCover Victoria and Transport Accident Commission (TAC) funded rehabilitation services for workplace and motor vehicle injuries including physiotherapy, exercise physiology, and return-to-work support.
- Private Health Insurance: Private pay services for patients with private health insurance coverage for allied health services.
- Private Pay: Fee-for-service private appointments for patients without NDIS, Medicare, WorkCover, or private health insurance coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free initial NDIS consultation |
| Subscription | Monthly | Bulk billing Medicare referrals |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
NDIS PROVIDER product offering
Product offeringCore offering
Reliance Care and Support is a registered NDIS provider operating from a single Truganina clinic and delivering multidisciplinary allied health services across eight disciplines: occupational therapy, speech pathology, psychology, physiotherapy, dietetics, osteopathy, exercise physiology, and positive behaviour support. Services are also delivered in the community through home, school, and kindergarten visits across Melbourne's western suburbs, with telehealth for psychology and select therapy, and the company additionally provides NDIS support coordination and Supported Independent Living accommodation. Funding is accepted from NDIS (agency, plan-managed, self-managed), Medicare EPC and Mental Health Care Plans, WorkCover Victoria, TAC, private health insurance, and private pay.
Product overview
Reliance Care and Support is a registered NDIS provider offering a multidisciplinary allied health service portfolio. The company delivers 8 core service disciplines (Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Dietetics & Nutrition, Osteopathy, Exercise Physiology, and Positive Behaviour Support) alongside NDIS Support Services and SIL Accommodation. Services are delivered from a single clinic location at 341C Forsyth Road, Truganina, with community and home visit options. The integrated service model enables cross-disciplinary collaboration, such as joint feeding assessments between speech pathologists and dietitians. The company also provides multilingual services in Hindi, Urdu, Cantonese, Mandarin, Gujarati, and Arabic, with care coordination and plan management support.
Differentiator
Problem solved
Functional benefit
Products and services
- Occupational Therapy Paediatric and adult occupational therapy delivered on site at the Truganina clinic and via community visits, covering functional capacity assessments, sensory processing, handwriting, school readiness, and home modification and equipment recommendations for NDIS participants and private patients. Three occupational therapists staff the service.
- Speech Pathology
- Psychology
- Physiotherapy
- Dietetics & Nutrition
- Osteopathy
- Exercise Physiology
- Positive Behaviour Support
- NDIS Support Services
- SIL Accommodation
Quantifiable outcome
- Free initial consultation with no obligation for NDIS participants
- +1 more outcomes
Companies that use NDIS PROVIDER
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
NDIS PROVIDER technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
NDIS PROVIDER partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AusRehabcorePartnership with AusRehab, a recovery management provider that works with people returning to work after workplace or motor vehicle injuries. AusRehab coordinates workplace rehabilitation, functional capacity assessments, return-to-work planning, and motor vehicle injury case management. While Reliance Care and Support therapists treat the injury and rebuild capacity, AusRehab coordinates the return-to-work side of recovery.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
NDIS PROVIDER competitors and assessment
Company assessmentDirect peers
- Ability Action Australia: NDIS-registered allied health provider delivering OT, physio, speech pathology, psychology, and behaviour support nationally. Directly comparable service portfolio and NDIS participant target segment.
- Everyday Independence: National NDIS-registered allied health provider delivering occupational therapy, speech pathology, physiotherapy, and positive behaviour support across multiple states. Directly comparable in funding mix, multidisciplinary therapy model, and NDIS participant focus.
- Northcott: Large NSW-based NDIS provider offering multidisciplinary therapy, support coordination, and accommodation services. Comparable in NDIS registration, multidisciplinary allied health offering, and disability-services scope.
- Better Rehab: Australian NDIS-registered allied health provider offering occupational therapy, speech pathology, physiotherapy, psychology, and behaviour support. Competes in the same multidisciplinary, NDIS-funded segment with multiple clinic locations.
- Therapy Pro: NDIS-registered allied health provider delivering mobile and clinic-based therapy (OT, speech, physio, psychology) across Australia. Direct peer on community-based therapy delivery and NDIS funding model.
Emerging players
- Plena Healthcare: Australian allied health provider focused on aged care, NDIS, and home-care physiotherapy, dietetics, and podiatry. Comparable on allied health services to NDIS and aged-care participants, with growing multidisciplinary footprint.
- Mobile Rehab: Mobile allied health provider delivering in-home physiotherapy, occupational therapy, and exercise physiology across Melbourne. Overlaps on community/home-visit delivery model and NDIS funding, focused narrowly on rehabilitation rather than full multidisciplinary care.
Broad incumbents
- APM (Australian Physiotherapy Management / Advanced Personnel Management): Large disability and employment services provider with allied health, NDIS, and WorkCover/TAC injury management divisions. Comparable on funding mix (NDIS, WorkCover, TAC) and rehabilitation services, but operates at much larger scale and across geographies.
- Life Without Barriers: Major Australian disability, aged care, and child-youth services provider delivering NDIS supports including therapy, accommodation, and community participation. Comparable in NDIS scope but operates as a much larger incumbent with broader service portfolio.
- Yooralla: Long-established Victorian disability services provider offering therapy, accommodation, and community support under NDIS. Comparable on geography (Victoria) and NDIS service breadth, with deeper historical footprint in Melbourne.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
NDIS PROVIDER social profiles
Digital presenceNDIS PROVIDER financial estimates
Financial estimateRevenue estimate
Valuation estimate
NDIS PROVIDER leadership team
Management profileNumber of profiles
Profiles11 records
NDIS PROVIDER funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NDIS PROVIDER M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NDIS PROVIDER
What does NDIS PROVIDER do?
Reliance Care and Support is a registered NDIS provider operating from a single Truganina clinic and delivering multidisciplinary allied health services across eight disciplines: occupational therapy, speech pathology, psychology, physiotherapy, dietetics, osteopathy, exercise physiology, and positive behaviour support. Services are also delivered in the community through home, school, and kindergarten visits across Melbourne's western suburbs, with telehealth for psychology and select therapy, and the company additionally provides NDIS support coordination and Supported Independent Living accommodation. Funding is accepted from NDIS (agency, plan-managed, self-managed), Medicare EPC and Mental Health Care Plans, WorkCover Victoria, TAC, private health insurance, and private pay.
Is NDIS PROVIDER a public or private company?
NDIS PROVIDER is a private company. It is classified as corporate owned and is currently operating.
When was NDIS PROVIDER founded?
NDIS PROVIDER was founded in -1. It employs 101 to 250 people.
Where is NDIS PROVIDER based?
NDIS PROVIDER is headquartered in Deer Park, Australia, in the Oceania region.
How does NDIS PROVIDER make money?
Five revenue lines are on record. NDIS Funded Services are the primary driver. The others are medicare Funded Services, workCover and TAC Funded Services, private Health Insurance and private Pay.
Who are NDIS PROVIDER's main competitors?
Direct peers on record are Ability Action Australia, Everyday Independence, Northcott, Better Rehab and Therapy Pro. Emerging players are Plena Healthcare and Mobile Rehab. Broad incumbents are APM (Australian Physiotherapy Management / Advanced Personnel Management), Life Without Barriers and Yooralla.
Does NDIS PROVIDER have an API?
No public API is recorded for NDIS PROVIDER.
What industry is NDIS PROVIDER in?
NDIS PROVIDER's product category is Allied Health Services (NDIS Provider). Its primary akta.pro industry code is HLAFAEAM, Home Health Therapy Services (PT/OT/SLP) Providers, with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 62161 and its SIC code is 8082.