Campground Master

What Campground Master does

Campground Master is a Windows-based reservation management software developed and sold by Cottonwood Software, LLC, a privately held Arizona LLC founded in 2001. The product is designed primarily for owners and operators of RV parks, tent campgrounds, and hybrid campground/RV resort properties, with secondary marketing toward adjacent hospitality and rental verticals including marinas, motels, kennels, and flea markets. Its core functional scope spans reservations, site assignment, check-in/checkout, customer tracking, dynamic rack/occupancy reporting, metered utility billing, configurable rate and tax structures, integrated credit card processing, and QuickBooks export, supported by customizable visual maps of the property.

The technology is a 32-bit Windows desktop application (also compatible with 64-bit Windows) that runs on minimal hardware and supports Windows 95 through Windows 11. It uses a proprietary flexible database engine built specifically for rentable-unit operations and refined across 12 major version releases over 24 years. Optional add-on modules extend the platform: a Point of Sale module ($300), a Networking module supporting remote access over the internet ($500 for 3 workstations), an Online Reservations module for web-based booking, and integrated credit card processing. The architecture is intentionally local-first, with basic functionality available offline and cloud-style remote access provided via the optional networking layer.

The business model is a hybrid one-time license plus annual subscription. The core standalone system is sold for a one-time $795 perpetual license with unlimited campsites, no per-reservation or per-transaction fees, and no setup or map-design costs. An annual updates subscription at $100 per park generates recurring revenue and gates access to new versions, with higher upgrade fees for lapsed subscribers. Distribution is direct-to-customer via website download, phone/email ordering, and optional physical CD delivery, supported by a free 30-day trial and free demo download. The go-to-market motion is product-led with an inside-sales support layer (personal phone and email, seven days a week). The company is bootstrapped and founder-owned with no disclosed external funding, operates from a P.O. Box in Litchfield Park, Arizona, and serves primarily US-based SMB campground operators.

Name

Campground Master

Legal name

Cottonwood Software, LLC

Website

https://campground-master.com

Company type

Private

Founded year

2001

Operating status

Operating

Short description

Campground Master is a Windows desktop reservation management software for RV parks, campgrounds, and adjacent rental businesses, sold by Cottonwood Software, LLC as a $795 perpetual license with a $100/year update subscription and optional add-on modules.

Ownership category

akta.pro rank

Headquarters

HQ city

Litchfield Park

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Perpetual Software License: One-time license fee of $795 for a standalone system covering unlimited campsites and rooms. No per-reservation or per-transaction fees. Licensing is perpetual — customers own the license after purchase.
2. Annual Updates Subscription: Annual subscription renewal at $100/year per park for ongoing software updates and upgrade access. Customers whose subscription has lapsed face higher upgrade costs.
3. Networking Option: Optional networking add-on for $500 covering 3 workstations, with additional workstations at $100 each. This is a one-time add-on license.
4. POS Option: Optional Point of Sale add-on for $300 one-time cost, enabling merchandise inventory management, bar code scanning, and POS hardware integration.
5. Printed Manuals and CD: Printed software manual with CD available for $95 plus $25 shipping (US), with physical CD delivery option for $20 (US).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Campground Master is a 32-bit Windows desktop reservation management application sold to campground, RV park, and adjacent rental business operators. The core product covers reservations, site assignment, check-in/checkout, customer tracking, payments, reporting, and dynamic visual maps, with optional add-on modules for Point of Sale, networking/remote access, online reservations, and integrated credit card processing.

Product overview

Campground Master is a single unified reservation management software platform for campgrounds and RV parks, developed by Cottonwood Software. The core software includes comprehensive reservation management, customer tracking, transaction processing, dynamic reporting, and customizable maps. Optional add-on modules extend functionality: Point of Sale (POS) for retail operations ($300), Networking for multi-workstation/remote access setups ($500 for 3 workstations), Online Reservations for web-based booking, and Credit Card Processing for payment authorization. The software runs on Windows (32/64-bit) with no internet required for basic functionality. One-time license cost of $795 with optional annual support renewal at $100.

Differentiator

Problem solved

Functional benefit

Products and services

• Campground Master Reservation Software (Core) Reservation management software for RV parks, campgrounds, and adjacent rental businesses (marinas, motels, kennels, flea markets). Handles reservations, customer tracking, transactions, payments, reporting, dynamic customizable maps, site assignment, check-in/checkout, and rate/tax automation. Sold as a one-time $795 perpetual license covering unlimited campsites and rooms, with no per-site, per-reservation, or monthly fees.
• Point of Sale (POS) Module

Quantifiable outcome

• Most campgrounds can be up and running within a day of installation
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature10 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• RMS Cloud: RMS Cloud is a property management system for hospitality and accommodation businesses including holiday parks and campgrounds. It competes for the same RV park/resort operator segment as Campground Master but is a much larger established vendor.
• Storable: Storable is a broader outdoor storage and RV/campground software platform offering reservation management, websites, and marketing tools. It overlaps with Campground Master on core reservation functionality but operates as a larger, more diversified incumbent serving multiple adjacent verticals.
• Checkfront (by Lightspeed): Checkfront provides online booking and reservation management software used by tours, rentals, and accommodation providers including campgrounds. It competes for the same end-customer (campground/RV operators needing online reservation tools) with a broader vertical scope.

Direct peers

• Resort Data Processing (RDP): RDP offers campground and RV park management software with reservation, billing, and reporting modules. It directly overlaps with Campground Master's feature set and target market, serving similar SMB and mid-market campground operators.
• RezStream: RezStream provides reservation management and online booking software for campgrounds, RV parks, and outdoor lodging. It competes head-to-head with Campground Master for SMB campground operators with comparable feature scope (reservations, POS, payments).
• GuestTracker: GuestTracker provides campground and RV park reservation/management software, including reservations, POS, and reporting modules. It is a smaller direct competitor with comparable on-premise and modular pricing, addressing the same SMB campground segment as Campground Master.
• Campspot: Campspot is a modern cloud-based reservation and marketplace platform built specifically for campgrounds and RV parks. It is the most direct substitute for Campground Master in the same vertical with a similar SMB target customer, differing primarily on delivery (cloud SaaS vs. desktop) and pricing (subscription vs. one-time license).
• NewBook Systems (Firebug): NewBook is a cloud-based property management system purpose-built for holiday parks, RV resorts, and campgrounds. It targets the same operator segment as Campground Master with reservation, check-in, payments, and POS functionality, representing a leading modern alternative.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Campground Master