Ringgold Telephone Company

What Ringgold Telephone Company does

Ringgold Telephone Company (RTC) is a privately held, family-owned incumbent telecommunications operator founded in 1912 by Jim Evitt Sr. in Catoosa County, Georgia. Headquartered in Ringgold across a 122 square mile North Georgia service area (with offices in a former Chrysler dealership on Nashville Street since April 2025), the company offers residential broadband up to 2.5 Gigabits per second, residential and business voice, streaming/TV, whole-home Wi-Fi, and a broad business and wholesale portfolio including dedicated fiber, SD-WAN, hosted PBX/cloud phone, SIP trunking, unified communications, call center solutions, managed IT, cyber security, data centers, dark/lit fiber, and Category I/II data transmission services. Distribution is direct via physical office, phone sales (706.965.1234), and the rtctel.com website, with an eBill self-service portal; the company markets through local community channels including a digital billboard on Alabama Highway and the Evitt Foundation.

RTC operates its own fiber plant, data center facilities, and a former 52,000 square foot headquarters equipped with a 20-workstation call center that anchors customer service and product demonstration. Revenue is generated entirely on subscription/recurring monthly contracts across three vertical segments — residential (primary), business (SMB and select enterprise accounts such as Ashburn Lung Specialists in healthcare), and wholesale carriers, education, and government — with pricing quote-based and not publicly disclosed. Ownership remains under three-generation Evitt family control, currently led by President Alice Evitt Bandy with a fourth generation in training; no external investors, parent company, subsidiaries, funding rounds, or M&A activity are present in the record.

The company was the first in Georgia to provide high-speed internet to every customer in its service area (2000) and has won five consecutive Chattanooga Times-Free Press "Best of the Best" awards for Best ISP, Best Customer Service, and Best Place to Work in North Georgia. Privacy posture, certifications, and AI/ML capabilities are not disclosed; the technology stack is conventional for a regional ILEC/CLEC with managed services overlay.

Name

Ringgold Telephone Company

Legal name

Ringgold Telephone Company Inc.

Website

https://rtctel.com

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

51–100 employees

Short description

Ringgold Telephone Company is a privately held, family-owned regional telecom operator in North Georgia providing residential broadband (up to 2.5 Gbps), phone, streaming, and a comprehensive suite of business and wholesale services including hosted PBX, SD-WAN, managed IT, dark fiber, and data center solutions across a 122 square mile service area.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industry

Wi‑Fi Controllers & WLAN Gateways (On‑prem/Virtual) (HDAFACAC)

Keywords

• Telecommunications services
• Broadband internet access
• Fiber optic infrastructure
• Managed network services
• Wholesale carrier services

Headquarters

HQ city

Ringgold

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Internet Service: High-speed internet service for residential customers with speeds up to 2.5 Gigabits per second
2. Residential Phone Service: Affordable telephone solutions for residential customers
3. Business Internet & Voice Solutions: Comprehensive business communications including dedicated fiber, Wi-Fi, hosted PBX, SIP trunking, and managed services
4. Wholesale Carrier Services: Wholesale communications services including Category I Data Transmission Networks, Dark & Lit Fiber Solutions, and equipment services for other carriers
5. Streaming/TV Services: Television streaming services for residential customers

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ringgold Telephone Company (RTC) is a regional incumbent telecommunications provider delivering high-speed residential internet (up to 2.5 Gbps), residential telephone, and streaming/TV services over its owned fiber and copper infrastructure across a 122 square mile service area in North Georgia. For business customers, RTC offers dedicated fiber internet, business Wi-Fi, hosted PBX/cloud phone systems, SIP trunking, unified communications, SD-WAN, call center solutions, and managed IT and cybersecurity services. For wholesale carriers, education, and government customers, RTC provides Category I data transmission networks, dark and lit fiber, managed internet solutions, and Category II telecommunications equipment.

Product overview

Ringgold Telephone Company (RTC) is a telecommunications provider offering a comprehensive portfolio of internet, phone, and managed technology services. The core offering consists of residential internet services (up to 2.5 Gbps) and phone services, complemented by a broad suite of business solutions including hosted PBX/cloud phone systems, SIP trunking, unified communications, SD-WAN, and network management services. For wholesale carriers, RTC provides dark fiber solutions, Category I and II data transmission networks, and equipment services. The company operates its own data centers and offers managed services, cybersecurity solutions, and professional services including network design, implementation, and white-glove installation support.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Internet

Quantifiable outcome

• First place Best Internet Service Provider, Best Customer Service, and Best Place to Work in North Georgia for five consecutive years - Chattanooga Times-Free Press Best of the Best awards

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Twin Lakes Telephone Cooperative: Small rural Tennessee telephone cooperative serving a similar small geographic footprint with residential internet, phone, and business telecom services. Highly comparable in scale, customer mix, and rural ILEC business model.
• SkyBest Communications: Member-owned communications provider serving western North Carolina with broadband, voice, and business solutions. Comparable as a small regional ILEC with a similar service portfolio and rural community orientation.
• Ritter Communications: Regional ILEC serving Arkansas and Missouri with fiber, voice, business communications, and managed services. Comparable as a mid-size regional carrier with a similar full-stack telecom portfolio and rural/small-metro focus.
• Lumos: Fiber overbuilder serving underserved Tier 2/3 markets across the Mid-Atlantic and Southeast with residential gigabit fiber and business services. Comparable as a regional fiber-focused ILEC competing against national carriers in adjacent geographies.
• North Central Telephone Cooperative (NCTC): Tennessee/Kentucky telephone cooperative providing fiber internet, voice, business solutions, and wholesale services across a similar small-market footprint. Directly comparable in scale, cooperative/independent ownership structure, and product breadth.
• Zito Media: Family-owned broadband and cable provider serving rural and small-town communities across multiple states with internet, voice, and TV. Comparable as a small private regional carrier with a similar hometown, community-driven operating philosophy.
• Atlantic Telephone Membership Corp (ATMC): North Carolina telephone cooperative providing fiber internet, phone, business communications, and wholesale services. Highly comparable as a small rural cooperative telco with similar product mix and community-focused operating model.

Broad incumbents

• altafiber (formerly Cincinnati Bell): Regional telecom serving Ohio, Kentucky, and Indiana with fiber, voice, business communications, and managed IT services. Comparable in mid-size regional ILEC profile and full-stack product portfolio, though operating at materially greater scale.
• Consolidated Communications: Large regional ILEC serving rural and small-metro markets across 20+ states with fiber broadband, voice, and business services. Comparable in product mix and customer segments, though at substantially larger scale and with public-market capital access.
• TDS Telecom: Multi-state ILEC serving rural and small-metro communities across 30+ states with fiber, voice, and managed services. A larger, established incumbent operating broadly in the same rural ILEC space as RTC, but at significantly greater scale.

Market position

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights7 records

Customer concentration

• Xx.com/rtctel
• Facebookfacebook.com/rtctel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ringgold Telephone Company